Support specialist jobs in Fargo, ND

Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed. - Coordinate activities between the client, business, and technical stakeholders. - Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs). - Maintain various reports for client review and compliance. - Facilitate meetings and calendars as necessary. - Prepare and distribute meeting minutes. - Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance. - Act as a liaison between teams. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 70,000.00

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services . We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. Job Description The IT Desktop Support Specialist's primary role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and application support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Candidate may be required to interact with other members of the IT Team to diagnose and resolve unique problems. At times, the candidate may be asked to assist in the maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days. Qualifications Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Gather customer's information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more. Follow standard processes and procedures; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Organize ideas and communicate oral messages appropriate to listeners and situations; Stay current with system information, changes and updates Skill and Knowledge Qualifications: Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Willingness to co-operate with others and work to the greater good; Multi-tasking capabilities; Minimum 12 hours of weekend working availability on a Saturday or Sunday Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration Other IT certification helpful but not required Additional Information Conditions: Must be able to sit for long periods of time Position requires use of headset/microphone Salary: 16.25 Required Education: High School Diploma or GED, 2-year technical degree or similar experience. Required Experience: 1 year Customer Service Location: Fargo, North Dakota JobType: Full Time Hours: Variable

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: International Student Support Coordinator Institution: Minnesota State University, Moorhead Classification Title: MSUAASF Range B Bargaining Unit / Union: 211: Minnesota State University Association of Administrative Service Faculty City: Moorhead FLSA: Non Job Exempt Full Time / Part Time: Full time Employment Condition: Unclassified - Unlimited Academic Salary Range: $47,788.00 - $78,458.00 Position Purpose The International Student Support Coordinator provides essential services to prospective, current, and recently graduated international students and their families in keeping with the University's mission of providing service to the people of the world. The position is responsible for advising all international students on immigration regulations and related concerns, as well as providing resources for academic, personal, financial, social and cross-cultural concerns. To this end, this position is responsible for understanding and interpreting constantly-changing and nuanced immigration policies and rules, as well as the policies and regulations at Minnesota State Moorhead. It requires keeping up-to-date with complex federal, state, local and University regulations and sponsorship policies that impact international students and their dependents and effectively communicating these changes to those impacted. This position serves as a liaison to university departments, community groups, U.S. and foreign government officials and embassies, and other international agencies. The position is responsible for working with the Student and Exchange Visitor Information System (SEVIS) F-1 and J-1 programs and maintaining compliance with federal reporting requirements. The International Student Support Coordinator will be a member of the Office of Diversity, Inclusion, and Global Engagement department and will support the overall programs and initiatives of the department, as needed. This position will report to the Director of Diversity, Inclusion, and Global Engagement. Responsibilities International Student Advising (75%) * Provide in-person, telephone, and e-mail advising to international students on immigration regulations and sponsorship compliance (when applicable) as well as providing resources for academic, personal, financial, social, and cross-cultural concerns. * Provide specialized advising and resources and facilitate communication between international students and various stakeholders and university departments per the provision provided under the Family Educational Rights and Privacy Act (FERPA) on a variety of topics including, but not limited to admissions, employment, academic progress, registration, immigration concerns, financial issues, student life, administrative processes, and health insurance. * Provide letters and documentation regarding immigration and/or enrollment status, unique circumstances, etc. upon request. * Provide support to students in crisis situations and make appropriate referrals. * Keep up-to-date with federal, state, local and University regulations which impact international students. * Serve as liaison to university departments, community groups, U.S. and foreign * government officials and embassies, and international agencies and sponsors. * Develop, facilitate and/or implement programs and presentations on topics ranging from immigration and compliance to employment, academic success, and life skills using various platforms and multimedia options. * Serve as the Primary Designated School Official (PDSO) for F-1 and Responsible Officer (RO) for J-1 programs. * Maintain and process immigration reporting through the Student Exchange Visitor Information System (SEVIS) for F-1 and J-1 students and/or batch processing. * Serve as the primary point of contact with SEVP for recertification and redesignation for F-1 and J-1, and supervise all non-immigrant visa/immigration SEVIS processes and services for international students. * Maintain relevant student records in University systems and CRM Outreach & Other Duties (25%) * Work as an integral, engaged member of the Office of Diversity, Inclusion, and Global Engagement team to develop retention strategies, programs, and new international student orientations. * Perform other duties as assigned that support the University, division and departmental strategic priorities and initiatives. * Represent the interests and promote the visibility of the Minnesota State * Moorhead international student populations by serving on various campus committees and working groups. * Support the programs and services offered by colleagues within the department and the Division of Academic and Student Affairs. * Support and advise international students on campus integration and cultural engagement and belonging activities. * Other duties as assigned. Salary Range $47,788-$78,458 annually Minimum Qualifications * Master's degree in Education or related field plus 1 years of professional experience in international education OR Bachelor's degree plus 2 years of professional experience in international education OR an equivalent combination of post-secondary training, education and/or professional experience * International experience and demonstrated intercultural competence * U.S. Citizen or Permanent Resident as required by the Department of Homeland Security to serve as PDSO and RO. * Knowledge of Student Exchange Visitor Information System (SEVIS) for F-1 and J-1 students * Experience in compliance and risk management as they apply to regulations governing visas * Experience in working with diverse populations of faculty, staff, and students Preferred Qualification * Demonstrated experience working in international student support in a college or university setting * Previous experience as a Designated School Official and/or Alternate Responsible Officer Other Requirements * The successful candidate must be able to lawfully accept employment in the United States by the day employment begins. The University regrets that we are unable to offer H1-B sponsorship at this time. * A completed application will include a resume and cover letter Work Shift (Hours / Days of work) Monday-Friday, 8:00 AM-4:30 PM Telework (Yes/No) No About Minnesota State Moorhead is a vibrant community that pushes you to forge your own path. Help shape a campus where students thrive, connect, and lead! Benefits Information: At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously. Desired Start Date: 02-09-2026 Position End Date: Open Date: 12-02-2025 Close Date: 12-16-2025 Posting Contact Name: Gabby Bergquist Posting Contact Email: **********************

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR jFDfJaYBvl

Job Description Join Our Team at Golf Addiction! Are you ready to work in a fun, independent bar and grill environment? We're hiring all-around service industry professionals who can bartend, serve, and cook in the kitchen. Golf knowledge is preferred but not needed! What We're Looking For: Outgoing, dependable, motivated, and ambitious individuals Work as little as 15 hours or up to 40 hours per week Must be available on Saturdays and Sundays! Why Work With Us? Enjoy a golf entertainment environment and meet members of the community Build lasting relationships with our awesome customers, whether or not you're a golfer yourself Hourly pay + tips: with a dollar per hour guarantee per 2-week pay period. Apply Today: If you're looking for a place where work feels like fun, Golf Addiction is the place to be! #hc9728

Preference Employment Solutions is hiring a Digital Support Representative for a Fargo based team. In this role, you ll be the first point of contact for customers using mobile and online banking platforms helping with login issues, troubleshooting technical problems, and guiding them through digital features. If you re tech-savvy, customer focused, and ready to put your skills to work in a fast-paced support environment, we want to hear from you Apply today! Type: Temporary 3 weeks (Starts Oct. 2nd, 2025) Salary Range: $16-$20/hr. DOE Location: Fargo, ND Benefits: As part of our commitment to employee well-being, Preference Employment Solutions offers Minimum Essential Coverage (MEC) health plans for both individuals and families. Our plans provide essential healthcare benefits at an affordable cost, ensuring you have access to the coverage you need while working with us. Position Overview: Assist customers with account access, mobile app navigation, and online banking tools Troubleshoot technical issues and escalate when necessary Guide users through processes like transfers, bill pay, and account management Communicate professionally with customers via phone, chat, and email Characteristics of a Successful Candidate: Strong background in customer service and problem solving Comfortable with technology, mobile apps, and basic troubleshooting Clear, professional communication skills Reliable, detail oriented, and able to work in a fast-paced environment Must pass background and credit check How to Apply: Contact: Taylar at ************ Email: ******************* Visit Us: 2605 42nd St S, Suite 100, Fargo, ND 58104 Office Hours are Monday through Friday from 8: 00am to 5: 00pm Preference Employment Solutions is a local employment company successfully assisting job seekers for over 30 years! We are FREE and CONFIDENTIAL. Preference Employment Solutions is an equal opportunity employer.

FirstLink is looking for a Full-Time Care & Support Specialist. The Care & Support Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. The Care & Support Specialist will also provide follow-up care for individuals enrolled in the Care & Support program. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills. This position will work 40 hours/week, Monday-Friday. This position will be included in FirstLink's On-Call rotation and will be assigned primary On-Call approximately 6-8 weeks each year. FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday. Are you ready for an exciting opportunity? Apply today! Job Type: Full-time Salary: $19.00 per hour Benefits: Employee Assistance Program 100% paid health, dental, and vision insurance (for the employee only) Long-term and short-term disability Life insurance 12 days of paid time off, 8 hours accrued per month during the first calendar year 8 paid holidays and 3 floating holidays Schedule: Monday-Friday 12PM-8PM or 12PM-8:30PM Mid shift On-Call rotation Required Education and Experience: Must have a high school diploma or GED Must be 18 years of age or older Must be able to read, write, and follow oral or written instructions Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field Work Location: In person

LEAD THE WAY + DRIVE THE VIBE + KEEP THE ARTWORK MOVIN' ON THROUGH THE OPPORTUNITY: At Lakeshirts, we're more than just a company-we're a vibe. Born in the heart of Detroit Lakes, MN, we've grown into one of the largest privately-owned screen-printing manufacturers in the U.S. Our team creates over 40,000 garments daily for the resort, licensed collegiate, and K-12 markets. From our humble beginnings to now, we've embraced a unique culture that blends creativity, dedication, and a love for what we do. As a Floor Support Lead, you'll play a key role in ensuring on-time delivery from art to production, as well as maintaining art standards across all divisions. This position is essential to keeping our production running smoothly and efficiently. You'll need a can-do attitude with the ability to flex and adapt in a fast-paced environment, stellar organizational and people skills to keep the floor moving, and the energy to motivate your team. A healthy dose of enthusiasm and patience is key, as you'll be the glue that keeps everything together. If you're a creative, servant-leadership driven individual who thrives in a collaborative, high-energy environment, this could be your perfect fit. Joining us means becoming part of a culture where life's truly better in a t-shirt. This position is an onsite position at our Headquarters in Detroit Lakes, MN. Schedule: Monday-Friday, 8a-4p, with availability to respond to evening calls A Typical Day (job functions) | Train + Lead + Execute + Communicate + Collaborate Lead and support floor operations to ensure production goals and deadlines are met while upholding art standards Ensure all team members are trained in their responsibilities, safety protocols, and company policies, helping them stay NIMBLE and ready to adapt Work closely with artists to field questions and concerns, ensuring smooth and efficient collaboration across the team Conduct weekly check-ins with the team and report performance/attendance issues to the Art Manager to foster a culture of Continuous Improvement (#valuesinaction) Attend daily production huddles and communicate priorities to the team, ensuring alignment with the department's needs Utilize production reports and work orders to organize and manage priorities, always staying flexible to meet shifting demands Assign and reassign work as necessary to meet deadlines and ensure daily production goals are met Collaborate with other leads to uphold standards and communicate changes to art staff in a timely manner, ensuring consistent quality Manage design updates when logos change to maintain brand integrity Work with Quality Control to resolve any issues and ensure products meet the required standards Communicate inconsistencies in standards to the Art Manager and contribute to process reviews aimed at increasing efficiency Manage employee concerns and performance issues with professionalism, fostering a positive team dynamic Conduct quarterly performance reviews and yearly compensation reviews to ensure team members are motivated and aligned with company goals Continuously review and refine processes to improve team efficiency and effectiveness, embodying the value of Continuous Improvement Skills (qualifications) | Coaching + Mentoring + Effective Communication + Troubleshooting Exposure to leadership training is preferred, with a passion and natural ability for guiding and mentoring a TEAM towards success (there's another one of our Core Values!) A 2- or 4-year degree in Graphic Design is recommended, with proficiency and sold experience in Adobe Illustrator Completion of Lakeshirts' Train the Trainer program is preferred, but not required Proficiency in Microsoft Excel and Word is helpful, but not a deal breaker Multi-tasking is second nature to you, you're able to manage multiple priorities effectively, while keeping every little detail in check Strong independent decision-making skills, with the ability to use sound reasoning and good judgment Welcoming of change, NIMBLE and open-minded, with the ability to embrace and drive Continuous Improvement- it's in our DNA An ability to recognize our culture, contribute to it, and be a part of it; big egos, game players, "me firsts", entitled, and other such traits need not apply-we kind of mean it Reliable, responsible, flexible-you adapt, show up, and get the job done with precision Comfortable handling multiple interruptions without missing a beat, and you always follow through Excellent communication skills-both written and oral, you're a pro at getting the message across in a clear and approachable way Must love dogs (we kinda like them at our MN headquarters, and we hope you do, too) Must love tees, (and hats...and stickers...and novelty socks) WHY LAKESHIRTS IS THE PLACE YOU WANT TO BE. At Lakeshirts, we believe in making work as awesome as the apparel we create. We're not just a t-shirt company- we're also a hat, sticker, and sock company (and so much more!). We're a place where creativity meets culture, where ideas and innovation are encouraged, and where the atmosphere is truly one-of-a-kind. As one of the largest screenprinting manufacturers in the U.S., we decorate a variety of garments and accessories for the resort, licensed collegiate, and K-12 markets, supported by over 1,000 ah-mazing team members from sea to shining sea. OUR CULTURE TRULY SETS US APART. Life at Lakeshirts is all about embracing our core values, having fun, and working with great people who make every day an opportunity to thrive. We're looking for those who want to roll up their sleeves and make an impact while enjoying a culture that values creativity, teamwork, continuous improvement, and empowering each team member to define and elevate their success. We also foster a strong sense of community and are dedicated to wowing our customers on the daily. LIFE'S BETTER IN A T-SHIRT & SO IS WORK! Here's what you can expect when you join the Lakeshirts team: Compensation| Work Hard. Get Rewarded: Guided by our value of meritocracy, we offer a compensation package that reflects your unique skills, talents, and contributions. You are not just a number-your success, ideas, and efforts directly shape your growth and earning potential, empowering you to take your career to the next level. And there is an option to be paid daily! Insurance Benefits | We've Got You Covered: From health and life insurance to voluntary benefits like dental, vision, short-term/long-term disability, and critical illness & accident coverage, we've got you covered; benefits kick in the first of the month following 60 days of full-time employment Paid Time Off |Life Outside of Work: Enjoy up to 22 paid days off during the first year because we know life happens outside of work & we want you to be able to enjoy Profit Sharing | If We're Profitable. You're Profitable: When we win, you win Retirement Planning | Free Money? Yes, Please!: Our 401(k) program helps you plan for the future Onsite Perks |Get in my Belly: At our HQ in Detroit Lakes, enjoy hot breakfast, lunch, and snacks from our subsidized cafeteria Dogs @ Work| Yes. It's A Thing. And It's Pawsome: Bring your furry friend to work, because we believe dogs just make everything better Relaxed Dress Code | Wear What Makes You Feel Your Best: Whether it's jeans, tees, and flip flops- we believe comfort fuels creativity, and we offer an employee merchandise discount to keep you & your family well-stocked Flexible Work Schedules |Full Time, Part Time & Everything In Between: Because we understand the importance of work-life balance Unique Culture | That Is Priceless: We make work fun; we believe in teamwork, giving back to our communities and doing what we love with great people, and always rocking a t-shirt, a hat, and some cool socks ______________________________________________________________________________________________________ Cognitive or Mental Requirements of the Job: Employees must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision-making, dependability, judgment, reading, speaking, following direction, handling multiple priorities, and reasoning. Physical Demands: NEVER: Climb, Crawl, Lift 25-50 lbs., Lift Over 50 lbs OCCASSIONALLY: Lift, Stand, Walk, Carry, Push, Pull, Balance, Bend, Twist, Reach, Lift Under 10 lbs., Lift 10-24 lbs., Carry Under 10 lbs., Carry 10-24 lbs., Carry 25-50 lbs., Reach at Shoulder Height, Reach Below Shoulder Height FREQUENTLY: Reach Above Shoulder Height CONTINUOUSLY: Sit

LEAD THE WAY + DRIVE THE VIBE + KEEP THE ARTWORK MOVIN' ON THROUGH THE OPPORTUNITY: At Lakeshirts, we're more than just a company-we're a vibe. Born in the heart of Detroit Lakes, MN, we've grown into one of the largest privately-owned screen-printing manufacturers in the U.S. Our team creates over 40,000 garments daily for the resort, licensed collegiate, and K-12 markets. From our humble beginnings to now, we've embraced a unique culture that blends creativity, dedication, and a love for what we do. As a Floor Support Lead, you'll play a key role in ensuring on-time delivery from art to production, as well as maintaining art standards across all divisions. This position is essential to keeping our production running smoothly and efficiently. You'll need a can-do attitude with the ability to flex and adapt in a fast-paced environment, stellar organizational and people skills to keep the floor moving, and the energy to motivate your team. A healthy dose of enthusiasm and patience is key, as you'll be the glue that keeps everything together. If you're a creative, servant-leadership driven individual who thrives in a collaborative, high-energy environment, this could be your perfect fit. Joining us means becoming part of a culture where life's truly better in a t-shirt. This position is an onsite position at our Headquarters in Detroit Lakes, MN. Schedule: Monday-Friday, 8a-4p, with availability to respond to evening calls A Typical Day (job functions) | Train + Lead + Execute + Communicate + Collaborate * Lead and support floor operations to ensure production goals and deadlines are met while upholding art standards * Ensure all team members are trained in their responsibilities, safety protocols, and company policies, helping them stay NIMBLE and ready to adapt * Work closely with artists to field questions and concerns, ensuring smooth and efficient collaboration across the team * Conduct weekly check-ins with the team and report performance/attendance issues to the Art Manager to foster a culture of Continuous Improvement (#valuesinaction) * Attend daily production huddles and communicate priorities to the team, ensuring alignment with the department's needs * Utilize production reports and work orders to organize and manage priorities, always staying flexible to meet shifting demands * Assign and reassign work as necessary to meet deadlines and ensure daily production goals are met * Collaborate with other leads to uphold standards and communicate changes to art staff in a timely manner, ensuring consistent quality * Manage design updates when logos change to maintain brand integrity * Work with Quality Control to resolve any issues and ensure products meet the required standards * Communicate inconsistencies in standards to the Art Manager and contribute to process reviews aimed at increasing efficiency * Manage employee concerns and performance issues with professionalism, fostering a positive team dynamic * Conduct quarterly performance reviews and yearly compensation reviews to ensure team members are motivated and aligned with company goals * Continuously review and refine processes to improve team efficiency and effectiveness, embodying the value of Continuous Improvement Skills (qualifications) | Coaching + Mentoring + Effective Communication + Troubleshooting * Exposure to leadership training is preferred, with a passion and natural ability for guiding and mentoring a TEAM towards success (there's another one of our Core Values!) * A 2- or 4-year degree in Graphic Design is recommended, with proficiency and sold experience in Adobe Illustrator * Completion of Lakeshirts' Train the Trainer program is preferred, but not required * Proficiency in Microsoft Excel and Word is helpful, but not a deal breaker * Multi-tasking is second nature to you, you're able to manage multiple priorities effectively, while keeping every little detail in check * Strong independent decision-making skills, with the ability to use sound reasoning and good judgment * Welcoming of change, NIMBLE and open-minded, with the ability to embrace and drive Continuous Improvement- it's in our DNA * An ability to recognize our culture, contribute to it, and be a part of it; big egos, game players, "me firsts", entitled, and other such traits need not apply-we kind of mean it * Reliable, responsible, flexible-you adapt, show up, and get the job done with precision * Comfortable handling multiple interruptions without missing a beat, and you always follow through * Excellent communication skills-both written and oral, you're a pro at getting the message across in a clear and approachable way * Must love dogs (we kinda like them at our MN headquarters, and we hope you do, too) * Must love tees, (and hats...and stickers...and novelty socks) WHY LAKESHIRTS IS THE PLACE YOU WANT TO BE. At Lakeshirts, we believe in making work as awesome as the apparel we create. We're not just a t-shirt company- we're also a hat, sticker, and sock company (and so much more!). We're a place where creativity meets culture, where ideas and innovation are encouraged, and where the atmosphere is truly one-of-a-kind. As one of the largest screenprinting manufacturers in the U.S., we decorate a variety of garments and accessories for the resort, licensed collegiate, and K-12 markets, supported by over 1,000 ah-mazing team members from sea to shining sea. OUR CULTURE TRULY SETS US APART. Life at Lakeshirts is all about embracing our core values, having fun, and working with great people who make every day an opportunity to thrive. We're looking for those who want to roll up their sleeves and make an impact while enjoying a culture that values creativity, teamwork, continuous improvement, and empowering each team member to define and elevate their success. We also foster a strong sense of community and are dedicated to wowing our customers on the daily. LIFE'S BETTER IN A T-SHIRT & SO IS WORK! Here's what you can expect when you join the Lakeshirts team: * Compensation| Work Hard. Get Rewarded: Guided by our value of meritocracy, we offer a compensation package that reflects your unique skills, talents, and contributions. You are not just a number-your success, ideas, and efforts directly shape your growth and earning potential, empowering you to take your career to the next level. And there is an option to be paid daily! * Insurance Benefits | We've Got You Covered: From health and life insurance to voluntary benefits like dental, vision, short-term/long-term disability, and critical illness & accident coverage, we've got you covered; benefits kick in the first of the month following 60 days of full-time employment * Paid Time Off |Life Outside of Work: Enjoy up to 22 paid days off during the first year because we know life happens outside of work & we want you to be able to enjoy * Profit Sharing | If We're Profitable. You're Profitable: When we win, you win * Retirement Planning | Free Money? Yes, Please!: Our 401(k) program helps you plan for the future * Onsite Perks |Get in my Belly: At our HQ in Detroit Lakes, enjoy hot breakfast, lunch, and snacks from our subsidized cafeteria * Dogs @ Work| Yes. It's A Thing. And It's Pawsome: Bring your furry friend to work, because we believe dogs just make everything better * Relaxed Dress Code | Wear What Makes You Feel Your Best: Whether it's jeans, tees, and flip flops- we believe comfort fuels creativity, and we offer an employee merchandise discount to keep you & your family well-stocked * Flexible Work Schedules |Full Time, Part Time & Everything In Between: Because we understand the importance of work-life balance * Unique Culture | That Is Priceless: We make work fun; we believe in teamwork, giving back to our communities and doing what we love with great people, and always rocking a t-shirt, a hat, and some cool socks ______________________________________________________________________________________________________ Cognitive or Mental Requirements of the Job: Employees must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision-making, dependability, judgment, reading, speaking, following direction, handling multiple priorities, and reasoning. Physical Demands: NEVER: Climb, Crawl, Lift 25-50 lbs., Lift Over 50 lbs OCCASSIONALLY: Lift, Stand, Walk, Carry, Push, Pull, Balance, Bend, Twist, Reach, Lift Under 10 lbs., Lift 10-24 lbs., Carry Under 10 lbs., Carry 10-24 lbs., Carry 25-50 lbs., Reach at Shoulder Height, Reach Below Shoulder Height FREQUENTLY: Reach Above Shoulder Height CONTINUOUSLY: Sit

LSS is dedicated to providing community-based services in the most integrated setting possible. We developed Intensive Community Residential Services (ICRS) in response to a need in our community for more options for individuals with complex needs. $1,000 Hiring Bonus!* Job Summary: Positive Support Specialists (PSS) work in our ICRS programs. These are highly specialized programs in which we serve individuals with intensive medical, behavioral and mental health needs. We utilize a person-centered approach to creating a program that focuses on supporting people to reach their goals, while still considering the safety of the individual, team members and the community. Consistency and routine are key factors in the proven success of these programs. Highly trained Positive Support Specialists will assist individuals both at home and the community to participate in events and activities that are meaningful to the individual. As a PSS team member, you will also: Assist individuals to be more independent in performing essential life skills such as meal preparation, personal hygiene and navigating the community. Advocate for the people supported in areas such as rights, medical care and in the community. Complete necessary documentation and record-keeping every shift. Manage crisis situations safely and effectively - this can include potential use of manual restraints. Candidates will receive training for Positive Behavioral Supports and manual restraints in conjunction with the 245D requirements. Engage in trauma-informed care daily. What We Offer You: An excellent benefits package that includes medical, dental, life, vision, 403(b) plan with a match, wellness program, and other ancillary plans. A generous PTO plan, holiday pay, and float days. Training paid at full wage. Opportunities for continued professional development and growth within the organization. An ALIVE Workplace that is Supportive, Positive, Healthy, and Fun! A workplace that embraces diversity. An outstanding reputation. Requirements: Strong interpersonal skills with the ability to work with a variety of individuals. Must physically be able to stand, squat, bend, or walk for long periods of time. The ability to lift 50 lbs. is necessary. Knowledge of local community resources is a plus. Must be cleared by a Bureau of Criminal Affairs (BCA) background study and have a driver's license - a Motor Vehicle Check (MVR) is also required. Qualifications: Minimum education is a high school diploma, but the preference is a degree in a field relevant to this role. Minimum experience is 1-2 years of working with people with complex needs, but the preference is for 3-5 years of relevant experience Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us! *To be eligible for a hiring bonus you must meet the following requirements: 40% FTE or greater Remain up to date on all trainings Maintain employment in good standing Work all scheduled shifts Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.

Join our Supported Living Services Team! Full-Time Residential Coordinator The Supported Living Services (SLS) Department serves 130 individuals, supporting them to live more independently and to reach their life goals and dreams. The Residential Coordinator provides team member supervision, training, support, leadership, employee relationship building, caseload coordination, quality assurance, and program development. The position oversees and provides client-centered services and acts as a liaison with clients, guardians, county personnel, and other affiliates. Qualifications A bachelor's degree in a field related to human services, education, or health AND one year of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children. OR An associate degree in a field related to human services, education, or health AND two years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children. OR A diploma in a field related to human services, education, or health from an accredited postsecondary institution AND three years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older or equivalent work experience providing care or education to vulnerable adults or children. OR A minimum of 50 hours of education and training related to human services and disabilities AND four years of full-time work experience providing direct care services to persons with disabilities or persons age 65 and older under the supervision of a staff person who meets the qualifications identified in clauses (1) to (3). Supervision experience preferred. Must have the ability to demonstrate leadership skills. Excellent communication, interpersonal, and documentation skills necessary. The ability to maintain neat and accurate records is required. Must have the ability to implement and maintain organizational systems. Must positively work with all team members, families, and professionals in the community. Must exhibit a high level of initiative, be self-motivated, anticipate needs and be able to positively adapt to change. Must have computer skills and familiarity with a variety of software applications including Microsoft Office. What are the hours? 40 hours per week Monday-Friday 8 P.M.-5 P.M. What's in it for you? Rewarding work Flexible schedule Positive and fun work environment Employee referral bonus program Casual dress code Tuition assistance/scholarship opportunities including the national Public Service Loan Forgiveness Program Employee Assistance Program Benefits Health Plan (HDHP) Health Savings Account (HSA) with employer contribution Dental Vision Medical and Dependent Care Flex Spending Accounts Short- and long-term disability Voluntary Term Life insurance A 4% match on 401k contributions (immediately 100% vested and available after one year of employment) Paid vacation and sick time What should you bring? TEAM FIRST. Our team will only be successful if we are first in service to each other. Starting each day with the mindset "how can I help you today?" will lead to an environment of cooperation, support, appreciation-and fun! TRUSTED ADVOCATE. Our clients rely on us to use our expertise to understand their needs and to apply our knowledge to help them get the best result, and to stand with them in their growth and discomfort. EXTREME PATIENCE. We work with people with a variety of personalities and abilities-at times, under pressure. It's imperative to remain patient and kind in all interactions, to offer grace, and to express frustrations in a private and professional way, when necessary. BOLD INITIATIVE. See something new? Don't know the next step? Start by asking questions, gathering as much information as possible, and consulting resources to identify a next step or solution to design a path forward. ENTHUSIASTIC ADAPTABILITY. In our ever-changing world, the only certainty is change. Each client is unique, and our organization is constantly evolving, necessitating the ability to quickly and enthusiastically adapt to new circumstances. Must have a valid driver's license, reliable transportation, car insurance, be able to meet insurability standards, and meet all employment requirements. Proficiency in speaking and writing in the English language is required. Open until filled. If you are passionate, want to make a difference, and have a job where each day is different, we would love to meet you! Interested applicants should submit their application, cover letter and résumé. CCRI is located in Moorhead, Minnesota, across the river from Fargo, North Dakota. AA/EOE

Job Description Digital Guru is looking for a Tier 1 Bench & Helpdesk Technician to join our team in Edina, MN, Fergus Falls, MN or Wahpeton, ND. This role offers a mix of in-shop bench work and frontline customer support. You'll work on diagnosing, repairing, and configuring computers while also answering calls, managing tickets, and resolving Tier 1 technical issues. Responsibilities: Diagnose and repair desktops, laptops, and peripherals Configure new systems (OS install, drivers, apps, security) Perform firmware/BIOS updates and hardware diagnostics Prepare systems for delivery and maintain a clean work area Track inventory and update asset records Answer customer calls and create/update tickets in Syncro Resolve Tier 1 issues (password resets, printer problems, basic app/network issues) Escalate complex issues to Tier 2/3 as needed Requirements Requirements: High school diploma (CompTIA A+ or Microsoft certs preferred) 1+ year hardware repair or helpdesk experience (MSP a plus) Windows, Microsoft 365, and networking knowledge Familiarity with imaging and deployment tools Strong communication, problem-solving, and time management skills Ability to lift up to 50 lbs Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources

At Rapat Corporation, we are leaders in crafting top-of-the-line material handling solutions for industrial and agricultural applications. As a multi-generational business, we blend time-honored traditions with cutting-edge technology, ensuring our products meet the highest standards of quality and performance. Our state-of-the-art products are designed to streamline operations and enhance productivity across a range of industries. As we continue to innovate and expand, we're seeking a skilled and passionate Order Processing and Support Coordinator to join our team. What You'll Need: Associate's degree in business, administration, or a related field One or more years of relevant experience or training Proven experience in data entry, order processing, or complex administrative support is strongly preferred Exceptional attention to detail Strong technical proficiency with computer programs, including advanced experience with Microsoft Excel Solid organizational skills and a proven ability to manage time effectively Ability to work independently under minimal supervision while maintaining a professional and focused demeanor Clear and professional written communication skills What You'll Do: Manages the data entry cycle for all orders by following written documentation Coordinates trade shows, advertising inventory, and promotional item ordering/stock Backup to reception on-site If you have a sharp eye for detail and enjoy working with data and systems, we want to meet you! Why Join We invest in our people by offering a comprehensive benefits package and a culture built on stability and respect: Financial Future: Secure your future with our 401K program that includes company matching alongside a generous profit-sharing program Health & Wellness: Benefit from comprehensive health, dental, and vision insurance plans Work-Life Balance: Enjoy a stable, full-time position with generous Paid Time Off (PTO) and paid holidays Culture: Embrace a culture of inclusivity and opportunity-we're proud to be an Equal Opportunity Employer Apply today and become a valued member of our dynamic team. Let's build a brighter future together!

Start at $19-$23 plus depending on experience! Benefits DAY ONE! Carpet Cleaning Specialist NO EXPERIENCE REQUIRED - WILL TRAIN! Receive $300 Sign-On Bonus! Join a Winning Team today!Seeking a Full-Time Carpet Cleaning Specialist. Room to grow! Excellent benefits package that includes weekly pay, paid vacation & holidays, health, dental, vision, 401K plan & pay incentives! Benefits DAY ONE! We are a rapidly growing state of the art company looking for self- motivated individuals to join our team. If you are looking for a job with freedom, flexibility, and the opportunity for advancement this job is for you. Are you looking for a company that is willing and able to teach you everything you need to know to succeed? A company that is more concerned about you than about your job history or experience? A company that wants to give you the training and the opportunity you've been looking for? You will be operating state of the art modern truck mounted carpet cleaning equipment.Start your career today and join the Steamatic Family today! Apply in person at 4693 13th Ave N, Fargo ND. 58102 or apply online at Steamaticrrv.com (if you do not have a resume). Typical schedule is Monday-Friday 7:30am-4pm. Must be able to lift 50 lbs and pass a DOT physical exam. Work Location: One location Work Remotely No Job Type: Full-time Pay: $19.00 - $23.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Schedule: 8 hour shift Application Question(s): Willing to undergo pre-employment as well as random drug screening in accordance with local laws and regulations. License/Certification: Driver's License (Required) Work Location: In person

If you want to make a difference in the lives of children and their families and want to learn new skills, consider working at Dakota Boys and Girls Ranch Thrift Stores. Ranch thrift stores support our community and give the children served by the Ranch the tools they need for hope and healing. Because of our supportive, hardworking staff, children can see the world differently and feel love through those who care for them in our residential treatment and educational centers. Why choose Dakota Boys and Girls Ranch? Dakota Boys and Girls Ranch cultivates a culture of purpose, caring, and learning. The accepting and compassionate work environment unites employees around a common mission. Staff are encouraged to learn new things, share new ideas, and explore alternatives. The warm, collaborative, and inviting work environment supports teamwork, trust, and positive relationships. Our Culture of Purpose is exemplified by idealism and altruism. We are tolerant, compassionate, and respectful people trying to do good for the long-term future of children and families. Our Culture of Caring is built on relationships and mutual trust. We are warm, welcoming, collaborative, and supportive of each other. We are united by loyalty, and leaders emphasize sincerity, teamwork, and positive relationships. We respect all voices, cultures, and perspectives. We treat all with dignity. Our Culture of Learning is exemplified by exploration, expansiveness, and creativity. We are inventive and open-minded, explore alternatives, and encourage new ideas. We are united by curiosity; leaders emphasize innovation, knowledge, and adventure. We own our mistakes, learn from them, and move on. Schedule: Ability to work 10 a.m.-6:30 p.m. shift and rotating weekends. Responsibilities: Provide excellent customer service by assisting customers and donors in a pleasant and efficient manner. Assists donors in a pleasant and efficient manner. Lifts and carries goods for donors from and to their vehicles. Loads and unloads trucks with bags and/or boxes of donated goods. Sort through donations and allocate them to appropriate storage areas. Work closely with other team members and communicate clearly with the store management when needed. Pricing of goods/items as needed. Maintains a safe working environment. May occasionally supervise volunteer and community service workers. Willingness to train new team members. Job Requirements: At least 18 years old Ability to stand and walk for extended periods, as well as lift, stoop, bend, and twist. Employment Contingencies: National Registry Check Motor Vehicle Insurance Check Part-time benefits include: 403(b) Retirement Savings Plan Employee Assistance Program through Telus Health Paid Time Off (accrual based on hours worked) Voluntary Vision Insurance 20% discount on donated items at all Ranch Thrift Stores Opportunity for full-time work if a position becomes available. Full-Time Benefits: Medical with a Health Savings Account that gets $125 a month deposited by the Ranch! Dental 403(b) Retirement Savings Plan, employer matches up to 5% after your first year Employee Assistance Program through TELUS Health. Paid time off up to 17 days off accrued in your first year. Voluntary Vision Insurance Life insurance 20% discount on donated items at all Ranch Thrift Stores STAR Leadership Development Class The duties of this position may change from time to time. Dakota Boys and Girls Ranch reserves the right to add or delete duties and responsibilities at the discretion of the Ranch or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

The Technical Support Specialist provides technical support and guidance by troubleshooting user issues, installing and configuring hardware/software, and assisting with system maintenance. Qualification Requirements: A two-year IT associate degree with 2-4 years of relevant experience in Information Systems, Computer Science, MIS, Systems/Network Administration is required. A bachelor's degree in IT Management or related fields is a plus. Thorough understanding of IT principles, cyber security, operating and networking systems, interfaces, policies, and procedures. Expert computer skills in Microsoft Windows environment. Must be skilled in Microsoft Office Suite. Experience with SharePoint (configuration, management, or customization) is highly desirable. Ability to explain technical problems and offer solutions to those without technological training. Excellent verbal and written communication skills. Must be detail orientated, self-motivated with strong interpersonal and organizational skills. Excellent analytical and management skills, while technically savvy. Must be willing to interact with people and work in team environments. A valid driver's license is required or the ability to obtain one. Physical Requirements: Ability to operate a computer under normal ergonomic office conditions. Must be able to clearly articulate both verbal and written communications and directives. Required to lift and move objects up to 50 pounds. May require prolonged periods of standing and walking to perform some of the typical tasks and duties. Must be able to work required hours in the office during scheduled hours of 8:00 AM - 5:00 PM. Must be able to travel to offsite assignments. (Less than 25% travel). To perform this job successfully, and individual must be able to perform each essential task and duties satisfactorily. The requirements described here are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential Tasks and Duties: Manages multisite computer hardware, software, and phone systems via enterprise resource planning (ERP). Install, configure, and maintain computer systems, software, and peripherals. Help with basic security tasks, such as managing user access and ensuring compliance with security policies. Collaborate with other departments and vendors to schedule and implement software and hardware updates and functionality tests; resolve any issues that are identified during the testing process. Provide assistance to employees with technical problems as needed via email, virtual options, phone or in person; able to diagnose the source of problems and escalate complex issues when necessary. Ensure end users receive proper IT-related training. Develops and maintains relationships with external IT vendors and service providers. Practice and support continuous improvement initiatives within the company. Keeps abreast of latest technical advancements, Information Technology techniques and concepts. Assist the planning process related to IT infrastructure for future company growth. Performs other related duties as assigned. Company Information: The person in this position has access to various reports and records, which are considered as being of a highly confidential and classified nature. None of this material or information may be divulged or passed on to any outside source by the employee either during or after employment with Apex Engineering Group, Inc. Benefits: We're looking for experience, entrepreneurs and enthusiasm. Apex Engineering Group believes that every employee plays an important role in our company's success and that is why we strive to provide our employees with a benefits program that rewards them for their hard work and dedication they put forth everyday. We offer a competitive salary and a comprehensive benefits package, which includes: Performance-based bonuses Health, dental, and vision insurance Life insurance 401(k) plan with employer match and profit-sharing contribution Paid parental leave Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) Paid time off Short- and long-term disability coverage Employee wellness program Hourly Base Pay Range: $26-$32 ( Actual base pay is dependent on several factors, including experience, education, licensure, job location, and internal equity.) EOE/AA Please email ******************************* with any questions. Powered by JazzHR 0okYGj492Y

Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services. We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. Job Description The IT Desktop Support Specialist's primary role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and application support. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Candidate may be required to interact with other members of the IT Team to diagnose and resolve unique problems. At times, the candidate may be asked to assist in the maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days. Qualifications Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Gather customer's information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more. Follow standard processes and procedures; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software; Organize ideas and communicate oral messages appropriate to listeners and situations; Stay current with system information, changes and updates Skill and Knowledge Qualifications: Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Willingness to co-operate with others and work to the greater good; Multi-tasking capabilities; Minimum 12 hours of weekend working availability on a Saturday or Sunday Problem Solving, Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills, Customer Service, Quality Focus, PC Proficiency, System Administration Other IT certification helpful but not required Additional Information Conditions: Must be able to sit for long periods of time Position requires use of headset/microphone Salary: 16.25 Required Education: High School Diploma or GED, 2-year technical degree or similar experience. Required Experience: 1 year Customer Service Location: Fargo, North Dakota JobType: Full Time Hours: Variable