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Support specialist jobs in Bismarck, ND

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  • IT Support Associate

    Motion Recruitment 4.5company rating

    Support specialist job in Bismarck, ND

    🚀 Onsite IT Support Associate | Bismarck, NJ 58503 | 3-Month Contract-to-Hire ⏰ Duration: 3 months (Contract-to-Hire) 🖥️ Work Schedule: Mon-Fri | 8 AM-5 PM (2 days/week: 10 AM-7 PM, flexible except Mondays) About the Role We're looking for a friendly and proactive Onsite IT Support Associate to be the go-to technical resource for our Bismarck office! You'll provide high-quality support for hardware, software, and networking issues, assist with new hire onboarding, maintain office equipment, and deliver exceptional customer service to internal employees. This is an onsite role with a family-oriented and supportive team culture, where no two days are the same. 🌟 What You'll Do 🖥️ Provide onsite technical support for laptops, desktops, software, printers, and network issues 💻 Assist with new hire onboarding: laptop setup, accounts, and workstations 🛠️ Install, configure, and update software, drivers, and utilities 📈 Monitor systems, troubleshoot issues, and escalate when necessary 💬 Manage tickets through an internal system, primarily chat-based (10-80+ interactions/day) 🤝 Support employees onsite and remotely 🏃 Participate in a 3-4 week training program, all equipment provided ✅ Must-Have Skills 2+ years of IT support experience (hardware, Windows OS, basic networking) 2+ years of customer service experience with strong communication Ability to troubleshoot desktops/laptops, printers, and software issues Comfortable working in a fast-paced technical environment 🎯 Preferred Skills VPN troubleshooting Additional IT certifications or degrees (optional) Broad IT support background 💡 Soft Skills / Personality Fit Friendly, approachable, and customer-focused Professional and represents IT positively Reliable, adaptable, and a strong team player Able to work under pressure and handle stressful situations
    $32k-38k yearly est. 1d ago
  • Application Support Analyst

    Prominent 4.2company rating

    Support specialist job in Bismarck, ND

    Prominent is looking for an Application Support Analyst to provide system analysis and support for IT applications, ensuring smooth operations and assisting with enhancements as needed. This role focuses on application troubleshooting, user support, and coordination between technical teams and business stakeholders. This is a 12 month contract with preference given to local candidates; remote may be possible for the right candidate. No visa sponsorship is available for this opportunity! C2C or 1099 not available for this opportunity! Responsibilities: Analyze business processes and application functionality to identify improvement opportunities. Provide day-to-day support for IT systems, including issue resolution and user assistance. Document system configurations, workflows, and support procedures. Collaborate with developers and other IT staff to implement changes or enhancements. Assist with testing and validation of application updates. Maintain clear communication with stakeholders regarding system performance and changes. Coordinate work with technical staff to meet state IT standards and requirements. Participate in project work as directed by the program manager and as assigned by the project management team, the approved project plans, and the approved project schedules. Required Skills: Experience in application support and system analysis. Strong problem-solving and troubleshooting skills. Familiarity with enterprise applications and data workflows. Ability to communicate effectively with technical and non-technical audiences. Basic SQL or data query skills (preferred). Preferred skills that stand out on resume Mainframe Current experience in Natural required Knowledge and experience developing mainframe applications using Natural, Adabas, DB2, Oracle, Job Control Language (JCL) Primary toolsets include TSO, Librarian (source version control), IBM Fault Analyzer, IBM Debug Facility Good working knowledge of relational databases Anticipated salary in the $37-41/hr range.
    $37-41 hourly 3d ago
  • Tier 3 Technical Support Specialist

    ASM Research, An Accenture Federal Services Company

    Support specialist job in Bismarck, ND

    Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ . + _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ . + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ . + _Be available for on-call 24x7x365 ongoing application support_ . + _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ . + _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ . + _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ . **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. + CompTIA A+ or ITIL certification preferred + 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_ **Other Job Specific Skills** + _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ . + _Effective communications (written and spoken)_ . + _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ . + _ITIL (desired not required)_ . + _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ . **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $105k - $140k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 8d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Support specialist job in Bismarck, ND

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $38k-53k yearly est. 60d+ ago
  • Senior Computer User Support Specialist

    Cayuse Holdings

    Support specialist job in Bismarck, ND

    **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_
    $20-32 hourly 19d ago
  • Electrical Technical Expert - Data Centers

    Olsson 4.7company rating

    Support specialist job in Bismarck, ND

    Arizona - Remote; Arkansas - Remote; Baton Rouge, LA; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Des Moines, IA; Fayetteville, AR; Florida - Remote; Fort Worth, TX; Georgia - Remote; Idaho - Remote; Indiana - Remote; Iowa - Remote; Joplin, MO; Kansas - Remote; Kansas City, MO; Kentucky - Remote; Lincoln, NE; Little Rock, AR; Louisiana - Remote; Loveland, CO; Michigan - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Hampshire - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; North Kansas City, MO; Ohio - Remote; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Tulsa, OK; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** We are seeking an Electrical Technical Expert to join our Data Center team and serve as the subject matter expert on hyperscale, mission-critical campus and facility electrical systems. This role is ideal for someone who thrives in a fast-paced, ever-evolving environment and is passionate about supporting project teams with deep technical expertise. You will be the go-to resource for electrical design strategy, QA/QC oversight, and technical mentorship across high-impact data center projects. Your work will directly influence the reliability, scalability, and innovation of our electrical systems supporting hyperscale clients. **Key Responsibilities** + Serve as the technical lead for electrical systems in hyperscale and/or colocation data center projects, including power distribution, switchgear, UPS systems, and emergency power. + Provide expert-level guidance on design standards, code compliance (NEC, NFPA, IEEE), and commissioning protocols. + Collaborate with project managers, engineers, and external partners to ensure technical excellence and alignment with client goals. + Mentor and support engineering teams, offering technical reviews, troubleshooting, and strategic input. + Lead QA/QC processes and ensure all deliverables meet the highest standards of quality and reliability. + Stay current with emerging technologies and trends in mission-critical infrastructure and integrate them into project strategies. **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well with a team. + Excellent interpersonal and problem-solving skills. + Bachelor's degree in Electrical Engineering and PE License + 12+ years of experience in electrical engineering with a focus on hyperscale data centers or mission-critical facilities. + Proven ability to lead technical design efforts and support multidisciplinary teams. + Strong understanding of medium and low voltage systems, redundancy strategies, and commissioning practices. + Excellent communication and collaboration skills. + Passion for mentoring and developing engineering talent. \#LI-DD1 Actual compensation will vary based on factors such as experience, qualifications, geographic location, skills, education, and internal equity. Colorado Pay Range $150,000-$236,000USD **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $150k-236k yearly 10d ago
  • Training Program Specialist

    Dodge Construction Network

    Support specialist job in Bismarck, ND

    The Training Program Specialist designs, develops, and delivers learning programs that enhance performance and data quality across Dodge Content teams. This role is responsible for creating and managing training paths within the Learning Management System (LMS), developing engaging instructional content, and conducting live and recorded training sessions. The Training Program Specialist ensures that every training module aligns with organizational goals and empowers employees with the skills to maintain high data standards. This is a Full-Time position and reports directly to the Senior Manager, Operational Performance Management **_Preferred Location_** This is a remote, home-office-based role, and candidates located in the continental United States will be considered. For this position, there is a preference to hire in the Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel with potential international travel 5-10%. **_Essential Functions_** + Develop and manage structured learning paths for new hires, as well as ongoing role-based training. + Create digital training modules, quick guides, and assessments in the LMS and SOP platforms + Deliver live and recorded training sessions to reinforce learning objectives + Collaborate with managers and SMEs to identify training needs and skill gaps + Update and maintain training materials to reflect current SOPs, data workflows, and governance requirements + Measure training effectiveness using assessment scores, feedback, and KPI outcomes + Partner with the Governance Specialist to ensure training aligns with approved SOPs + Promote a culture of continuous learning and operational excellence across Content **_Education Requirement_** Bachelor's degree in Education, Instructional Design, or related fieldor equivalent work experience. **_Required Experience, Knowledge, and Skills_** + 3+ years of experience in training development, instructional design, or adult learning + Experience managing LMS platforms and/or creating digital learning content + Strong facilitation, presentation, and communication skills + Proficiency with Microsoft Office + Proficiency with concepts of video editing with tools such as Adobe Premiere, Final Cut Pro, or Camtasia + Familiarity with data quality, governance, or content management principles + Highly organized, detail-oriented, and collaborative + Experience with instructional design, including adult learning principles, to develop effective training + Ability to deliver engaging, accessible learning content + Adaptability: Updates materials as processes evolve + Highly collaborative and able to work with multiple teams to align learning with operational goals **_Preferred Experience, Knowledge, and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with innovative software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary Range: $65,000-$75,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the_** **_ _** **_future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need accommodation or assistance completing the online application, please email_** **_ _** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** _\#LI-Remote_ _\#LI-SB1_ _\#DE-Remote_ _\#DE-1051-2025_
    $65k-75k yearly 17d ago
  • Delivery and Install Specialist

    Interiors By Design 3.5company rating

    Support specialist job in Bismarck, ND

    Job DescriptionJoin Our Team as a Delivery and Install Specialist! Are you a highly motivated individual with a passion for delivering exceptional customer service? Do you have experience in furniture delivery and installation? If so, we want you to join our team at Interiors By Design in Bismarck, ND! Job Responsibilities: Deliver and install furniture orders in a timely and efficient manner Provide excellent customer service during delivery and installation processes Inspect and assemble furniture according to manufacturer instructions. Factory training offered after 6-12 months Maintain delivery vehicle and equipment in a clean and organized manner Communicate effectively with customers to ensure satisfaction with their purchases When others on our team need a hand, we jump in and help Qualifications: Prior experience in furniture delivery and installation preferred Strong attention to detail and problem-solving skills Excellent communication and interpersonal skills Ability to lift and carry heavy furniture items Operational experience with forklift Valid driver's license and clean driving record We offer competitive salary, medical benefits, 401K with company match, vacation, holiday pay and in-store employee discounts About Us: Interiors By Design is the region's premier commercial and residential furniture and design store located in Bismarck, ND. We offer a wide range of high-quality furniture and home decor products to suit every style and budget. Our team is dedicated to providing exceptional customer service and ensuring that our customers find the perfect pieces to complete their homes. At Interiors By Design, we believe that a well-designed space can enhance the quality of life, and we are committed to helping our customers achieve their interior design goals. #hc43110
    $41k-58k yearly est. 1d ago
  • Technical Support (Help Desk)

    National Information Solutions Cooperative 4.0company rating

    Support specialist job in Mandan, ND

    About NISC NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Work Schedule Hybrid (after an initial training period) from our Mandan, ND office Hybrid Schedule: Minimum of working 4 days per week onsite with availability to work up to 5 days a week from an office location. Monday-Friday, scheduled to work within 7:30 am - 6:00 pm Primary Responsibilities Serves as first tier Helpdesk support to the administration of both Windows and Mac devices, tasks include (but not limited to): Performs installations, setting up Active Directory (AD) user accounts, maintaining general logins, establishing permissions, etc Performs hardware and software maintenance, repairs, upgrades, backups, restores and other maintenance tasks as needed Supports device replacements and rotations Installs and troubleshoots NISC approved software on NISC owned devices Provides support of NISC's phone & ACD systems Assists with support of our SSO (Okta) for various applications Provides initial support by assisting onsite or virtual employees with common login and permission issues, as well as resolving problems related to software, hardware, and peripheral devices. Utilizes remote connectivity tools such as NinjaOne or Microsoft Teams to assist with support efforts Troubleshoots and maintains Apple devices, including Mac computers, iPads and AppleTVs Manages onsite meeting room technology needs, including AV setup, system updates, and technical support, ensuring that all NISC meeting spaces and event requirements are met Ensures NISC meeting rooms and other meeting technical requirements are up to date for the facilitation of various NISC meetings/events Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role Assists project leads on various projects within the Helpdesk team Availability to participate in an On-Call/Afterhours rotation (one week about every two months) Additional tasks or duties as required Knowledge, Skills & Abilities Preferred Strong verbal and written, interpersonal and communication skills Strong customer service skills Familiarity with the setup and support of Windows and Mac operating systems and software Familiarity with basic support of TCP/IP networks Familiarity with basic Virtual Private Network clients (VPN) and computer connectivity (WiFi/LAN) Familiarity with Telephony Familiarity with Okta (SSO) Familiarity with a ticketing system or working from a queue Strong problem-solving skills and attention to detail Ability to work independently, as well as in a team environment Ability to effectively adapt to change Ability to interact in a positive manner with internal and external contacts Ability to maintain the highest level of professionalism, ethical behavior and confidentiality Commitment to NISC's Statement of Shared Values Education Preferred High School Diploma or equivalency required. Bachelor's Degree in a related field or equivalent experience preferred. Minimum Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
    $26k-33k yearly est. Auto-Apply 4d ago
  • Computer Field Tech Position-Bismarck ND

    BC Tech Pro 4.2company rating

    Support specialist job in Bismarck, ND

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $24k-31k yearly est. 60d+ ago
  • Support Specialist Technician

    State of North Dakota 4.2company rating

    Support specialist job in Washburn, ND

    Dakota Central HSZ - Washburn, ND - Eligibility Worker Support Specialist Dakota Central Human Service Zone is seeking a Support Specialist for the Economic Assistance Team to provide support with documents, assisting clients with applications and inquires. Duties of the Eligibility Support Specialist Worker: * Greet clients (phone or walk-in); screen inquiries to determine where best to direct them. * Accept/receive economic assistance related applications/documents either in-person or retrieve from centralized email/fax. * Review all applications/documents to ensure accurate completion & signatures documentation is not complete, then work with the client to complete. * Screening for SNAP expedited eligibility and LIHEAP emergency * Assessment of client needs * Provide referrals for other services * Register application in SPACES. * Scan/File documents from clients to appropriate destination for processing. * Manage workflow within assigned cue * Utilize eligibility determination systems * Respond to questions regarding services provided by the agency * Explain policy and procedure * Out of State Medical Travel * Workload and time management * Attend and complete trainings, staff meetings, and any other meetings assigned * Develop and prioritize work practices to meet deadlines for programs * Other duties as assigned To succeed in this position, you must possess excellent verbal and written communication skills, along with strong teamwork and collaboration abilities, and the capacity to make effective decisions in a dynamic and evolving environment with diverse populations. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology programs. Additionally, you will need to have a strong understanding of complex program policies and procedures. To be considered for this position, you are required to have one of the following: * Completion of the eligibility worker one-year certificate program. * Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program. * Graduation from high school or GED and three years of work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, or housing assistance, or working in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments/financial planning, computer/data processing fields. * Three years of any combination of education and experience listed above. Must maintain valid driver's license and auto insurance. Some travel throughout McLean, Mercer, Oliver and Sheridan Counties could occur. Working for Dakota Central Human Service Zone: Dakota Central Human Service Zone partners with the Department of Health and Human Services and McLean County to deliver public assistance and program protocols and provides employees with the excellent benefits and employment packages offered by McLean County as a McLean County employee. Dakota Central Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package (ND PERS). Employees enjoy 10 paid holidays, as well as earning both annual leave AND sick leave days. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt Application Procedures Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST). Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships. This employer participates in E-Verify. Please visit the following website for additional information: *************************************** A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview. For more information about the position or if you need an accommodation, please contact Maurice Hardy by email: **************** or phone: ************** #2 Employing Unit: Dakota Central Human Service Zone TTY Number: ND Relay Service ************** (text); ************** (voice) If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact **************** or *************. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
    $29k-54k yearly est. 8d ago
  • Judicial Support Specialist-District Court

    North Dakota Court System

    Support specialist job in Bismarck, ND

    is located in Bismarck, ND Apply: *********************************************** The North Dakota Court System offers employment opportunities that provide a rewarding career in public service working together to deliver justice. The Court System offers an excellent benefits package including employer-paid family health insurance premiums, retirement contributions and generous vacation and sick leave accruals. If you have strong technology and grammar skills and would enjoy making a verbatim record of trials and proceedings using audio recording equipment and transcribing the audio recording, this opportunity may be right for you. The Ideal Candidate: Finds it rewarding to be highly dependable and punctual. Obsesses with detail ensuring accuracy of work. Enjoys proofreading and perfection in grammar and punctuation. Shows assertiveness to ensure an accurate record. Gives excellent customer service. Enjoys supporting others. The Ideal Candidate Minimum Qualifications: High school diploma; Two years of related experience (any combination of education, training, or experience which demonstrates the ability to successfully complete the major responsibilities and essential functions may be substituted for the experience requirement); and AAERT (American Association of Electronic Reporters and Transcribers) CER (certified electronic court reporter) certification or ability to obtain within six months of job entry. A comparable certification by another state court or federal court may be substituted for the AAERT certification. Position Type/Salary: Full-Time Position with a Salary of $4,542/month Testimonials/Work FAQs/Interesting Facts/Code of Conduct Career Opportunities/Working at the ND Court System Great Benefits | Details | Customer Service | Administrative | Court | Legal | Recorder | Family-Friendly | Public Service | Good Pay | Law Firm | District Court | Supreme Court | Legal Experience | Legal Procedures | Office | Laws | Rules | Procedures | Organizes | Record | Processes | Support | Proofreading | Grammar | Punctuation | Audio | Recording | Technology |
    $4.5k monthly 60d+ ago
  • Territory Support Specialist (Field/Travel)

    Vontier

    Support specialist job in Bismarck, ND

    The Territory Support Specialist (TSS) plays a vital role in defining and securing legal route locations by conducting thorough territory surveys for new franchisees. This position requires strong communication skills to engage and encourage shop owners, service managers, etc. to welcome Matco services into their locations. Additionally, the TSS identifies potential new territories in high-growth and expansion areas, helping to market opportunities for future franchisees aspiring to achieve successful business ownership. **Key Responsibilities:** + Conduct comprehensive surveys of designated territories to identify potential opportunities for new franchise development as well as support existing franchisees. + Meet with shop owners and managers to gather relevant information and determine the eligibility of prospective stops within the territory. + Analyze data collected during surveys to provide actionable insights and recommendations for franchise expansion. + Build and maintain positive relationships with franchisees, shop owners, and managers to facilitate smooth communication and collaboration. + Prepare detailed reports summarizing findings from territory surveys and eligibility assessments. + Collaborate with the franchise sales team to align territory plans with overall business objectives. **WHO YOU ARE (Qualifications)** + Strong interpersonal and communication skills to effectively engage with shop owners and managers. + Ability to conduct detailed surveys and analyze geographic and business data. + Self-motivated with excellent organizational skills and attention to detail. + Previous experience in franchise development, sales, or territory management is a plus. + Valid driver's license and willingness to travel within assigned territories. + The position requires approximately 90% overnight travel. + Must Live within 30 miles of an Airport + High School Diploma Required. The base compensation for this position is $50,000 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 4 floating holidays + 8 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Hybrid work environment (2 days remote) Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $50k yearly 60d+ ago
  • Rehab Specialist-Fargo

    Chirohealth & Rehab

    Support specialist job in Bismarck, ND

    Job Description ChiroHealth & Rehab is looking for a Full Time, Energetic & Positive Exercise Rehab Specialist to join our team! Work with patients to help them achieve their healthcare goals! Exercise Science, Athletic Training, Massage Therapy or Personal Training background required. ChiroHealth & Rehab is a rapidly growing healthcare clinic that provides full-service chiropractic, therapeutic & wellness care to the community of Fargo-Moorhead and surrounding areas with proven processes and systems that help our community not only feel their best but who actually make changes in their body to help them get back to doing what they love most. We are looking for motivated, positive, “go-getters” who want to make a dent in the universe by doing something meaningful for others, earning great money, and want to become the best version of themselves. Founded by Mason Orth, ChiroHealth & Rehab has incredible opportunities in the areas of serving others & making a difference in people's lives. Watch this to learn more about who we are: ******************************************* Our Google Reviews: **************************************************************************************************************************************************************************************************************************************************************************************************************** Our Patient Stories: ********************************************** This is an opportunity to make a huge impact in the lives of others, while becoming the best version of yourself by delivering excellence in everything that you do, while earning a great living. The office assistant will assist the ChiroHealth & Rehab team in a variety of aspects of office administration. We have a proven system for our office administration department, as long as the person in this role diligently executes the system. Skills/Qualifications: Knowledge of Anatomy preferred Motivation Goal-Orientated Detailed A coachable attitude and aggressive personality is far more important to us than having any previous experience Entrepreneurial mindset A self-starter Have great attitude and a desire to learn Must be able to type Must be able to verbally communicate well What You Will Do: You will arrive to work on time. You will get yourself caffeinated or situated. You will focus on over-delivering and wowing every human that you come into contact with you. You will present yourself in a professional manner at all times while having a great time at a workplace Location: Fargo Compensation: Yes How to apply: Email Resume to ******************* FAQ: How much money can I make? This will depend on how much you are willing to do What would I be doing? Working one on one with patients to help them reach their healthcare goals Who do I call to follow-up? We will call you What are you looking for? People who are passionate about achieving massive success. A professional who is deeply passionate about personally getting financially unstuck and to move beyond being another starving artist. We'd love to hear from happy people like you (unless you are a whiner, chronically late and are perpetually angry). #hc14693
    $32k-56k yearly est. Easy Apply 21d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Support specialist job in Bismarck, ND

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $31k-51k yearly est. 8d ago
  • Help Desk Agent

    Cayuse Holdings

    Support specialist job in Bismarck, ND

    **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $15-17 hourly 18d ago
  • Delivery and Install Specialist

    Interiors By Design 3.5company rating

    Support specialist job in Bismarck, ND

    Join Our Team as a Delivery and Install Specialist! Are you a highly motivated individual with a passion for delivering exceptional customer service? Do you have experience in furniture delivery and installation? If so, we want you to join our team at Interiors By Design in Bismarck, ND! Job Responsibilities: Deliver and install furniture orders in a timely and efficient manner Provide excellent customer service during delivery and installation processes Inspect and assemble furniture according to manufacturer instructions. Factory training offered after 6-12 months Maintain delivery vehicle and equipment in a clean and organized manner Communicate effectively with customers to ensure satisfaction with their purchases When others on our team need a hand, we jump in and help Qualifications: Prior experience in furniture delivery and installation preferred Strong attention to detail and problem-solving skills Excellent communication and interpersonal skills Ability to lift and carry heavy furniture items Operational experience with forklift Valid driver's license and clean driving record We offer competitive salary, medical benefits, 401K with company match, vacation, holiday pay and in-store employee discounts About Us: Interiors By Design is the region's premier commercial and residential furniture and design store located in Bismarck, ND. We offer a wide range of high-quality furniture and home decor products to suit every style and budget. Our team is dedicated to providing exceptional customer service and ensuring that our customers find the perfect pieces to complete their homes. At Interiors By Design, we believe that a well-designed space can enhance the quality of life, and we are committed to helping our customers achieve their interior design goals.
    $41k-58k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Bismarck, ND

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 1h ago
  • Rehab Specialist-Fargo

    Chirohealth & Rehab

    Support specialist job in Bismarck, ND

    ChiroHealth & Rehab is looking for a Full Time, Energetic & Positive Exercise Rehab Specialist to join our team! Work with patients to help them achieve their healthcare goals! Exercise Science, Athletic Training, Massage Therapy or Personal Training background required. ChiroHealth & Rehab is a rapidly growing healthcare clinic that provides full-service chiropractic, therapeutic & wellness care to the community of Fargo-Moorhead and surrounding areas with proven processes and systems that help our community not only feel their best but who actually make changes in their body to help them get back to doing what they love most. We are looking for motivated, positive, “go-getters” who want to make a dent in the universe by doing something meaningful for others, earning great money, and want to become the best version of themselves. Founded by Mason Orth, ChiroHealth & Rehab has incredible opportunities in the areas of serving others & making a difference in people's lives. Watch this to learn more about who we are: ******************************************* Our Google Reviews: **************************************************************************************************************************************************************************************************************************************************************************************************************** Our Patient Stories: ********************************************** This is an opportunity to make a huge impact in the lives of others, while becoming the best version of yourself by delivering excellence in everything that you do, while earning a great living. The office assistant will assist the ChiroHealth & Rehab team in a variety of aspects of office administration. We have a proven system for our office administration department, as long as the person in this role diligently executes the system. Skills/Qualifications: Knowledge of Anatomy preferred Motivation Goal-Orientated Detailed A coachable attitude and aggressive personality is far more important to us than having any previous experience Entrepreneurial mindset A self-starter Have great attitude and a desire to learn Must be able to type Must be able to verbally communicate well What You Will Do: You will arrive to work on time. You will get yourself caffeinated or situated. You will focus on over-delivering and wowing every human that you come into contact with you. You will present yourself in a professional manner at all times while having a great time at a workplace Location: Fargo Compensation: Yes How to apply: Email Resume to ******************* FAQ: How much money can I make? This will depend on how much you are willing to do What would I be doing? Working one on one with patients to help them reach their healthcare goals Who do I call to follow-up? We will call you What are you looking for? People who are passionate about achieving massive success. A professional who is deeply passionate about personally getting financially unstuck and to move beyond being another starving artist. We'd love to hear from happy people like you (unless you are a whiner, chronically late and are perpetually angry).
    $32k-56k yearly est. Easy Apply 60d+ ago
  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company

    Support specialist job in Bismarck, ND

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $20-23 hourly 18d ago

Learn more about support specialist jobs

How much does a support specialist earn in Bismarck, ND?

The average support specialist in Bismarck, ND earns between $24,000 and $43,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Bismarck, ND

$33,000

What are the biggest employers of Support Specialists in Bismarck, ND?

The biggest employers of Support Specialists in Bismarck, ND are:
  1. National Information Solutions Cooperative
  2. Nisc
  3. North Dakota Court System
  4. Vontier
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