Supervisor jobs in Guayama, PR - 107 jobs

Job Description Validation & Engineering Group, Inc. (V&EG) is a leading services supplier who provides solutions for the Pharmaceutical, Biotechnology, Chemical, Food, and Medical Devices industries in the following areas: Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services. We are seeking a talented, dedicated individual committed to work under the highest ethics standards for the following position: The C&Q Lead - Filling Operations: responsible for planning, executing, and managing all Commissioning and Qualification (C&Q) activities associated with aseptic Filling Lines and Support Systems in a GMP-regulated biotech facility. This role ensures that equipment, systems, and utilities are installed, commissioned, and qualified per design intent, user requirements, and regulatory expectations to support successful start-up and commercial readiness. Key Responsibilities: Project Leadership & Planning Lead and coordinate C&Q scope for Filling Operations, including: Isolator-based filling lines (vials, syringes, cartridges) Lyophilizers Autoclaves, washers, depyrogenation tunnels Associated utilities (WFI, clean steam, HVAC, compressed air) Develop and maintain the C&Q Master Plan and schedule for filling area systems. Interface closely with Process Engineering, Validation, QA, and Operations to align priorities and readiness milestones. Ensure adherence to GMP, GEP, and corporate engineering standards. Commissioning & Qualification Execution Oversee development and approval of URS, FAT, SAT, IOQ protocols, and summary reports. Coordinate vendor FAT/SAT and punch-list resolution. Lead execution of C&Q testing for mechanical, automation, and process integration. Ensure robust data integrity and proper documentation within electronic validation systems (e.g., Kneat or ValGenesis). Manage Change Control and Deviation resolution related to equipment qualification. Technical Oversight Serve as technical SME for aseptic filling equipment and integration with isolator technology and automation. Review and approve critical design and test documents (P&IDs, specifications, FDS/HDS/SDS, test scripts). Ensure utilities and equipment meet FDA, EMA, and Annex 1 standards for aseptic manufacturing. Ensure C&Q documentation meets regulatory expectations and site quality standards. Support Quality Assurance in audits and regulatory inspections related to facilities, utilities, and filling equipment. Prepare and present C&Q metrics and readiness reports to site and project leadership. Cross-functional Collaboration Work closely with QA Validation, Automation, Process Engineering, and Operations to ensure smooth tech transfer and startup. Participate in project risk assessments, design reviews, and qualification readiness reviews. Mentor junior C&Q engineers and ensure consistent execution practices. Qualifications: Education Bachelor's degree in Engineering (Mechanical, Chemical, or related discipline) or equivalent technical background. Experience 8+ years of experience in Commissioning & Qualification within biotech or pharmaceutical manufacturing. Minimum 3 years leading C&Q for aseptic filling or sterile manufacturing operations. Strong knowledge of GMPs, GEPs, ASTM E2500, ISPE Baseline Guides, and Annex 1. Technical Skills Experience with isolator-based filling systems, lyophilizers, and sterile utilities. Familiarity with automation integration (DeltaV, SCADA, BMS) and data integrity requirements. Hands-on experience with electronic validation platforms (e.g., Kneat, ValGenesis). Excellent communication and leadership skills. Preferred Experience in start-up or greenfield projects for biotech/sterile manufacturing sites. Demonstrated ability to lead multidisciplinary teams in GMP facilities.

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! As a Senior Physician you are responsible for the operation of our onboard health centers. You will be responsible for and lead the health center operation onboard and provide health care for both crew and guests!! **You will report to:** + Chief Physician (Shore side) + Staff Captain (Shipboard) **Responsibilities :** **How You Will Make a Difference** + Provide medical services (evaluation and treatment) for inpatient, outpatient, and ICU care onboard + Lead all aspects of the onboard health center to see to efficient operations including: + Monitoring shore referrals and medical debarks of crew members in conjunction with shoreside Medical Services + Monitoring crew "unfit for duty" + Provide accurate communication with Medical Services shore personnel regarding guest medical debarks. + Responsible for making the medical decision for medical disembarks. + Maintain an open line of communication with the leaders of the other ship's departments. + Responsible for seeing to the accuracy and completeness of all reports (AGE, Unfit for Duty, Health Declarations for ports of call, etc.) prior to submittal. + Ensure the Medical Team is aware of ACEP Guidelines, pertinent sections of the Vessel Sanitation Program (VSP) Manual and the Book of Privileges for Officers. + Provide professional and social mentorship to the medical staff + Supervise Medical team Crew Members participate in duties common to all onboard staff, such as lifeboat drills, responsibilities assigned by the Captain, or any other duty pertaining to Guest Safety. + See that hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of SDS. + Assist with implementation of crew immunization programs. + Supervise pharmaceuticals onboard including proper controlled substance handling and disposal. **Basic Qualifications :** **What You Will Bring to the Team** + Active medical license from STCW Country. + Medical degree from recognized college or university from an STCW country + The ability to provide a letter of good standing from STCW country prior to joining the vessel + 3 years recent professional medical experience in general and emergency medicine, trauma care or critical care + Basic Life Support (BLS) + Pediatric Advanced Life Support (PALS) + Advanced Cardiovascular Life Support (ACLS) + Advanced Trauma Life Support certificates (ATLS) + Provide a valid accredited BLS/PALS/ALS/ACLS/ATLS certificates prior to joining a vessel + Computer literacy and experience with MS Office programs + Experience with use of electronic health records **Preferred Qualifications:** + 1 year of experience as a Head or Lead Physician or another physician leadership position + 3 years maritime medical experience + Sea care experience preferred **Additional Information :** This is a **SHIPBOARD** role: Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long-term Disability, Life Insurance and Retirement Savings Plan Option **You must:** + Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel + Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan + Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control + Appreciative of working and living in a multicultural environment that has strict rules and regulation **Your Responsibilities:** + Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) + Complete a pre-employment medical + Obtain a criminal background check + Bring approved work shoes **Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination. \#DCLMedical **Job ID:** 1325913BR **Location:** United States **Job Posting Company:** "Disney Cruise Line" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team ** The Enterprise Solutions & Experience (ESE) organization, led by our CIO, drives UKG's enterprise transformation. The Value Management Office (VMO), under the VP of IT Strategy & Transformation, is dedicated to ensuring every initiative delivers measurable business outcomes. Value Realization Leaders (VRLs) are embedded within this team to orchestrate strategy, execution, and adoption across ESE, focusing on realized business value. **About the Role ** We are seeking a highly motivated Value Realization Leader to join our ESE team. In this pivotal role, you will ensure that every initiative delivers tangible business outcomes, accelerate ROI, strengthen strategic alignment, and drive adoption across the enterprise. You will lead cross-functional teams, manage the lifecycle of value delivery, and serve as a trusted advisor to executives and initiative sponsors. **Responsibilities :** Strategy Execution & Alignment - Translate enterprise and ESE product strategies into executable, outcome-focused roadmaps tied to business objectives. - Connect projects and initiatives to the company's overarching strategy and align cross-functional teams on priorities, trade-offs, and dependencies. - Partner with business and ESE product leaders to define clear value targets and success measures for every initiative. Value Realization & Impact Tracking - Manage the entire lifecycle of value delivery for projects and programs, from ideation to post-delivery evaluation. - Establish KPIs linked to business outcomes (revenue, cost, customer experience). - Track realized value post-launch and drive accountability for sustained results. - Continuously improve delivery velocity, adoption, and return on investment. Orchestration & Execution Excellence - Oversee the entire project and program portfolio, ensuring resources are allocated to initiatives that provide the greatest value. - Coordinate across ESE product, engineering, and business functions to ensure cohesive execution. - Anticipate delivery risks, surface decisions, and remove blockers proactively. - Maintain agility through iteration, feedback loops, and continuous improvement. Advisory & Influence - Serve as a trusted advisor to executives and initiative sponsors. - Apply structured problem-solving and consulting-style frameworks to shape decisions and outcomes. - Communicate progress through business storytelling and outcome-based narratives. Change Leadership & Talent Development - Lead organizational adoption of new capabilities and processes. - Shape mindsets and behaviors to sustain impact beyond project completion. - Coach and mentor teams to build outcome orientation and business fluency **About You** **Basic Qualifications : ** - Bachelor's degree in Business, Engineering, Computer Science, or a related field. - 8+ years of experience in program management, strategy execution, or transformation leadership roles. - Proven track record delivering measurable business outcomes in cross-functional environments. - Strong business and technical fluency; able to navigate both executive discussions and delivery details. - Proven experience delivering enterprise business applications (ERP - D365, CRM - Salesforce, EDW, Data & Analytics, HRIS, financial systems) initiatives. - Experience in product-led or technology-driven organizations preferred. - Consulting or advisory background a strong plus. **Preferred Qualifications:** - Master's degree in Computer Science, Engineering, or a related field. - Experience with large-scale system architecture and Lean Portfolio Management. - Strong understanding of Agile practices (SAFe, Scrum, LPM, DevOps). - Familiarity with delivering digital employee experience initiatives (collaboration tools, infrastructure, cloud migration, endpoint management). - Certification such as PMP, PgMP, PMI-ACP, CSM, or LPM. - Experience with JIRA, PowerBI, DevOps and ServiceNow SPM tools. - Agile coach experience a plus. **Core Competencies:** - Value Orientation | Strategic Alignment | Business Acumen - Technical / Product Literacy | Problem Solving | Agility - Stakeholder Influence | Change Leadership | Talent Development - Driver of Results and Self Driven **Success Measures:** - % of initiatives meeting or exceeding business value targets - Time-to-value reduction across key programs - Adoption and utilization rates of delivered solutions - Executive stakeholder satisfaction and confidence - Demonstrated uplift in team maturity and delivery culture **Travel Requirement:** 15% Travel This job description has been written to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities and qualifications required of employees assigned to this job. **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $115,100 to $155,000 however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

The Combustors and Structural Components (C&SC) Cost Leader role will be responsible for monitoring, communicating, and improving overall cost position for the C&SC Part Family and its shops. In this role, you will work closely with site cost focals, Manufacturing Engineers, Design, and Engine Programs teams to identify & execute projects related to cost reduction activities. You also will be responsible for compiling and presenting cost commitments for NPI tollgate cost audits, redesign estimates, as well as defining should-cost methodologies. This role will interact closely with Sourcing and Engine Program personnel to monitor/report supplier cost and material impacts for all C&SC owned hardware. **Job Description** **Roles and Responsibilities** + Be the KPI owner for C&SC Cost Productivity & NIP. + Partner with site finance & cost focals to identify & successfully implement cost productivity & NIP projects across C&SC shops. + Define and implement standard work, operating rhythm, and escalation methods necessary to support the execution of cost productivity projects at the site and part family level. + Lead efforts to establish & proactively resource and fund a multi-year project pipeline. + Engage & secure support from resources external to C&SC (i.e Design, Sourcing, Engine Programs, etc.) to accelerate cost productivity projects. + Teach and mentor productivity principles to manufacturing engineers, product owners, production teams across all C&SC sites. + Drive collaboration across-sites to scale successful cost-approaches and lessons learned. + Utilize lean principles and participate in kaizen events to improve production flow, product quality, and product cost. + Partner with Engine Program cost focals (CEO, MSO, AEO, spares, etc.) teams to communicate drivers, opportunities, status, and forecasts. + Compile and maintain NPI Cost Audit (GE Procedure 400.32) commitments as required by DP8006 for new products and redesigns. + Participate in Advanced Product Quality Planning (APQP) & Kaizen events and provide input to Manufacturing and Engineering to identify cost productivity concerns and develop manufacturing plan to mitigate identified risks. + Understand internal and external process challenges and recommends best practices to improve products, processes, or services. Stays informed of industry trends that may inform work. + Lead cross-functional teams or projects with minimal resource requirements, risk, and/or complexity. **Required Qualifications** + Bachelor's Degree accredited college or university + Minimum of 5 years of manufacturing, engineering, or program/project management experience + LOCATION PREFERENCE: BASED OUT OF EVENDALE, OH **Desired Characteristics** + Humble: respectful, receptive, agile, eager to learn + Demonstrated ability to operate in the Flight Deck (Lean) Operating Systems + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative + Problem solver: analytical-minded, challenges existing processes, critical thinker + Basic understanding of GE Cost Management System, cost elements & calculations, C&SC manufacturing processes, and IT systems + Prior Manufacturing Engineering, Quality Engineering, Business Unit Leader roles relevant to combustors and structural components + Experience in building new organizational capabilities and establishing standard work and effective operating rhythms + Successful implementation of cost reduction or quality improvement programs into full rate manufacturing production + Demonstrated success in leading technical teams within a production environment + Demonstrated success in a cross-functional, geographically dispersed team environments + In depth understanding of manufacturing, automation, & inspection processes used within C&SC part family (e.g., turning, milling, grinding, CMM, etc.) + Experience within high mix production environments + Familiarity with GD&T, datum structures, CAD2CAM, etc. that are required for producibility & cost impact discussions + Strong project management and facilitation skills + Understanding of process capability and statistical methods **Pay Transparency** The base pay range for this position is $159,000 - $250,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on February 1, 2026. **Benefits** GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Responsibilities: Actively participates in the site's safety and quality management programs. Participates and practices Lean Manufacturing practices to include Six Sigma, FMEA, 8D Problem Analysis. Prepares and reviews any and all production, safety and quality reports. Develops action plans with team members as needed for problem resolution. Establishes and implements improvements for cost reduction, quality assurance and production. Directs and assists with developmental or experimental activities. Works with employees to get their input for problem resolution to production issues/efficiencies utilizing problem-solving tools and skills as needed. Reviewing Key Performance Indicators (Daily, Weekly and Monthly) to ensure facility is on track to meet overall departmental objectives. Meets with Planning and Operations team members to discuss production schedules and changes in the schedule that are needed. Works with supervision to ensure vacancies are covered for vacations or any absences related to fulfilling production schedule requirements. Interfaces with customers and suppliers, Visits both as necessary. Implements proactive and corrective maintenance practices relating all production equipment. This includes scheduling any production line maintenance (major or minor) as needed for location. Develops and ensures sites have an effective preventative maintenance program and they are adhering to it. Ensures plants are meeting the cycle time requirements to meet throughput objectives. Ensures employees are properly trained in all aspects of their jobs to include safety, quality and production. Makes decisions regarding work processes or operational plans and schedules in order to attain operational objectives. Performs other duties as assigned. Requirements: Bachelor degree in engineering or operations management, Masters desired Minimum of 7-10 years of experience in operations, maintenance, engineering and/or process improvement roles including managing teams of people Previous experience working in a Lean environment Six Sigma Green or Black Belt Certification a plus Strong understanding of mechanical equipment Must have Injection Molding experience

Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members. Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction. Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members. We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India. This position is onsite in our Guaynabo, PR office. Primary Responsibilities * Responsible for the day-to-day supervision of the call center operations workforce to ensure the highest levels of member experience service, productivity, and Member/Client satisfaction is achieved * Perform assigned tasks that enable the constant monitoring of service levels and performance adherence that ensures efficient call volume handling. * Supervises agent adherence of all standard operating procedures, departmental policies, and Compassionate Care principles * Ensures prompt attention and complete satisfaction of Member requests in a professional and timely manner with emphasis on first-call resolution achievement objectives * Ensures inbound calls are answered in accordance with individual Client Brand Service Standards and consistently meets or exceeds Quality Assurance criteria requirements * Knowledgeable of team members' KPI metrics and provides ongoing coaching to ensure process flow and team performance are aligned with goals and objectives * Works with the Quality Assurance team to ensure proper servicing techniques are deployed and all Member interactions result in the highest levels of satisfaction and optimized Member benefit utilization. * Utilizes all dashboard tools and metrics to monitor and evaluate call flow, determine and adjust coverage based on business demands * Provide direct agent assistance and respond to all requests for assistance and guidance. * Provide knowledge and in-depth advice for each line of business we serve; hearing, OTC, PERS, and Insurance. * Assist MEAs to resolve Member inquiries at the first point of contact, whenever possible, making it easy to do business with NationsBenefits. * Ability to remain confidential with all proprietary information * Adherence to all NationsBenefits, HIPAA, and MCO / Medicare guidelines * Performs additional duties as assigned by Management based business demands * Ability to motivate, engage and lead a team of call center professionals in an on-site or remote workforce environment * Ability to work well under pressure in a highly dynamic and fast-paced environment * Ability to work independently and capable of exercising excellent judgment to resolve operational and Member related issues that arise * An engaging, compassionate, energetic, and enthusiastic attitude required * Excellent verbal and written communication skills * Ability to work a flexible schedule based on operational demands (day, night, weekends, holidays) Skill Requirements * Associate's or Bachelor's Degree preferred, or equivalent work experience required * English/Spanish bilingual proficiency * 3+ years of Contact Center experience required, preferably in the Health Care industry * 1+ years of Supervisory experience preferred * Proficient in technologies related to contact center operations preferred (Mitel, Ignite, CRM, ADP, Litmos, Panviva) * Highly Proficient in Excel, Word, and PowerPoint applications NationsBenefits is an Equal Opportunity Employer.

Permanent About Heraeus Making displays foldable? Helping hearts beat with medical innovations? Or breathing new life into precious metals? As a family-owned global technology group we help our customers to always being one step ahead. About Heraeus Medevio Together we improve lives. At Heraeus Medevio, we bring lifesaving and life-changing medical devices to market through partnerships with medical device manufacturing companies. Backed by Heraeus Group, we are committed to the growth of our teams and organization by providing an open space for open minds. To reach our vision of improving 100 million lives every year, we foster a culture of curiosity that thrives on challenge, continuous learning, growth, and the opportunity to try new things. With sites in the United States, European Union, and Asia, and over 2,200 employees worldwide, together, we will meet tomorrow's challenges today. Position Summary The Senior Operations Supervisor schedules and coordinates personnel, equipment, and activities in a production environment. Promotes continuous quality improvement processes and meets profitability goals and customer expectations. By supervising, motivating, and taking disciplinary actions in a consistent and timely manner, the Operations Supervisor support and promotes Operational Excellence initiatives. While the site operates three shifts, this position will generally support typical business hours are expected, 8 AM-5 PM. What You'll Do Every Day: * Forecast, schedule and coordinate production personnel, equipment, and activities, while maintaining head count levels with production requirements. * Provide direction for all manufacturing areas to operators, leads, and operator technicians, including setting goals, KPIs, standards, and/or expectations for areas. * Perform annual employee performance reviews, disciplinary actions, and track the progress of employee development plans/goals. * Maintain department costs within budget guidelines. * Provide technical assistance, support, and follow-up to Lead Operators in areas such as non-conformance, scheduling, line organization, among others. * Monitor production quality on an ongoing basis, adjusting process to maximize product quality. * Analyze and report on production and quality results and takes immediate action if necessary. * Communicate with management and/or subordinates to resolve employee concerns and complaints. * Proactively identify, evaluate, and collaborate with cross-functional partners to implement operational improvement opportunities using Lean principles and/or 6-sigma methodology. * Other duties assigned as required. EHS responsibilities * Understand the EHS management system and how it applies to their area of responsibility, ensuring that equipment, facilities or plant(s) are operated in accordance with applicable laws and with Company EHS policies and other requirements. * Implement adequate safe working procedures, practices, operating instructions and other internal regulations for work processes. * Ensure all accidents and injuries are promptly investigated, causes identified, and lessons learned communicated appropriately. * Ensure employees are appropriately qualified and have sufficient resources and skills to fulfill their responsibilities. * Arrange training for people to ensure regulatory required qualification is satisfied and competency to perform the job is fulfilled and maintained. What We're Looking For: * Bachelor's degree in Mechanical or Industrial Engineering or related field required. * Minimum 5 years of experience in Medical Device industry. * Minimum 3 years of experience in a supervisory role. * Excellent communication skills, bilingual (English/Spanish), with the ability to support and lead project activities across the site * Demonstrated strong analytical skills to effectively manage resources and budgets. * Demonstrated success effectively improving processes with minimal direction and information. * Demonstrate high level of initiative and creativity, technically savvy, and strong attention to detail. * Distinguished through consistent display of leadership by example in accordance with Heraeus Medevio Ethics statement. * Ability to anticipate and practice participative management style. * Must be able to wear required Personal Protective equipment (PPE) and sit or stand for extended period. * Ability to travel up to 10% may be required. Curious? Apply now! We are interested in finding the best candidates, and they may come from a nontraditional background. So please don't hesitate to apply, even if you aren't an exact fit. We look forward to getting you started on your employment journey with Heraeus Medevio! Any further questions? Our Recruiting Team, Heraeus Medevio, is happy to assist you by email: [[cust_RecTeam]]. Or visit us at jobs.heraeus.com. ReqID: 58684

In the framework of a Photovoltaic plant construction project (125MW), we are currently looking for a Civil Works Supervisor with emphasis on monitoring the work of civil subcontractors (progress, distribution of work, control of personnel and machinery). Roles and Responsibilities: Supervision of civil works on\-site: land preparation (earthworks), clearing, cable trenches, road construction, foundations for structures (for photovoltaic panels, came ra poles, transformation centers) and fencing (perimeter enclosures, access gates). Organisation, planning and control of the work of civil works subcontractors: control of progress, distribution of work, control of personnel (delivery notes, listeria, etc.) and machinery, management of incidents and taking of measurements. Support the quality department: filling in the required documents and following up on said documentation with the subcontractors. Support the prevention department: complying with and enforcing compliance with all safety requirements on site. Requirements Bachelor's degree from an accredited university in Civil Engineering, Construction, or related discipline and 9 years of related experience, or in lieu of a degree, 15 years related experience with an emphasis on Civil (Mandatory: Valid License \/ Active membership with the CIAPR). Experience working with, supervising, and administering subcontractors. Knowledge of state, federal, and local contracting requirements. Knowledge of local labor laws and issues. Familiarity with photovoltaic and industry quality standards. Demonstrated leadership in a team\-based environment. Ability to work in a fast\-paced environment and under tight deadlines. Must be physically able to conduct field inspections and participate in project walk\-downs which may require extensive walking in and around a construction site, walking on uneven surfaces. Must be able to complete and pass a drug screen, physical, and background check which includes verification of employment and education. Good knowledge in MS Word, Excel, PowerPoint, and other common applications used in the construction industry. Fluency in English and Spanish is required. Willingness to be located on remote site. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"63222554","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Work Experience","uitype":2,"value":"10+ years"},{"field Label":"Industry","uitype":2,"value":"Construction"},{"field Label":"City","uitype":1,"value":"Ponce"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00716"}],"header Name":"Civil Works Supervisor \- Photovoltaic (PV) Plant 125 MW","widget Id":"3**********0072311","is JobBoard":"false","user Id":"3**********0097003","attach Arr":[],"custom Template":"2","is CandidateLoginEnabled":true,"job Id":"3**********5007111","FontSize":"15","google IndexUrl":"https:\/\/oleogroup.zohorecruit.com\/recruit\/ViewJob.na?digest=vDadq2gtf18FGP7eUZzE7PHgBQ13nRxL6IQ3agIU8Cw\-&embedsource=Google","location":"Ponce","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"c9dn023a6f3061df845fbaa96d1683bcc5741"}

Our client is a prestigious travel agency in Puerto Rico, and we are seeking a Service Supervisor to lead the team that provides assistance both in person at our offices and through the call center. This role is key to ensuring that every customer interaction meets high standards of quality, efficiency, and professionalism, delivering memorable experiences with every service provided. Key Responsibilities Supervise and coordinate in-person service staff and call center personnel. Ensure compliance with quality standards in every customer interaction. Monitor and evaluate phone and in-person service, providing ongoing coaching and feedback to the team. Handle and resolve escalated customer situations effectively and professionally. Design and coordinate training programs based on service trends. Analyze performance metrics (response times, customer satisfaction, call/visit volume) and prepare management reports. Foster a positive, motivating, and results-oriented work environment. Requirements Bachelor's degree in Business Administration, Tourism, or a related field (preferred). Minimum of 2 years of experience supervising customer service teams (call center experience preferred). Knowledge of the travel or tourism industry (preferred). Excellent leadership, communication, and team motivation skills. Full proficiency in Spanish and English, both oral and written. Experience using CRM systems. Ability to handle high-pressure situations and make effective decisions. Availability to work Monday through Saturday (Saturday required). Position Classification: Exempt TPIS is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans). We comply with all Federal, State and Local laws regarding nondiscrimination.

Join our team as Call Center Supervisor ! The Call Center Supervisor provides supervision primarily to the Customer Service Representative team. The Supervisor is responsible for the implementation of training and development programs, quality indicators and performance evaluations for all the personnel under his/her supervision. Essential Responsibilities: Supervise the functions of Call Center services insuring that the protocols and procedures are followed as established. Ensure provision of quality customer and user care and effective team performance to meet agency goals in accordance with philosophy, goals, policies, mission, and vision. Motivate the personnel under his/her supervision, provides articles, and educational or reference material in operational areas to be used internally as reference and in the client education services (Internet, Fairs, Conferences, etc.). Handle escalation calls and provide orientation on how to manage the escalated situation to avoid future escalation calls. Monitor and calibrate calls to be aware of possible coaching, identify training and or re-training needs for the supervised group; provide feedback to manager and training department with the necessary facts. Ensure that all information received by the customer and or the organization is available for the employees and that they are aware of it. Discuss monitoring calls with employees, identify areas of opportunity, strengths and provide alternatives to improve results using the necessary resources to assist the employee. Plan, analyze, and monitor metrics and performance indicators result to comply with customers' expectations. Support administrative projects of Call Center. Prepare and work with HR process improvement plans, when applicable. Identify and develop personnel to manage additional responsibilities. Prepare reports and presentations with regularity. Identify for our customers, processes and scripts that do not comply the reality of the service for evaluation and modification. Actively participate in employee contract termination, identifying policies and procedures violations, low performance, among other indicators, providing evidence and facts; in some occasions, may participate in the notification meeting. Conduct corrective discipline processes and behavioral modification techniques for personnel under his/ her supervision in the event of deviations from policies, procedures and practices established in the organization. Prepare objectives and complete performance evaluations (mid and year end) of the personnel under his/her supervision. Define action plans to reduce quality and efficiency variations from goal standards. Prepare and supervise the execution of the Performance Programs of each person under his/ her supervision. Review and approve employee schedule, vacation program, leave of absence according to service needs, and stands in for unforeseen events such as absences or tardiness. Participate in applicant's interviews and perform hiring decisions. Lead, guide and coordinate the assigned team initiative, ensuring their motivation and a good working environment; and continuous meetings. Ensure confidentiality and compliance with all state and federal regulations applicable to Health Call Centers; including HIPAA and internal policy for disposing of confidential information material. Notify any expose of Protected Health Information to the supervisor immediately. Comply with medullar & functional trainings; and all procedures established by regulatory agencies, contractual requirements and any applicable certification standards (including but not limited to URAC, among others). Requirements: Bachelor's degree in Business, Social Sciences or Health Services Minimum of one (1) year of experience in supervision Two (2) years of experience as Customer Service Representative Hands on experience working with Excel, Power Point, Office, among others Fully Bilingual (English and Spanish) Excellent communication skills (spoken, written and reading) What are the benefits of being part of our team as a Call Center Supervisor in the Health field? Probation Period: 180 days (6 months) Leave Entitlements: days of vacation leave days of sick leave Health Insurance: Includes employer contribution Retirement Plan: 401(k) Training: In-service training covering regulatory aspects and health topics Telemedicine Access: 24/7 virtual medical consultations Wellness Programs: Employee health and wellness initiatives Career Development: Opportunities for growth and professional advancement Social Impact: Contribute to the health and well-being of the population Job Type: Full-time Workplace: Onsite in Guaynabo, PR and Mayaguez, PR EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER - (EEOC)

Oversees Food and Beverage operations including greeting and escorting guests to tables, supervising Restaurant staff, and maintaining a courteous and efficient operation to deliver quality product and service to restaurant customers. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Assist Management in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet. Maintain outlet scheduling and payroll. Organize and hold pre-shift and departmental meetings communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes. Meet and greet guests as they arrive, escort them to their table, and present menus. Answer telephones in a clear voice, coordinate and document reservations. Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends. Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet. Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves. Ensure maintenance of equipment by calling for repairs and training staff on proper use. Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations and marketing. Provide clean and safe environment by assigning and assisting with cleaning. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to manager. Reports accidents, injuries, near-misses, property damage or loss to manager. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Perform any related duties as requested by manager. Assists other Restaurant Personnel when needed. Qualifications KNOWLEDGE, SKILLS & ABILITIES Thorough knowledge of Food outlet operations including foods, supervisory aspects, service techniques, and guest interaction. Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Hold a current Food Handler Card and TABC license or must be in the process of being certified. Ability to work under pressure and deal with stressful situations during busy periods. Knowledge of the appropriate table settings and service ware. Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions. Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to remember, recite and promote the variety of menu items. Ability to operate beverage equipment, e.g., coffee maker. PHYSICAL DEMANDS Ability to transport, lift, and pull at least 50 lbs. on a continuous basis throughout the shift. Constant standing & walking required Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Schulte Companies is seeking a dynamic, service-oriented F&B Team Lead to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options Paid Time Off Holiday Pay Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Supervises, trains, monitors and coaches department staff Directs and assigns employees as needed to ensure all aspects of service meet operational standards Oversee food and beverage operations in absence of the F&B Manager Performs department opening and/or closing duties Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times Immediately and respectfully resolves guest requests Perform various other duties as assigned EDUCATION AND EXPERIENCE Minimum of High School education Minimum of two (2) years in restaurant/bar experience leading shifts without supervision Alcohol awareness certification preferred KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively written and verbally Team player Ability to exceed expectations of guests and team members Ability to multi-task Ability to work flexible hours and shifts Knowledge of local alcohol serving practices and standards Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Company: Chick -fil -A Humacao Annual sales volume of nearly $17 million! Number 1 in the chain for unit sales! Chick -fil -A is the fastest growing Quick Service Restaurant in the nation Chick -fil -A has the highest customer satisfaction scores for 10 consecutive years Chick -fil -A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick -fil -A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees 50% stipend for health insurance Rotating Shifts Free food Never work on Sundays Access to School Scholarship Excellent Career Advancement Opportunities 5 hours of overtime available each week Opportunity We are looking for an enthusiastic Team Leader to join our team at Chick -fil -A Humacao. This “hands -on” management opportunity is designed to give you a career in the most highly -esteemed restaurant chain in the nation. This leadership opportunity provides autonomy, allowing you to take ownership in generating results and impacting the lives of both your team and guests. You will work alongside a successful Franchisee while receiving unprecedented support from one of the most successful brands in the country. Your Impact Delivering operational excellence & coordinating with other leaders to deliver remarkable results across all areas of the restaurant Building high -performance teams, identifying and coaching leaders for both Front of House and Back of House operations Managing a team of 25+, creating an inspiring vision, coaching and holding people accountable to high standards Increasing profitability through implementing procedures to reduce costs, increase productivity, & promote sales Maintaining a work environment that ensures and promotes food & team safety Increasing overall restaurant results, working cross -functionally with other department leaders through attending weekly meetings, and setting high -level collaborative goals. Background Profile Previous Leadership experience Hospitality experience (preferred) Proven track record of developing others Passion for Chick -fil -A's values Able to work until 11:00pm Experience in a fast -paced environment Apply now and you will be contacted ASAP.

Job Title Warehouse Supervisor Job Description: The supervisor of the warehouse is trained to make the daily work plan and ensure daily operational. efficiency. Supervise assigned tasks and ensured that the tasks are preformed correctly. Specific Responsibilities: Generate the daily work plan. Supervise and make entries in Magaya of all the merchandise received in the facilities. Supervise the dispatches, carry out the cargo releases of dispatched merchandise, collect signatures and personal information of the customers for reference and then be able to archive them. Supervisors need to verify that the cold rooms are in function and monitor the temperature and humidity. control of those rooms. Proportion inventory to the employees to verify and account for the different accounts stored in the warehouse. Supervise the loads and unloads of the trucks and containers. Create and provide delivery documents to traffic so that they can work with the next day's deliveries. Find solutions to any problem that may arise with a dispatch o receipt of merchandise. Work with multiple assigned tasks. Work under pressure.

At adidas we have been challenging the status quo for 70 years and we're not done yet. We are calling all Leads who don't accept what “was” or what “is,” but those who want to create what will be, and who share our desire to make a difference. We believe sport has the power to change lives. To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, we are humbled that this has allowed us to be recognized as one of the “world's most attractive employers.” We also understand that the future runs on diverse and fresh perspectives. True to this spirit, we believe in assembling talented teams from far and wide and unite by a common goal: to be the best sports company in the world. We could list tired, old bullet points about Lead tasks but we're confident you already know that. Here's a bit about the kind of Lead we are looking for: Creators - If you want to build a tomorrow better than the day that came before, you're a creator. Creators find inspiration in unlikely places, look at the world in their own unique way, are confident and have an uncanny ability to connect dots that others just don't see. Confidence - Use your retail experience to exceed customer expectations and help guide store associates. Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador. Collaborator - You thrive on building relationships and working with your team. Ready to apply? Here's what you need to know: Availability must be flexible and include evenings and weekends. Must possess and consistently exhibit the competencies relative to the position. Skilled in operating personal computers, POS systems, and various software packages including MS office. Ability to learn and adapt quickly in a fast-paced environment. Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size. Ability to operate independently and with discretion and work effectively under pressure. Demonstrates an inspirational attitude that contributes to a positive team environment. Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. Well-developed ability to speak, read, comprehend, and write English Ability to maintain reliable and consistent attendance and punctuality. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Must be 18 years or older. High school diploma or general education degree (GED) Minimum 12 months experience working in a retail environment. Advanced selling experience and comprehensive product, retail and industry understanding. Why adidas? Here's just some of the rewards: Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities. adidas offers Part-Time employees working between 20-29 hours per week. Once eligibility criteria is met, employees are able to enroll in adidas' 401k plan, Stock Purchase Plan with employer match and for education assistance. Employees are eligible to earn monthly and quarterly incentives. Though our teammates hail from all corners of the world, our working language is English.

We're seeking a dynamic Assistant Operations Manager (Hospitality) to lead daily operations and deliver unforgettable experiences at Casa BACARDÍ. YOUR OPPORTUNITY You'll oversee the daily operations of Casa BACARDÍ, ensuring all guests receive an exceptional experience, and handling any operational issues that arise. You'll coordinate with various teams, support staff, and make real-time decisions to maintain seamless service and uphold brand standards. You will be part of a vibrant global organization with strong values, where we treat each other as Family, encourage each other to be Fearless with Founder's Mentality. ABOUT YOU In this role, you'll demonstrate strong leadership, decision-making, and problem-solving skills to oversee daily operations and ensure smooth guest experiences as you example Founder's Mentality. Your ability to lead by example, manage staff effectively, and address any challenges fearlessly and promptly will be key to build a culture of "making moments matter" while "keeping the consumer at the heart of everything we do." RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Visitor Experience Leadership: * Maintain superior guest satisfaction by ensuring high standards of service, cleanliness, and smooth operational flow across all visitor touchpoints. * Proactively support guest interactions during peak demand, enhancing guest experiences through informed guidance and problem-solving. * Act as an escalation point for resolving customer inquiries and complaints swiftly, preserving and enhancing Casa BACARDÍ's reputation. * Maintain comprehensive knowledge of Casa BACARDÍ offerings to guide team members and ensure consistency in visitor experiences. Staff Supervision and Coordination: * Strategically oversee staff scheduling and assignments, aligning workforce planning with operational demands to maximize efficiency. * Directly supervise and manage Managers on Duty team, ensuring their compliance with Standard Operating Procedures (SOPs) and safety protocols, adjusting resource allocation to maintain operational balance and prevent overstaffing. * Optimize team productivity during downtime by prioritizing critical tasks like cleaning, inventory management, and preparation for peak periods. * Collaborate with HR on disciplinary issues, promoting consistent enforcement of company policies and fostering a positive work environment. * Adapt swiftly to changes in staffing needs and operational demands, ensuring continuous coverage and operational excellence. Operational Oversight and Compliance * Revenue Drive, Monitoring & Reporting: drive, track and report daily revenue, inventory, waste management, and attendance, preparing closing reports with actionable insights to support next-day operations. * Safety Management: Monitor guest activities to maintain safety compliance and provide a secure environment for visitors and staff. * Operational Improvements: Support procedural updates, ongoing staff training, and adherence to Casa BACARDÍ's operational standards. * Team Communication: Coordinate closely with the MOD team to ensure alignment and smooth communication on daily operations. * Facility Inspections: Inspect work areas and equipment regularly to ensure cleanliness and safety compliance, taking corrective action as needed to meet Casa BACARDÍ's high standards. * Trolley Operation: Safely operate the trolley in compliance with security measures, adding value to the guest experience. * Flexibility to work weekends and evenings as necessary to support events and operational needs. Revenue Goals and Strategy Implementation * Revenue Leadership: Lead efforts to meet and exceed daily revenue goals in all areas, including food, beverage, and retail. * Strategic Implementation: Develop and implement effective strategies to drive revenue, including upselling, promotional tactics, and staff motivation to encourage additional guest spending. * Team Alignment with Goals: Ensure that all team members understand and work toward revenue objectives, providing guidance on effective techniques and best practices to meet targets. Inventory & Event Support * Inventory Management: Track and manage inventory levels for bar, retail, and operational supplies, placing orders with internal and external suppliers as necessary to meet demand. * Event & Advocacy Support: Assist with on-site and off-site event setup, staffing, and logistics as needed to support Casa BACARDÍ's brand advocacy and promotional initiatives. Additional Responsibilities * Health, Safety, and Training Documentation: Oversee compliance with safety standards across all operational areas, ensuring accurate training and safety records are maintained. * Perform any other tasks reasonably assigned by Casa BACARDÍ management to support overall business objectives and operational needs. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY * Experience in Retail Industry, Spirit industry, or Hospitality * Strong people management skills * Knowledge of MS Office / Teams * Knowledge of SAP / Fiori * Time management * Problem solving, Analytical, Strategic and Planning skills * High learning agility, adaptability, and track record of exceptional results * Excellent communication, customer service and influencing skills * Decision making and Stakeholder Management * Strong sense of accountability and ownership * Highly organized, motivated, detail oriented, a sense of urgency, and an ability to prioritize tasks * Fluent in English and Spanish, other languages are a plus LEADERSHIP AGILITY At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. * Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become * Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others * People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance * Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. * Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with * Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. U.S. applicants have rights under Federal Employment Laws. Perks of Working for us At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement: * Competitive Pay Package * Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) * Retirement/Pension Plan Health & Wellbeing * Medical, Critical Illness, and Life Insurance * Calm Meditation App subscription (free) * Employee Assistance Programs * Best-in-class, family-friendly, and inclusive leave policies Additional Benefits The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.

The Supervisor is responsible for oversee the day-to-day security operations during an assigned shift. The Supervisor conducts daily inspection of the guard posts, maintain timekeeping and personnel records, prepare and submit performance records. Among his duties is to ascertain guard attendance and punctuality. BENEFITS: Full time job up to $12.25p/h Paid vacation leave and sick days Christmas bonus REQUIREMENTS: Full time availability Must be able to report in San Juan and Rio Grande Driver's license Gun permit Proven experience as Supervisor or relevant role, preferably in the security industry. Must be able to work with computer, tablets or smartphones RESPONSIBILITIES: Patrol client accounts, supervise and perform site inspections Observes and reports activities and incidents at assigned client sites, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Protects evidence at scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents Prepares logs and reports as required. Fill in for officers while on vacation/sick/no call-no show. ABOUT US Ranger American is considered the most professional and dependable full-service integrated security provider in Puerto Rico and the Caribbean. We offer all citizens the highest level of security to make them feel secure in their homes and common areas. Which is why Ranger American's directive teams is made up of highly qualified and respected security experts with an extensive background in both security and investigation fields. We have won numerous awards for ongoing innovating entrepreneurial efforts and ethical conduct from different organizations. Ranger American is for everyone. Our private security company represents a group of affiliate companies with more than 2,000 permanent employees. The reputations of Ranger American and its affiliates is built on integrity, responsibility and open communication. Be part of our mission and join the amazing team of Ranger American. “Patrono con igualdad de oportunidades en el Empleo. Todos los solicitantes calificados recibirán consideración para empleo sin distinción de raza, color, religión, sexo, embarazo, orientación sexual, identidad de género, origen nacional, edad, status como veterano protegido o discapacidad física o mental".

Job Description ! Our Shift Supervisors contribute to the success of Starbucks by assisting the store manager during shifts. This includes running the store on shift, supporting baristas, training new team members, and delegating tasks. Creates the Starbucks experience by providing prompt service, delivering quality products and beverages, and maintaining a clean and comfortable environment. REQUIREMENTS : · Previous experience in supervision of personnel of at least 1 year or more. · Passion for coffee and people. · Availability to work weekends and holidays. · Ability to manage the work of others and learn quickly. · Strong communication and interpersonal skills. WE OFFER: We are proud to invest in you and share some of our special incentives to eligible candidates: · Training. · Probationary period of 6 months. · Vacation and Sickness Leave. · Medical plan (if you work an average of twenty (20) hours or more). · Life Insurance (if you work an average of twenty (20) hours or more). · Free drinks during the shift. · Discounts on products. · Opportunity for growth and development. Employer with Equal Employment Opportunity .