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Support specialist jobs in Casa Grande, AZ

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  • PODS TAD Specialist

    Amr 4.0company rating

    Support specialist job in Phoenix, AZ

    Job Description: TAD (Transport Authorization Department) Specialist Compensation: $18.00 - $ 20.00 per hour Schedule: 6:00 am - 6:00 pm: Thursday, Friday & Saturday 6:00 am - 6:00 pm: Wednesday, Thursday, Friday & Saturday (overtime eligible) **will eventually transition to overnight hours** The Transport Authorization Department (TAD) Specialist is responsible for authorization management of non-emergency transports. TAD Specialists work with Communications, Operations, payors, and billing to ensure appropriate paperwork is obtained before or around the time of the patient's transport. Responsibilities: Collaborate with Communications to ensure proper guidance and dispatch for non-emergency transports, including required paperwork and authorizations. Review non-emergency transports to identify the correct payor and determine authorization requirements. Follow established processes to request and obtain necessary authorizations. Manage the Authorization work bin to meet payor requirements. Address customer complaints promptly by investigating, redirecting, or resolving issues. Maintain professionalism and uphold company policies, procedures, and information security standards. Build and sustain strong relationships with AMR teams (Operations, Business Development, IT, Finance) and external stakeholders (clients, payors, consultants, banks, government agencies). Demonstrate teamwork, cooperation, and a commitment to helping others succeed. Take initiative to learn new skills, improve communication, and enhance personal knowledge. Communicate effectively with customers, facilities, AMR Operations, and payors. Seek opportunities to improve processes and the work environment. Qualifications: Education & Industry Experience High school diploma or GED required. EMT certification/licensure or medical experience preferred. Familiarity with computer programs and software preferred. Experience working with the general public preferred. Understanding of Medicare and Medicaid guidelines for ambulance billing preferred Medical industry experience preferred. Proficient with Microsoft office and basic computer functions; ability to use a QWERTY keyboard with 40 words per minute typing Knowledge of HIPPA, Sarbanes-Oxley, and other key regulations within one month of hire. Basic knowledge of medical and insurance terminology preferred Clear communication in English, both verbal and written, with proper grammar and punctuation. Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you'll embark on meaningful work that will make an impact on you and the customers we serve. View our employee's stories on how we provide care to the world at ************************* EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. More Information about this Job: Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
    $18-20 hourly 1d ago
  • Fleet Management Support Specialist

    Crown Equipment Corporation 4.8company rating

    Support specialist job in Phoenix, AZ

    : Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Responsibilities Responsible for driving end-user adoption of Crown InfoLink products. Helps customer develop and implement best practices and standard operating procedures. Prepare internal and external customers for a successful implementation by planning, training and managing support service processes. Develop and support the retail network to provide web-user and operator trainer training. Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes. Analyze Crown InfoLink data and make recommendations on action steps. Participate in sales calls and demos to the extent that it relates to the after-sale support. Quote, sell, and provide Crown InfoLink support services. Minimum Qualifications 2-4 years related experience Associate degree (Business) Must have valid driving privileges Extensive travel & overnight stays (over 20%) Preferred Qualifications Lead and effectively garner customer support to achieve customer objectives. Good communication skills both verbal and written. Good computer, organizational, interpersonal, and motivational skills. Basic IT wireless knowledge. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities
    $33k-43k yearly est. 15h ago
  • Information Technology Support Specialist

    Level 3 Audiovisual 4.6company rating

    Support specialist job in Mesa, AZ

    The IT Support Specialist position will be responsible for maintaining software and hardware on company end user devices and resolving incidents, while maintaining excellent support in a timely manner. Provide technical support for the company's technology devices that are on-site and remote through the phone, video, and written communication. Summary of Accountabilities: Great customer service (internal employees) and interpersonal skills. Diagnose and resolve software and hardware incidents to include, but not limited to workstations, phones, and network across a wide variety of software applications. Maintain excellent and effective verbal and written communication skills at various levels within the organization. Provide prompt and accurate troubleshooting on employee corporate devices physically and remotely to provide fixes. Must have excellent problem-solving and critical thinking skills. Configure systems in accordance with company standards. Conduct regular maintenance and upgrades on employee systems for hardware/software. Direct and escalate issues as needed or unresolved issues to Systems Administrator. Create service tickets with software and hardware vendors for incidents as needed while troubleshooting the incident until resolved. Maintain a list of issues and tasks and report status updates to supervisor. Maintain, track, and update documentation related to the job position. Onboarding new employee technology. Qualifications: Ability to identify issues and resolve them until completion. Strong interpersonal skills in both verbal communication and written communication. Demonstrate a willingness and passion to learn new techniques and procedures. Ability to think and work independently and meet necessary deadlines. Read and understand technical documentation (equipment manuals, installation guides, written procedures, and policies, etc.) Ability to multitask in a fast-paced environment. Experience with operating system deployment software. Experience Requirements: 1 year of relevant Information Technology experience Technical knowledge with Windows 10 and 11 within a domain environment. Knowledge with Office 365 for Exchange, SharePoint, OneDrive, Teams, and Office Applications. General knowledge with Apple iOS Devices. Technical knowledge on basic networking protocols and components Training \ Certification \ Education Requirements: CompTIA A+ Certification preferred Abilities Required: Must be able to communicate effectively with internal employees and external support vendors. Must be able to see and distinguish different colors, read small print, and hear/recognize audible signals such as dial tones. Must have valid driver's license and can legally operate a passenger vehicle within the state of Arizona The ability to use hand and power tools in a safe and efficient manner. Utilize common hand tools, safely, and in accordance with company policies and procedures. Positive and effective interaction with internal employees and external customers. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Level 3 Audiovisual is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status
    $38k-70k yearly est. 4d ago
  • iSeries Support Technician

    GTN Technical Staffing 3.8company rating

    Support specialist job in Phoenix, AZ

    iSeries Support Technician (Jr. Admin) HIGHLIGHTS Direct Hire Salary: $75,000 to $85,000 Residency Status: US Citizen or Green Card Holder ONLY Our client is looking for an iSeries Support Technician (Jr. Admin). The right candidate has excellent interpersonal skills, enjoys working in teams, and has a strong desire to learn and develop their technological experience. For this role, they are looking for a driven self-starter to effectively communicate with key stakeholders, as well as internal team members. The goal of this position is to maintain maximum availability of their IBM server environment. As a Jr Admin (Support Technician) you will work with your manager and be responsible for the daily operations of the IBM servers (AS400). This position would be perfect for someone who may be an iSeries operator looking for more career growth or someone that was an iSeries admin in a past life looking to get back in the field. If you're a proactive problem-solver with a passion for technology and a desire to learn and grow in a dynamic IT environment, we encourage you to apply. Responsibilities: • Include operating and monitoring the companies three IBM LPAR'S. • Develop, document & maintain procedures for system utilities such as BRMS (backup/restore) CMOD (Imaging) Go Anywhere (Secure File Transfer) Mimix (Replication Software) SEA (Exit Point software) • Identify technical innovation & process improvement opportunities, recommend solutions to improve performance and/or reduce cost. • Monitor and manage the IBM LPAR'S nightly & quarterly backups. • Experience with operating system upgrades, PTFs, Technology refresh, & Cumulative PTF packages. Knowledge of license key management & Digital certificate manager. • New user set up & removal, including security of system profiles. • Monitor & respond to helpdesk tickets involving iSeries questions or problems. • Have basic knowledge & understanding of system journaling, maintain replication between production and HA system using Mimix replication software. • Perform quarterly system rolls to our backup system offsite using our replication software • Ability to work non-business hours when issues arise. Qualifications: • 3 to 5 years' experience working with iSeries • Manages multiple projects effectively • Collaborate easily with co-workers and work well independently • Possess excellent communication and inter-personal skills • Perform effectively despite sudden deadlines and changing priorities • Proven ability to identify, analyze, and solve problems • Highly reliable self-starter; can be counted on to complete assignments • Proven competence in working with others in a team effort • Basic knowledge in Windows applications and Windows system knowledge "We are GTN - The Go To Network"
    $75k-85k yearly 1d ago
  • Project Support Coordinator

    Dexian

    Support specialist job in Phoenix, AZ

    Project Coordinator Pay Rate: $25-$27/hr Job type: 2-Year Contract with possible extension We're seeking a detail-driven Project Coordinator to support a Project Manager and project team on utility-related construction projects. This role manages day-to-day project tracking, scheduling, budgeting support, documentation, and coordination across internal teams and vendors. Key Responsibilities: • Assist with project planning, scheduling, permitting, procurement, construction activities, and closeout. • Maintain project forecasts, budgets, approvals, and cost tracking. • Analyze data, prepare reports, and ensure accuracy of project documentation. • Coordinate resources, vendor deliverables, materials, and information flow. • Manage meetings, action items, project records, and SharePoint updates. • Support onboarding for new project team members. • Must be able to drive a company vehicle. Requirements: • Bachelor's degree in Business, Finance, Construction Management, IT, or related field; or 4+ years of project support experience. • Experience in project coordination; utility construction and blueprint reading preferred. • Strong planning, communication, and problem-solving skills. • Proficiency with MS Office and project planning methodologies (e.g., critical path). • Full-time onsite, Monday-Friday, with up to 5 hours/week overtime; flexible work window between 6 AM-5 PM. #ProjectCoordinator #ProjectManagement #ConstructionJobs #UtilityConstruction #PhoenixJobs #ProjectSupport #HiringNow #CoordinatorRole Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $25-27 hourly 15h ago
  • Information Technology Support Specialist

    Motion Recruitment 4.5company rating

    Support specialist job in Phoenix, AZ

    Job Title: Level 3 IT Support Specialist Duration: 2 Months (Contract To Hire) Pay rate; $18.09 - $20.67 / hour Required Skills & Experience Associate degree or Certification in a technology services/technical discipline, or equivalent work experience. Technical certifications. 3-5 years of technical experience. Windows imaging experience, Intermediate Windows OS troubleshooting. Able to lift up to 50 lbs. solo. May be required to walk / sit / stand / crawl / kneel for extended periods. Ability to work in hot enclosed environments for short time spans required (i.e., data center hot isles) Ability to climb ladders and work from heights. Able to work independently as well as in teams of 3-4 and be flexible. Cleanroom experience recommended. Excellent customer service skills and excellent written/verbal communication skills. Knowledge of the Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11 Strong sense of ownership and willing to take responsibility for factory sustaining as well as supporting projects. Able to multitask and prioritize between multiple factory issues. Daily Responsibilities Troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component levels. Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team. Help support parts management, including ordering, forecasting, stocking, and properly disposing of used computing equipment. Responsible for communication with customers, Client technicians, and software/hardware specialists. Server install support. Mount servers into the rack in the Datacenter Connect the network cable. Set up iLO based on the document provided. Basic troubleshooting. Patching of servers and clients. Network Physical Touch Support. Candidate will be part of the on-site team, maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests. Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages, fixing issues, including replacement of cabling or hardware components. Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA. Perform hardware Rack & Stack installations of both Network and Server equipment, cable management, and installation of required network cabling. Completion of physical cable installations and removal of cabling components, TOR (top of rack) switches, pathway systems (cable tray), move equipment, network gear, and related communications infrastructure hardware and materials.
    $18.1-20.7 hourly 2d ago
  • Desktop Technician

    Pomeroy

    Support specialist job in Mesa, AZ

    We are seeking an experienced IT Onsite Support Technician to provide comprehensive technical support services at our client's location. This is a 1-year, full-time contract opportunity working Monday through Friday. The technicians will be responsible for day-to-day IT support activities including hardware/software troubleshooting, user support, system configuration, and more. Mac OS support experience is critical for this role. Key Responsibilities: Provide in-person technical support for PC and Mac users Diagnose and resolve hardware and software issues, including operating system (OS) configurations and updates Perform password resets, OS performance tuning, and general troubleshooting Inspect and troubleshoot hardware components such as hard drives, LCDs, USB ports, and other peripherals Provide support for Mac OS and Apple applications (required) Address network connectivity issues, including wireless connectivity and wireless certificate installation for workstations and tablets Configure and restore Windows user profiles; install and configure profile-specific applications Support the distribution and configuration of approved peripherals (webcams, keyboards, mice, power adapters, etc.) Distribute accessories/peripherals to users through the designated process Support incident remediation after application pushes/packaging (non-CSC owned/supported apps) Handle service requests including asset management at centralized device pickup/drop-off points Coordinate deployment of loaner PCs, including build and configuration if selected by customer Manage return, repair, and redeployment of loaner assets into the customer's pool Provide up to 1 hour per week of project coordination support for labor monitoring Assist with key IT functions and service delivery as needed Required Skills & Qualifications: Proven experience in IT support roles, preferably in an onsite capacity Strong Mac OS and Apple software support experience (required) Solid understanding of Windows OS, user profile management, and application configuration Experience with hardware diagnostics and peripheral device support Ability to troubleshoot network and wireless issues Strong customer service and communication skills Ability to work independently and manage time effectively Experience with IT service request and incident tracking systems Additional Information: Technicians will use customer-provided stock for accessories and peripherals This role involves hands-on technical support and regular interaction with end-users Candidate must be able to work onsite during the specified hours
    $35k-50k yearly est. 5d ago
  • Bilingual Spanish Specialist

    Afni 4.1company rating

    Support specialist job in Marana, AZ

    Our Bilingual/Spanish Representative team starts between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus. We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot. Walk into your career at Afni! What Will I Do as a Bilingual/Spanish Representative? Insurance is one of the most sustainable industries around! Look at it this way - as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual/Spanish Representative are a key player. As part of our Bilingual/Spanish Representative team, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide exceptional customer experience for customers. Duties and Responsibilities Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs. Educate the customers on our insurance products and services while identifying opportunities to sell additional products. Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources. Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues. Engage in a conversation with people from all walks of life. Every caller is unique, so providing and customizing assistance according to the policyholder's needs is a crucial part of the role. As a Bilingual/Spanish Representative, you will get: Full time hours. 40-hour work week. Job Stability. We've been in business since 1936. Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing. Medical, Dental and Vision Insurance. We will help cover the cost of your premium. Tuition Reimbursement. Your goals are important and we'll help you achieve them. Referral Program. We have one of the most lucrative referral programs around. Career Growth. Most of our senior leadership started as agents. We promote from within! Annual Performance Reviews. We reward your good work with more money. At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. TAZHGen Click this link to learn more about our Referral Rewards Program: **************************************** *Referrals must be new Afni hires and cannot be a rehire. More About Afni: What we do: ************************************** Where are we located: ********************************* What's new with us: *********************************** What it's like being part of the Afni family: ************************************* What are the qualifications to be a Bilingual/Spanish Representative at Afni? At least six months working in a service or sales environment Ability to work in a fast-paced environment Ability to multitask and use effective time management Ability to communicate written and verbally in both Spanish and English Computer skills Requirements Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $37k-40k yearly 5d ago
  • 92S Shower & Laundry Specialist

    Us Army 4.5company rating

    Support specialist job in Chandler, AZ

    As a Shower & Laundry Specialist, you'll be responsible for establishing and performing personnel laundry and shower operations. Requirements A U.S. Citizen or permanent resident with a valid Green Card 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns Testing & Certifications 5 Nationally Recognized Certifications Available 10 weeks of Basic Training 6 weeks of Advanced Individual Training 84 ASVAB Score: General Maintenance (GM) Skills You'll Learn Organizational Laundry Mobile Shower Operations Planning & Scheduling About Our Organization: The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Part Time Positions. ***Click apply for an Interview***
    $31k-51k yearly est. 13d ago
  • Instructional Support Specialist (Senior/ STRIVE/ Places/ Preschool)

    Arizona Department of Education 4.3company rating

    Support specialist job in Phoenix, AZ

    Instructional Support Specialist (Senior/ STRIVE/ Places/ Preschool) Type: Public Job ID: 131297 County: East Maricopa Contact Information: Creighton Elementary School District 2702 E Flower St Phoenix, Arizona 85016 District Website Contact: Human Resources Phone: ************ Fax: District Email Job Description: JOB CLASSIFICATION SUMMARY Responsible for providing paraprofessional and technical assistance to teachers, site supervisors and students in a variety of support assignments for Special Education. DISTINGUISHING CHARACTERISTICS This is a lead, paraprofessional classification responsible for coordinating and evaluating transportation needs, interpreting for the hearing impaired, or managing classroom behavioral issues. ESSENTIAL DUTIES The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the District's needs. * In-person attendance is an essential function of this classification. * Assists teachers by helping with classroom instruction and working with children during instructional activities. Assists in modifying classroom and homework for students requiring modifications. May assist in planning, supervising, and implementing field trips for the purpose of reinforcing classroom objectives; * Provides one-on-one and/or group tutoring assistance to students in variety of curricular areas as needed; * Monitors children's behavior inside and outside of the classroom. Escorts students to areas on campus; * Assists with clean-up and other related tasks following daily activities; * Assists with diapering, toileting activities and daily life skills activities when called upon; * Prepares classroom for activities, including organizing assignments and/or preparing homework folders; * Assists with grading papers; * Attends a variety of in-service training sessions and other related meetings; * Participates in testing students in a variety of areas, including academic and social progress. Enters and updates student information in applicable computer programs; * Participates in maintaining classroom bulletin boards and displays; maintains materials and supplies; contacts parents; and makes copies; and, * Performs related work as assigned.KNOWLEDGE * Basic first aid. * Basic mathematical skills. * Customer service principles. * Computer operations. * Classroom operations and activities. * Instructional strategies. * Assigned subject matter. * Programs and procedures in assigned area of responsibility. * Applicable Federal, State, and local laws, rules, regulations and standards. SKILLS * Monitoring and assisting children with activities. * Using office equipment. * Dealing patiently with children. * Maintaining order, discipline, and interest of children. * Performing routine mathematical calculations. * Providing customer service. * Utilizing a computer and related software applications. * Interpreting and applying applicable laws, rules, and regulations. * Preparing simple memos, letters, and/or other related written correspondence. * Reading and interpreting routine information from schedules, memos, and/or other written documentation. * Training employees on work methods and procedures. * Tutoring students in applicable academic areas. * Gathering and organizing data. * Solving problems. * Preparing lesson plans. * Writing and creating written documents. * Preparing and maintaining student records. * Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction. Education and Experience: Associate's degree or completion of 60 college credits or completion of District-approved exam, and two years of experience; or an equivalent combination of directly-related education and experience. Required Certifications/Licenses: * CPR/First Aid Certification. * TB test. Other: Our Beliefs: A Guide for Our Actions * We Believe In: * Loving each child as our own. * Mindful, curious, and adventurous learning. * Safe schools that nurture mind, body, and spirit. * High expectations that promote academic growth. * The strength that comes from the diversity of our community. * Our Vision: Creighton neighborhood schools inspire adventurous thinkers, collaborative learners, and kind-hearted leaders. Apply Online Today: ******************************************************************
    $31k-37k yearly est. 36d ago
  • Tax Engagement Support Services (TESS) Specialist

    RSM 4.4company rating

    Support specialist job in Phoenix, AZ

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. *This position requires in-office support 5 days a week* Responsibilities: Printing and assembling tax returns utilizing firm software tools and Route Sheet instructions in the workflow tool to ensure all required client deliverables are included in documents saved to document management system and for delivery to external clients. New client setup, tax organizers, scanning of client workpapers, if applicable, tax return delivery, workflow reporting and due date tracking as well as for meeting expectations for timeliness, responsiveness, accuracy, and service quality. Preparation of tax client documents such as engagement letters, statements of work, and other requested deliverables. Using deep understanding of the overall tax return process, takes ownership of the e-file process including monitoring and releasing external client tax returns to the taxing authorities, ensuring correct returns are released and all filing deadlines are timely met. Track for acceptance, transmission errors and rejections and resolve as appropriate. Required Qualifications: High school diploma or GED Strong technical aptitude, able to quickly master a variety of tax software and company tools Role will require specialized training for both tools and process Ability to problem solve in a fast-paced deadline driven environment Ability to communicate effectively both verbally and in writing Basic to intermediate Microsoft Office Skills Strong attention to detail, ability to work independently Problem solving skills allowing for independent decision making Demonstrates a working knowledge of the technology tools within assigned responsibilities Effective organization and time management skills Ability to manage multiple tasks At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $46,100 - $73,700
    $46.1k-73.7k yearly Auto-Apply 17d ago
  • Technology Support II - Production Management, Issues Management

    Jpmorgan Chase 4.8company rating

    Support specialist job in Tempe, AZ

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. **Job responsibilities** + Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved + Effectively communicate analysis of issues to internal and external stakeholders as directed + Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities + Ensures cases are resolved within established timelines for completion **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Should have experience in a Customer or Client Facing related role + Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries + Excellent communication skills, organizational skills and time management skills + Excellent technical skills and business acumen related to data management and payments processing + Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud + Exposure to observability and monitoring tools and techniques + Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework **Preferred qualifications, capabilities, and skills** + Knowledge of one or more general purpose programming languages or automation scripting + Experience with help desk ticketing systems + Ability to influence and lead technical conversations with other resolver groups as directed + Exposure to observability and monitoring tools and techniques + Experience in Large Language Models (LLM) and Agentic AI JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $54k-79k yearly est. 4d ago
  • SMT Production Support & NPI Technician

    Triad Electronic Technologies 3.7company rating

    Support specialist job in Phoenix, AZ

    The focus of this position is production support to include process engineering, SMT operation and troubleshooting support, Selective Solder operation support and all aspects of data management and preventive maintenance defined therein. This role will apply skills specific to the technology ways and means utilized and employed during electronics manufacturing. Support for design feedback and new product introduction adaption are also included in this role. Sales and Production Process Engineering Support Provide process related input to the Infrastructure team or Sales help mitigate risk and set appropriate pricing levels (fixtures, tools, DFM feedback) Interact with prospective customers to convey process capabilities when required Coordinate Production support activities (programming, profiles, rework, etc) Production Support Identify, recommend, and implement equipment and/or software to promote achievement of Key Business Objectives Troubleshoot and coordinate repairs to key manufacturing equipment to minimize downtime Execute Product Level Process Design / Re-design Review new and existing products as necessary to define most appropriate/efficient manufacturing process Interact with Customers and Production to resolve assembly exceptions, provide manufacturing feedback, and implement Engineering Change Orders in a timely fashion within the scope of said role Collaborate with Quality Assurance to conduct defect root cause/failure analysis and pursue corrective action as required
    $48k-82k yearly est. 22d ago
  • Technology Support III - Production Management, Issues Management

    JPMC

    Support specialist job in Tempe, AZ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities: Serve as a Senior SME within the Issues Management Team Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate root cause analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components Leads and ensures assigned project activities are completed within established timelines Required qualifications,capabilities and skills: 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands Excellent communication skills, organizational, time management skills and client facing experience Ability to work independently with minimal supervision as well as collaborate within a group Experience with incident management, production support and problem management processes Experience with Large Language Models (LLM) and experience in automation Preferred qualifications, capabilities and skills: Ability to influence and lead technical conversations with other resolver groups as directed Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management Collaborates with Application Management and Development teams to understand application functions and related downstream processing components
    $43k-76k yearly est. Auto-Apply 6d ago
  • Engineering Support Specialist I - Tempe AZ

    Msccn

    Support specialist job in Tempe, AZ

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Job Description When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future? The Control Systems organization has an immediate need for an Engineering Support Specialist I in the Digital Services team to support various Actuation Systems applications including thrust vector control, missile fin control, space, marine and aircraft applications. The selected individual will be responsible for tracking procurement/communication of hardware for assigned programs in Control Systems. Responsibilities Key Responsibilities Track procurement/communication of hardware for assigned programs Tie out with sourcing ‘Cradle to grave' management of detail hardware and end item hardware As needed: Place demand and manage reservations of demand Request material transfers for hardware Material master change requests Shipping engineering hardware without PO (exports, shippers w/o reference) Additional Qualifications/Responsibilities Qualifications YOU MUST HAVE 8 years of applicable experience in a customer facing role with experience in process improvement WE VALUE SAP Experience Hardware coordination experience Experience working with ISC, buyers, etc. Individuals should be self-motivated, able to work with little supervision, consistently take the initiative to execution of activities, and anticipate and adapt to the needs of the NPI project team or events Knowledge of material/hardware end-to-end flow: physically and systematically Past experience with hardware coordination: picking parts, kitting, etc. Good interpersonal skills with ability to work effectively with individual contributors and project team Proficiency with Excel is a plus In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: December 03, 2025 Due to compliance with U.S. export control laws and regulations, candidate must a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization.
    $47k-77k yearly est. 7d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Phoenix, AZ

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $33k-45k yearly est. 9d ago
  • Technology Support III - Production Management, Issues Management

    Jpmorgan Chase Bank, N.A 4.8company rating

    Support specialist job in Tempe, AZ

    Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job Responsibilities: Serve as a Senior SME within the Issues Management Team Ensure timely and accurate resolution of production issues. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate root cause analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with JPMC business partners and technology teams to identify process improvement opportunities Collaborates with JPMC business partners and technology teams to understand application functions and related downstream processing components Leads and ensures assigned project activities are completed within established timelines Required qualifications,capabilities and skills: 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Bachelor's degree or minimum 7+ years or relevant experience in performing complex research, troubleshooting, resolving and writing Advanced SQL queries Demonstrated strong technical skills, business acumen related to data management, performing complex research and Merchant Services payments processing Experience with SQL, Oracle Database, AWS Cloud, AWS Snowflake, Splunk, Unix and Linux Commands Excellent communication skills, organizational, time management skills and client facing experience Ability to work independently with minimal supervision as well as collaborate within a group Experience with incident management, production support and problem management processes Experience with Large Language Models (LLM) and experience in automation Preferred qualifications, capabilities and skills: Ability to influence and lead technical conversations with other resolver groups as directed Executive Presence including summarizing, recommending and presenting issues as well as solutions to Senior Managers and Executive Leadership as requested Able to influence internal stakeholders and peers and spearhead process improvement initiatives within Production Management Collaborates with Application Management and Development teams to understand application functions and related downstream processing components JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $54k-79k yearly est. 5d ago
  • Technology Support II - Production Management, Issues Management

    JPMC

    Support specialist job in Tempe, AZ

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI
    $43k-76k yearly est. Auto-Apply 6d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Support specialist job in Phoenix, AZ

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $51k-73k yearly est. 9d ago
  • Technology Support II - Production Management, Issues Management

    Jpmorganchase 4.8company rating

    Support specialist job in Tempe, AZ

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Commercial & Investment Bank Payments Technology team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ensure timely and accurate resolution of Issues Management cases. This requires you to conduct research, identify and coordinate work activity between stakeholders in a matrix organization and manage the lifecycle of the issue until resolved Effectively communicate analysis of issues to internal and external stakeholders as directed Builds and maintains strong relationships with Relationship Managers, Client Service Account Managements and Technology teams to identify process improvement opportunities Ensures cases are resolved within established timelines for completion Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Should have experience in a Customer or Client Facing related role Experience with AWS Snowflake, AWS Splunk, Oracle Database and SQL query experience writing and modifying complex queries Excellent communication skills, organizational skills and time management skills Excellent technical skills and business acumen related to data management and payments processing Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Experience with help desk ticketing systems Ability to influence and lead technical conversations with other resolver groups as directed Exposure to observability and monitoring tools and techniques Experience in Large Language Models (LLM) and Agentic AI
    $54k-79k yearly est. Auto-Apply 6d ago

Learn more about support specialist jobs

How much does a support specialist earn in Casa Grande, AZ?

The average support specialist in Casa Grande, AZ earns between $26,000 and $66,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Casa Grande, AZ

$41,000

What are the biggest employers of Support Specialists in Casa Grande, AZ?

The biggest employers of Support Specialists in Casa Grande, AZ are:
  1. Lucid Motors
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