Stores supervisor vs floor manager

The differences between stores supervisors and floor managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a stores supervisor and a floor manager. Additionally, a floor manager has an average salary of $43,813, which is higher than the $34,046 average annual salary of a stores supervisor.

The top three skills for a stores supervisor include sales floor, ladders and store management. The most important skills for a floor manager are customer service, cleanliness, and pallets.

Stores supervisor vs floor manager overview

	Stores Supervisor	Floor Manager
Yearly salary	$34,046	$43,813
Hourly rate	$16.37	$21.06
Growth rate	-	6%
Number of jobs	286,651	442,213
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 49%
Average age	43	43
Years of experience	6	6

What does a stores supervisor do?

Store or retail supervisors are management professionals who are responsible for managing a team of staff members to ensure the smooth operation of a retail store. These supervisors are required to arrive early at the store so that they can open the store and disable the alarm system as well as prepare the cash registers. They must maintain inventory level and order new products when necessary while keeping records of every product available in their backroom. Store supervisors must also act as a customer service agent to help customers enjoy their experience in the store.

What does a floor manager do?

A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.

Stores supervisor vs floor manager salary

Stores supervisors and floor managers have different pay scales, as shown below.

	Stores Supervisor	Floor Manager
Average salary	$34,046	$43,813
Salary range	Between $26,000 And $43,000	Between $32,000 And $58,000
Highest paying City	Providence, RI	San Francisco, CA
Highest paying state	Rhode Island	California
Best paying company	Nestlé	Oil States International
Best paying industry	Manufacturing	Telecommunication

Differences between stores supervisor and floor manager education

There are a few differences between a stores supervisor and a floor manager in terms of educational background:

	Stores Supervisor	Floor Manager
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	SUNY College of Technology at Delhi	SUNY College of Technology at Delhi

Stores supervisor vs floor manager demographics

Here are the differences between stores supervisors' and floor managers' demographics:

	Stores Supervisor	Floor Manager
Average age	43	43
Gender ratio	Male, 48.2% Female, 51.8%	Male, 56.1% Female, 43.9%
Race ratio	Black or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 18.0% Asian, 7.0% White, 61.2% American Indian and Alaska Native, 0.7%	Black or African American, 8.5% Unknown, 4.7% Hispanic or Latino, 18.1% Asian, 7.0% White, 61.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	9%	9%

Differences between stores supervisor and floor manager duties and responsibilities

Stores supervisor example responsibilities.

Manage the daily task of a retail pet store, delivering great customer services and increase net sales.
Assist in maintaining department staffing levels to ensure scheduling and service requirements are achieved while maintaining payroll objectives.
Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
Handle customer transactions on POS along with getting change for all register and cash room.
Maintain store cleanliness and ensure compliance with safety regulations.
Exercise cleanliness and raise awareness of cleanliness and encourage safety generate work areas.

Floor manager example responsibilities.

Manage all marketing initiatives and programs including maintenance of POS and coupon/tie-in programs.
Present PowerPoint presentations and lead skill stations.
Organize and run all managerial duties thru out the the store.
Ensure production run smoothly, solve problems under pressure, sanitize the plant daily to international health-code standards.
Work on POS registers.-Open/Close Store.- Lead employees in task procedures and guide them in helping customers.- Make deposits to bank.
Structure and facilitate all training classes along with creating necessary Powerpoint presentations for class.

Stores supervisor vs floor manager skills

Common stores supervisor skills

Sales Floor, 10%
Ladders, 8%
Store Management, 7%
Cash Handling, 7%
Store Operations, 5%
Customer Service, 5%

Common floor manager skills

Customer Service, 14%
Cleanliness, 12%
Pallets, 11%
HR, 8%
Flyers, 5%
Safety Standards, 5%

Stores Supervisor vs. similar jobs

Stores Supervisor related careers

Stores Supervisor related jobs

What similar roles do

Zippia Careers
Sales Industry
Stores Supervisor
Stores Supervisor vs Floor Manager

Updated January 8, 2025

Browse sales jobs