Support specialist jobs in Fayetteville, NC - 193 jobs
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FIELD SERVICE SPECIALIST
Vantive
Support specialist job in Fayetteville, NC
The Field Service Specialist at Vantive is responsible for installation, repair, preventive maintenance, and training on electro-mechanical medical devices in clinical settings. This role demands strong technical troubleshooting skills, customer interaction, territory management, and adherence to safety and quality standards. The position requires frequent travel, autonomous work, and effective communication to ensure equipment performance and customer satisfaction in the healthcare industry.
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver.
We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.
The Field Service Technician is a key customer facing position that represents the Vantive brand in clinical and hospital settings. This position manages an assigned territory and travels to perform installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices. Field Technicians are hands-on and enjoy solving advanced technical problems, interacting with customers, applying attention to detail, working autonomously, variation in their work, and traveling. This position focuses on providing a positive customer experience, strong communication, and ensuring all services needs are met in a quality and timely manner.
Essential Roles and Responsibilities
• Perform installation, calibration, preventive maintenance, and repairs on a wide range of electro-mechanical medical equipment, ensuring compliance with SLAs, quality standards, and safety protocols.
• Diagnose and resolve equipment failures, identifying root causes and implementing corrective actions using analytical and technical skills.
• Manage service territory by scheduling service calls, preventive maintenance, and travel efficiently to meet SLA commitments.
• Maintain accurate documentation of service activities, maintenance records, and inventory transactions; ensure test equipment is calibrated and functioning properly.
• Plan and order necessary parts for service and maintenance, maintaining proper inventory control.
• Provide training and guidance to customer personnel on equipment operation, maintenance procedures, and inspection techniques.
• Communicate effectively with customers regarding service status, arrival times, and issue resolution to maintain strong relationships and customer satisfaction.
• Represent the company professionally through positive attitude, appearance, and engagement with customers and colleagues.
• Mentor and support other service technicians; contribute to departmental meetings, training events, and knowledge sharing through troubleshooting guides and best practices.
• Contribute to team and organizational success by mentoring peers, sharing best practices, recommending service improvements, and keeping leadership informed of operational needs and challenges.
• Participate in installation projects, field actions, and assigned initiatives; may lead projects as needed.
• Ensure proper handling of delicate components and adherence to hospital regulations and environmental, health, and safety policies.
• Manage travel to clinical and stakeholder sites for technical support, training, and meetings.
• Demonstrate interpersonal skills that embrace Vantive's cultural values of Care, Own it, Trust and Innovate.
• Perform other duties as assigned.
Required Qualifications
• Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices, with the ability to diagnose issues, perform mechanical adjustments, and apply independent judgment to resolve complex equipment problems in compliance with safety and regulatory standards.
• Demonstrated ability to work independently to effectively manage assigned territory.
• Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers.
• Excellent verbal and written communication skills required.
• Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint).
• Able to work in healthcare environments while adhering to PPE protocols (e.g., gowning, mask), and meet the physical demands of the role including standing, kneeling, bending, and regularly lifting up to 50 lbs, with occasional heavier lifting using appropriate aids.
• Ability to travel 50-75%, including overnight stays; willingness to drive long distances or fly as required.
• Valid driver's license required.
• Demonstrates alignment with Vantive's cultural values: Care, Own it, Trust, and Innovate.
Experience and Education
• Associate's degree or higher in Biomedical Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical field
• OR associate's degree or higher in non-related field with 3+ years of electro-mechanical troubleshooting experience.
• OR Biomedical Engineering Technology (BMET) certification with 3+ years of electro-mechanical troubleshooting experience.
• OR completion of a U.S. military electrical or electrical biomedical equipment technology program.
• Previous field service experienced is strongly preferred.
We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $60,000 - $75,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
US Benefits at Vantive
This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan (“Aon PEP”), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.
We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive
Equal Employment Opportunity
Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodation
Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link
Recruitment Fraud Notice
Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Keywords:
field service specialist, medical device maintenance, biomedical engineering, electro-mechanical troubleshooting, healthcare equipment repair, preventive maintenance, clinical service technician, customer training, territory management, technical support
$60k-75k yearly 2d ago
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Operations Support Specialist - MTC
Savannah River Nuclear Solutions 4.5
Support specialist job in Rockingham, NC
13-Jan-2026
Operations SupportSpecialist - MTC
National Nuclear Security Administration
10610BR
Who We Are
As the Savannah River Site's management and operations contractor since 2008, Savannah River Nuclear Solutions (SRNS) makes the world safer. With safety and security in the forefront, SRNS develops innovative approaches to deliver on our environmental commitments and nuclear materials challenges; supplies products and services necessary to maintain the nation's nuclear deterrent; secures nuclear materials to prevent unwanted proliferation; and transforms nuclear materials into assets and stable wasteforms. The SRNS workforce is highly capable, engaged, and adaptable to meet existing and expanding missions. SRNS employees apply superior expertise and innovative solutions to complex and challenging national and global issues. We have the knowledge to address a range of national and international nuclear issues. We make the world safer - and you can, too.
Job Family
Operations
Discipline
Operations Support
Career Level
T3
Salary Range
$79,200 - $111,000
Note for Salary
This is the range within which SRNS expects the majority of qualified candidates would enter this role if offered. Actual offers may be more or less than the amounts shown depending on candidate's qualifications, experience, internal equity, and other factors.
Job Family Description
Operations personnel have overall responsibility for the execution of nuclear non-proliferation, defense programs, and environmental remediation mission activities, as well as the management and coordination of multi-functional areas. This includes Radiological, Maintenance, Engineering, Nuclear Criticality, Quality Assurance, Nuclear Material Control & Accountability, and Weapons Production activities. Operations personnel oversee the safe and efficient functioning of plant systems, equipment, and machinery in a nuclear setting. They monitor operational parameters, conduct routine inspections, and ensure adherence to safety protocols and regulatory requirements. They may respond to alarms, troubleshoot various issues, and implement corrective actions as needed to maintain operational stability.
Discipline Description
Operations support personnel provide general direction, guidance, data analysis or administrative support to ensure the implementation and maintenance of operations and programmatic functions. These functions will typically be in direct or indirect support of a specific facility (or facilities), location or functional area. They perform routine facility or area walkdowns, procedures reviews, inspections, or evaluations to ensure the safe and efficient operation of the facility. They conduct inspections and provide direction on resolution of issues identified. They perform various administrative or program functions in conjunction with or in support of operational program compliance, cost and budget, planning and scheduling, training, projects or special projects or related areas. Operations support personnel lead ad hoc teams in resolving moderately complex technical or programmatic compliance issues, events and concerns directly or closely associated with operations areas. They prepare and review technical work documents. They coordinate the functions of construction, operations, work control, maintenance, projects and other facility support personnel in facility operations and maintenance activities. They conduct and track training for operations personnel on systems and equipment and evaluate and critique performance. They support operations activities directly as needed by maintaining ancillary plant qualifications. They fulfill various operations support functions necessary to meet regulatory, industrial safety, and operational requirements.
Some Typical Duties & Responsibilities Include:
The PPOP Operations SupportSpecialist job duties will include the following:
* Serves as the primary machining specialist for lathes, mills, CMM and associated machining equipment.
* Provides independent oversight of work activities while ensuring compliance with institutional and facility requirements.
* Coordinates all work within assigned facility and ensures work activities, procurement, tooling, fixturing and machining are within the scope of the facility safety basis.
Required Qualifications
* Associate's degree in relevant field plus completion of applicable certification or on-the-job training plus at least 1.5 years of experience (YOE) in an applicable role, OR High school diploma plus completion of applicable certification or on-the-job training plus at least three years of experience (YOE) in an applicable role
* Equivalencies to experience and education requirements will be considered
* Ability to obtain and maintain a Q Clearance.
We'd Also Like to See
Technical associates preferred. Experience in complex industrial or nuclear, or machining experience is preferred. Understanding of applicable environmental laws and regulations, DOE orders, SRS policies preferred. May require security clearance and human reliable program acceptance.
Career Band
Technical Support
Career Band Description
* Roles in this band contribute to the business processes to achieve results by providing support of a technical nature to others who use the resulting information, materials, and/or analysis.
* Performs technical work, often in support of professional roles
* Typically requires vocational training or the equivalent experience
* Performs duties according to established procedures
Career Level Description
Requires full proficiency gained through job-related training and considerable on-the-job experience to perform a range of tasks; identifies key issues and patterns from conflicting data; completes work with limited degree of supervision, and may act as an informal resource for colleagues with less experience.
Security Clearance Information
SRNS is required by DOE to conduct a pre-employment drug & alcohol test and background review that includes checks of personal references, credit, criminal records, and employment history, and education verifications. Positions with SRNS may require applicants to obtain and maintain a DOE L or Q-level security clearance, which requires U.S. citizenship. Factors such as pre-employment background review results, dual citizenship status, and unpaid and/or unfiled taxes may impact your ability to obtain a security clearance. This list of factors is not exhaustive; pre-employment information and security clearance requests are reviewed on a case-by-case basis.
Clearance Required to Perform Job
Q
What We Offer
Savannah River Nuclear Solutions (SRNS) Benefits team is constantly assessing trends in the benefits area to provide the best possible services to our workforce. We ensure high quality outcomes of each service provider by consistent monitoring and oversight for positive results. We also negotiate cost effective premiums that will meet the needs of our evolving workforce. Your SRNS Health & Welfare benefits provide peace of mind and financial protection for you and your family. Some of the Benefits offered to full service employees include:
- Medical, Dental, and Vision insurance options
- Critical Illness and Accident Insurance
- Employer paid life insurance with buy up options
- Employer paid Short Term and Long Term Disability
- 401(k) with Employer Match
- Various wellness programs
- Paid Time Off and Holidays
- Discounts and other supplemental benefits
SRNS employees are critical to the success of SRNS, all while making the world a safer place. The work that we do every day makes a difference.
Standards of Excellence
The SRNS vision states that we will "be the standard of excellence in nuclear materials management by delivering knowledge, innovation and experience." This is underpinned by the recognition that everything we do relies on our employees and how they demonstrate the SRNS Standards of Excellence every day. Built on the foundation of safety and security, each employee is expected to:
Model Excellence by demonstrating the highest standards and values in work and promoting them within the organization and to the customer.
Deliver Results by meeting customer expectations to ensure objectives, goals and deadlines are met while being good stewards of resources.
Energize and Recognize Teams through growing organizational strength and recognizing continued excellence.
Build Relationships by developing relationships with coworkers and customers to foster a respectful workplace.
Shape the Future by creating a diverse, innovative and integrated workforce that fosters mission success and company growth.
Note:
SRNS is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status. SRNS utilizes the Disabled Veteran Enhancement Opportunities program which is aimed at improving employment opportunities for disabled veterans at the Savannah River Site (SRS). SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, you may contact us by phone at , or by e-mail at .
Job Expires
21-Jan-2026
$79.2k-111k yearly 2d ago
Technical Support Specialist II - WashU IT
Washington University In St. Louis 4.2
Support specialist job in Clayton, NC
Scheduled Hours40Under moderate supervision, responsible for the advanced support of desktop and server computer systems and other technology-based systems for University staff, faculty and students; including support for computer operating systems, software, hardware and networking. May serve as a system owner, technical expert or specialist in a particular area such as in the applications, systems or hardware areas. The employee interacts with a broad range of client requiring strong communication and customer service skills as well as the ability to use a wide variety of technical resources (i.e., engaging vendor support) to provide a high level of technical support to clients.Job Description
Primary Duties & Responsibilities:
Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1 Service Desk. Collaborates with higher level technical areas on planning and issue resolution.
Provides technical guidance and subject matter expertise including documentation for level 2 staff and tier 1 and tier 2 user services staff.
Acts as an escalation point for advanced technical issues within employee's knowledge domain.
System administration: maintenance, upgrades, new implementation, consultation and planning system administration activities.
Attends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal Office Environment
Physical Effort
Typically Sitting at a desk or table
Equipment
Office Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Providing Desktop Support In An Enterprise Environment (4 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
Bachelor's degree
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Interpersonal Communication, Microsoft Office, Oral Communications, Organizational Capability, Prioritization, Written CommunicationGradeG10-HSalary Range$25.47 - $39.49 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$25.5-39.5 hourly Auto-Apply 7d ago
Computer Field Tech Position- Fayetteville NC
BC Tech Pro 4.2
Support specialist job in Fayetteville, NC
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Technical/Resource Support Specialist
Ascensus Global 4.3
Support specialist job in Fayetteville, NC
ABOUT US: Ascensus Global, Inc. (formerly MultiLingual Solutions, Inc.) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 21 years of successful experience providing professional language services, foreign language and cultural training, and analysis support to a broad client base consisting of more than 40 U.S. military and intelligence customers, as well as over 2,000 civilian government, commercial and non-profit organizations in various fields. With ISO 9001:2015 and 17100:2015 certifications, AGI provides services in more than 100 languages, employing innovative technologies and methodologies and applying best practices from both the Government and commercial arenas to advance each customer's unique communication and operational objectives throughout the U.S. and across the globe.
POSITION SUMMARY: AGI is seeking one (1) Technical and Resource SupportSpecialist in Fort Bragg, NC, to support a country-wide language training contract. The Technical/Resource Specialist is responsible for providing customer service, administrative support, and resource/facilities functions 100% of the time. *This contract is pending award.
Requirements
ESSENTIAL RESPONSIBILITIES:
Provide customer service support (in person, via email or phone), which includes assisting customers in the selection and checkout of materials and orientation to the use of language facility equipment upon request from customers.
Provide support to staff and instructors with such administrative functions to include but not limited to copying support, typing, duplication of classroom materials such as audio and video tapes, training aids and classroom set up and tear down, arranging supplies and training aid support.
Schedule facilities and distance learning delivery to include monitoring the use of the computer lab/language lab.
Control and maintain an extensive inventory of materials, publications and equipment.
Generate reports on attendance, inventories and scheduling.
Install and configure devices such as scanners, printers, and keyboards upon consultation with local network administrators.
Provide expertise in Automated Visual (AV) technologies, general multi-media equipment, interactive whiteboards and touchscreens, language lab equipment, CD burners, scanners, satellite communications equipment, digital cameras and digital video cameras, video capture software and hardware utilities, and sound recording equipment and software.
Provide generalized instruction on the operation and use of such equipment on an ad hoc basis.
Provide expertise in the installation and use of office software, such as MS Office suite products, data management program, educational and foreign language software, particularly with the installation and use of foreign fonts.
Review and test software packages for potential use in projects and operations and maintain up to date knowledge of computer technology and recommend upgrades and new equipment as necessary.
Provide expertise with authoring software to include the ability to design screen pages for web-based lessons, develop and use templates, import audio and video media, create hyperlinks and linking sound files, edit technology aspects of lessons, create navigation tools and strategies, manipulate fonts and use font development software, and develop keyboard layouts for foreign fonts when necessary.
Provide technical expertise to all staff, teachers, and students with computer/technology and language laboratory issues.
Provide expertise in managing and maintaining a web site, using current HTML-based authoring tools.
Configure and manage language learning telecommunications links comprised of satellite television broadcasts, teleconferencing, video conferencing, and Internet distance learning programs.
SECURITY CLEARANCE: All personnel hired are required to possess and maintain a favorably adjudicated National Agency Check with Inquiries (NACI) investigation as a condition of employment.
QUALIFICATIONS:
U.S. citizenship.
Minimum 1 year of technical and resource support experience.
Familiarity with foreign languages and/or training.
PREFERRED QUALIFICATIONS:
Experience supporting a language training contract.
3 years of technical and resource support experience.
WORK ENVIRONMENT: 8-hour shifts.
PAY RANGE:
Pay Range: $75,000 - $85,000
Ascensus Global Inc. (AGI) pay range and level are general guidelines for this job. Several factors, including education, geographic location, contract labor categories, experience, knowledge, skills, and abilities, or market data, determine the final salary.
BENEFITS:
Our benefits package includes health and welfare options (medical, dental, vision, and health savings account), short and long-term disability, company-paid life insurance, additional voluntary coverage, a 401(k) plan with company match, paid time off, and holiday pay.
AGI is committed to equal employment opportunity without regard to race, color, ethnicity, national origin, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion, disability, military/veteran status, or any other characteristic or condition protected by federal, state, or local laws. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination regardless of their physical/mental disability or veteran status.
$75k-85k yearly 60d+ ago
IT Helpdesk Technicians
Eclerx
Support specialist job in Fayetteville, NC
We are looking for competent IT Helpdesk Technicians to provide fast and useful technical assistance on computer systems.
IT Helpdesk Technician candidate should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to work with your team to achieve specific goals.
Primary Responsibilities
Coordinate and/or perform hands-on fixes at the desktop / laptop level, including installing and upgrading software, installing hardware, implementing file backups, configuring / troubleshooting desktop / laptop systems, email clients and applications.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Contribute to improving customer support by actively responding to queries and handling complaints
Own and execute IT asset movement
Ability to install and troubleshoot All in One and Laser Printers
Knowledge, Skills, & Experience Requirements
Proven work experience as a Helpdesk/Desktop Technician.
Solid technical background with an ability to give instructions to a non-technical audience.
Customer service oriented with a problem solving attitude.
Teamwork skills.
“Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests.”
$35k-61k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Fayetteville, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$66k-90k yearly est. 17d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Support specialist job in Fayetteville, NC
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$36k-50k yearly est. 60d+ ago
Technician - Process Quality Assurance Floor Support (Night Shift)
Eli Lilly and Company 4.6
Support specialist job in Parkton, NC
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Eli Lilly RTP is a new state of the art Parenteral, Device Assembly, and Packaging Facility in Raleigh-Durham North Carolina. This is an exciting opportunity to be part of Team Lilly and work with the latest formulation, isolator, and visual inspection technology.
The Quality Assurance Floor SupportSpecialist works as a member of the QA Floor Support team and reports to the QA Floor Support Supervisor. Responsibilities include providing QA oversight to GMP operations in the Parenteral equipment preparation, formulation, filling, and visual inspection areas. The QA Floor SupportSpecialist oversees production functions to achieve site goals while providing Quality oversight and ensuring compliance.
Job Responsibilities:
Responsible for adhering to safety rules and maintaining a safe work environment for both ones-self and others by supporting HSE corporate and site goals.
Responsible for ensuring training is completed and remains in compliance.
Communicates with Quality Specialist Lead and QA Floor Support Supervisor on quality and operational issues.
Ensures adherence and understanding of good documentation practices and compliance with applicable procedures for both Operations and Support personnel.
Advise Operations and support personnel on quality matters, while driving the site Quality culture.
Ensures regular presence in assigned parenteral areas to monitor aseptic behaviors, GMP programs and quality systems.
Reviews and approves GMP documentation in support of daily operations such as: electronic batch record logs, paper logbooks, cleaning, and procedures versus performance.
Performs daily documented Quality Checks.
Perform sample collection, inspection, and delivery of samples to storage location and/or laboratory.
Troubleshoot and provide QA systems support to reconcile issues in systems, such as, inventory control systems (SAP), laboratory LIMS system (Darwin) and other systems as required (TrackWise. PMX).
Participate in self-led inspections and provide support during internal / external regulatory inspections.
Ability to work cross functionally and work collaboratively with all levels of the organization.
Basic Requirements:
High School Diploma or equivalent
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Completion of Post Offer Exam or Completion of Work Simulation if applicable.
Ability to work overtime, as requested.
Additional Preferences:
Demonstrated strong oral and written communication and interpersonal skills.
Bachelor's degree in a science, engineering, computer, or pharmaceutical related field of study, preferred.
Demonstrated knowledge and understanding of pharmaceutical process and Quality Systems.
Knowledgeable with inventory management systems and deviations systems, (i.e. SAP, TrackWise, etc.)
Previous work with combination products or devices with experience with US/EU regulations and notified bodies.
Previous experience in GMP production environments.
Previous facility or area start up experience.
Knowledge of Validation / Qualification activities.
Demonstrated decision making and problem-solving skills.
Strong attention to detail
Proven ability to work independently or as part of a team to resolve issues.
Additional Information:
Night shift: The position will support a 24/7 operation, working a rotating twelve (12) hour day shift schedule. During the onboarding phase, role will work eight (8) hours Monday-Friday day shift, then transition to the rotating twelve (12) hour day shift stated above upon approval from Supervision.
Applicant may work in various areas within the DAP and Warehouse buildings. Mobility requirements should be considered when applying for this position.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$18.02 - $38.61
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
$93k-121k yearly est. Auto-Apply 53d ago
Business Applications Specialist
Colony Hardware 4.0
Support specialist job in Garner, NC
The Business Applications Specialist is responsible for delivering company-wide business solutions through ERP and external software application configuration/development as well as supporting all field-based users utilizing such applications. This includes troubleshooting applications for all internal customers, such as Sales, Finance, Operations, Supply Chain, and other business units. This position is also responsible for managing assigned projects and defining, developing, testing, training, analyzing, maintaining, and improving in-house and external provided software applications. Continuous mentoring and development of system users will be critical to support the collective application of all systems and processes.
Location & Schedule
* The closest Colony branch location
* Typically 8am and 5pm, Monday through Friday
* Moderate travel requirements between Colony locations (including weekend travel and overtime)
Essential Job Functions
* Act as the first line of Application Support, including support that may not be in normal business hours.
* Support the release of all new, enhanced, or repaired system applications to ensure maximum user adoption. This will include documentation and providing user training.
* Participate in all system implementation projects supporting new acquisitions.
* Act as an ambassador of Colony at all times.
* Work closely with the IT Development team, corporate departments, regional teams, and branch resources to coordinate specific duties and implement deliverables.
* Assist Developers, Analysts, and Designers in conceptualizing, developing new software programs, and applications.
* Develop and maintain professional relationships with our 3rd party strategic partners to help ensure Colony will be top priority in times of urgent need.
* Proactively keep Senior Business Applications Specialist informed of status and open issues at all times.
* Respond and resolve problems in an efficient and timely manner.
* Maintain currency of all Colony systems, policies, and procedures.
* Maintain a moderate travel schedule throughout the year with potential overtime / weekend travel.
Strategy & Planning
* Analyze and assess existing business systems and procedures to drive measurable continuous improvement and increase profitability.
* Manage the definition, development, and documentation of software business requirements, objectives, deliverables, and specifications in collaboration with internal users and departments.
* Manage defining software development project plans, including scoping, prioritization, scheduling, and implementation.
* Provide Project Management with tracking of the status of various projects throughout the project lifecycle. This includes full immersion into such projects and becoming the expert in the room of associated tasks to drive to expected outcomes.
Acquisition & Deployment
* Assist in planning & facilitating the Business Assessment / Gap Analysis Process pertaining to the system migrations.
* Conduct research into software application products and services in support of business requirements.
* Coordinate with external vendors to drive efficient implementation of new software products, and for resolution of any adaptation issues.
* Manage the prioritization and scheduling of applicable software improvements and upgrades.
* Manage and conduct on-site training pertaining to system migration and utilization of system applications.
* Develop, plan, and conduct all post go-live support, training, and advanced training.
* Provide on-site field support during conversion and post go-live hyper care weeks in business support of branch and regional leadership.
Operational Management
* Collaborate closely with business stakeholders to understand their requirements, informational needs, and data sources, and conduct requirements gathering sessions, meetings, and presentations.
* Translate business needs into a clearly defined and detailed business requirements document, inclusive of business use cases, process flows, traceability matrices as well as report mock-ups.
* Clearly document and articulate As-Is with To-Be business needs and be able to educate users on system functionality/features and help bridge the gap on processes as needed.
* Ensure systems integrations are built for scale to align with the growth of the company while maintaining accuracy and completeness of data flowing from our ecommerce platform, fulfillment center, and other third-party systems.
* Work with the internal and implementation partner teams on automating data integrations.
* Stay ahead of the new features and functionality, and provide recommendations for continuous improvements.
* Participate in technical design reviews & audits to ensure design objectives are met and standards are followed.
* Work with direct reports and end users on usability / Help Desk issues.
What You'll Need for success:
Knowledge & Experience
* In-depth, hands-on knowledge of, and experience with, enterprise applications, with preferably 2 years' Colony experience with the day-to-day technical management and implementations
* Understanding of ERP workflow functionality and processes
* Strong understanding of common industry-standard business practices in accounting, supply chain, distribution, and warehouse management
* Related experience with 3rd party tools and add-ons like Boomi, Avalara, Gains, Descartes, RFSmart a plus
* Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
* Excellent written and oral communication skills as well as proficient in the use of Microsoft Office (Outlook, Word, Excel and PowerPoint)
Personal Attributes
* Experience working in a team-oriented, collaborative environment, with strong teamwork and interpersonal skills
* Highly self-motivated and directed with the ability work independently
* Ability to absorb new ideas and concepts quickly and good analytical and problem-solving abilities
* Ability to manage competing priorities and effectively prioritize and execute tasks in a high-pressure environment
* Ability to communicate effectively across all levels and present ideas in business-friendly and user-friendly language
* A strong commitment to customer service, including a focused appreciation for the perspective of our end users and their customer-driven urgencies
* Ability to provide strong team leadership through effective coaching, and training that result in successful employee development
* Ability to think proactively and strategically
Education & Certification
* Bachelor's degree required in the field of Business Management, Computer Science, or Information Systems, and 3 years of related work experience.
* Education and/or certifications with significant experience in SDLC, and project management are desired.
We Can Offer You:
We value performance that exhibits a high sense of urgency, coupled with attention to detail and a strong customer service orientation! We also care about the welfare of our employees, which is why our salary and benefits are competitive. Colony's benefits include:
* Yearly discretionary bonus potential based upon performance.
* Medical (including HSA/FSA), Dental, Vision, STD/LTD, Life Insurance.
* 401k with company matching.
* Competitive PTO and paid holidays.
* Company-provided PPE as required.
* Industry leading training and development.
* Generous discounts on the best products from leading industry vendors.
Life at Colony:
Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.
At Colony, our people are our most valued asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally.
If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family!
Colony's Commitment to Equal Opportunity:
Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
$71k-123k yearly est. 6d ago
Technical Equipment & Fleet Support Specialist
Siemens Energy
Support specialist job in Clayton, NC
**A Snapshot of Your Day** **On a day-to-day basis, you will be responsible for assisting warehouse personnel with pulling, packing, shipping, and receiving materials, while overseeing incoming and outgoing shipments of field technical equipment. You will manage inventory, organize equipment for transformer crews, and support vehicle maintenance logistics, ensuring all operations run smoothly. Additionally, you will maintain cleanliness in the service areas, arrange for the disposal of hazardous materials, and order consumable goods to enhance overall efficiency.**
**How You'll Make an Impact**
+ **Support warehouse operations including pulling, packing, shipping, receiving, cycle counting, and ordering consumables for GT SV Parts and Selma Service teams.**
+ **Manage incoming and outgoing shipments of field technical equipment and maintain inventory records (TCTP) for service equipment.**
+ **Coordinate equipment setup for transformer crews and assist with outfitting or decommissioning service trailers and tractor trailers.**
+ **Assist Fleet Specialist with service vehicle logistics, maintenance, and CDL-type vehicle handling.**
+ **Maintain and organize the service yard, warehouse, and training areas to meet operational, security, and EQS standards.**
+ **Conduct inspections and maintenance on transformer equipment, generators, trucks, trailers, and arrange proper disposal of hazardous and operational materials.**
**What You Bring**
+ **Excellent written and oral communication skills.**
+ **Skilled in Microsoft office products (Power Point, Word and Excel).**
+ **3+ years' experience in SAP (PT2) / Inventory management system.**
+ **Class A CDL required.**
+ **Familiarization of DOT standards for vehicle maintenance and inspections.**
+ **General electrical and safety familiarity.**
+ **General warehousing / plant operations experience**
**About the Team**
**Grid Technologies**
**Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.**
**Who is Siemens Energy?**
**At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.**
**Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.**
**Find out how you can make a difference at Siemens Energy: **********************************************
**Rewards**
+ **Career growth and development opportunities; supportive work culture**
+ **Company paid Health and wellness benefits**
+ **Paid Time Off and paid holidays**
+ **401K savings plan with company match**
+ **Family building benefits**
+ **Parental leave**
****************************************
Equal Employment Opportunity Statement
Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local
law.
$36k-63k yearly est. 31d ago
Sales Support Specialist
Caterpillar, Inc. 4.3
Support specialist job in Clayton, NC
**Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Are you passionate about construction equipment and driven to make an impact? As the Mini Excavator **Sales SupportSpecialist** for North America, you'll be the go-to expert for product and application knowledge-empowering dealer sales reps and field teams to deliver exceptional results. This role is perfect for someone who thrives on collaboration, loves sharing knowledge, and brings contagious enthusiasm and creativity to every interaction.
**What** **You'll** **Do**
+ **Champion Sales Success:** Provide product and applicationexpertiseto dealer sales reps and global field teams, ensuring strong execution and a compelling value proposition
+ **Train & Inspire:** Develop and deliver engaging product and application training for dealers, reps, and customers
+ **Drive Competitive Insights:** Lead competitive performance studies, feature/benefit comparisons, and maintenance/repair cost analysis
+ **Shape the Future:** Partner with commercial and engineering teams to influence next-generation product development through customer insights and functional specifications
+ **Create Impactful Resources:** Design technical sales materials and creative tools that help dealers win
+ **Represent the Brand:** Be the face of Caterpillar at trade shows and industry events,showcasing Mini Excavators with energy andexpertise
+ **Collaborate & Respond:** Act quickly to dealer requests and product queries, building trust and strong relationships
**What You Have** **(Core Skills)**
+ **Value Selling** **:** Proven success working with dealerships andcustomers, understanding their challenges and how to help them succeed
+ **Effective Communications** : Ability to developanddeliverenthusiasticandinnovative training, resources, and solutions
+ **Decision Making & Critical Thinking** :A commitment to aligning solutions with customer needs and delivering exceptional value
+ **Industry Knowledge** **:** Strong understanding of machine performance and applications-recognized as an expert in your field
+ **Relationship Management** :Ability to build cooperative relationships with dealers, customers, and internal teams
**Top Candidates Will Also Have**
+ Bachelor'sdegree
+ Field sales rep experience or experience in engineering, product marketing, sales support
+ Broad knowledge of Caterpillar products, dealer operations, and commercial strategies
+ Familiarity with product configuration and NPI processes
+ Understanding of the Mini Excavator portfolio
Up to 30% domestic travel is required for this role.
**Ready to bring your** **expertise** **, energy, and creativity to a role that shapes the future of Mini Excavators? Apply today and help us make a difference!**
**Summary Pay Range:**
$95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
**Benefits:**
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
+ Medical, dental, and vision benefits*
+ Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
+ 401(k) savings plans*
+ Health Savings Account (HSA)*
+ Flexible Spending Accounts (FSAs)*
+ Health Lifestyle Programs*
+ Employee Assistance Program*
+ Voluntary Benefits and Employee Discounts*
+ Career Development*
+ Incentive bonus*
+ Disability benefits
+ Life Insurance
+ Parental leave
+ Adoption benefits
+ Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
**Posting Dates:**
January 5, 2026 - January 15, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community (*********************************************** .
$36k-53k yearly est. 58d ago
POOL - IT Support Specialist I (part time)
Fayetteville Technical Community College 3.6
Support specialist job in Fayetteville, NC
First Section Pool Title POOL - IT SupportSpecialist I (part time) Pool Number S25-25 Announcement Summary This is a continuous recruitment pool not specifically advertised. The pool is continuous in order to develop a qualified pool of interested candidates.
We invite applications to be submitted for potential openings.
Duties
This position provides technical support, user assistance and system updates and maintenance for the College in a hands-on capacity throughout the College and ensures that issues are resolved efficiently and effectively. This position provides support to the faculty, staff, and classroom computer labs by performing diagnosis and resolutions of technical issues as related to the use and performance of all campus computers, hardware, software, and peripheral equipment. This position's responsibilities require independent analysis, communication, and problem solving.
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Training:
At least two semesters completed towards an Associate degree from an accredited college in Computer Technology, Computer Science, or Information Technology or equivalent is preferred; high school diploma or GED is required.
Experience:
Six months of experience troubleshooting computers, peripherals, and software applications required.
Knowledge of Windows and/or mac OS operating systems required.
Applicants must be available to work a flexible schedule, including some evenings and weekends.
Preferred Qualifications Full or Part Time Part Time Special Instructions to applicants
NOTE: All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.
Announcement Details
EEO Statement
The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.
Close Date
$25k-32k yearly est. 60d+ ago
Peer Support Specialist
W&B Healthcare 3.8
Support specialist job in Red Springs, NC
Job DescriptionSalary:
What Youll Do
Facilitate one-on-one and group interventions that promote self-worth, personal safety, boundary setting, and growth
Support clients in developing recovery plans, Psychiatric Advance Directives (PADs), and Wellness Recovery Action Plans (WRAPs)
Enhance clients coping, communication, and self-management skills
Assist clients in system navigation, including advocacy, appointments, and benefit access
Provide crisis and post-crisis support
Assist with skill development in daily living, socialization, and symptom management
Educate clients on available community resources and support re-entry following hospitalization
Help clients manage appointments with mental health professionals
Coordinate with interdisciplinary teams and participate in person-centered planning
Respond as a first responder for crises on a 24/7/365 basis
Maintain accurate and timely documentation in compliance with agency and Medicaid standards
Who You Are
Lived experience with a mental health or substance use disorder
NC Peer SupportSpecialist Certification
High school diploma or GED
Strong interpersonal skills to interact positively with clients and members of the treatment team
Stable recovery and self-identification as a person in recovery
Valid NC drivers license
Observational skills to interpret demeanor and spot signs of distress or crisis
Ability to work flexible hours and in varied settings
Compassion, resilience, and the ability to build trust with diverse populations
Comfort working independently while staying connected to a supportive team
Not a family member of the individual receiving services
Enjoy the best of both worlds! This hybrid role lets you stay connected in the communitywhere your impact matters mostwhile also joining us in the office occasionally for documentation, team collaboration, and staff support.
$29k-38k yearly est. 28d ago
Peer Support Specialist - Behavioral Health Urgent Care
Seintegratedcare
Support specialist job in Lumberton, NC
The Certified Peer SupportSpecialist - Behavioral Health Urgent Care (BHUC) provides coaching, mentoring, and consultation in a Tier IV BHUC for adults 18+ with mental health or substance abuse disabilities, promoting recovery, self-advocacy, and integration while supporting the therapeutic milieu. This position is critical to supporting the mission and vision of Southeastern Integrated Care.
Essential Duties and Responsibilities:
Maintains ratio in facility; provides wellness self-management, recovery, supports, coping, advocacy, independent living skills.
Assists self-determination/decision-making; teaches functional skills (meds, finances, daily living).
Models recovery; promotes advocacy/rights; develops/modifies crisis plans, advance directives, relapse prevention.
Supports stable housing, education/job training, community linkages; provides case management.
Instills hope using personal recovery experience; engages/serves consumers; promotes recovery culture.
Reports to QP on goals; completes PSS documentation per NC 8A/8G, LME requirements.
Participates in 24/7 on-call; coordinates first response.
Ensures HIPAA/CFR-42 confidentiality; maintains records/progress notes; documents billable encounters in EMR within 24 hours.
Attends meetings/trainings; collaborates on needs; other duties to support quality services/mission.
Supervisory Responsibilities:
This position does not oversee staff.
Qualifications:
Education/Experience
Minimum High School Diploma/GED
Required Skills/Abilities
Collaborate 5 days/week
Document per Medicaid/SEIC standards
Read/write service notes
Present info effectively.
Certificates, Licenses, Registrations
NC Certified Peer SupportSpecialist (maintain)
Valid driver's license.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is typically performed in an office environment, community, or home with potential exposure to crisis.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive and operate a personal vehicle safely and adhere to all applicable state and traffic laws.
$24k-33k yearly est. Auto-Apply 17d ago
Peer Support Specialist - Behavioral Health Urgent Care
Southeastern Integrated Care LLC
Support specialist job in Lumberton, NC
The Certified Peer SupportSpecialist - Behavioral Health Urgent Care (BHUC) provides coaching, mentoring, and consultation in a Tier IV BHUC for adults 18+ with mental health or substance abuse disabilities, promoting recovery, self-advocacy, and integration while supporting the therapeutic milieu. This position is critical to supporting the mission and vision of Southeastern Integrated Care.
Essential Duties and Responsibilities:
Maintains ratio in facility; provides wellness self-management, recovery, supports, coping, advocacy, independent living skills.
Assists self-determination/decision-making; teaches functional skills (meds, finances, daily living).
Models recovery; promotes advocacy/rights; develops/modifies crisis plans, advance directives, relapse prevention.
Supports stable housing, education/job training, community linkages; provides case management.
Instills hope using personal recovery experience; engages/serves consumers; promotes recovery culture.
Reports to QP on goals; completes PSS documentation per NC 8A/8G, LME requirements.
Participates in 24/7 on-call; coordinates first response.
Ensures HIPAA/CFR-42 confidentiality; maintains records/progress notes; documents billable encounters in EMR within 24 hours.
Attends meetings/trainings; collaborates on needs; other duties to support quality services/mission.
Supervisory Responsibilities:
This position does not oversee staff.
Qualifications:
Education/Experience
Minimum High School Diploma/GED
Required Skills/Abilities
Collaborate 5 days/week
Document per Medicaid/SEIC standards
Read/write service notes
Present info effectively.
Certificates, Licenses, Registrations
NC Certified Peer SupportSpecialist (maintain)
Valid driver's license.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is typically performed in an office environment, community, or home with potential exposure to crisis.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive and operate a personal vehicle safely and adhere to all applicable state and traffic laws.
$24k-33k yearly est. Auto-Apply 17d ago
FIELD SERVICE SPECIALIST
Vantive
Support specialist job in Fayetteville, NC
The Field Service Specialist at Vantive is responsible for installation, repair, preventive maintenance, and training on electro-mechanical medical devices in clinical settings. This role demands strong technical troubleshooting skills, customer interaction, territory management, and adherence to safety and quality standards. The position requires frequent travel, autonomous work, and effective communication to ensure equipment performance and customer satisfaction in the healthcare industry.
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver.
We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.
The Field Service Technician is a key customer facing position that represents the Vantive brand in clinical and hospital settings. This position manages an assigned territory and travels to perform installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices. Field Technicians are hands-on and enjoy solving advanced technical problems, interacting with customers, applying attention to detail, working autonomously, variation in their work, and traveling. This position focuses on providing a positive customer experience, strong communication, and ensuring all services needs are met in a quality and timely manner.
Essential Roles and Responsibilities
Perform installation, calibration, preventive maintenance, and repairs on a wide range of electro-mechanical medical equipment, ensuring compliance with SLAs, quality standards, and safety protocols.
Diagnose and resolve equipment failures, identifying root causes and implementing corrective actions using analytical and technical skills.
Manage service territory by scheduling service calls, preventive maintenance, and travel efficiently to meet SLA commitments.
Maintain accurate documentation of service activities, maintenance records, and inventory transactions; ensure test equipment is calibrated and functioning properly.
Plan and order necessary parts for service and maintenance, maintaining proper inventory control.
Provide training and guidance to customer personnel on equipment operation, maintenance procedures, and inspection techniques.
Communicate effectively with customers regarding service status, arrival times, and issue resolution to maintain strong relationships and customer satisfaction.
Represent the company professionally through positive attitude, appearance, and engagement with customers and colleagues.
Mentor and support other service technicians; contribute to departmental meetings, training events, and knowledge sharing through troubleshooting guides and best practices.
Contribute to team and organizational success by mentoring peers, sharing best practices, recommending service improvements, and keeping leadership informed of operational needs and challenges.
Participate in installation projects, field actions, and assigned initiatives; may lead projects as needed.
Ensure proper handling of delicate components and adherence to hospital regulations and environmental, health, and safety policies.
Manage travel to clinical and stakeholder sites for technical support, training, and meetings.
Demonstrate interpersonal skills that embrace Vantive's cultural values of Care, Own it, Trust and Innovate.
Perform other duties as assigned.
Required Qualifications
Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices, with the ability to diagnose issues, perform mechanical adjustments, and apply independent judgment to resolve complex equipment problems in compliance with safety and regulatory standards.
Demonstrated ability to work independently to effectively manage assigned territory.
Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers.
Excellent verbal and written communication skills required.
Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint).
Able to work in healthcare environments while adhering to PPE protocols (e.g., gowning, mask), and meet the physical demands of the role including standing, kneeling, bending, and regularly lifting up to 50 lbs, with occasional heavier lifting using appropriate aids.
Ability to travel 50-75%, including overnight stays; willingness to drive long distances or fly as required.
Valid driver's license required.
Demonstrates alignment with Vantive's cultural values: Care, Own it, Trust, and Innovate.
Experience and Education
Associate's degree or higher in Biomedical Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical field
OR associate's degree or higher in non-related field with 3+ years of electro-mechanical troubleshooting experience.
OR Biomedical Engineering Technology (BMET) certification with 3+ years of electro-mechanical troubleshooting experience.
OR completion of a U.S. military electrical or electrical biomedical equipment technology program.
Previous field service experienced is strongly preferred.
We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $60,000 - $75,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
US Benefits at Vantive
This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals.
We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive
Equal Employment Opportunity
Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodation
Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link
Recruitment Fraud Notice
Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Keywords:
field service specialist, medical device maintenance, biomedical engineering, electro-mechanical troubleshooting, healthcare equipment repair, preventive maintenance, clinical service technician, customer training, territory management, technical support
$60k-75k yearly 4d ago
IT Helpdesk Technicians
Eclerx
Support specialist job in Fayetteville, NC
Job Description
We are looking for competent IT Helpdesk Technicians to provide fast and useful technical assistance on computer systems.
IT Helpdesk Technician candidate should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to work with your team to achieve specific goals.
Primary Responsibilities
Coordinate and/or perform hands-on fixes at the desktop / laptop level, including installing and upgrading software, installing hardware, implementing file backups, configuring / troubleshooting desktop / laptop systems, email clients and applications.
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
Contribute to improving customer support by actively responding to queries and handling complaints
Own and execute IT asset movement
Ability to install and troubleshoot All in One and Laser Printers
Knowledge, Skills, & Experience Requirements
Proven work experience as a Helpdesk/Desktop Technician.
Solid technical background with an ability to give instructions to a non-technical audience.
Customer service oriented with a problem solving attitude.
Teamwork skills.
“Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests.”
$35k-61k yearly est. 18d ago
Computer Field Technician
Bc Tech Pro 4.2
Support specialist job in Fayetteville, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-39k yearly est. 4h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Apex, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
How much does a support specialist earn in Fayetteville, NC?
The average support specialist in Fayetteville, NC earns between $23,000 and $61,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in Fayetteville, NC
$38,000
What are the biggest employers of Support Specialists in Fayetteville, NC?
The biggest employers of Support Specialists in Fayetteville, NC are: