Job Title: System Support Analyst
Duration: 12+ Months Contract
Pay Range: $35- $43/hr on W2 (Max)
As a System Support Analyst within the Magnol.Ai team, you will be responsible for ensuring the reliable, compliant, and effective operation of digital health software and data systems. This role blends service management discipline with hands-on technical support and requires a proactive individual who can troubleshoot cloud-based systems, own service issues end-to-end, and coordinate across multiple internal and external teams.
You will support operational readiness across development, test, QA, and production environments while maintaining compliance with regulatory and quality standards. This role requires strong technical aptitude, attention to detail, and effective collaboration with software engineers, cloud providers, security teams, and enterprise service organizations.
Key Responsibilities
• Provide Tier 1 technical support for Magnol.Ai applications and supporting cloud infrastructure, including initial triage, investigation, and resolution
• Own service issues end-to-end, coordinating with Tier 3 AWS Support, cloud vendors, and internal Client technology teams to ensure timely resolution
• Collaborate with the Magnol.Ai software development team and other Client organizations via ServiceNow to provision, configure, and support cloud resources across AWS and Azure environments (development, test, QA, production), including:
- AWS RDS databases, S3 buckets, and Route 53 hosted zones
- Entra ID service accounts and access configurations
- Azure AI Foundry resources
- Application email accounts and integrations
• Monitor and complete CAPA (Corrective and Preventive Action) items, including access management, periodic access reviews, and coordination of account secret rotations
• Create, maintain, and update validation documentation to ensure alignment with regulatory, quality, and audit requirements
• Initiate and manage service requests, incident records, problem records, and change requests using ServiceNow, ensuring accurate documentation and stakeholder communication
• Support deployment and post-deployment activities, including environment readiness checks, validation support, and operational verification
• Generate, analyze, and report on usage, incident, and change metrics to support service performance monitoring and continuous improvement
• Use Jira to track operational and project-related tasks and ensure work items are accurately captured and progressed
• Develop and maintain runbooks, SOPs, and operational documentation to improve service reliability and reduce recurring issues
• Collaborate with internal teams to support security, compliance, and continuous improvement initiatives across the Magnol.Ai platform
Qualifications
• Experience in service management or operational support within regulated or enterprise environments
• Hands-on experience providing Tier 1 technical support for cloud-based applications or platforms
• Working knowledge of cloud technologies, with emphasis on AWS (RDS, S3, IAM, Route 53, CloudWatch); Azure experience is a strong plus
• Understanding of cloud networking, identity and access management, and application deployment workflows
• Familiarity with CAPA processes, access control, secret management, and change management practices
• Experience using ServiceNow for incident, request, and change management
• Proficiency with Jira or similar issue and task tracking tools
• Strong ownership mindset with the ability to coordinate across multiple teams and vendors
• Excellent written and verbal communication skills
• Detail-oriented, proactive, and capable of balancing technical execution with documentation and compliance needs
Nice to Have
• AWS certification (Cloud Practitioner, Solutions Architect, or equivalent)
• Working knowledge of Python or other scripting languages for troubleshooting or automation
• Experience supporting AI/ML-enabled or cloud-based AI applications
• Familiarity with Infrastructure as Code tools (CloudFormation, Terraform)
• Experience with cloud monitoring, logging, and observability tools
• Prior experience supporting digital health, regulated software, or GxP systems
$35-43 hourly 3d ago
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Delivery Support Associate
NSC 4.8
Support associate job in Indianapolis, IN
Preferred: Bi-lingual Spanish speaking
The Delivery SupportAssociate plays a key part in the daily and weekly administrative functions for the One NSC process. Each Delivery SupportAssociate will work with their assigned operational leaders, recruiters, sales representatives, and field associates. In this role the Delivery SupportAssociate will ensure the smooth operation of the branch and daily recruiting and business operations. They are the liaison between the field (sales & recruiting) and the back office (finance & risk).
Key Accountabilities
Answer and direct inbound calls to the appropriate departments or personnel, ensuring timely and accurate handling of all inquiries.
Timely, accurately, and compliantly send, review, approve and process new hire onboarding paperwork, including offer letters, Direct Deposit information, and completing the I-9 and e-verify. The Delivery SupportAssociate must demonstrate a high degree of service orientation, focused on actively working to onboard new employees in a manner that positively represents the company and makes the new employee feel important and welcome.
Process necessary background checks and drug tests required for jobs.
Collect save, and process weekly timecard entry and approval process, including expenses, per diem, and sick time as needed for payout every Friday.
Work in close communication with operational leaders, Recruiters, HR, Payroll, and Billing departments in addition to field associates.
Provide timecard and billing adjustment as needed to ensure proper payout and invoicing.
First point of contact for trouble shooting any onboarding and payroll issues.
Work with each recruiting team on ensuring job boards are up to date.
Assist recruiters with tracking candidates in VMS exchanges as well as tracking employee certifications to ensure they are active.
Assist with ordering, scheduling, and administering required employee remote and onsite training during the onboarding process.
Contribute to front of the office duties as needed per office.
Other duties as assigned.
Minimum Experience Requirements
High School Diploma: Possess a high school diploma or equivalent qualification; additional education may satisfy work experience qualifications.
Prefer experience with human resources processes, employee onboarding, and/or payroll process experience.
Previous experience with delivering exceptional customer service.
Ability to work independently
Exceptional verbal and written communication skills, enabling effective communication with clients, candidates, and internal team members. Ability to clearly articulate job, employment, and payroll information.
Judgment and decision-making ability.
Strong customer service/client relations skills.
Organizational and multi-tasking skills.
Communication skills (oral and written).
Ability to handle stress successfully.
Proficiency in using Bullhorn (Preferred), Microsoft applications, and other computer-based applications.
Analytical Skills: Ability to evaluate complex situations, proactively identify issues that may adversely impact the company's delivery and payroll processes and implement timely and effective solutions to problems.
Able to initiate and embrace change.
Time management skills (ability to multi-task).
Interpersonal skills.
Job Description
Under the direction and periodic review of the Ornamental Sales Manager, the Technical Sales Specialist is primarily responsible for driving sales of SePRO's ornamental products in the territory, providing technical support & stewardship, and assisting with market and field development activities. An ideal candidate would be located near southern Michigan or northern Indiana.
This is an excellent opportunity for a person with strong technical, sales, and business development skills. The territory has a base of existing business with significant growth potential within the portfolio.
$66k-99k yearly est. 28d ago
MLR Submission Support Associate
Precision AQ
Support associate job in Indianapolis, IN
MLR Submission SupportAssociate I
Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you're a born problem-solver and enjoy when no day is the same - keep reading.
***This role requires you to be located in Indianapolis, Indiana because this is a hybrid role.**
***Unfortunately, we are not able to provide sponsorship now or anytime in the future.***
Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you're a born problem-solver and enjoy when no day is the same - keep reading.
The MLR (Medical Legal Review) Submission SupportAssociate I is responsible for the successful creation and oversight of submission materials through MLR processes. The MLR Associate I is a member of the Delivery Enablement team and plays an important role in the delivery of our AccessGenius solution. AccessGenius is our best-in-class market access pull-through solutions for our biopharmaceutical clients. In this role, you will leverage your expertise in a variety of areas including submission support, UX design, project management, organization, communication, critical thinking, and biopharmaceutical commercialization. You will work closely with other teams to create and modify materials for review and approval.
Essential functions of the job include but are not limited to:
Spearhead content creation for Medical, Legal, Regulatory (MRL) submissions, client presentations, training materials and testing processes.
Demonstrate knowledge of all MLR platforms utilized by clients.
Assist with uploads, tagging/ linking and trafficking submissions on an ongoing basis.
Monitor annotations to ensure that best-practices and submission requirements are followed across teams.
Manage process of editing submission documents and training materials with attention to detail.
Coordinate with Engagement teams and across MLR team members to manage work across the submission process including managing delivery timing and product quality.
Provide audit support and MLR training to Delivery Enablement team members.
Leverage Adobe Creative Suite - (InDesign, Photoshop, XD, Illustrator), Figma, Sketch to create designs for submission process.
Execute manual test cases and document results.
Report status, concerns, and risks for client deliverables including applications, reports, and data files.
Maintain quality of work, looking for ways to drive improvements while working quickly and efficiently, while delivering a great end product.
Develop understanding of manage market and payer data to improve client engagement and project management capabilities.
Travel Expectations up to 15%
Qualifications:
Minimum Required:
Bachelor's degree
Entry level-2 years working in project management, tool development, and data management
Other Required:
Strong collaboration skills, with ability to communicate ideas and concepts
High ability with Microsoft Office products including Excel and Work
Excellent organizational and problem-solving skills
Excellent oral and written communication skills
Exceptional attention to detail
Preferred Skills:
Working knowledge of pharmaceutical marketplace, brands, and data inputs
Illustrator, Adobe Acrobat Pro, Adobe Photoshop, Adobe InDesign
Advance knowledge of MS Word, MS PowerPoint and MS Excel
Excellent time management skills
Precision is required by law in some states or cities to include a reasonable estimate of the compensation range for this role. This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to: skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Precision, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. This role is also eligible for a discretionary annual bonus, health insurance, retirement savings benefits, life insurance and disability benefits, parental leave, and paid time off for sick leave and vacation, among other benefits.
Reasonable estimate of the current range
$50,000 - $58,000 USD
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at **************************************.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
$50k-58k yearly Auto-Apply 41d ago
Regional Support Associate
Apex Water + Process
Support associate job in Westfield, IN
This is a great opportunity for an individual looking to start in an entry-level role and have opportunities for future advancement as we continue to grow
!
WHY APEX WATER AND PROCESS?
Apex Water and Process is a trusted leader in water and process management, delivering integrated solutions of chemistry, equipment, automation and services to help industries reduce costs, maximize efficiency, stay compliant, and optimize sustainability. We simplify water and process challenges for customers with expert support, seamless solutions, and fast problem-solving, so they can focus on running safe, efficient, and sustainable operations. We're a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you'll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you'll start accruing paid time off from day one! Don't miss out - apply today and start your journey with Team Apex!
JOB SUMMARY
The Regional SupportAssociate will be responsible for overseeing customer orders, creating quotes for chemical and service activities, building relationships with staff, and conducting inventory inspections. This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment.
ESSENTIAL JOB RESPONSIBILITIES:
Receive and process customer orders promptly and accurately. Ensure timely delivery of orders and address any customer inquiries or concerns regarding orders
Input accurate and up-to-date information into the ERP system, including sales orders, purchase orders, inventory levels and financial transactions. Validate data for completeness, accuracy, and compliance with company policies and procedures before entering it into the system
Enter and track data in work management and tracking software (Jira)
Develop knowledge of products, services and policies
Collaborate with internal teams, including sales, operations, procurement and logistics, to ensure seamless order fulfillment and customer satisfaction. Provide support and assistance to colleagues as needed to meet customer needs and business objectives
Conduct regular inventory inspections to ensure accuracy and identify any discrepancies. Coordinate with warehouse and logistics teams to reconcile inventory records and maintain optimal stock levels
Adhere to and support all safety policies and guidelines
Perform other duties as assigned
REQUIRED QUALIFICATIONS:
High school diploma or equivalent
Strong proficiency in Microsoft Office Suite and experience with ERP systems
Excellent communication skills, both verbal and written, with the ability to interact effectively with customers, vendors, and internal teams and exhibit strong customer service skills
Exceptional organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fast-paced environment
Proven ability to build and maintain positive relationships with colleagues
Ability to work independently with minimal supervision and also as part of a team
Adhere to all safety policies and guidelines
Perform other duties as assigned
PREFERRED QUALIFICATIONS:
One (1) year of experience in an administrative or customer-service role, preferably in the chemical or manufacturing industry
Associate's degree or higher in Business Administration, Supply Chain Management, or a related field
Experience with Acumatica ERP system
Knowledge of inventory management principles and experience conducting inventory inspections
Apex Water and Process Inc. (
****************
) is a comprehensive provider of water and process solutions, as well as fabrication for industrial and agricultural markets with enterprise-level partnerships and customer service. As a vertically integrated parent company to six outstanding regional brands, Apex is uniquely positioned to meet all our clients' fabrication, chemical, equipment, engineering and service needs efficiently and effectively. We are a fast-growing, dynamic company with a strong, supportive culture that offers many opportunities for career development and advancement. We are always looking for passionate, dedicated individuals to join our team to help us continue to strive for excellence as we provide valuable, innovative and sustainable solutions for our customers!
An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
$28k-52k yearly est. 30d ago
Gallery Housekeeping Support Associate
Explore RH
Support associate job in Indianapolis, IN
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.
RH is seeking a Housekeeping SupportAssociate to join our team in providing world-class service to guests while taking great care of our equipment and facilities.
YOUR RESPONSIBILITIES
Live Our Vision, Values and Beliefs every day
Build and maintain partnerships within the Gallery team
Assist in the maintenance of the Gallery at all levels:
Vacuuming floors, tidying up rooms, gathering trash and restocking pantries
Polishing furniture, deep cleaning rugs, floors, windows and walls
Light exterior maintenance and landscaping
Deep cleaning and refreshing of restrooms
OUR REQUIREMENTS
Strong interpersonal skills
Mental flexibility
Strong organizational and time management skills
Ability to recognize and respond to multiple priorities
Commitment to Quality, detail focused on all levels
Delivery of first-class service to our employees and our clients
PHYSICAL REQUIREMENTS
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
Ability to maneuver effectively around gallery floor, stock room and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
$28k-51k yearly est. Auto-Apply 60d+ ago
Software Support Analyst
Toyota Industries Commercial Finance 4.3
Support associate job in Indianapolis, IN
The Support Analyst I is a role within our Software Support division. The ideal candidate for this position will have strong technical skills and a passion for troubleshooting. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to resolve issues and minimize the impact to production. The software support team troubleshoots both software and hardware issues. As an Application Support Analyst I you will find yourself troubleshooting in-house applications, 3rd party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix. Are you afraid of falling into the rut of doing the same thing day in day out? No problem is the same and no day is the same. You will be able to take pride in your work and be personally responsible for keep our customers multi-million dollar operations running smoothly.]
Job Functions:
With guidance perform QA functions for any issue resolution from support calls.
With guidance track and thoroughly document all customer issues in our ticketing system.
As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately.
Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts and project managers.
Facilitate positive proactive working relationships with customers and internal resources.
Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software)
Participation in an on call and/or escalation rotation.
Handles escalations or consultations from application support specialist.
Develop Reports using Crystal Management and SQL Server Reporting Services (SSRS).
Create datasets to analyze and recreate issues reported by customers.
Ability to look through database log files to troubleshoot software issues.
Implement and improve remote monitoring tools for our customer's systems.
Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals).
Ability to work with specialist and provide feedback and/or guidance to resolve an issue.
Ensure escalated issues are recorded in knowledgebase.
Travel Requirements:
15% overnight travel (Travel expenses paid by Bastian Solutions)
Preferred Skills and Required Qualifications :
Bachelor's degree required, degree in Computer Science or Information Systems preferred.
Strong computer skills including: Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle). Classroom experience with Databases OK
Minimum one year of experience troubleshooting Exacta as a Specialist II.
Excellent customer service skills. Remain positive and calm under pressure.
Excellent troubleshooting abilities and analytical skills.
Ability to write and understand SQL Queries.
Superior oral and written communication skills.
Must be eligible to work in the USA long term without sponsorship.
To learn more about us, click the following link
- *******************************************
About Bastian Solutions:
Bastian Solutions, a Toyota Automated Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.
In addition to exciting work at a growing company, we offer the following benefits:
Health, Dental, and Vision Insurance
401(k) Retirement Plan with a company match
Vacation/Holiday Pay
Tuition Reimbursement
Volunteer Work
Professional Associations, Conferences and Subscriptions
Company Meetings & Events
Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.
$41k-62k yearly est. 3d ago
Software Support Analyst
Bastian Material Handling
Support associate job in Indianapolis, IN
The Support Analyst I is a role within our Software Support division. The ideal candidate for this position will have strong technical skills and a passion for troubleshooting. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to resolve issues and minimize the impact to production. The software support team troubleshoots both software and hardware issues. As an Application Support Analyst I you will find yourself troubleshooting in-house applications, 3rd party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix. Are you afraid of falling into the rut of doing the same thing day in day out? No problem is the same and no day is the same. You will be able to take pride in your work and be personally responsible for keep our customers multi-million dollar operations running smoothly.]
Shifts:
* 5 Days/8 hours (Sunday to Thursday OR Tuesday to Saturday)
* 12pmEST - 9pmEST
Job Functions:
* With guidance perform QA functions for any issue resolution from support calls.
* With guidance track and thoroughly document all customer issues in our ticketing system.
* As issues are reported from customers diagnose if the issue is a change or a bug then communicate issues to the analyst, development staff, or sales consultant appropriately.
* Understanding of the software development lifecycle (SDLC) as you will be interacting with various developers, analysts and project managers.
* Facilitate positive proactive working relationships with customers and internal resources.
* Performs visits to customer sites to perform any preventative maintenance that can increase the stability and control of the Exacta software (Proprietary Software)
* Participation in an on call and/or escalation rotation.
* Handles escalations or consultations from application support specialist.
* Develop Reports using Crystal Management and SQL Server Reporting Services (SSRS).
* Create datasets to analyze and recreate issues reported by customers.
* Ability to look through database log files to troubleshoot software issues.
* Implement and improve remote monitoring tools for our customer's systems.
* Demonstrate superior customer service (as measured by our customers: surveys and satisfaction from support renewals).
* Ability to work with specialist and provide feedback and/or guidance to resolve an issue.
* Ensure escalated issues are recorded in knowledgebase.
Travel Requirements:
* 15% overnight travel (Travel expenses paid by Bastian Solutions)
Preferred Skills and Required Qualifications :
* Bachelor's degree required, degree in Computer Science or Information Systems preferred.
* Strong computer skills including: Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle). Classroom experience with Databases OK
* Minimum one year of experience troubleshooting Exacta as a Specialist II.
* Excellent customer service skills. Remain positive and calm under pressure.
* Excellent troubleshooting abilities and analytical skills.
* Ability to write and understand SQL Queries.
* Superior oral and written communication skills.
* Must be eligible to work in the USA long term without sponsorship.
To learn more about us, click the following link - *******************************************
About Bastian Solutions:
Bastian Solutions, a Toyota Automated Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.
In addition to exciting work at a growing company, we offer the following benefits:
* Health, Dental, and Vision Insurance
* 401(k) Retirement Plan with a company match
* Vacation/Holiday Pay
* Tuition Reimbursement
* Volunteer Work
* Professional Associations, Conferences and Subscriptions
* Company Meetings & Events
Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.
$43k-61k yearly est. 60d+ ago
Support Associate - Weather Response Shelter
Aspire Indiana Health, Inc. 4.4
Support associate job in Indianapolis, IN
WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL. Aspire Indiana Health is a nonprofit provider of comprehensive "whole health" services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life.
Position Summary
This position will be responsible for providing excellent customer service to Social Impact clients/residents at the shelter, and other programming partners by providing a variety of administrative duties to support the Weather Response Shelter. This position will work collaboratively with the Manager of the Weather Response Shelter, case managers, volunteers and other shelter staff to help ensure that the program operates efficiently. This grant-funded position requires flexibility, as it extends beyond the standard 8:00 am - 5:00 pm, Monday - Friday, 40-hour work week.
Key duties include, but are not limited to:
* Maintaining accurate and confidential client records and data
* Responding promptly to client and staff requests via telephone and/or email
* Managing inventory of shelter supplies and donations
* Assisting with meal preparation and distribution following food safety protocols
* Conducting intake interviews, orient new residents to the facility and assign living space
Education and Experience
* High School Diploma or equivalent required
* One (1) year of customer service experience required
* Strong customer service and interpersonal communication skills and the ability to communicate effectively required
Other Requirements
* Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health
* Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
* Must be willing to work hours outside the normal 8:00 am - 5:00 pm, Monday - Friday, 40 hour work week
* Must be able to respond appropriately and effectively in crisis situations by using good judgement and following Aspire protocols
* Must be detail oriented, have excellent organizational skills and be flexible
* Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines
* Must possess/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization
* Must have reliable transportation to attend trainings and/or meetings
Benefits
Aspire prioritizes a work culture that takes care of employees not only at work but in their personal lives as well. The following are offered to *eligible employees:
* Group Medical (PPO and HSA Plans)
* Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics
* Health Savings Account
* Group Dental and Vision Plans
* Prescription coverage, including low copays on all covered medications through select pharmacy locations
* Employee Wellness Program
* Group Life, AD&D Insurance
* Long Term Disability
* Short Term Disability
* Paid-Time Off (PTO)
* Paid Holidays
* Paid Bereavement
* Retirement Plan with generous employer match - Up to 6% match
* Employee Referral Bonus Program
* Your Money Line Financial Wellness Program
* Eligibility dependent on full time or part time status. Not all benefits are offered to part time or temporary employees.
Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.
Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.
All individuals who join Aspire are strongly encouraged to have a flu shot and be vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.
Aspire Indiana Health is an Equal Opportunity Employer
$30k-41k yearly est. Auto-Apply 39d ago
Home Community Support Associate 1
Acadia External 3.7
Support associate job in Indianapolis, IN
Provide assistance with light housekeeping needs that are directly related to the health and well-being of the eligible individual, i.e., bed-making, dusting, vacuuming, etc.
Provide assistance with accessing community resources/shopping/appointments.
Accurately complete and submit Daily Activity Logs and Contact Summaries in a timely manner.
Adhere to safe transportation procedures.
Follow appropriate protocol for completion of I/A and Serious Incident reports.
Ability to work a flexible schedule based on the family's needs.
Attend trainings/in-services as requested and adhere to requests for personnel update information in a timely manner.
Adhere to Activity Plan and/or family instructions regarding personal care of the eligible individual.
Keep supervisor abreast of pertinent information relevant to the provision of services.
Follow all safety policies and adhere to all worker's compensation program guidelines
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School Diploma or equivalent required. Must be at least 21 years of age.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Must have a valid driver's license.
$23k-30k yearly est. 60d+ ago
Workplace Experience Support Specialist
Rsm 4.4
Support associate job in Indianapolis, IN
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
This position, under minimal to no direction, executes office operations activities and provides hands on day-to-day support to ensure the location is running efficiently. Responsible for heavy interaction with building management, vendors, internal clients, external clients, and other Enterprise Support Services personnel. Responsible, in tandem with the Workplace Experience Manager or Supervisor to ensure the location is safe, well-maintained, and clean.
This position is responsible to support the Workplace Experience Manager or Supervisor to coach Workplace experience staff as well as provide expertise to avoid building system failures. May act in the Workplace Experience Manager's or Supervisor's absence when required. This position is responsible for assisting with the daily operations of the office including answering a multi-line telephone system for single location or multiple locations, directing callers to the appropriate individual, greeting visitors, and altering appropriate party or visitor arrival. May also provide administrative assistance, performing and working on intermediate to advanced administrative documents (Word, Excel, and PowerPoint).
This position will actively contribute to the firm culture through participation in internal and client facing activities that enhance the RSM experience.
Responsibilities:
Plans with Workplace Experience Manager or Supervisor then executes, under minimal to no direction the completion of Location Services projects such as moves, repairs, cleaning, conference room preparation, meeting and event coordination and ensuring pantries are adequately supplied. Will also perform daily walk throughs of the location and follow up on maintenance issues raised by the Workplace Experience Manager or Supervisor or others within the location. Will coordinate with vendors and building management on life/safety and repair items. Will escalate and provide status to the Workplace Experience Supervisor or Manager when necessary.
Looks to streamline and improve inefficient processes in order to successfully manage ordering and maintaining inventory. Purchases and maintains inventory of facilities/janitorial supplies and equipment by monitoring inventory and reordering materials before depletion. Determines if supplies should be purchased directly from an approved vendor or put out to bid. Maintains vendor relationships, processes payments and meets with Workplace Experience Supervisor or Manager to track and analyze total spend as it relates to the budget. When performing daily walk throughs, take note of possible issues and investigate cost efficient ways to upgrade or replace failed/failing building systems (water lines/electric lines/lighting/HVAC). Determine trends from frequent requests and advise Workplace Experience Supervisor or Manager of necessary projects which would be cost beneficial to the Firm.
Provides routine direction and support, as necessary, in one or more of the following areas:
Mail services including distribution of mail, UPS, FedEx and other packages, coordination of courier services, researching and resolving any issues with packages that are improperly addressed or packaged, and assisting employees with mailing needs
Assisting employees with large photocopy, scanning and binding jobs, ensuring timely completion of submitted jobs
Locating and checking out client files, maintenance of client records and documents, ordering files from offsite storage facility and record retention.
Maintaining and ordering office supplies
Maintaining Location Services budget
Visitor management and reception activities ensuring quality customer service
Meeting and event coordination to include catering request and receiving orders, conference room coordination, and audio-visual equipment support
Manage the building card access systems, promptly ensuring exiting employees are termed in the systems and new cards are issued to both new employees and those who lost their IDs. Collect fees for replacement cards, as appropriate. In charge of ensuring our main entry doors remain secure and working directly with card access vendor and IT when issues arise.
Responsible for new hire/move/termination data sheet for the office. Ensure new hire/promotion seating is available, presentable and the desk drawers and locks work. Ensure terming employees' personal effects are packed up, and if necessary, shipped out. Ensure terming employee checklist is completed and files are relegated back to appropriate secure location.
Other duties as assigned
There is an expectation this position will work in-office five (5) days per week.
Qualifications:
EDUCATION
High school diploma
TECHNICAL/SOFT SKILLS (Required)
Ability to communicate both verbally and in writing with diverse audiences
Advanced Microsoft Office skills
Strong grammar and proofreading knowledge and experience
Ability to prepare chats, graphics, and tables, etc.
Ability to manage multiple tasks and projects
Basic to intermediate knowledge of lighting, HVAC, and plumbing
SPECIAL REQUIREMENTS SPECIFIC TO JOB
Able to lift up to 40 lbs.
Able to stand on your feet for extended periods of time
Must be punctual and able to adapt to changing schedules
Able to convey instructions clearly and concisely and be responsive to staff or vendors when they inquire
Effective organization and time management skills
Maintain professionalism in demeanor, conversation, and dress
Strong attention to detail
EXPERIENCE
3 to 5 years' experience in a related field or area
Demonstrated experience managing multiple projects
LEADERSHIP SKILLS (Required)
Ability to respond positively to changing circumstances, seek and implement change to drive business improvement and serve as a model of the change
Work collaboratively with Location Services Supervisors/Managers to provide support across the enterprise particularly during peak times
Work collaboratively with Workplace Experience Manager to provide support during the business planning process
PREFERRED REQUIREMENTS
Excellent follow up
Prior experience in a professional office environment
There is an expectation that you will work in-office five (5) days per week.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $46,100 - $73,700
$46.1k-73.7k yearly Auto-Apply 26d ago
Dispute Correspondence Support Specialist
Carrington Mortgage 4.5
Support associate job in Westfield, IN
Come join our amazing team and work in our Westfield, IN location, or remote from home in Eastern Time Zone!
The Dispute Support Specialist is responsible for providing general support to the Loan Administration Support Department's Dispute Team to ensure proper tracking and organization of customer complaints and issues. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $23.50/hr - $25.50/hr.
What you'll do:
Responsible for gathering and providing written analysis of complaints with an emphasis on business/regulatory errors.
Maintains and updates customer complaint file tracking system to ensure the system is up to date and accurate and in compliance with regulatory guidelines.
Collaborates daily with multiple internal business units by gathering information to resolve open complaints.
Provides support to the Dispute Team by preparing outgoing packages, copying, and scanning documents.
Provides general administrative support as needed.
Performs other duties or special projects as assigned.
Knowledge of Microsoft Office Suite required
Must be a team player with strong attention to detail and able to work independently.
Knowledge of relevant industry-specific software packages preferred
Strong analytical skills and attention to detail
Ability to interact with senior management
Ability to make decisions that have significant impact on the department's credibility, operations, and services
Ability to organize and prioritize own work schedule on short-term basis
Strong math skills, balance and check results for accuracy
Ability to compose letters
Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly
Ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints
What you'll need:
High school diploma or GED required. College education preferred but not required.
Minimum of two (2) years related mortgage banking, and/or financial industry experience required.
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
#LI-SY1
$23.5-25.5 hourly Auto-Apply 34d ago
Recovery Support Specialist
Ashleytreatment
Support associate job in Indianapolis, IN
POSITION OVERVIEW: The Recovery Support Specialist (RSS) is a behavioral health professional and assists patients with substance use and mental health disorders, working under the direction of the Recovery Support Supervisor and in collaboration with clinical, nursing, and medical staff. This includes, but is not limited to, conducting safety and security checks through patient rounding, assisting patients with daily schedules, leading patients in educational and recreational activities, facilitating psychoeducational groups, and accompanying patients to and from examinations and treatments. The primary role of the RSS is to support the delivery of individual patient care through a focus on safety and engagement.
KEY RESPONSIBILITIES:
Monitors patient activities, provides security checks throughout shift, completes documentation to include, but not limited to, rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior. Participates in direct patient care including ensuring patient safety and interacting therapeutically. Assists in the activities of patients' daily schedule. Assists with de-escalation. Performs all aspects of patient belongings processing for new admissions and resulting from visitations, including search and delivery. Assists patients with the completion of a Patient Satisfaction Survey and helping to pack belongings in preparation for discharge. Monitors Business Center/Workflex for patient compliance with rules and schedules. Monitors patient activities at the Wellness Center/Fitness Center. Partner with Clinical team to conduct a welcoming New Patient Orientation (if applicable). Assists with all aspects of visitation program, including greeting, sign-in, orientation, search and belongings processing (if applicable). Understands the principles of 12-Step Programs, Dialectical Behavior Therapy (DBT), Medication for Addiction Treatment (MAT), and Motivational Interviewing (MI) and how they apply to the recovery process for patients struggling with Substance Use Disorders (SUD) and Mental Health (MH) Disorders. Aids and instructs patients in facilitation and presentation of the RCA Clinical Curriculum with corresponding notes in the electronic medical records system. May assist in transporting patients and/or patient belongings (as applicable) Demonstrates appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources, and all other contacts. Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including co-workers, patients, residents, visitors, families, and referral sources. Perform any other job-related duties as assigned.
STATE SPECIFIC RESPONSIBILITIES (if applicable):
QUALIFICATIONS
Knowledge, Skills, and Abilities Required:
High school diploma or equivalent. Experience of 1 year working as an RSS, Behavioral Health Technician (BHT), Mental Health Technician (MHT), or direct care worker equivalent in behavioral health and/or substance use disorder treatment is preferred. Certification as a (BHT, CADC, CRADC, CRS, CPRS, CFRS, or eligible) preferred. Excellent organizational skills with the ability to prioritize workload and meet deadlines. Ability to work in a fast-paced environment. Proficiency with all technology hardware, systems and tools required to perform duties; training will be provided as needed. Familiarity with behavior modification and 12-step modality. Valid driver's license and a safe driving record (as applicable). Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available. Problem Solving: Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions; responds quickly to new challenges. Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations. Flexibility: Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention and resolution. Is willing to assume new responsibilities if the quality of patient care dictates. Time Management: Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly manages several tasks at once.
WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS:
While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands to finger, handle or feel objects, tools, or controls. The employee is constantly required to walk and stand, and occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move objects up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
TRAVEL: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
$29k-46k yearly est. 3d ago
Mailroom Support Specialist
Postscan Mail
Support associate job in Indianapolis, IN
Job DescriptionDescription:
We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Office location: 320 N Meridian St., Indianapolis, IN, 46204
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive
communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Aid with mail room operations such as packaging, shipping and receiving mail
Assist with walk in fingerprinting servicing clients
and other duties as assigned.
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Requirements:
Proven work experience as a customer service rep or sales supportassociate
Proficiency with MS Office Suite, particularly MS Excel
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Analytical and multitasking skills
Teamwork and motivational skills
$29k-46k yearly est. 2d ago
Peer Support Specialist (Adult Community Based)
Brightli
Support associate job in Indianapolis, IN
Job Title: Peer Support Specialist
Department: Community Based Services
Employment Type: Full-time
Are you passionate about helping others on their recovery journey? As a Certified Peer Specialist, you will have the unique opportunity to inspire, motivate, and guide individuals toward achieving their full potential. Join our compassionate and collaborative team, where your lived experience will make a significant difference in the lives of those in crisis. You will play a vital role in providing support to individuals seeking help for the first time, fostering recovery and resilience in a welcoming environment.
In this role, you will collaborate with clients to develop personalized treatment plans, assist them in accessing necessary resources, and provide emotional support throughout their recovery journey. Your contributions will not only help individuals navigate their challenges but also empower them to build connections within their community.
This position offers…
Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement - Company paid for work functions requiring travel
Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Key Responsibilities:
Collaborate with individuals to develop personalized treatment plans that address their specific needs.
Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters.
Participate in meetings to ensure continuity of care for individuals.
Assist in researching and referring individuals to outside resources when necessary.
Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services.
Accompany clients to appointments when permitted, representing the agency professionally.
Support clients in accessing medical services and document all services in accordance with state and federal standards.
Offer crisis intervention and facilitate group education sessions as scheduled.
Pursue professional development through training to meet required hours every two years.
Utilize peer support to foster recovery and resilience in individuals with mental health and substance use disorders.
Help individuals build connections with others, their overall community, and Recovery Supports within their community.
Assist individuals in accessing information and support for mental health and substance use disorders.
Support individuals in making independent choices and taking an active role in their treatment.
Help individuals identify their strengths and resources for recovery.
Assist individuals in setting and achieving recovery goals through mentoring, advocacy, and coaching.
Provide emotional, informational, and instructional support to help clients feel connected and develop recovery skills.
Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility.
Aid participants in creating personal treatment plans to actively engage in their own recovery.
Adhere to ethical and confidentiality standards of the facility.
Show interest in the long-term and short-term goals of the company.
Education, Experience, and/or Credential Qualifications:
Must be willing to self-identify as a present or former client of mental health and/or substance use services OR self-identifies as a person in recovery from mental health and/or substance use disorder.
Requires one year of direct and personal experience with the mental health system as a primary consumer of services.
Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment.
Exceptions to the qualifications listed may be made by the appropriate Leadership.
Additional Qualifications:
Must be 21 years of age or older.
Minimum one (1) year of recovery.
Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check.
Current driver's license, acceptable driving record, and current auto insurance.
Completion of New Hire Orientation at the beginning of employment.
All training requirements including Relias at the beginning of employment and annually thereafter.
Physical Requirements:
Light work: Exerting up to 20 pounds of force occasionally (exists up to 1/3 of the time) and/or up to 10 pounds of force frequently (exists 1/3 to 2/3 of the time) and/or a negligible amount of force constantly (exists 2/3 or more of the time) to move objects.
Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Adult & Child Health is a Smoke and Tobacco Free Workplace.
$29k-46k yearly est. Auto-Apply 9d ago
Youth Support Specialist
Whites Residental
Support associate job in Wabash, IN
Job Title: Family Teacher/Youth Support Specialist
Employment Status: Full-time, Non-Exempt
This position plays a pivotal role in creating a structured, home-like and faith-centered atmosphere for our youth using the Teaching Family Model (TFM). Youth Support Specialists are members of the treatment team who demonstrate healthy values, ensure the safety and wellbeing of our youth within a structured environment, and develop opportunities for relationship building.
Responsibilities: A Youth Support Specialist functions as a positive role model for our youth. They will provide mentorship and valuable life skills training, set and maintain consistent rules, and accompany residents to appointments when necessary. This role involves hands-on duties from supervising daily tasks to engaging in conflict resolution and using MindSet physical restraint techniques when necessary. The person in this position will also work with staff and treatment teams to develop, implement, and review residents' treatment plans and quarterly reports.
Requirements:
Must be an individual with strong convictions who aligns with Josiah White's mission, values, Statement of Faith and Code of Conduct.
Must be at least 21 years of age.
Must have a high school diploma or equivalent.
Must possess a valid driver's license.
Must be able to demonstrate organization, flexibility, patience, and effective communication and relationship building skills.
Schedule: Current shifts available include:
Monday through Friday from 2 pm to 10 pm
Rotating schedule from 7 am to 10 pm
***This shift is eligible for free housing and utilities.
Additional Information: For a full list of job duties and requirements, please visit josiahwhites.org/careers/.
$30k-47k yearly est. Auto-Apply 60d+ ago
Court Support Specialist
ABC Legal Services 4.1
Support associate job in Indianapolis, IN
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. "Bigger picture" communications involve contacting courts for general updates and statuses as courts operations.
This position is remote but located inIndiana.
Key Responsibilities:
Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.
Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.
Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.
Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts & customers.
Relay relevant, updated information from Courts to our process servers and customers as appropriate.
Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.
Navigate & understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.
Perform other job-related duties as assigned.
Qualifications:
High school diploma / GED required.
Legal experience preferred.
Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.
Strong communication skills, both written and verbal.
Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.
Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.
Document manipulation experience (PDFs).
Ability to perform repetitive data-entry tasks with accuracy.
Ability to read, write and speak English
Quick learner and willing to learn and grow.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
Benefits:
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance
Pay Range: $15.00 - $15.00 per hour
Schedule: Full-time, Monday through Friday
$15-15 hourly Auto-Apply 21d ago
Associate - Rehabilitation Clinical Support
Indiana University Health System 3.8
Support associate job in Carmel, IN
Schedule: Full Time Day Shift
Department Supported: Rehabilitation Admin
Primary Responsibilities:
This position oversees patient flow from point of entry to destination and ensures timely, accurate and professional services. This position is responsible for timely and accurate resolution of patient's accounts. Responsibilities may include but are not limited to obtaining specific information to generate accurate financial and demographic records, insurance verification, prior authorization, and coordination of benefits. Communicates with payers and patients to achieve accurate financial information. Responsible for accurate Registration of patients, Scheduling recurring appointments, answers incoming calls and directs patient and visitors appropriately. Participates in operational aspects of the department and maintains performance improvement activities as required. Participates in all infection control, department equipment training, regulatory compliance, organizational safety and fire safety programs. Orders, distributes and maintains designated and appropriate inventory of department related supplies. The position adheres to departmental productivity, quality and service standards insupport of operational goals.
Requirements:
High School Diploma/GED is required
Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS)
Preferred:
0-3 years Customer Service/Medical experience desired.
Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred.
$26k-37k yearly est. Auto-Apply 16d ago
Portfolio Support Specialist- IN, IL, MI, MN, NC, AL, GA, VA
Pedcor Companies 4.2
Support associate job in Carmel, IN
Join Our Team as a Portfolio Support Speciali st! This position covers the states of Indiana, Illinois, Michigan, Minnesota, North Carolina, Alabama, Georgia, and Virginia
Are you detail-oriented tech-savvy, and passionate about helping teams succeed? We're looking for a Portfolio Support Specialist to play a key role insupporting our operations and help train new staff.
What You'll Do:
Provide hands-on support for portfolio management tools and systems
Assist with data tracking, reporting, and documentation
Collaborate with Area Managers to ensure smooth execution and alignment of goals
Help identify process improvements and contribute to strategic initiatives
What We're Looking For:
Strong organizational knowledge and communication skills
PMC First Approver and experience as a Property Manager at a PMC LIHTC site
Ability for extensive travel and to thrive in a fast-paced environment
*Please read the attached job description very carefully before applying!
$27k-32k yearly est. Auto-Apply 19d ago
Support Associate - Weather Response Shelter
Aspire Indiana Health 4.4
Support associate job in Indianapolis, IN
WE SERVE ALL. WE HIRE ALL. WE ACCEPT ALL.
Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life.
Position Summary
This position will be responsible for providing excellent customer service to Social Impact clients/residents at the shelter, and other programming partners by providing a variety of administrative duties to support the Weather Response Shelter. This position will work collaboratively with the Manager of the Weather Response Shelter, case managers, volunteers and other shelter staff to help ensure that the program operates efficiently.
This grant-funded position requires flexibility, as it extends
beyond the standard 8:00 am - 5:00 pm, Monday - Friday, 40-hour work week.
Key duties include, but are not limited to:
Maintaining accurate and confidential client records and data
Responding promptly to client and staff requests via telephone and/or email
Managing inventory of shelter supplies and donations
Assisting with meal preparation and distribution following food safety protocols
Conducting intake interviews, orient new residents to the facility and assign living space
Education and Experience
High School Diploma or equivalent required
One (1) year of customer service experience required
Strong customer service and interpersonal communication skills and the ability to communicate effectively required
Other Requirements
Deep personal commitment to the Mission, Vision, and Values of Aspire Indiana Health
Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
Must be willing to work hours outside the normal 8:00 am - 5:00 pm, Monday - Friday, 40 hour work week
Must be able to respond appropriately and effectively in crisis situations by using good judgement and following Aspire protocols
Must be detail oriented, have excellent organizational skills and be flexible
Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines
Must possess/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirements of the organization
Must have reliable transportation to attend trainings and/or meetings
Benefits
Aspire prioritizes a work culture that takes care of employees not only at work but in their personal lives as well. The following are offered to *eligible employees:
Group Medical (PPO and HSA Plans)
Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics
Health Savings Account
Group Dental and Vision Plans
Prescription coverage, including low copays on all covered medications through select pharmacy locations
Employee Wellness Program
Group Life, AD&D Insurance
Long Term Disability
Short Term Disability
Paid-Time Off (PTO)
Paid Holidays
Paid Bereavement
Retirement Plan with generous employer match - Up to 6% match
Employee Referral Bonus Program
Your Money Line Financial Wellness Program
*Eligibility dependent on full time or part time status. Not all benefits are offered to part time or temporary employees.
Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.
Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees.
All individuals who join Aspire are strongly encouraged to have a flu shot and be vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.
Aspire Indiana Health is an Equal Opportunity Employer
Not ready to apply? Connect with us for general consideration.
How much does a support associate earn in Muncie, IN?
The average support associate in Muncie, IN earns between $22,000 and $68,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Muncie, IN
$39,000
What are the biggest employers of Support Associates in Muncie, IN?
The biggest employers of Support Associates in Muncie, IN are: