Support associate jobs in Champaign, IL

IT Support Technician Decatur, Illinois - Full Time | 7:00 a.m. - 3:30 p.m. | 100% In-Office IBEW-NECA is an employee benefits administration office providing high quality services to the 33,000 individuals we serve. Located in Decatur, Illinois, the Association administers the NECA-IBEW Welfare Trust Fund (Welfare Trust Fund), the NECA-IBEW Pension Trust Fund (Pension Trust Fund), and the IBEW-NECA Conduit 401(k) Plan (401(k) Plan) jointly with the International Brotherhood of Electrical Workers (IBEW) and the National Electrical Contractors Association (NECA). The Welfare Trust Fund provides health care (health insurance) benefits to plan participants. The Pension Trust Fund provides pension (retirement) benefits to plan participants. The 401(k) Plan provides 401(k) defined contribution pension benefits to plan participants. The Association has about 40 employees who administer customer service, claims, employer reporting and contribution remittances, health care and pension benefits, among various other services. IBEW-NECA is an organization that upholds the highest values of professionalism and service orientation to its members. Our core values are to provide best-in-class service to participants; exhibit a positive approach and attitude; hold oneself accountable for accomplishing goals; contribute to an equitable workplace; treat colleagues and participants with respect; and strive to achieve excellence in productivity. NECA-IBEW is a drug-free environment. Job Summary We are seeking an IT Support Technician to provide technical support for approximately 40 employees. This role is responsible for troubleshooting issues related to hardware, software, network connectivity, and password management. The technician will also assist employees and fund participants with account access, manage file transfers, and support the IT Manager with additional tasks as needed. Essential Functions Run reports and securely send files to business partners using SFTP (50%) Provide support for computers, printers, phones, faxes, and other office hardware (20%) Assist employees and participants with password resets and account changes (15%) Partner with the IT Manager on projects and day-to-day operations (10%) Test and introduce new hardware and software solutions (5%) Skills and Qualifications Experience installing software and setting up new computer workstations Proficiency troubleshooting network, software, and printing issues Ability to diagnose and repair hardware problems on desktops and laptops High proficiency with Microsoft Excel; working knowledge of other Microsoft Office Suite applications (Word, Outlook) Knowledge of Windows operating systems (Windows 7, 10, 11, Server 2008, Server 2012) Strong customer service skills; prior help desk experience preferred Experience with Basys, Highland Onbase, and other fund administration systems is preferred but not required Associate's degree in Information Technology or a related field is preferred but not required Strong work ethic and time management skills are essential for success in this role Physical Demands: Standard office environment with some unique physical demands, including setting up meeting spaces. Must be able to stand on a stool or ladder and lift boxes of files, as necessary. Salary & Benefits Employment Type: Full-Time, Salaried, Exempt Salary Range: $45,000 - $55,000 annually, commensurate with experience Comprehensive health, dental, and vision insurance 401(k) plan with employer matching

Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**

Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery. Job Description Role: Test Infrastructure Support Analyst Onsite required: Bloomington, IL No Relocation Provided Must Haves: 7 years of related experience including supporting a test infrastructure environment. Looking for a test infrastructure support analyst. Person will be responsible for Cabling of Servers, Loading workstations/problem resolution / Troubleshooting /assisting business partners, Workstation Setups / Teardowns, Receiving and Return to stock of equipment. Some physical requirements such as removing cables / lifting and carrying 50 lbs or more (load carts), ability to climb ladders and lift floor tiles. Additional Information MANDATORY DETAILS Full Name : Contact info : Current location : Work authorization : Availability : Skype : Expected rate : Professional References 2:

Experience more with a career at COUNTRY Financial! We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients. About the role This position provides data/system support to the Life/Health/Annuity Actuarial Division, with an emphasis on Reinsurance administration. The ideal candidate will be able to identify process improvements and implement program changes to help make the department more efficient. Provides quantitative, research, administration or system support to the life/health/annuity actuarial division. Areas of support include actuarial administration, product development, valuation/financial reporting. Individuals will be adept in one or more of the following areas: product forms and contracts, business process analysis, and basic data extraction/manipulation/analysis.How does this role make an impact?- Applies knowledge of life/health/annuity products and processes to support actuarial functions of the life insurance companies. - Provides for, creates, and maintains information for pricing, administration, financial reporting, regulatory forms/filings. Typically includes researching/ developing/maintaining actuarial or business processes, and creating business requirements. - Communicates results to direct management, verbally or in writing.Do you have what we're looking for? Data manipulation/clean-up is essential Knowledge of Excel spreadsheets and MS Office Access/SQL database tools is highly desired Willingness to learn new software programs for modernization of processes Ability to logically structure processes aligning business needs with data availability Experience with conversion of older software into a more modern platform Typically requires 2+ years of relevant experience or a combination of related experience, education and training. Base Pay Range: $54,000-$74,250 The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience. Incentive Pay: In addition to base salary, this position is eligible for a Short-Term Incentive plan. Why work with us? Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business. You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match. COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations. Come join our team at COUNTRY today!

The ASPCA Client & Member Support team provides a communication pathway for our clients and donors and fields approximately 300,000 calls and 20,000 emails annually. Our Client Support work involves providing veterinary triage, appointment scheduling, program support, and logistics for the ASPCA Adoption Center, Animal Hospital, Communications, Community Engagement, Community Medicine, Grants, National Field Response, Spay/Neuter Alliance and Strategy & Research teams. Additionally, this team collaborates with social service agencies and veterinary partners to help the most at-risk animals within our designated service areas. Our Member Support work involves supporting donor account requests and donation processing. The team has direct contact with the ASPCA members to influence donor decisions by leveraging programmatic knowledge of the ASPCA. Team members interact directly with ASPCA members and one-time donors via calls and emails in order to address account updates and provide ASPCA-related information. The Client and Member Support Associate will have excellent customer service and communication skills in both English and Spanish and will work within two primary areas: 1) Effectively and professionally communicating with pet owners and veterinary professionals to schedule services, assess and report on animal health and well-being, and keep accurate case records to assist with ASPCA mission-focused work involving at-risk animals, surrender prevention, and anti-cruelty intervention. 2) Answering and responding to customer service calls, emails, texts, and direct messages from our donors. This person will accept ownership for effectively solving customer inquiries and requests, keeping customer satisfaction at the core of every decision and behavior. Responsibilities: Responsibilities will include, but are not limited to: Client Support Responsibilities (50%) * Professionally manage contacts by telephone and electronic means from departmental referrals, animal owners, and others to keep pets and people together * Assist in the daily operations of all logistical areas of Client Services by maintaining knowledge of ASPCA program areas and assisting callers with information and services to provide targeted support * Assess/triage illnesses and injuries appropriately, referring to the appropriate veterinary resources * Utilize the electronic record databases to record complete case histories, document findings accurately, and provide detailed recommendations to owners. * Complete follow-up phone calls to pet owners, rescuers, and veterinary clinics as needed * Consult the on-site and off-site experts as needed for additional information * Assist with maintenance of confidential files * Collaborate with management and provide solution driven ideas when internal or external issues arise * Maintain a professional demeanor during difficult or escalated interactions * Maintain a positive and supportive attitude in all internal and external communications * Maintain excellence in customer service and high case record quality levels. Respond to quality assessments provided by quality assurance and management staff. Meet case quality, customer service, and volume metric goals as set for specific levels of tenure. Member Support Responsibilities (50%): * Professionally manage contacts initiated by telephone and electronic means, from donors and the general public, with the goals of providing the highest level of customer service and retaining donors, so more animals can be helped * Provide follow up as needed to ensure excellent customer experience * Uphold confidentiality with donor data * Maintain accurate case records in all required systems * Conduct quality assurance on case records * Assist in identifying trends in inquires and report to management * Collaborate with management and provide solution driven ideas when internal or external issues arise * Maintain a positive and supportive attitude in all internal and external communications * Maintain excellence in customer service and high case record quality levels. Respond to quality assessments provided by quality assurance and management staff. Meet case quality, customer service, and volume metric goals as set for specific levels of tenure. Exemplifies the ASPCA's Core Values: * Has Commitment and dedication to improving the lives of animals * Demonstrates Ownership and feels responsible for outcomes * Believes in Team - that we are stronger together * Seeks to Elevate others and reimagine what is possible * Focuses on Impact, specifically making change for animals Qualifications: * Fluent oral and strong written Spanish communication skills preferred * Excellent interpersonal, written, and oral communication skills * Proficient with computers and comfortable learning new software * Fast and accurate typing skills * Understanding of medical terminology and basic animal anatomy * Ability to track and adapt to frequent changes in protocols and procedures * Must be able to think critically and interact effectively with clients, donors, veterinary practices, and pet parents over the telephone and through electronic correspondence * Ability to manage large numbers of inbound and outbound calls in a timely manner * Excellent active listening skills and the ability to quickly develop a rapport with clients and donors over the phone * Exceptional customer service and professional phone voice * Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment * Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions. * Ability to adapt and meet the varied needs of our clients and donors. * Display emotional intelligence and resiliency * Ability to work as part of a hybrid team Additional Information: * Client & Member Support Associates are assigned different shifts ranging from 7am-3pm CST to the latest shift of 11am-7pm CST. Schedules may vary based on the need for phone coverage and are assigned each month. These parameters are subject to change with call volume trends and workforce management adjustments. Shifts are subject to change in the sole discretion of the ASPCA. * Occasional Saturdays and holidays are also required. * Ability and willingness to travel up to 5% of the time as needed. * This position is based out of the ASPCA Midwest Office in Champaign, IL and requires all shifts to be worked from in this office. Education and Work Experience: * High school diploma required * Associate degree or equivalent experience required * Customer service/client-service facing experience highly preferred * Social service, veterinary practice, or shelter experience (professional or volunteer) preferred * Call center experience a plus Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. * The target hiring range for this role is $21.00 - $22.45 For more information on our benefits offerings, visit our website. Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: High School Diploma (Required)

The ASPCA Client & Member Support team provides a communication pathway for our clients and donors and fields approximately 300,000 calls and 20,000 emails annually. Our Client Support work involves providing veterinary triage, appointment scheduling, program support, and logistics for the ASPCA Adoption Center, Animal Hospital, Communications, Community Engagement, Community Medicine, Grants, National Field Response, Spay/Neuter Alliance and Strategy & Research teams. Additionally, this team collaborates with social service agencies and veterinary partners to help the most at-risk animals within our designated service areas. Our Member Support work involves supporting donor account requests and donation processing. The team has direct contact with the ASPCA members to influence donor decisions by leveraging programmatic knowledge of the ASPCA. Team members interact directly with ASPCA members and one-time donors via calls and emails in order to address account updates and provide ASPCA-related information. The Client and Member Support Associate will have excellent customer service and communication skills in both English and Spanish and will work within two primary areas: 1) Effectively and professionally communicating with pet owners and veterinary professionals to schedule services, assess and report on animal health and well-being, and keep accurate case records to assist with ASPCA mission-focused work involving at-risk animals, surrender prevention, and anti-cruelty intervention. 2) Answering and responding to customer service calls, emails, texts, and direct messages from our donors. This person will accept ownership for effectively solving customer inquiries and requests, keeping customer satisfaction at the core of every decision and behavior. Responsibilities: Responsibilities will include, but are not limited to: Client Support Responsibilities (50%) Professionally manage contacts by telephone and electronic means from departmental referrals, animal owners, and others to keep pets and people together Assist in the daily operations of all logistical areas of Client Services by maintaining knowledge of ASPCA program areas and assisting callers with information and services to provide targeted support Assess/triage illnesses and injuries appropriately, referring to the appropriate veterinary resources Utilize the electronic record databases to record complete case histories, document findings accurately, and provide detailed recommendations to owners. Complete follow-up phone calls to pet owners, rescuers, and veterinary clinics as needed Consult the on-site and off-site experts as needed for additional information Assist with maintenance of confidential files Collaborate with management and provide solution driven ideas when internal or external issues arise Maintain a professional demeanor during difficult or escalated interactions Maintain a positive and supportive attitude in all internal and external communications Maintain excellence in customer service and high case record quality levels. Respond to quality assessments provided by quality assurance and management staff. Meet case quality, customer service, and volume metric goals as set for specific levels of tenure. Member Support Responsibilities (50%): Professionally manage contacts initiated by telephone and electronic means, from donors and the general public, with the goals of providing the highest level of customer service and retaining donors, so more animals can be helped Provide follow up as needed to ensure excellent customer experience Uphold confidentiality with donor data Maintain accurate case records in all required systems Conduct quality assurance on case records Assist in identifying trends in inquires and report to management Collaborate with management and provide solution driven ideas when internal or external issues arise Maintain a positive and supportive attitude in all internal and external communications Maintain excellence in customer service and high case record quality levels. Respond to quality assessments provided by quality assurance and management staff. Meet case quality, customer service, and volume metric goals as set for specific levels of tenure. Exemplifies the ASPCA's Core Values: Has Commitment and dedication to improving the lives of animals Demonstrates Ownership and feels responsible for outcomes Believes in Team - that we are stronger together Seeks to Elevate others and reimagine what is possible Focuses on Impact, specifically making change for animals Qualifications: Fluent oral and strong written Spanish communication skills preferred Excellent interpersonal, written, and oral communication skills Proficient with computers and comfortable learning new software Fast and accurate typing skills Understanding of medical terminology and basic animal anatomy Ability to track and adapt to frequent changes in protocols and procedures Must be able to think critically and interact effectively with clients, donors, veterinary practices, and pet parents over the telephone and through electronic correspondence Ability to manage large numbers of inbound and outbound calls in a timely manner Excellent active listening skills and the ability to quickly develop a rapport with clients and donors over the phone Exceptional customer service and professional phone voice Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions. Ability to adapt and meet the varied needs of our clients and donors. Display emotional intelligence and resiliency Ability to work as part of a hybrid team Additional Information: Client & Member Support Associates are assigned different shifts ranging from 7am-3pm CST to the latest shift of 11am-7pm CST. Schedules may vary based on the need for phone coverage and are assigned each month. These parameters are subject to change with call volume trends and workforce management adjustments. Shifts are subject to change in the sole discretion of the ASPCA. Occasional Saturdays and holidays are also required. Ability and willingness to travel up to 5% of the time as needed. This position is based out of the ASPCA Midwest Office in Champaign, IL and requires all shifts to be worked from in this office. Education and Work Experience: High school diploma required Associate degree or equivalent experience required Customer service/client-service facing experience highly preferred Social service, veterinary practice, or shelter experience (professional or volunteer) preferred Call center experience a plus Compensation and Benefits: Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $21.00 - $22.45 For more information on our benefits offerings, visit our website. Stay Connected - Join Our Talent Community If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA. Qualifications: See above for qualifications details. Language: English (Required), Spanish Education and Work Experience: High School Diploma (Required)

Family & Graduate Housing University Housing provides an essential element of the Illinois experience, with hundreds of employees across seven units working together to build and maintain safe, healthy and welcoming homes for our residents. We value the many diverse voices, opinions, experiences and identities of the Illinois community, and our commitment to diversity, equity and inclusion is woven into each of our interactions, programs and decisions. The Family & Graduate Housing team manages the housing units and leasing process for the students, visiting scholars and their families living in our apartment complexes and graduate-upper division residence halls. We offer a wide range of programming and support for all of our students and families. This includes providing services for our international community, operating a preschool on-site, hosting events for all residents and much more. Job Summary Provide office and program support to Family & Graduate Housing. All University Housing staff will engage and contribute to a culture of diversity, equity, and inclusion within University Housing. Duties & Responsibilities Program Support * Screen calls and visitors for the department. * Update calendar of programming or building reservations for the Family & Graduate Housing communities. * Monitors, collects and provides information and distribution of materials for apartment residents through the public website, social media, or residential staff. * Schedules meetings, interviews, and events as needed. * Keyboards confidential material, meeting agendas, and reviews articles submitted to the apartment communities' monthly newsletters. * Provides administrative support for focused programs including advertising, ticket sales, and supply requisitioning. Office Support * Maintains records of unit fiscal transactions and reconcile purchasing. * Maintains a purchasing card, department card and travel card. Uses P-Card web solutions and financial reconciliation system to assist staff with purchasing card, travel card and department card review and approvals. * Prepares documents for financial transaction in compliance with university and department rules. * Transcribes and/or records meeting minutes and other material and distributes information to appropriate staff members. * Creates agendas, attends meetings, transcribes and distributes meeting minutes and agendas to participants. * Review and provide updated information for the website. Customer Service * Maintains excellent public relations with students, dependents of leaseholders, parents, and university employees by representing the university. * Provides customer service and assists prospective customers, residents, and staff regarding housing option, lease application process, and check in for new residents. * Receives calls from the main office phoneline and respond to routine inquiries, requests, or problems. * Prepares leasing documents related to check in and maintain effective filing system to ensure accurate record keeping. * Provides frontline customer service and resident communication in the Family & Graduate Housing office at Orchard Downs provide through email, phone and in person contact, includes answering general email account for apartments. * Composes correspondence with prospective and current residents using database tracking messages and appropriate documentation. Other duties as assigned. * The percentage of duty allocations will vary by semester. Minimum Qualifications 1. High school diploma or equivalent. 2. Any one or combination totaling eighteen (18) months from the categories below: A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent: * 30 semester hours equals one (1) year (12 months) * Associate's Degree (60 semester hours) equals eighteen months (18 months) B. Work experience performing office/clerical activities, including the use of computer systems. Knowledge, Skills and Abilities * Extensive knowledge of office support and general office practice and procedures. * Extensive knowledge of spelling, grammar, punctuation, sentence and paragraph structure, and formatting. * Ability to keyboard accurately. * Communication skills. Appointment Information This is a 100% full-time Civil Service 0846 - Office Support Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. The collective bargaining agreement sets a wage of $20.082 per hour or $39,159.90 per year. Sponsorship for work authorization is not available for this position. This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy. For more information regarding employment at University Housing, please visit our recruitment website at University Housing Recruitment. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on December 5, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. When submitting your application, please submit a resume and names/contact information for three professional references. For further information about this specific position, please contact University Housing Human Resources at ****************************. For questions regarding the application process, please contact ************. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1033656 Job Category: Administrative Support Apply at: *************************

The Support Staff IV assigned to the City Services Hub ("The Hub") are cross-trained to assist in a variety of City matters. This customer service centric location is an innovative way of doing business with the City. It focuses on providing the exceptional customer service possible to residents and businesses all from a single location. The ideal candidates will have the ability to work in a fast-paced environment, possess strong customer service skills, manage high call volumes and inquiries, process payments and respond to billing questions efficiently, demonstrate skills in data entry accuracy, and have the ability to retain/process information on a vast array of programs and tasks. A clerical position responsible for the day-to-day activities of the office involving duties of a repetitive nature and including special assignments. Work involves service as a general receptionist, meet and greet the public through various functions and maintenance of various departmental records and other clerical duties. This list may not include all tasks and/or knowledge which may be expected of the employee, nor does it cover all specific duties which may be required. Other duties specific to the department may be assigned. * Provide excellent customer service; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience. * Maintain staff activity calendar, complete departmental tasks, and activities in a timely fashion. * Receive a variety of cash payments; balance cash drawer; prepare daily deposits; prepare bills and monitor payments. * Assist the public in completing departmental forms requiring knowledge of departmental rules and regulations; issue permits; collect and receipt fees. * Complete identification and indexing information for records or other internal documents; sort, batch, and file materials by established classifications; review files for completeness; record movement of file materials and maintain files and indexing systems. * Prepare departmental correspondence, letters, notices, reports, and forms from dictation, rough draft or by using electronic equipment. * Perform a variety of record keeping tasks including posting and transmittal of payroll records, purchase orders, and internal reports. Knowledge, Skills and Abilities: * Knowledge of modern office practices and procedures. * Knowledge of business English, spelling, and arithmetic. * Knowledge of modern office equipment and maintenance. * Knowledge of basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts. * Knowledge of cash handling of a variety of payments. * Ability to answer the phone, listen actively, relay information, and type basic information. * Ability to undertake minor administrative duties upon own initiative. * Ability to work in a past-faced environment. * Ability to understand and follow oral and written instructions of a moderately complex nature. * Ability to learn clerical tasks quickly and to adhere to prescribed departmental routines and procedures. * Ability to establish and maintain effective working relationships with other employees, officials, and the general public. * Ability to provide a positive customer experience and resolution. * Ability to learn job specific software applications. Education/Experience: * Required: Graduation from high school, supplemented by general clerical and business courses. * Preferred: At least two years' experience or any equivalent combination of training and experience. * Any equivalent combination of training and experience to provide the knowledge, skills and abilities will also be accepted. Physical Requirements / Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Work is primarily performed in an office environment.? Work requires traveling to other office locations and other agency facilities in town or around the state for meetings and to City of Bloomington work sites and facilities. May be required to move boxes of records periodically.

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. Join our dynamic Trust Services team as a Trust Support Associate, where you'll play a key role in supporting daily operations, client services, and administrative support. From processing cash transactions and payroll to reconciling accounts and managing tax filings, you'll ensure seamless operations and exceptional client experiences. We're looking for detail-oriented professionals with strong organizational skills who thrive in a collaborative, fast-paced environment. Grow your career with us while delivering outstanding service! Responsibilities include, but are not limited to: * Provide administrative assistance to the department's outsourcing client service manager and Trust staff. * Process daily cash receipts and cash disbursements. * Set up and establish new users or disable access for former users in various systems. * Perform daily Trust demand deposit account reconciliation. * Process escrow payments, payroll, and monthly fee processing. * File tax withholding returns, remit tax liability payments, and generate/process tax forms. * Complete account opening and closing and update Retirement Services outsourced account balances. * Assist with the coordination of the Trust Services scholarship program. * Perform asset reconciliations and process dividend and interest payments. * Monitor failed security trades. * Monitor accounts payable for Trust clients. * Monitor cash management of demand deposit accounts daily. * Ability to assume all administrative duties in Trust Support to cover vacations, sick days, etc. * Cross-sell Company products and services in a professional manner. * Complete required training associated with job function. * Other duties as assigned. Qualifications Education/Experience: * Minimum of an associate's degree, bachelor's degree preferred, or commensurate experience. * Prefer minimum of 2 years of customer service, accounting/finance or legal suppor Skills: * Must be able to work with a significant amount of detailed information in an accurate, timely, and confidential manner. * Ability to prioritize and organize work. * Proficienty with MS Office products such as Outlook, Word and Excel. * Professional communication skills, both written and verbal, with all levels of personnel and clients * Analytical thinker who is comfortable working with numbers and performing analysis. * Good knowledge of and interest in finance and accounting concepts, securities, and investments. * Ability to work in a fast-paced, deadline-driven environment * High level of interpersonal skills to interact with customers and potential customers in a professional manner. * Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment. Total Rewards: * Competitive health, dental & vision coverage with HSA match * 401(k) with employer match + Employee Stock Purchase Plan * Generous PTO, paid holidays & parental leave * Tuition reimbursement & performance-based bonuses * Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

Your role will be to provide personalized customer service of the highest quality. Primarily by answering incoming calls to diagnose, troubleshoot and resolve issues related to Technology Enabled Precision Farming practices. Responsibilities: Satisfies customer requests while upholding the image of AHW Creates and updates databases with changes in customer profile Diagnoses and resolves technical hardware and software issue efficiently Identifies and escalates priority issues or redirects to appropriate resource Assists customers with desktop software data management with utmost confidentiality Creates call logs and case text documenting resolution Bills time to customer or after sales where applicable Provides follow up calls when applicable Builds customer interest in the services and products offered by AHW Develops and presents training material to customers as well as employees at dealer offered training events Maintains a safe working environment and adheres to company safety program at all times Performs other duties as assigned Requirements Experience, Education, Skills and Knowledge: Previous Precision Farming or Call Center experience preferred but not required Knowledge of database software and computer application systems Demonstrates organizational, interpersonal, analytical and communication skills Ability to speak and write effectively one-on-one and within a group Ability to work flexible hours and travel to store locations and customers Pay Range: $18.00 - $24.00 per hour Benefits: We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.

Urbana School District #116 TITLE: *Internal Only* UPD SPLASH!!(UPD) After School Program Support Staff (Multiple Positions) SUPERVISOR: This position reports to the Program Coordinator, DPW Administration, and Director of Grants JOB SUMMARY: The UPD SPLASH!! (DPW) After School Support Staff will provide student homework sessions and classes, supporting students academically and behaviorly. The applicant must be proficient in 2nd-5th grade coursework, instruction, and support for students. ESSENTIAL FUNCTIONS: In order to be successful in this position, the individual must be able to perform each essential function satisfactorily. Answer questions and provide a reteach of information to students on homework assigned during the school day and during enrichment classes. Take student attendance and submit the records at the assigned time. Initiate and provide academic support with students. Maintain a positive relationship with the students attending the After School Program. Ask for guidance and assistance from the coordinator when unable to assist a student. Monitor and supervise the student's behavior within the assigned classroom. Follow and enforce all program and school rules. Report infractions to the site coordinator. Arrive on time for after school program and stay until the end of the session. Actively participate in the program and complete all assigned tasks. Perform other duties as assigned. QUALIFICATIONS: EDUCATION High School Diploma, College degree preferred EXPERIENCE Experience tutoring students is desired TERMS OF EMPLOYMENT: This is a hourly position and is contingent on the continuation of grant funding. Pay rate is $22/hour UPD SPLASH!! (DPW) After School Program hours are generally building dismissal thru 5:00 for afternoon sessions, Tuesday - Thursday, as applicable per building location. This position is not part of the collective bargaining unit This is not an administrative position. This is an internal only position START DATE: October 28, 2025 EVALUATION: Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of support personnel. REVISED: September 2025

Requirements Must by 18 years of age or older High School diploma or equivalent Enthusiastic, strong interpersonal skills, and positive attitude Attentive to detail Demonstrated ability to successfully work with large groups of people Ability to lift a minimum of 50 lbs and move around on a floor for hours at a time * Background check and driving history report are required for this role Salary Description $15.00 per hour

Have you been looking for a company that you can get behind and feel good about the impact it has on sustainability and recycling efforts? Quest is a full-service environmental consulting and management group supporting the efforts of Fortune 500 companies seeking to maximize profits and mitigate risks and minimize their ecological footprints. If you want an opportunity where your efforts make an impact, Quest has an opportunity for you. The ideal person must be able to multi-task, work independently and have strong attention to detail while being able to collaboratively communicate across departments. Why Work at Quest? First off, we practice what we preach. We focus every day on recycling, reusing and repurposing where we can, and being socially responsible. Second, we take care of our employees' wellbeing and offer a comprehensive benefits package including: Medical/Dental/Vision, 401(k) Plan, Life and STD. * Company paid Life, Short term disability plan (voluntary employee-paid LTD is offered) * Eligibility for health and life insurance plans: 1st of month following date of hire * Remote/hybrid work environment * 401k plan with employer match * Employee Stock Purchase Plan * Paid Holidays, Vacation and Sick time Finally, we are just a modern, FUN and collaborative work environment. We're a smaller company that provides opportunities for employees to advance within the company, so there is always room to grow. We offer a casual business environment (so, you can wear jeans), great incentives and rewards with a quarterly recognition program. ROLE SUMMARY The Industrial Onsite Support role provides direct and onsite waste management support to the assigned client location. Provides ongoing, effective communication via email and phone to maintain strong relationships with location personnel and exceeding the client's expectations. Answer incoming calls to take requests, answer inquiries and questions, handle issues, troubleshoot problems and provide information and then document all information in the CRM system according to standard operating procedures. The Industrial Onside Support role is also responsible for making outbound calls to clients and vendors to collect information, solve problems, and follow up on services. Provide superior support to ensure both individual, departmental, and client objectives are met. Additionally, must be flexible to work on call schedules and holidays if adequate coverage is not supported by the Customer Service Team. ROLE DESCRIPTION * Provide onsite waste management support to the client by ensuring compliance to the plan and Statement of Work in regards to the client's waste streams and processing of waste. * Ensure waste is being segregated, sorted, and processed according to the client's expectations. * Maintain compliance by checking for contamination, trash, and non-conforming materials. * Monitor waste volumes and scheduled load pickups and swaps as needed. * Provide potential outlets and services for projects as needed by the client. * Assist in the coordination of diversion of one-off waste needs, immediate needs, and emergency cleanouts. * Schedule and coordinate container delivery, management of projects, and special requests and needs. * Provide on-going assessment of current operations and program optimization. * Conduct quarterly vendor performance and pricing assessments. * Monitor vendor compliance with program parameters including vendor site visits and tracking service requests follow-up accordingly and providing issue resolution. * Be a liaison between client and Quest on plant/location related issues. * Assist in program execution, optimization, and issue management for assigned location. * Heavy interaction with Company's clients and vendors. * Manage own CRM system queue. * Logged into CRM System daily as required by company standard operating procedure * Follow up on outstanding issues and escalations in a timely manner to ensure satisfactory resolution * Dispatch service requests and follow through to ensure service completion * Heavy email and phone communication with clients and vendors, including corporate level interactions * Reference Data Warehouse to seek out price for services/waste streams * Assist with online research as needed * Continually seeks opportunities to increase customer satisfaction and deepen customer relationships * Close adherence to the attendance schedule. * Ability and flexibility to work on call schedule or work on company designated holidays per business needs. * Other projects/duties as required by the business. Requirements ROLE COMPETENCIES * High School degree required; some college preferred or equivalent work experience. * Prior work experience in a or client support role professional call center environment. * Clear written and verbal communication skills. * Superior customer service & relationship building skills. * Positive attitude and team player. * Proven ability to be organized and perform required follow up. * Ability to multi-task while maintaining data integrity. * Cooperative and willing to assist others as a team. * Displays dependable and reliable behavior. * Effective at problem solving and ability to "think on your feet." * Basic computer skills including Microsoft Office (Excel, Word, and Outlook) and comfortable with internet research. * Aptitude to work in multiple systems and learn new systems quickly. * Responds well in a dynamic and fast paced environment. * Day Shift * Monday to Friday * Work Location: In Person

Job Description The Accounting Support Specialist reports to the Asst. Controller and CFO. This position works with our internal staff and clients to fund and release the payments for their self-funded benefit plans. This includes updating spreadsheets and providing reports to internal departments along with creation and audit of check registers. This position will also assist with general accounting duties, such as billing and bank reconciliations. Principal Duties and Responsibilities: Billing Vendor payment auditing Create Monthly Reconciliation Reports. Coordinate and/or assist with special projects. Working in Microsoft Excel & Word to create files for clients. Working in GBAS/Claims System, merging registers and creating files for clients. Update spreadsheets for internal departments. Gathering and verifying files prior to sending to the client for approval. Release registers once approved by clients. Perform other duties as assigned. General Expectations: Present a positive image of Consociate Health at all times. Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer, co worker, or supervisor. Communicate in a clear and concise manner, while also demonstrating receptivity through active listening. Identify and perform work that has not been specifically assigned, as needed. Adheres to established safety standards and utilizes proper techniques to avoid work-related injuries. Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goal efficiently and effectively. Demonstrate a teamwork philosophy by working cooperatively with others inside and outside the Finance Division. Attend required in-service and staff meetings. Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups, individuals and employees. Service Expectations: Greet all people in a prompt and courteous manner. Communicate in a warm and courteous manner, making eye contact and speaking in a tone of voice that matches words. Offer and provide assistance whether the request falls within your specific job duties. Maintain positive internal and interpersonal communications at all times, Remain aware of products and services provided by Consociate. Project a positive, professional image when working. Knowledge, Skills and Ability Requirements: High School education required. Associates Degree preferred or a minimum of 3 years of bookkeeping experience Proficient in word and excel Attention to detail Time management Oral and written communication skills Physical and Mental Abilities: Ability to perform sedentary work for extended periods of time. The environment in which the incumbent will work requires the ability to concentrate, meet deadlines, work on several projects during the same period, and adapt to interruptions. Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Paid training Vision insurance

Job Description Eagle's View Supportive Living and Memory Care CNAs - 7am-7pm/7pm-7am shift available Rantoul, IL About the Role: We are seeking a highly motivated and compassionate Certified Nursing Assistant (CNA) to join our team at Eagle's View Supportive Living and Memory Care. As a CNA, you will be responsible for providing direct care to our residents, ensuring their safety, comfort, and well-being. You will work closely with our nursing staff to provide high-quality care and support to our residents. This role requires a strong commitment to patient care and a passion for helping others. Minimum Qualifications: Current CNA certification in the state of Illinois High school diploma or equivalent Ability to communicate effectively with residents, families, and staff Ability to work independently and as part of a team Basic computer skills Preferred Qualifications: Experience working in a long-term care or assisted living facility Experience working with seniors or individuals with disabilities Responsibilities: Assist residents with activities of daily living, including bathing, dressing, and grooming Monitor and record vital signs, such as blood pressure and temperature Assist with medication administration under the direction of a licensed nurse Provide emotional support and companionship to residents Maintain a clean and safe environment for residents Skills: As a CNA at Eagle's View Supportive Living and Memory Care, you will use your strong communication skills to build relationships with residents and their families. You will also use your attention to detail and organizational skills to ensure that all documentation is accurate and up-to-date. In addition, you will use your compassion and empathy to provide emotional support to residents and their families during difficult times. Your ability to work independently and as part of a team will be essential in providing high-quality care to our residents. We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state, or local protected class.

Job Description Salary Range:$18.00 To $22.00 Hourly ($37,440 - $45,760 per year) - dependent on education and experience Excitement abounds at Heritage Behavioral Health Center! We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on patient care - regardless of the position they hold. This position is located at our Clinton Location! Why join us? We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package. We are expanding our primary care, mental health and substance use services to individuals in Central Illinois and beyond and are looking for dedicated staff to meet the needs of our clientele. A new salary structure is now in place! Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits. Full-time employees receive 56 paid days off during their 1st year of employment (this includes every other Friday off PAID for your wellness needs). This increases to 61 days the 2nd year and continues to increase with tenure. We have expanded our employee insurance benefit offerings and made them more affordable. At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! We are pleased to present the following position for your consideration: Overview: Recovery Support Specialist - Dewitt: This full-time position provides Recovery Support Services and fosters relationships with community partners to enhance access to behavioral health services, including crisis intervention and supports. The RSS offers peer support, advocacy, and guidance to help individuals effectively engage with behavioral health systems. Heritage Behavioral Health staff respond to individuals experiencing depression, anxiety, substance use, and other distressing symptoms by offering compassionate support and connecting them to ongoing services. The program is designed to provide support to anyone, anywhere, at any time. Individuals employed in this program must have the ability to self-identify as a person in recovery from mental illness and committed to their own recovery in order to help others along their recovery journey. Core Responsibilities Include: Collaborate effectively with a multidisciplinary team to ensure the needs of individuals served are met. Deliver peer support through face-to-face, telephone, and virtual sessions. Serve as a role model, mentor, advocate, and motivator for individuals in recovery. Communicate clearly and empathetically with individuals, their families, and referral sources. Participate in team-based responses to individuals experiencing mental health or substance use crises, offering recovery-oriented support. Conduct assertive outreach and engagement to assist individuals in accessing treatment services. Support individuals in navigating community resources and systems of care. Provide case management services to facilitate referrals and linkages that promote overall health and wellness. Maintain positive and collaborative relationships with community partners, referral sources, and service providers. Coordinate care with internal and external providers, including crisis care teams, support staff, case managers, counselors, psychiatric providers, and clinical leaders. Wellness Recovery Action Plan (WRAP) certification within one year. Able to become a Certified Recovery Support Specialist (CRSS) within one year. Knowledge, Skills and Abilities: Ability to work with individuals with a diagnosis of mental health and/or substance use in a kind, caring and supportive approach that instills hope Ability to rapport quickly with individual seeking help Ability to work in a team-based environment Ability to be flexible to help anyone, anywhere, and anytime Education and Experience: Minimum high school diploma or equivalent, plus 21 years of age is required Individuals who are willing to self-identify as having lived experience of a mental health or substance use diagnosis is required for this position Valid driver's license, reliable transportation, and proof of current insurance.

Accountancy The Department of Accountancy in the Gies College of Business is the unit that serves the accounting profession and the community by providing global leadership in the accountancy discipline. Assist in the administrative function of the Department of Accountancy, particularly in the Department's Accountancy Service Center. Duties & Responsibilities Accountancy Service Center * Greet visitors at the Accountancy Service Center. Redirect specific needs to appropriate staff. Handle routine inquiries, requests, or problems by providing factual information regarding departmental procedures that pertain to various activities and events. * Copy and scan documents and course materials and distribute as requested. Notify faculty and students that their copy requests or other materials are ready for pickup from our office by e mail. * Maintain department copy room. Operate the copy machines, train and assist faculty, staff and student employees on proper use of equipment. Respond to the department copy job email account. * Deliver and retrieve departmental mail. Sort and distribute mail to appropriate staff and mailboxes, providing additional information or materials as necessary. Collect outgoing mail for departmental offices. Send outgoing mail utilizing UPS, USPS and/or campus mail services. * Provide classroom aid services, including tent cards and photo roster information. * Assist with department record retention and disposal, following RIMS procedures. General Administration * F & S Work Orders -At request of unit supervisor, submit work orders to Facilities and Services via request system. Coordinate work requests and serve as primary contact, following up to be certain work is completed. * Assist with facilitating department office moves. * Assist with donor correspondence. * Assist with Property Management - Inventory. Work with the department's inventory contact on maintaining inventory records and help conduct biennial inventory. * Assist with key inventory management. * Assist faculty and staff with space reservations for events and assist with event food orders. Budgetary * Make purchases for faculty, staff and grad students using the departmental purchasing portal and using the appropriate University mechanism (i.e. I-Buy, Webstores, Pcard and Tcard). * T-Card Cardholder - Make approved purchases with Tcard in compliance with all rules, regulations, policies and procedures set by the campus and department. Prepare expense reports in Emburse. * P-Card Cardholder - Makes approved purchases with Pcard in compliance with all rules, regulations, policies and procedures set by the campus and department. Prepare Expense reports in Emburse * iBuy requestor: Create iBuy requisitions to order office supplies. Add CFOAPAL information, and submit for departmental approval. Maintain and organize departmental supplies. Monitor inventory and reorder as needed. Other duties as assigned Additional Physical Demands This position interacts with students, faculty, and staff within the Department of Accountancy as well as with campus and college staff and administrators. Minimum Qualifications 1. High school diploma or equivalent. 2. Any one or combination totaling eighteen (18) months from the categories below: A. College coursework in any curriculum as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) B. Work experience performing office/clerical activities, including the use of computer systems. Knowledge, Skills and Abilities * Proficient with Microsoft Word, Excel, and Outlook * Ability to be Proficient with university applications * Ability to perform well under pressure and time constraints * Ability to maintain productivity and efficiency with a high level of interruption * Effective verbal and written communication skills with strong attention to accuracy and detail * Excellent organizational and clerical skills * Ability to obtain knowledge of the University of Illinois, campus, college, and Department of Accountancy procedures and policies * Ability to multi-task, prioritize, work independently, and take initiative * Solid analytical and investigative skills * Ability to use discretion in handling confidential information * Strong interpersonal skills and the ability to work with a diverse group of people are required. Appointment Information This is a 100% full-time Civil Service 0846 - Office Support Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after search close date. This is a bargained position and as such, the salary is driven by the collective bargaining agreement. The wage for this position is $39,159.90 annually. Sponsorship for work authorization is not available for this position. This is an on-site position at the University of Illinois Urbana-Champaign campus. For more information about Gies Business visit ***************************************************** For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on December 8, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact *******************. For questions regarding the application process, please contact ************. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1033866 Job Category: Administrative Support Apply at: *************************

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. Join our dynamic Trust Services team as a Trust Support Associate, where you'll play a key role in supporting daily operations, client services, and administrative support. From processing cash transactions and payroll to reconciling accounts and managing tax filings, you'll ensure seamless operations and exceptional client experiences. We're looking for detail-oriented professionals with strong organizational skills who thrive in a collaborative, fast-paced environment. Grow your career with us while delivering outstanding service! Responsibilities include, but are not limited to: Provide administrative assistance to the department's outsourcing client service manager and Trust staff. Process daily cash receipts and cash disbursements. Set up and establish new users or disable access for former users in various systems. Perform daily Trust demand deposit account reconciliation. Process escrow payments, payroll, and monthly fee processing. File tax withholding returns, remit tax liability payments, and generate/process tax forms. Complete account opening and closing and update Retirement Services outsourced account balances. Assist with the coordination of the Trust Services scholarship program. Perform asset reconciliations and process dividend and interest payments. Monitor failed security trades. Monitor accounts payable for Trust clients. Monitor cash management of demand deposit accounts daily. Ability to assume all administrative duties in Trust Support to cover vacations, sick days, etc. Cross-sell Company products and services in a professional manner. Complete required training associated with job function. Other duties as assigned. Qualifications Education/Experience: Minimum of an associate's degree, bachelor's degree preferred, or commensurate experience. Prefer minimum of 2 years of customer service, accounting/finance or legal suppor Skills: Must be able to work with a significant amount of detailed information in an accurate, timely, and confidential manner. Ability to prioritize and organize work. Proficienty with MS Office products such as Outlook, Word and Excel. Professional communication skills, both written and verbal, with all levels of personnel and clients Analytical thinker who is comfortable working with numbers and performing analysis. Good knowledge of and interest in finance and accounting concepts, securities, and investments. Ability to work in a fast-paced, deadline-driven environment High level of interpersonal skills to interact with customers and potential customers in a professional manner. Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

Excitement abounds at Heritage Behavioral Health Center! We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois who is dedicated to improving mental health and substance use care to individuals in a multi-county area. We recognize that all individuals at our organization have an impact on patient care - regardless of the position they hold. Why join us? We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package. We are expanding our primary care, mental health and substance use services to individuals in Central Illinois and beyond and are looking for dedicated staff to meet the needs of our clientele. A new salary structure is now in place! Our salaries have been updated and are competitive at both the state and national levels with wonderful benefits. Full-time employees receive 56 paid days off during their 1 st year of employment (this includes every other Friday off PAID for your wellness needs). This increases to 61 days the 2 nd year and continues to increase with tenure. We have expanded our employee insurance benefit offerings and made them more affordable. At Heritage, we believe in taking care of our staff's needs so that they can concentrate on taking care of the needs of the individuals we serve. Our staff are our greatest asset, and we treat them as such! We are pleased to present the following position for your consideration: Overview: Recovery Support Specialist - Crisis Respite - P/T 1st and 3rd shift Do you want to help others and make a difference? Heritage has created a team to provide support and guidance to individuals seeking a wide range of needs from our new Living Room program. The program is open 24 hours, 7 days per week. We are currently hiring for part-time and full-time primarily on 2nd and 3rd shift. Core Responsibilities Include: Empower individuals to set recovery goals and take ownership of their recovery through a community that promotes personal growth, person empowerment, responsibility, and great independence Advocate and collaborate with participants treatment team Provide a supportive and helping response to individuals presenting at Heritage needing support, assistance, or referral and linkage Screening for suicide and homicide risk Provide assistance to individuals in identifying, applying, and accessing community resources Referral and linkage to a wide array of community and agency resources including mental health, substance use, healthcare, budgeting, housing, education, employment, and social support Assist individuals in creating a wellness toolbox, developing a daily plan, identifying stressors and early warning signs, creating an action plan when stressors increase, and developing a crisis plan Participate in a team-based approach to providing treatment in collaboration with clinical teams, healthcare providers, community organizations, and other partners invested in an individual's recovery Knowledge, Skills and Abilities: Ability to work with individuals with a diagnosis of mental health and/or substance use in a kind, caring and supportive approach that instills hope Ability to rapport quickly with individual seeking help Ability to work in a team-based environment Ability to be flexible to help anyone, anywhere, and anytime Education and Experience: Minimum high school diploma or equivalent, plus 21 years of age is required Individuals who are willing to self-identify as having lived experience of a mental health or substance use diagnosis is required for this position Valid driver's license, reliable transportation, and proof of current insurance. Salary Range: $37,440-$45,760 per year ($18.00 - $22.00 per hour) dependent on education and experience Heritage also offers the following with this position: Generous vacation, sick and personal leave WELLNESS days - 26 days per year (every other Friday off paid) Paid holidays - 9 in 2024 Health Club/Fitness Reimbursement Employee Assistance Program Continuing education opportunities Tuition assistance program Agency provided life insurance and short-term disability policies Retirement plans (401k and Roth) Optional insurance benefits, including health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance. (The health insurance benefit includes substantial agency contribution towards the cost.) We are a National Health Service Corp site which gives staff access to the National Health Service Corp federal student loan forgiveness program (LCPC, LCSW, MD, APN, RN, CADC, LSW, and LPC individuals). For more information, visit *************