Support associate jobs in Mobile, AL

About the Role Harris School Solutions is seeking a detail-oriented and customer-focused NextGen Support Analyst to join our Support Services team. This role is pivotal in delivering high-quality technical support for our NextGen software solutions, ensuring customer satisfaction, and contributing to continuous process improvement. Key Responsibilities Customer Support: Respond to support tickets with accuracy and timeliness, resolving technical issues and guiding users through solutions. Technical Troubleshooting: Assist with diagnosing and resolving software-related problems, escalating complex issues as needed. Documentation: Maintain and contribute to internal knowledge bases and support documentation to ensure consistent and accurate responses. Customer Engagement: Communicate effectively with clients to understand their needs, provide updates, and build trust. Training Support: Participate in onboarding and training sessions for new team members and clients, ensuring clarity and consistency. Process Improvement: Use data and feedback to identify inefficiencies and propose enhancements to support workflows. Billing and Renewals Assistance: Support the team in managing customer billing inquiries and renewal processes. Qualifications Associate's or Bachelor's degree in a related field, or equivalent experience. 2+ years of experience in a technical support or customer service role, preferably in a software environment. Experience with financial software, especially in school district setting, is strongly preferred. Strong problem-solving and analytical skills. Excellent written and verbal communication abilities. Familiarity with support ticketing systems and remote troubleshooting tools. Desired Qualities Empathy and approachability in customer interactions. Initiative and curiosity to learn and improve. Ability to work independently and collaboratively. Strong organizational skills and attention to detail.

About the Role Harris School Solutions is seeking a detail-oriented and customer-focused NextGen Support Analyst to join our Support Services team. This role is pivotal in delivering high-quality technical support for our NextGen software solutions, ensuring customer satisfaction, and contributing to continuous process improvement. Key Responsibilities Customer Support: Respond to support tickets with accuracy and timeliness, resolving technical issues and guiding users through solutions. Technical Troubleshooting: Assist with diagnosing and resolving software-related problems, escalating complex issues as needed. Documentation: Maintain and contribute to internal knowledge bases and support documentation to ensure consistent and accurate responses. Customer Engagement: Communicate effectively with clients to understand their needs, provide updates, and build trust. Training Support: Participate in onboarding and training sessions for new team members and clients, ensuring clarity and consistency. Process Improvement: Use data and feedback to identify inefficiencies and propose enhancements to support workflows. Billing and Renewals Assistance: Support the team in managing customer billing inquiries and renewal processes. Qualifications Associate's or Bachelor's degree in a related field, or equivalent experience. 2+ years of experience in a technical support or customer service role, preferably in a software environment. Experience with financial software, especially in school district setting, is strongly preferred. Strong problem-solving and analytical skills. Excellent written and verbal communication abilities. Familiarity with support ticketing systems and remote troubleshooting tools. Desired Qualities Empathy and approachability in customer interactions. Initiative and curiosity to learn and improve. Ability to work independently and collaboratively. Strong organizational skills and attention to detail.

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

We are a charity liaison looking for a customer service oriented customer support assistants to manage charity fundraising campaigns throughout the area. This includes driving donations on behalf of the local well known charity and creating overall awareness and exposure for the charity, as the face of the charity. The Customer Support Associate will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Associates and Managers are genuinely excited to help the community, have a philanthropic heart, and love people. The Charity Customer Support Associate is outgoing, engaging, patient, empathetic, and passionately communicative while still having an achievement orientated mindset regarding their career and client growth. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Identify and assess charities needs to achieve satisfaction Generate donations Build sustainable relationships and trust with the community and customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team targets and donation quotas Handle community/customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers on behalf of the charity Skills Proven customer support, sales or fundraising experience or experience as a client service representative Experience in a sorority or other philanthropic avenues Track record of over-achieving quota Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively

The Territory Support Representative (TSR) serves as Continental Aerospace Technologies' primary point of contact in the assigned territory. This role encompasses comprehensive territory management, customer service, sales, technical support, and training. The TSR is responsible for promoting and supporting all Continental product lines through outside sales activities, customer engagement, and effective management of distribution and service partners. Primary focus is on customer support & satisfaction, business growth, and revenue generation, by engaging with customers and effectively managing the relationships and performance of distribution and support partners. This includes being responsible for promoting, developing and conducting Continental Factory Training, warranty disposition activities, engaging with customers to provide on-site and remote technical support as required. Essential Duties and Responsibilities: · Manage relationships with customers, distributors, and service partners to drive support and sales growth. · Develop strategic customer pursuits and oversee all stages of the sales cycle. · Meet or exceed assigned Key Performance Indicators (KPls) and sales targets. · Research, develop, and capture new business opportunities for all Continental product lines, to meet monthly, quarterly, and annual forecasts. · Report on business pipeline status and support sales forecasting. · Serve as the primary contact for sales and technical support within the region. · Train, support, and monitor distributor personnel both remotely and on-site. · Create and/or customize and execute sales and training presentations. · Develop, capture, and share sales strategies and best practices. · Resolve internal and external escalations effectively. · Communicate with internal and external customer management, service providers, and business partner representatives by phone, e-mail or in person. · Provide technical trouble-shooting assistance for all Continental product lines in accordance with approved procedures and policies, both remotely from the main base, and on-site at customer's locations when necessary. · Investigate customer complaints regarding quality, tolerance, specifications, and delivered condition of products, communicating internally with designated departments for investigation, and following up until completion. · Work closely with the Quality Assurance personnel to report and follow up on suspected quality issues. · Develop and provide technical training to internal and external customers. · Represent Continental at tradeshows and special events. · Support marketing initiatives and the execution and monitoring of campaigns. · Populate and maintain Customer Relationship Management (CRM) databases, in accordance with company policies. · Partner with and/or assist other outside sales personnel when necessary. · Other duties as assigned. Travel · Approximately 50% travel required. · Must be willing and able to travel regularly throughout the assigned territory and other regions (including the U.S.), sometimes on short notice or for extended periods. Education/Experience: · Bachelor's degree from a four-year university, or 10 years of relevant experience/training, or an equivalent combination. · Proven experience in aviation sales and/or support, preferably in General Aviation (GA). · Valid and current FAA A&P License or local equivalent as a plus. · FAA IA and/or local equivalent, private pilot License or higher, CFI, CFII ratings are a plus. Skills Required · Strong customer focus with professional representation of the company. · Ability to remain objective and resolve issues under pressure. · Strategic thinking and problem-solving in non-standardized situations. · Cross-cultural awareness and sensitivity. Communication · Full professional proficiency in English (verbal and written); additional regional languages preferred. · Ability to communicate effectively with executives, colleagues, customers, and the public. · Skilled in real-time messaging and remote communication tools. · Capable of interpreting technical publications, procedures, and regulations. · Strong written communication skills for reports, correspondence, and documentation. Mathematical · Ability to calculate measurements, tolerances, and technical specifications · Proficiency in business-related calculations such as discounts, margins, and percentages. Technology Proficiency · Advanced user-level skills in Windows, iOS, MS Outlook, PowerPoint, Word, Excel, and web browsers. · Experience with ERP/CRM systems preferred. PHYSICAL REQUIREMENTS: · Ability to sit or stand for extended periods, including long-distance travel · Ability to effectively adapt to time-zone changes. · Ability to work and transverse safety sensitive manufacturing, assembly and/or aviation services work areas. · Ability to lift 10 pounds repeatedly and lift up to 60 pounds. · Ability to bend, reach, and kneel repeatedly. Location: China or Southeast Asia

Requirements Skills, knowledge and abilities: (these are required to enable job holder to perform the essential functions of the job). Ability to manage multi-line phone system. Ability to use general office equipment including computer keyboard by touch, voice mail system, copy machine, and printers A working knowledge of Microsoft Office software Ability to learn and maintain a working knowledge of Pension Pal software Effective communications skills with ability to handle difficult people or situations Ability to learn and understand company processes, procedures and standards Ability to handle multiple tasks effectively Ability to proficiently read, write and communicate clearly in English Ability to interact cordially and productively with all company employees Experience and Education Requirements: General business, accounting or finance degree preferred. Two years related work experience and accounting classes may be substituted for degree. Prior experience with Relius or similar software is a plus. Founded in 2004, Employee Fiduciary administers more than 3,400 401(k) plans nationwide. We have offices located in Mobile, AL and Saint Petersburg, FL. We charge flat, fully-transparent fees for all our services that are among the lowest in the industry. Employee Fiduciary understands the importance of attracting and retaining the best people. Our culture values and rewards hard work, innovative thinking and a customer-focused orientation. Our services are delivered with "best practices" in mind wherever possible to best ensure customer satisfaction. We offer competitive benefits, including medical, vacation pay and safe harbor 401(k) plan coverage. Compensation for this position will be based on experience and knowledge of required tasks.

Mobile Flea Market is seeking PART-TIME customer friendly & dedicated team players as our Concessions Team ! Our Concessions Team works behind the scenes and on the front lines making each guest's experience the best it can be. As part of the Concessions team at Mobile Flea Market, you can put your smile & customer service abilities to the test! Must be able to work weekends (Saturday & Sunday) This is a Part-Time position (Saturday - Sunday. We are motivated to hire immediately - Apply Now! Why you'll Love this Job: Dailypay available! You can instantly cash out your earnings immediately after your shift. Learn more about DailyPay when you apply with us. Discounted employee meals Employee Referral Program Team Environment Duties: Uses fryers, grills, stove tops and other kitchen appliances to prepare food. Fills orders supplied by cashiers. Prepares food (e.g., fills nacho trays with chips, toasts bread, places hot dogs in buns, fills burritos, fills salad containers, fills cups with ice for beverages, cuts vegetables, fills condiments, and all other food). Cooks all food to the correct temperature and expectations. Follows all local and state health regulations. Completes opening and closing duties. Cleans all machines, equipment and tools, as necessary Uses equipment correctly. Cleans, stocks and maintains guest and employee areas. Performs other duties as assigned. Requirements: Must abide by all company and department policies and procedures Dependable Must be able to work in a fast pace and independently Basic Math Skills Communication Skills Positive attitude EXCEPTIONAL Customer service skills Experience preferred. Cashier experience preferred. Food handler's card preferred. Hit the Apply Button Now!

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. - U.S. Retail & Outlet Only Reports to: Store Manager Seasonal Temporary Associate Job Description - Sale & Sales Support The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams! Among other things, individuals in this role will: • Engage customers using the Coach Experience Service expectation and selling behaviors • Interact genuinely and naturally with the customer • Maintain accuracy when operating POS and adhere to Coach cash handling policy • Ensure accurate email/name and data capture where permitted by law • Ensure proper phone etiquette is upheld when answering store calls • Drive conversion through client engagement and omni selling techniques • Support back of house tasks as needed. • Represent Coach brand appropriately • Basic computer skills* • Ability to execute at a fast pace • Attention to detail and accuracy • Able to climb, bend and kneel • Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays • Must be available to work October 15 through January 1 Our Competencies for All Employees * Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. * Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. * Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. * Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. * Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. * Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. * Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers * Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. * Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. * Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at ************** Req ID: 123791

Benefits: Health, and Dental Insurance, Simple IRA Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm Fun Team Atmosphere Locally Woman Owned Support salespeople and the production team Coordinate installation and site visits Keep records of customer interactions with Hubspot Follow communication procedures, guidelines, and policies Proofread and quality check all production-ready artwork and orders. Provide additional support to the sales team, production, and administration as needed Bonuses Skills: Proven customer support experience CRM Software Strong phone contact handling skills and active listening Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree or equivalent preferred Strong computer skills including MS Office, Word, Excel, and G-Suite We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Operational Excellence * Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. * Ensures new products are properly merchandised and represented in a timely manner. * Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests. * Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc. * Participates in pricing changes and markdowns. * Alerts store management to cash supply needs. * Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed. * Assists with boutique cleanliness and organization Customer Experience * Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience Teamwork and Growth * Promotes an inclusive, collaborative approach to problem solving * Seeks personal developmental opportunities and readily solicits feedback Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: * High school diploma or equivalent * Previous stock or cashier experience preferred * Must be 18 years of age or older * Excellent communication skills * Excellent customer service skills * Strong organizational skills and ability to multi-task in a fast-paced environment * Able to learn or adapt to technology provided by the company * Must be able to work the majority of the shift standing * Ability to work quickly and within strict timelines * Ability to demonstrate teamwork * Exposure to visual merchandising and product placement techniques desired * Communicate with customers, Associates, and Management; wear / communicate with headset * Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS: * Constant Walking/Standing- 67-100% of 8-hour shift * Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift * Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5802 Tanger Outlet Foley Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The Peer Support Specialist provides peer support services to assigned clients. Use personal recovery experience as a tool. Provide family and community education. Serve as a role model and mentor. Provide support and encouragement to peers. Navigate/link individuals to community resources such as housing, social services, education and employment assistance, health services, etc. Lead recovery education and activities. Develop a Wellness Recovery Action Plan (WRAP) that focuses on strategies for reaching personal goals, crisis planning, and relapse prevention. Facilitate peer support groups. Provide opportunities for socialization in the community. Provide outreach to people who have frequent inpatient hospitalizations. Provide outreach to people who have failed to engage with the behavioral health system. Assist individuals to develop and implement a person-centered individual service plan. Support individuals through the intake process. Educate individuals on changes in health care reform. Help individuals understand their benefits. Help individuals who seek SSI/SSDI benefits by taking them through the SOAR process. Support people through discharge. Follow up after discharge (in-person, when needed). Empower others by helping them identify their strengths, support, resources and skills. Work as a wraparound facilitator (MS Only). Provide case management and coordination of services to assist other workers/staff on the case. Qualifications Must be at least 18 years old. Must have lived experience with mental health conditions and/or substance use disorders, be in recovery, open-minded, and willing to share personal recovery stories publicly to help others. Must be a High School Graduate or have GED. Must have a valid driver's license in state of employment with a safe driving record. Successful completion of state-specific Peer Specialist Training and Certification is required to ensure proficiency in peer support roles. Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

Our client, an industry leader in automotive support services, is seeking a Support Specialist to join their team. As a Support Specialist, you will be part of the Parts and Technical Support department supporting customer service and technical troubleshooting. The ideal candidate will have excellent communication skills, problem-solving abilities, and a proactive attitude which will align successfully in the organization. **Job Title:** Support Specialist (Call Center) **Location:** Theodore, AL **Pay Range:** $20 **Shift:** 7:00am - 3:30pm CST, Monday through Friday **Requirements:** + **Assist customers with troubleshooting issues related to car lifts, tire changers, and wheel balancers** + Diagnose product problems based on customer inquiries and provide effective solutions + Enter and track customer service tickets using Freshdesk or similar systems + Coordinate with internal teams to expedite parts orders and resolve shipping or fulfillment issues + Support training of team members on product diagnostics and company knowledge resources **What's Needed?** + **At least 2 years of experience in customer service, order processing, or related fields** + Proficiency in MS Office, especially Word and Excel + Strong data entry skills with the ability to type 45-60 WPM accurately + Excellent written and verbal communication skills in English + Experience with ERP systems and customer service ticketing platforms **What's in it for me?** + Opportunity to work in a dynamic, supportive environment + Engage in meaningful work supporting automotive industry professionals + Develop technical troubleshooting skills and customer service expertise + Work with a collaborative team committed to excellence + Potential for career growth within the organization **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service. Essential Duties and Responsibilities (Min 5%) As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. * Take the initiative to support selling initiatives (TEAM): * Thank the Customer * Engage with the customer and/or pet * Advise products or services * Make it Memorable * Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice: * Operate cash register/computer following cash handling procedures as established by Tractor Supply/Petsense Company * Recovery of merchandise * Participate in mandatory freight process * Complete Plan-o-gram procedures (merchandising, sets, and resets) * Assemble merchandise * Perform janitorial duties * Execute price changes/markdowns * Assist customers with loading purchases * Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required * Complete all documentation associated with any of the above job duties * Team Members also may be required to perform other duties as assigned. Required Qualifications Experience: No experience required. Retail experience and/or pet/live animal knowledge is strongly preferred. Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately. Preferred knowledge, skills or abilities * Pet/Live Animal, pet food, pet product knowledge is strongly preferred. * Strong communication and problem-solving skills. * Basic computer skills. * Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines Physical Requirements * This position is non-sedentary. * It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. * It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service. * Ability to occasionally lift or reach merchandise overhead. * Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders. * Ability to move throughout the store for an entire shift. * Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area. * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * Ability to process information / merchandise through the point-of-sale system. * Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. * Ability to successfully complete all required training and certification. * Lifting 50+ pounds Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 Countries. We continue to grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world-class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. **Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay!** That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. You can be a versatile person, the smiling face that greets and serves the customers, or a cook who makes things happen behind the scenes. Sound good? And if that doesn't do it for you, we have **Same Day Pay** , healthcare benefits, and flexible schedules! Additional Information: Keep in mind, this is just basic information. You will find out more after you apply! So, if you want a flexible job with an innovative company - and great tips - then Pizza Hut is the place for you! Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Responsive recruiter It's time to *Sass it Up!* Wash and clean tableware, pots, pans, and cooking equipment. Maintain a clean and organized work area. Assist in the Kitchen by preparing a variety of food products including meats, seafood, poultry, vegetables, sauces, stocks, bread, and other food products using a variety of equipment and utensils according to the Daily Prep List and Daily Pull Thaw List. Stock, Store Front Items, Break Down Boxes, handle all truck and product handling. Activities & Responsibilities Primary Promote, work, and act in a manner consistent with the mission Sassy Bass: Wash dishes, glassware, flatware, pots, or pans, using a dishwasher or by hand. Keep the dishwasher clean and immediately report any functional or mechanical problems to the Kitchen Manager. Monitor dishwasher water temperature to ensure a sanitary wash cycle. Maintain kitchen work areas, equipment, or utensils in clean and orderly condition. Place clean dishes, utensils, or cooking equipment in storage areas. Maintain adequate levels of clean tableware for the dining room and kitchen. Maintain adequate levels of dish detergents and cleaning supplies. Sort and remove the trash, placing it in designated pickup areas. Sweep or scrub floors. Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars. Clean food preparation and production areas as required. Receive and store supplies. Clean garbage cans with water or steam. Transfer supplies or equipment between storage and work areas, by hand or using hand trucks. Handle tableware carefully to prevent breakage and loss. Attend all scheduled employee meetings and offers suggestions for improvement. Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant. Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. Supplemental Prepare and package individual place settings. Load or unload trucks that deliver or pick up food or supplies. Set up banquet tables. Tools & Technology Carbonated beverage dispenser Commercial use: dishwashers glasswashers pot-washing machines power washers Drying and draining racks Domestic kitchen funnels Domestic trash compactors Hand trucks or accessories Handheld thermometer Lifts Remote reading thermometers Sinks Soap dispensing brush Wet mops Schedule: Monday: 4:30am - 11am (Break) 5pm - 10pm Tuesday: 4:30am - 11am (Break) 5pm - 10pm Wednesday: OFF Thursday: 8:30am - 3pm (Break) 5pm - 10pm Friday: 4:30am - 11am (Break) 5pm - 10pm Saturday: 8:30am - 3pm (Break) 5pm - 10pm Sunday: 8:30am - 3pm (Break) 5pm - 10pm Being part of the Sassy Bass team means working with a crew that's committed to celebrating the adventure of the food, the fun, and the Sassy experience. It means working as a team, making friends, building skills, and getting paid - all while crafting a rewarding career on Alabama's beautiful Gulf Coast. It means working in a friendly and fast-paced environment where a sense of humor isn't only encouraged, it's expected. It's a great feeling to serve up the Sassy experience with a friendly smile, good music, great food and a supportive team committed to one another. A career with Sassy Bass means knowing that no two days will ever be the same - but every day will be amazin'! Sassy Bass Amazin' Grill Sassy Bass Island Grill Sassy Bass Cookout Tiki Bar

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Job Description We are a charity liaison looking for a customer service oriented customer support assistants to manage charity fundraising campaigns throughout the area. This includes driving donations on behalf of the local well known charity and creating overall awareness and exposure for the charity, as the face of the charity. The Customer Support Associate will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Associates and Managers are genuinely excited to help the community, have a philanthropic heart, and love people. The Charity Customer Support Associate is outgoing, engaging, patient, empathetic, and passionately communicative while still having an achievement orientated mindset regarding their career and client growth. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Identify and assess charities needs to achieve satisfaction Generate donations Build sustainable relationships and trust with the community and customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team targets and donation quotas Handle community/customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers on behalf of the charity Skills Proven customer support, sales or fundraising experience or experience as a client service representative Experience in a sorority or other philanthropic avenues Track record of over-achieving quota Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively

The Territory Support Representative (TSR) serves as Continental Aerospace Technologies' primary point of contact in the assigned territory. This role encompasses comprehensive territory management, customer service, sales, technical support, and training. The TSR is responsible for promoting and supporting all Continental product lines through outside sales activities, customer engagement, and effective management of distribution and service partners. Primary focus is on customer support & satisfaction, business growth, and revenue generation, by engaging with customers and effectively managing the relationships and performance of distribution and support partners. This includes being responsible for promoting, developing and conducting Continental Factory Training, warranty disposition activities, engaging with customers to provide on-site and remote technical support as required. Essential Duties and Responsibilities: · Manage relationships with customers, distributors, and service partners to drive support and sales growth. · Develop strategic customer pursuits and oversee all stages of the sales cycle. · Meet or exceed assigned Key Performance Indicators (KPls) and sales targets. · Research, develop, and capture new business opportunities for all Continental product lines, to meet monthly, quarterly, and annual forecasts. · Report on business pipeline status and support sales forecasting. · Serve as the primary contact for sales and technical support within the region. · Train, support, and monitor distributor personnel both remotely and on-site. · Create and/or customize and execute sales and training presentations. · Develop, capture, and share sales strategies and best practices. · Resolve internal and external escalations effectively. · Communicate with internal and external customer management, service providers, and business partner representatives by phone, e-mail or in person. · Provide technical trouble-shooting assistance for all Continental product lines in accordance with approved procedures and policies, both remotely from the main base, and on-site at customer's locations when necessary. · Investigate customer complaints regarding quality, tolerance, specifications, and delivered condition of products, communicating internally with designated departments for investigation, and following up until completion. · Work closely with the Quality Assurance personnel to report and follow up on suspected quality issues. · Develop and provide technical training to internal and external customers. · Represent Continental at tradeshows and special events. · Support marketing initiatives and the execution and monitoring of campaigns. · Populate and maintain Customer Relationship Management (CRM) databases, in accordance with company policies. · Partner with and/or assist other outside sales personnel when necessary. · Other duties as assigned. Travel · Approximately 50% travel required. · Must be willing and able to travel regularly throughout the assigned territory and other regions (including the U.S.), sometimes on short notice or for extended periods. Education/Experience: · Bachelor's degree from a four-year university, or 10 years of relevant experience/training, or an equivalent combination. · Proven experience in aviation sales and/or support, preferably in General Aviation (GA). · Valid and current FAA A&P License or local equivalent as a plus. · FAA IA and/or local equivalent, private pilot License or higher, CFI, CFII ratings are a plus. Skills Required · Strong customer focus with professional representation of the company. · Ability to remain objective and resolve issues under pressure. · Strategic thinking and problem-solving in non-standardized situations. · Cross-cultural awareness and sensitivity. Communication · Full professional proficiency in English (verbal and written); additional regional languages preferred. · Ability to communicate effectively with executives, colleagues, customers, and the public. · Skilled in real-time messaging and remote communication tools. · Capable of interpreting technical publications, procedures, and regulations. · Strong written communication skills for reports, correspondence, and documentation. Mathematical · Ability to calculate measurements, tolerances, and technical specifications · Proficiency in business-related calculations such as discounts, margins, and percentages. Technology Proficiency · Advanced user-level skills in Windows, iOS, MS Outlook, PowerPoint, Word, Excel, and web browsers. · Experience with ERP/CRM systems preferred. PHYSICAL REQUIREMENTS: · Ability to sit or stand for extended periods, including long-distance travel · Ability to effectively adapt to time-zone changes. · Ability to work and transverse safety sensitive manufacturing, assembly and/or aviation services work areas. · Ability to lift 10 pounds repeatedly and lift up to 60 pounds. · Ability to bend, reach, and kneel repeatedly. Location: Remote in the US or on-site in Mobile, AL