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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Support specialist job in Mansfield, OH

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-3 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-40k yearly est. 4h ago
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  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Support specialist job in Westerville, OH

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $42.7k-67.9k yearly 60d+ ago
  • Day Support Professional-Specialist

    Koinonia Homes 4.2company rating

    Support specialist job in Medina, OH

    Schedule: Full-Time 7am-3:30pm; Schedule may vary based upon transportation route. Occasional evening and weekend work may be required as job duties demand. Pay Range: $18.00/hr - $20.40/hr We want people to join our team who share our values of love, excellence, respect, empowerment, and well-being. Our DSP team members work in conjunction with the comprehensive Boundless team to ensure those that we serve can live a Boundless life. High School diploma or equivalent, plus 3 years or more years of experience in the behavioral health, human services, or mental health field required; College Degree in education, psychology, social work, or a related field preferred. - Ability to pass a Department of Transportation (DOT) physical. - Proficient computer skills. - Ability to obtain and maintain First Aid, CPR - adult, child and infant (training will be provided, if not already certified). - One to two (1-2) years of experience working directly with children and families preferred. - Experience working with people with autism spectrum disorders, behavioral health conditions, and developmental disabilities preferred. - Must be able to function independently and have flexibility, personal integrity, and the ability to work effectively with individuals, staff, and support agencies. - Must be able to relate to and work with ill, disabled, emotionally upset, and at times hostile clients/family members. - Must possess the ability to make independent decisions when circumstances warrant such action. - Proof of automobile insurance What we offer: Excellent Benefits beginning the following month of employment A Boundless sponsored $150 deposited into your flexible spending account Career Growth opportunities Paid time off (PTO) Accrual All candidates who have received an offer of employment will be required to undergo a pre-employment background check, drug screen. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $18-20.4 hourly 60d+ ago
  • Technical Support Analyst

    Avita Health System 4.1company rating

    Support specialist job in Galion, OH

    Join Our Team at Avita Health System - Avita Ontario Hospital Avita Health System is proud to serve the communities of Crawford and Richland counties through three hospitals and numerous clinic locations. Over the past few years, we've tripled in size, now employing over 2,200 team members and more than 160 physicians and advanced practitioners. Our mission is to deliver high-quality, compassionate care to the people who depend on us. We're currently seeking a dedicated Tech Support Analyst to join our Information Services Department at our Ontario location. Position Overview The Technical Support Analyst is responsible to deliver quality customer service by providing both phone and field service support to all employees and customers throughout the organization by independently analyzing, evaluating, and resolving complex problems. Qualifications Required: Associates Degree - preferred or equivalent work experience/certification. Preferred: At least 1, and preferably 2 or more years plus experience in a client facing position, call center, help desk or technical support environment or consulting experience. 2-3 years of experience in a related field, or equivalent combination of training and/or experience. Experience in a self-directed work environment Demonstrated ability to research and resolve problems using a variety of resources and tools. One year of previous experience or willingness to perform general administrative assistant duties. Demonstrated experience managing client/server applications. Why Join the Avita Health System Team? At Avita, we're committed to creating a supportive, inclusive, and empowering environment where every team member plays a vital role in delivering exceptional care to our communities. Whether you're on the front lines or behind the scenes, your work matters here. What You Can Expect at Avita: A collaborative and engaged workplace culture Competitive wages and comprehensive benefits Generous paid time off (PTO) to support work-life balance Health, dental, and vision insurance options 403(b) retirement plans with up to 4% employer match Paid parental leave Pharmacy discounts for employees Free on-site parking Opportunities for professional growth and internal advancement Recognition programs, including the DAISY Nursing Award for excellence Join a team that values your contributions and supports your career journey every step of the way. Location: Avita Ontario Hospital - Information Services Department Avita Health System is an Equal Opportunity Employer. IND2 M-F 830am - 5:00pm
    $61k-86k yearly est. Auto-Apply 20d ago
  • IT Helpdesk Technician

    Third Street Family Health Services 3.9company rating

    Support specialist job in Ontario, OH

    What We're Looking For Are you a proactive problem-solver who takes pride in delivering meaningful work that makes a lasting impact? We're looking for a driven and detail-oriented professional to join our team as a IT Helpdesk Technician. At Third Street Family Health, you will provide technical support to employees by triaging tickets, troubleshooting, diagnosing, and resolving hardware, software, and network issues. You will work collaboratively with other health care professionals to ensure the delivery of high-quality, patient-centered care in a supportive and compassionate environment. Essential Job Duties: Be the first point of contact to help staff with their IT questions (by phone, email, or in person). Troubleshoot common computer, software, and network issues, and connect with the IT team when extra support is needed. Set up and configure new computers, printers, and other devices for employees. Keep systems up to date by installing and maintaining software, operating systems, and security programs. Assist employees with account access needs, such as password resets or unlocking accounts. Track and document support requests so solutions are easy to follow and repeat in the future. Help maintain a safe IT environment by following security guidelines and reporting potential issues. What We Offer Attending to your needs today: Your ideas, input, and contributions are valued and recognized. Excellent clinical, administrative, and management support. Forward-thinking, collaborative, transparent, and inclusive company culture. Employee Assistance Program. Competitive Medical, Dental, and Vision plans. Competitive Market Value Compensation. Generous Paid Time Off. Tuition assistance. Protecting your future: Medical, dental and vision insurance 403(b) retirement plan with match Employer-paid life insurance Employer-paid long-term disability Third Street is an equal opportunity employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities and patients we serve. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you require reasonable accommodation in completing this application, please direct your inquiries to ************************ or call ************ ext. 2201 Requirements Qualifications: Valid driver's license and reliable transportation. High school diploma or equivalent. Associate Degree in Information Technology, or related field preferred. 1-2 years' customer Service experience required. About Us: Third Street is a patient-centered medical home driving change in the community. We adapt to the needs of those we serve while building services to fill gaps in care to invest in a healthier future for all. At Third Street, we provide high-quality care through the continual learning of our employees and by building a diverse team. We value our employees, communicate our expectations, and train our team on best practices. Organizational Information: Established in 1994, Third Street Family Health Services is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Marion, Ashland, and Crawford counties. Our mission is to deliver comprehensive health and wellness care, accessible to all in the communities we serve. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives. We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit tsfhs.org or find them on Facebook or Twitter. Mission: To deliver comprehensive health and wellness care, accessible to all in the communities we serve. Salary Description $16.55/hour
    $16.6 hourly 7d ago
  • IT Help Desk

    Family Health Services 3.6company rating

    Support specialist job in Sandusky, OH

    Family Health Services is a Federally Qualified Health Center (FQHC) that provides quality, affordable primary care, dental, and behavioral health services. Our "high touch, high tech" clinics offer unique patient focused care to anyone in the community, regardless of their ability to pay. We are rapidly growing in Sandusky, Ohio at our two locations as well as in Norwalk, Ohio and surrounding areas. We also offer behavioral health and primary care at several local schools in hopes of eliminating barriers to those needing services. We are looking for an IT Analyst that will support the IT and EHR Administrators by providing Tier-1 IT support and assisting with daily IT operations to ensure seamless organizational functionality. This role serves as the initial point of contact for IT-related requests, troubleshooting of hardware and software issues, and maintaining accurate documentation. The IT Analyst will also provide training to staff, manage IT assets, and assist with technical projects. Success in this role requires technical proficiency, strong communication skills, and the ability to work independently or within a team to minimize operational disruptions and align IT processes with organizational goals. Essential Functions * Serve as the initial point of contact for IT-related requests and incidents. * Provide Tier-1 support for FHS Staff, including installation, maintenance, relocation, and replacement of IT hardware, software, and related components. * Escalate complex problems and track resolution progress. * Ensure proper documentation for all IT requests and troubleshooting within the IT ticketing system. * Provide instruction and training for onboarding and existing staff regarding new and updated technologies. * Communicate with vendors as an agent of FHS to resolve technical issues. * Generate and maintain IT documentation and progress reports. * Maintain asset records and assist with the evaluation of new hardware and software. * Provide backup support for the IT and ECW Administrators and assist with projects as necessary. * Ensure IT work is scheduled to be completed to minimize operational disruptions. * Ensure IT operations align with organizational goals and compliance standards. Required Education And Experience An associate's degree in a related field or two years of relevant experience. Preferred Education And Experience An associate's degree in technical field, five years of relevant experience, familiarity of IT services in a health care setting and HIPAA regulations. Experience with EMR applications such as eClinical Works. FHS is committed to equal employment opportunity. To apply, please provide your resume to Human Resources Specialist, Madison Keesee. email MadisonView Job on IndeedView Job on LinkedIn
    $29k-46k yearly est. 54d ago
  • Surgical Applications Specialist - Midwest

    Exsurco Medical, Inc.

    Support specialist job in Wakeman, OH

    Job Description The Surgical Application Specialist (SAS) is responsible for serving the customers in the Surgical segment by providing product training, onsite support for surgical cases and sterile processing. The Surgical Application Specialist will facilitate and maintain relationships with operating staff, including scrub techs, circulators, surgeons and residents, nursing educators, sterile processing staff and supervisors, and more. Role will also support ongoing business at current customers for the Exsurco sales team and travel as directed by business needs. OBJECTIVES: Achieve the monthly, quarterly and annual sales target numbers for Amalgatome SD Ring Blades, parts, service, and Mesh|EX skin meshing systems, service, and carriers. Participate and lead both evaluations and current customer support as directed: Execute on-site training for all appropriate clinician personnel (OR, SPD, etc) Ensure all paperwork for training is documented and customer has all relevant training guides, set up sheets, and any other product related needs. Support ongoing surgical cases at both new and current customers as directed Generate ongoing blade sales by adding new users of device, facilitating more use of device at current facilities, ensure new customers are comfortable with product for ongoing blade sales. Support aftermarket sales by ensuring blade utilization through routine account visits and surgical case coverage. Grow core business through ongoing customer onsite visits as directed by sales needs, pivoting to handle complaints and troubleshooting, work with sales to ensure devices are serviced and working properly. RESPONSIBILITIES: The duties & responsibilities of the Surgical Application Specialist include, but are not necessarily limited to the following: Deliver support needed with all Surgical product lines as directed by Exsurco Sales team, manager, or business needs. Conduct product training sessions utilizing product demo, in person and hands-on, with appropriate personnel at facility (primarily the OR and SPD) to ensure proper assembly, disassembly, use, troubleshooting, complaint resolution, and processing. Provides surgical training support to ensure proper use of the products. Conducts in-services for multi-departments in hospital including but not limited to Sterile Processing, OR clinical staff, including surgeons and residents, OR business staff, clinical educators, BioMed, and purchasing as required. May be required to conduct in- services over multiple shifts, at nights and on weekends. Conducts product demos for clinical staff for new business. On-site surgical case coverage in the OR based on schedule of Exsurco surgical team. Be available for Facetime calls for troubleshooting by customer on company issued cell phone Contributes to team, sales, and organization mission by accomplishing related results as needed. Provides timely feedback to Marketing, Service, Quality, Engineering, Manufacturing and Regulatory departments, ensuring complete customer satisfaction with safety and service. Utilizes and calls upon the Service Department, as needed, for equipment or service problems encountered in the field. Maintains and submits required reports, including weekly itinerary in SHIFTS, call reports and updates in CRM, updates on evaluation and ongoing business utilization to demonstrate onsite support helps generate sales increase. Coordinate travel plans and account coverage with manager. Report all market input, issues/feedback and new market shifts to inform business on changing practices. Maintain compliance to the Exsurco Quality Management System and Code of Business Conduct. Maintains a quality personal and professional image through appearance, speech, and demeanor that never detracts from the stature and reputation of the company. Must be on time and available to navigate large hospital visits and approach strangers to ask directions and understand how to approach hospital staff with questions. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Answering calls and emails from Exsurco sales team and provides feedback on account visits and activities as requested. Other duties as assigned. EDUCATION AND EXPERIENCE Bachelor's Degree, other surgical background with proper certification, Burn or wound care background preferred. Certified Tissue Banking Specialist (CTBS). Certification in a related medical/health field (such as Surgical Technician, EMT, Tissue Banking Specialist) and at least two years of direct experience in operating room, tissue banking or processing. (Minimum) Documented success in developing relationships, training and/or supervising technical staff and meeting goals. KNOWLEDGE, SKILLS, ABILITIES, AND ADDITIONAL DUTIES: Ability to master a highly technical product line and assist less technical individuals understand the clinical and operational benefits Proficient in Microsoft Office suite of software. Proven problem solving, ability to assume responsibility and make decisions without direct supervision. Skilled in training others including creating an environment that promotes learning. Demonstrated ability to communicate, both verbal and written to both internal and external customers. And ability to train both a wide spectrum of cultural, educational, and experience level. Knowledge of and skilled in environment requiring sterile techniques, and instrument processing. Knowledge and understanding of medical terminology, surgical/operating room procedures, tissue recovery procedures (specifically skin recovery). Overnight travel (via car and air) required within assigned territory (80% of time) and to regional and national meetings as assigned. Some travel during evenings and weekends as needed. Ability to lift 50 pounds without assistance. Ability to work “on-call” (i.e. for greater than 8-hour workday, nights and weekends). Current valid driver's license. Must have reliable automobile for work transportation. PERSONAL CHARACTERISTICS: Patient Centered: Desire to educate and assist clinicians to meet the needs of and provide improved patient outcomes. Motivation: Driven, competitive, entrepreneurial, willing to work in a start-up atmosphere. Behave Ethically: Understand ethical behavior and business practices and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization. Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques. Creativity/Innovation: Develop new and unique ways to improve function efficiency and performance. Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance process effectiveness. Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Plan: Set goals, create and implement actions plans, and evaluate the process and results. Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to manager. Exsurco Values: Aligns to and demonstrates Empowerment, Unity and Commitment.
    $67k-101k yearly est. 20d ago
  • Technical Applications Specialist

    Modern Water

    Support specialist job in Delaware, OH

    Reporting General Manager Technical Applications Specialists at Modern Water are the primary technical resource for the field sales force and our distribution partners, and are responsible for assisting both groups during the customer technology evaluation stage.Working in conjunction with the sales team as technical advisor and product advocate, the Technical Application Specialist must be able to identify, prepare and provide reliable support, solutions and training for technical issues and customer concerns. Working in conjunction with the Sales and Operations team, the Technical Applications Specialist is responsible for: - * Product and reagent technical support, * Training and demonstrations, * New application development, * Technology improvement activities, and new product evaluations. Modern Water Inc. is seeking a mid-career professional with exceptional communication and organizational skills alongside outstanding technical know-how to fill this role. Modern Water Inc. is a pioneering and innovative technology company, specialising in membrane water treatment solutions and advanced monitoring products. Modern Water works in a range of industries across the globe, licensing its technology for use in a diverse range of applications. Modern Water is the environmental division of DeepVerge. Modern Water Inc. is an equal opportunity employer. Qualified applicants will be considered for the position without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, genetics, national origin, age, veteran status, disability or any other protected class. Responsibilities and Duties: 1. Product Knowledge:Achieve and maintain expert level of product knowledge and application details for all core products, accessories, software interface, communications & outputs, reagents as well as vertical markets and applications (Toxicity,Trace Metals and Environmental Test kits ). a. Support our sales team with technical knowledge and product documentation, user manuals, application notes and reports as well as hands on method excellence and the ability to demonstrate and problem solve within the global team including channel partners and end customers. b. Articulate our technology and product positioning details to both business and technical users. c. Provide Technical data, specification development, and instrument design review for on-line applications. d. Design and perform technical/product training for sales people, customers, and distributors. e. Compiling technical information into technical reports and presentations. f. Direct generation of technical documentation (articles, case studies, presentations) as needed for our product lines. 2. Resolve customer issues or difficulties in a manner that is consistent with company values and financial objectives. 3. Assist in the design and development of new products and applications as needed a. Provide design and specification development support to vendors and development partners. b. Design alpha and beta testing of new instruments and applications. 4. Up to 30% travel a. to tradeshows, trade meetings, technical consortia for sales support, research, and presentation. b. for training of customers and distributors. 5. Additional: a. A good level of engineering knowledge and the ability to apply this knowledge to practical problems and provide solutions b. Communicate with other departments to quickly resolve customer performance problems. c. Responsibilities may include interviewing, hiring and training new employees 6. Perform other company and position duties as assigned. Preferred Qualifications 1. Masters in Environmental Science or related field, OR Bachelors in Environmental Science with a minimum of 2 years experience in application engineering, scientific sales, and/or similar field. 2. Proven track record of practical use of instrumentation in lab / field in industrial / Environmental / laboratory settings. 3. Computer proficiency- Word, Excel, PowerPoint, and Project expertise is preferred. Experience with machine communication protocols such as 4-20mA / profibus / modbus / GSM / TCP/IP etc beneficial. Candidates with more advanced technical backgrounds are especially encouraged to apply. 4. Excellent verbal and written communication skills. Strong ability to communicate with a wide variety of stakeholders, including customers, other employees, and managers. Abilities 1. Consistently sets and meets goals through appropriate planning measures. Maintains appropriate documentation and aids in process development and training on processes and systems. 2. Communicates with diverse stakeholders clearly and professionally. Promotes a culture of teamwork, professionalism, and maintains a customer-centric mindset. 3. Identifies and resolves issues independently and troubleshoots matters as they arise, demonstrating logical problem-solving ability as well as the ability to explain issues clearly with simple steps for resolution. 4. Excellent organizational and managerial skills. Candidates with strong track records of successful project management are especially encouraged to apply. 5. Must be able to multi-task and pivot to various tasks as company needs vary. 6. Must be able to easily utilize priority management skills and assess the risk/benefits of decisions and actions. 7. Undertake regular training guided by the General Manager or self-directed, with the goal of increasing competence across all sales areas of the business. This may be industry- or product-specific, wth full support made available Work Environment / Other requirements At Modern Water our work environment can vary significantly from job to job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions. * Ability to lift or move 50 pounds and work/travel in environment with varied temperatures and humidity. * Ability to grasp and hold small objects, full range of motion, and to wear/use personal protective equipment/devices. * This position may expose the employee to fumes or airborne particles, biohazards, and toxic or caustic chemicals. * Daily contact with employees in other departments is required. * Willing to work overtime, holidays, and weekends as requested. * Position will require travel, up to 30%. On occasion, unusual hours of work may be required and the post holder would be expected to be flexible in this regard. Other requirements associated with this position at Modern Water are as follows: * Ability to travel domestically as required. * Ability to travel internationally, if required. * Able to prove US Employment eligibility. * Able to pass a drug screening and criminal background check. * Holds a valid driver's license. * While this position is expected to be 40/week, some flexibility to work overtime/weekends when required may be necessary.
    $65k-99k yearly est. 15d ago
  • Student Worker Help Desk- Campus Technologies

    Lorain County Community College 4.0company rating

    Support specialist job in Elyria, OH

    The Help Desk Student Worker will be a Team Member of the Help Desk and Operations Team and provide technology support services to the campus community. These support services include desktop operating systems (Microsoft and Apple), mobile devices (IOS and Android), DELL, and Apple device hardware support and support for campus applications. Please review the Student Eligibility Requirements. (link: ************************************************************************ Even though a FAFSA (for financial aid) is not required to be a student employee at LCCC, we strongly encourage you to complete a FAFSA at ************** Student Financial Aid staff are available to help you through the application process. Reach out at ************, ********************, or LiveChat. About LCCC: Established in 1963, Lorain County Community College is the first community college in Ohio with a permanent campus. For six decades, LCCC has served the diverse needs of greater Lorain County region by providing affordable access to higher education and now serves approximately 13,000 students each year in certificate, associate, bachelor's and master's degree programs. Since 1963, one in four Lorain County residents have taken classes at LCCC and more than 43,000 have earned a degree. LCCC was recently ranked in the top 10% of most affordable colleges in the nation and more than 90% of LCCC graduates live and work in Northeast Ohio. 45% of Lorain County's high school graduates earn college credits through LCCC's high school dual enrollment programs. LCCC also partners with more than 700 employers and offers 170 industry-recognized credentials to better prepare the workforce for the future. LCCC is a dynamic, student-centered college intentionally designed to support individuals with balancing multiple roles on their path to college completion. 85% of LCCC students work while attending college, with majority working at least half-time. The average age of LCCC's students is 24, and many bring life experiences that include caring for dependents, serving in the military, or completing some prior college. Over 80% of LCCC students received financial assistance through grants and scholarships, and LCCC has been nationally recognized for holistic, fully integrated services and commitment to student success. Required Qualifications: Students who appreciate the importance of attention to detail, desire to think critically, and enjoy providing excellent customer service are encouraged to apply. To qualify for a student worker position, you MUST be enrolled in a minimum six (6) credit hours per semester. Preferred Qualifications: Technical knowledge or experience is desirable but NOT required to apply for this position. Please review the Student Eligibility Requirements. (link: ************************************************************************ Even though a FAFSA (for financial aid) is not required to be a student employee at LCCC, we strongly encourage you to complete a FAFSA at ************** Student Financial Aid staff are available to help you through the application process. Reach out at ************, ********************, or LiveChat.
    $44k-49k yearly est. Auto-Apply 60d+ ago
  • Reentry Support Specialist Supervisor-2nd Shift MRRP

    Volunteers of America Ohio & Indiana 2.6company rating

    Support specialist job in Mansfield, OH

    Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana we have over 1000 committed and compassionate employees working in multiple impact areas. The Reentry Support Specialist Supervisor is responsible for the direct supervision of the residents in the facility and overseeing the training and performance of the reentry support specialists on an assigned shift. The incumbent will be responsible for monitoring, coordinating, and the implementation of all policies and procedures and ensuring that direct reports are consistently applying them. We offer a generous benefits package including paid time off, medical, dental, vision, and a 403b with company match. Our work touches the mind, body, heart - and ultimately the spirit - of those we serve, integrating our deep compassion with highly effective programs and services. High School diploma or GED required. Associate's Degree in social science preferred. Minimum of two years of direct residential experience preferred.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Peer Support Specialist

    Southeast Healthcare

    Support specialist job in Delaware, OH

    We are looking for a compassionate and dedicated Peer Support Specialist to join our team, providing essential support to individuals living with mental illness and co-occurring substance use disorders. This position involves working with clients to foster recovery, independence, and empowerment. Key Responsibilities: Use your personal experiences of mental illness and recovery to build strong, trusting relationships with clients through their own recovery processes. Assist clients in accessing community resources, including housing, healthcare, employment, and substance use treatment. Help clients develop coping strategies, life skills, and self-advocacy techniques that promote independence and enhance their recovery process. Work closely with other mental health professionals, case managers, and treatment teams ensure coordinated and comprehensive support for each client. Promote recovery principles in all aspects of your work, emphasizing hope, choice, and self-determination. Advocate for clients' rights and needs within the treatment system and the community.
    $31k-50k yearly est. 60d+ ago
  • Day Support Professional - Specialist

    I Am Boundless 4.4company rating

    Support specialist job in Medina, OH

    Benefits - Why Join Boundless?Financial & Retirement 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested Annual Increases Paid Time Off 5 Weeks / 80 Hours per year of paid time off for full-time and flex staff. Holiday Pay at Time & A Half Health & Wellness Medical Insurance Free Dental & Vision Insurance Flexible Spending Account (FSA) Dependent Care Account (DCA) Life Insurance & Supplemental Life Insurance Disability Insurance Professional Support Tuition Discount Opportunities with Schools like Capella University & Franklin University A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF) Paid Training & Development Opportunities Perks & Discounts Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.) Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly) What You'll Do: As a Residential Specialist, you'll play a meaningful role in providing direct programming and/or dietary/laundry/toileting/housekeeping supports or other supports to persons with intellectual and developmental disabilities. Minimum Qualifications: Must be at least 18 years of age; High School Diploma or equivalent; must be able to communicate in English, including both spoke and in writing. Licensure/Certification: First Aid, CPR - adult, child and infant; delegated nursing; valid Ohio Driver's License with Ohio Bureau of Motor Vehicles; proof of auto insurance. Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law
    $32k-51k yearly est. Auto-Apply 54d ago
  • Precision Construction Support Specialist

    Murphy Tractor & Equipment 4.0company rating

    Support specialist job in Brunswick, OH

    Responsible for providing service support for John Deere SmartGrade, Topcon, and various types of machine control solutions. Will provide first level support for both internal and external users and work hand in hand with Murphy Tractor Precision Construction Specialist. Duties/Responsibilities: Be recognized as a service provider and maintain expertise to support our customers. Install, Calibrate and Prepare machine control systems and verify operation prior to Customer and Dealer machine delivery. Ability to support, diagnose issues with machine control systems, and make repairs. Work in conjunction with the service technicians as needed. Communicate with technical support at Machine Control Suppliers to effectively solve issues from start to finish. Training: Take all required John Deere SmartGrade, Topcon and applicable training. Learn the systems related to machine control. (SmartGrade, Topcon, Trimble and others) If needed, provide support training for Customers and Murphy Tractor & Equipment Staff. Willingness to learn and explore new technologies as they become relevant to the construction industry. Physical Requirements: Capable of lifting and carrying heavy objects. Able to work on and around heavy equipment. May require work on construction sites. May be asked to travel with overnights. Able to work outside year-round in adverse conditions. Experience Requirements: Some knowledge of grade control solutions and technology. Understanding of construction equipment and their applications that take place on construction job sites. Can troubleshoot Electrical, Hydraulic and Mechanical issues and can read machinery schematics a plus. Prior Mechanical experience, preferably heavy equipment a plus. Welding experience preferred Murphy Tractor & Equipment Co. is an equal opportunity employer.
    $29k-43k yearly est. Auto-Apply 60d+ ago
  • Trial Program Specialist

    PRC-Saltillo

    Support specialist job in Wooster, OH

    At PRC-Saltillo, we have a mission to provide voices to children and adults who are unable to communicate effectively with their natural voices. Each year, we provide voices to thousands of individuals through our specialized communication devices and software. We serve individuals with Autism, ALS, Cerebral Palsy, Aphasia and a variety of other conditions. Our products not only provide the ability to speak, but open opportunities for education, vocation and simply fuller participation in life. All applicants need to go to our website to apply **************************** Position Summary: The Trial Program Specialist (TPS) is responsible for supporting customers throughout the PRC-Saltillo process of trialing a communication device. The TPS I works in a specified region with AAC Consultants, loan equipment staff, and the customer's team (clinicians, family, etc.) to ensure the customer has what they need to be successful throughout the trial understands and fulfills the terms and conditions of the trial program. Duties and Responsibilities: Processes assigned Trial Program applications, including performing data entry and ensuring that all necessary documentation is accurate and submitted in a timely manner. Communicates effectively and professionally with external customers and internal staff. Supports customer's team with next steps once a decision about the trial is made. Initiates returns process when appropriate. Follows established policies and procedures for the Trial Device Program and the department. Completes eligibility verifications and/or benefit verifications for trial devices via web portal, phone call, or third-party software for trial devices. Attends and actively participates in required meetings. Assists team members in their region as requested by manager. Tasks may include data entry, benefit verification, and order confirmation for purchases. Performs other duties as assigned. Required Skills/Abilities: Excellent interpersonal and customer service skills. Strong verbal and written communication skills. Organized with excellent time management skills and a proven ability to meet deadlines. A service mindset with a focus on delivering excellent customer experience, satisfaction, and success. Flexible, with ability to adapt to a fast-paced, rapidly changing circumstances. Detail-oriented and thorough. Ability to maintain a positive attitude, and act professionally during time of high stress. Ability to work well both independently and with others in a team. Ability to present information to others. Education and Experience: High school diploma or general equivalency degree (GED) is required. At least one year of customer service experience is required. Experience in a medical office is preferred. Experience with Microsoft Word, Excel and Outlook is strongly recommended.
    $38k-63k yearly est. 12d ago
  • Underwriting Support Specialist I

    Emergent Holdings Career Section

    Support specialist job in Westerville, OH

    The Underwriting Support Specialist I primarily performs review and entry of new business submissions, as well as provides assistance to the underwriting support services staff to promote timely renewal preparation and policy and endorsement issuance. Reviews, updates and distributes incoming bureau experience modification worksheets. RESPONSIBILITIES/TASKS: Reviews and enters new business submissions: Retrieves incoming submissions from UH Submissions email mailbox. Retrieves incoming Loss Control Analysis requests Checks reservation system for prior receipt of submission. Enters account information, including names, addresses, FEIN, agency and effective date. Enters classifications, payroll and experience mod to rate submission. Consults loss control maps for appropriate system entry of loss control zone. Reviews three-year evaluation of past loss experience noting source and trends, body part, length of service, age of EE, location/department and identifying large losses Completes analysis and files into the Duck system to assign to Loss Control Department Files submission correspondence on OnBase. Communicates completed submission and/or submission issues to underwriters. Handles endorsement transactions for LWMMI accounts per underwriter instructions Handles all new business issues and renewals for LWMMI account per underwriter instructions Reviews, updates and distributes bureau experience modification worksheets: Accesses bureau systems to retrieve worksheets. Compares worksheet experience mod date and factor with experience mod factor and dates in Diamond and updates if appropriate. Distributes mod worksheets to appropriate to support staff. Files experience mod worksheets and corresponding written communication on OnBase. Exports all Account Current Agency Bills and email direct to Agency contacts Assists in new business, renewal, endorsement and cancellation data entry and policy issuance as needed to provide support to the underwriting support services team. Assists in preparing meeting materials for monthly renewal meetings. Assists in other areas of processing as requested. This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required. EMPLOYMENT QUALIFICATIONS: EDUCATION: High school diploma or G.E.D required. Additional college and/or insurance related course study desirable. Combinations of relevant education, certifications, and experience may be considered in lieu of a degree. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged. EXPERIENCE: Two years office or clerical support experience in an insurance environment Experience or previous knowledge of worker's Clerical experience in the workers' compensation line of business preferred. Completed relevant educational studies may be considered in lieu of experience. SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED: Ability to learn insurance practices/procedures. Excellent verbal and written communication Ability to organize daily work responsibilities and meet deadlines. Basic knowledge with insurance systems such as policy, billing and/or claims systems. Accurate math and data entry skills. Effective problem solving and attention to detail skills. Ability to work effectively both independently and as a team is essential. Knowledge of computers and standard software programs such as Microsoft Windows including spreadsheet applications and Microsoft Word. Excellent customer service skills WORKING CONDITIONS: Work is performed in an office setting with no unusual hazards. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. PAY RANGE: “Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $33,900 and $64,200.” We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-CH1 #CIG
    $33.9k-64.2k yearly Auto-Apply 60d+ ago
  • Shelter Support Specialist

    Oneeighty, Inc. 3.8company rating

    Support specialist job in Wooster, OH

    OneEighty, a private, non-profit organization that provides comprehensive addiction, domestic violence, mental health and behavior health services in and around Holmes and Wayne Counties is seeking to hire part time, 16 hours per week, Saturday & Sunday's Shelter Support Specialist to provide case management and crisis intervention for survivors of domestic violence and to oversee the general functioning of the Shelter. Minimum qualifications: High school diploma or GED required. Associate degree in Social Services, preferred. Valid Ohio Driver's License and a driving record that allows you to be insurable with the company providing OneEighty's vehicle insurance. Candidates must pass initial BCI/FBI check and drug screen. May not currently receive clinical services at OneEighty. If in recovery must have two years of continuous sobriety. Must be certified in or able to obtain certification in CPR and First Aid. Ability to use a computer; proficiency in Microsoft Office Suite: Outlook, Word, Excel. Ability to facilitate and maintain productive communication while maintaining a professional relationship with clients and coworkers. Ability to work as a team. Ability to relate to people of diverse backgrounds. Ability to work independently and manage crisis. Must maintain appropriate boundaries with clients as set forth in Agency Policies and Procedures. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required. Any offer of employment will be based on the outcome of a background check and the ability to pass a drug screening prior to employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, ancestry, military status or any other characteristic protected by law. OneEighty is an Equal Opportunity Employer.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Reception/Clerical Support Specialist: FT

    Firelands Regional Medical Center 4.1company rating

    Support specialist job in Sandusky, OH

    * Retention Bonus: $1,000! * Award Winning: Named among the top 10% in the Nation for Patient Safety Excellence Award, America's 100 Best Orthopedic Surgery, America's 100 Best Spine Surgery. * Employee-centric: Competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts. * Stability: Serving Erie and surrounding counties since 1876. * Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie. * Work/life: You will find support to help you manage your personal life while building a career. What You Will Do: * Under the supervision of the Site Director, provides clerical services including answering and triaging phone calls, managing requests for services and gathering required data, coordinating clinician schedules and patient appointments; and coordinating the patient flow at check-in, check-out and while in the waiting room. * Provides clerical support the direct service staff and management team at respective site. * Is professional in the use of the electronic medical record and related software. * Promotes patient engagement in treatment by conveying a welcoming, non-judgmental, positive, and supportive demeanor during all interactions with patients and other involved support persons. Keeps patients informed when appointments are running late. * Performs tasks necessary to support revenue including timely and accurate documentation of patient demographics i.e. legal names, addresses, preferred telephone numbers, email address, preferred method for appointment reminders, emergency contacts, insurance information, etc. * Manages all clerical duties related to patient care on behalf of clinicians in order to ensure clinician time is primarily devoted to patient care. Examples include: sending out letters and other correspondence, obtaining release of information for referral sources, sending out faxes, etc. * Actively engages in cross-training so all functions related to the operations of the front office continue in the absence of any staff person. * Assists with filing/scanning of client materials in patient records and the preparation of QA and other reports if requested. Ensures materials are scanned into correct location within the EMR and include all appropriate notations in compliance with departmental guidelines. What You Will Need: * High school diploma or equivalent. * Ability to type 40 wpm. * Ability to maintain a positive impression of the Medical Center at all times and handle sensitive telephone and face-to-face inquiries. * Ability to file both alphabetically and numerically.
    $29k-36k yearly est. 8d ago
  • Treasury Management Support Specialist

    Cfbank 3.7company rating

    Support specialist job in Westerville, OH

    We are a fast-growing, high-achieving organization that thrives on winning. We are proud to be ranked nationally in the top 10 Banks within our asset size peer group based on financial performance. If you are seeking a place where you can have enhanced visibility, add more value, and you thrive in a dynamic and growth-focused environment, you belong at CFBank. We are agile, we work with integrity, and we hustle. For over 130 years we've been serving our communities and over the past decade have become a top performer, successfully growing our business and attracting some of the best talent out there. We are a commercial bank that offers a boutique banking experience for personal banking clients. Our unique business model offers direct access to decision-makers, great technology, great products, and competitive pricing that position our teams to go into the market and win business. About the role: The Treasury Management Support Specialist position is an internal and external client service support position that includes the management of an assigned portfolio of Treasury Management clients. What you'll do: * Meet with customers as requested to determine their financial needs, and maintain a working relationship with clients, ensuring client retention and customer satisfaction. * Maintain expert knowledge of the Bank's Treasury Management products and services as a subject matter expert and critical support resource for internal staff and clients alike. * Perform tasks related to the setup of customer accounts, including account opening and implementation of treasury management services, maintaining reporting and tracking related to sales and fee income as needed. * Help develop presentations for new customers detailing how the bank can serve their business's depository account needs. * Collaborate effectively with client services and sales staff to cross-sell treasury management products and increase fee income, while also working to uncover opportunities for referrals for other lines of business. * Possess a deep understanding of product features to handle customer requests related to treasury management services, which can range from remote deposit capture to automated clearinghouse (ACH) transfers. * Carry out client service and administrative functions, including but not limited to account analysis, sweep set up, and other basic transaction and maintenance items. What We Offer: * Excellent Benefits Package: Top benefits include dependent coverage, generous PTO, Federal Holidays, and Paid Parental Leave for those who qualify for eligibility. * Professional development opportunities including educational/training opportunities * "Accelerated" 401k Plan and Employee Match of 50% of the first 8% deferred, available your first full month of employment with a 3-year vesting * Employee Banking Promos and Direct Deposit of payroll to CFBank Account (over 90% of our employees bank with us!) * Employee Assistance Program with a wide range of free resources such as estate planning and mental wellness resources * One of the most collaborative environments you'll find, with a team of hard-working mutually invested professionals who are excited about shared success
    $24k-28k yearly est. 22d ago
  • Anesthesia Specialist

    Ohiohealth 4.3company rating

    Support specialist job in Mansfield, OH

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Responsible for the delivery, timeliness, and maintenance of anesthesia supplies, drugs and equipment to Responsible for troubleshooting, as well as performing minor repairs to the anesthesia related equipment. May also provide assistance in perioperative setting. Responsibilities And Duties: 45% to 60% Supports and maintains daily, the anesthesia department equipment and supplies in each operating room on a case by case basis. Maintains and troubleshoots anesthesia related equipment, performing repairs according to level of expertise. Calibrates monitors per unit protocol. Assists in the transfer of patients from OR table to patient cart. Transports patients to the OR. 10% 30% Assists in providing timely and efficient case turnover by gathering, checking, organizing dispensing and/or processing equipment, gas cylinders, supplies and instruments; opens sterile supplies and instruments. Preceptors new O. R. Assistants as needed. Assists with OR readiness through patient transportation, positioning and room preparation; positions patients for procedure. Acts as a second assistant to surgeon, performing duties related to draping, operative site exposure, and video . Performs non-nursing tasks as assigned to support patient care; cleans, runs errands, and performs stocking and maintenance tasks. 10% Identifies and evaluates anesthesia supplies and equipment on a consistent basis working with Medical Director, Anesthesia Department staff and Director. Collaborates with each to determine value/merit, placement, and/or par levels of anesthesia product inventory in the anesthesia stockroom and supply carts. Collaborates with supply chain manager to problem-solve issues regarding order placement, availability of such supplies and alternatives when back orders occur. Orders supplies from supply chain manager and outside vendors. 5% Collaborates with Medical Director, Anesthesia staff, and Director to assess anesthesia product needs. Assists with exploring products needed for related trials of product/equipment. Explores cost effective alternatives and communicates in a timely manner. Explains any budget variance related to anesthesia supplies. 10% Prepares anesthesia order, stocks anesthesia drugs/supplies in each OR daily. Cleans, sets up instrument trays specific to area of work. Performs non-nursing tasks as assigned to support patient care; cleans, runs errands, and performs stocking and maintenance tasks. Minimum Qualifications: High School or GED (Required) Additional Job Description: Computer knowledge that permits troubleshooting/repairing anesthesia equipment within scope of responsibility. Knowledge of surgical environment, inventory control, basic indications of anesthesia drugs, use of equipment and suppliers. Two years of recent progressive perioperative Experience with similar responsibilities. Work Shift: Day Scheduled Weekly Hours : As Needed Department Anesthesia - Main Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $33k-41k yearly est. 7d ago
  • Service Continuity & Patient Branch Support Specialist

    Medical Service Company 4.2company rating

    Support specialist job in Elyria, OH

    At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are hiring: FULL TIME WITH BENEFITS! APPLY TODAY! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Service Continuity & Patient Branch Support Specialist plays a key role in managing the renewal of durable medical equipment rentals and delivering excellent patient service in a branch setting. This position is responsible for processing Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification orders, while ensuring accurate documentation, insurance compliance, and timely billing. The role also includes direct support to patients who visit the branch-assisting with equipment selection, order intake, insurance verification, and payment collection. Strong attention to detail, clear communication, and a patient-first mindset are essential to succeed in this role. Responsibilities and Duties: Rental Equipment Management Handle Reasonable Useful Life (RUL), Beneficiary Entering Medicare (BEM), and re-qualification processes tied to rental equipment. Review daily reports to identify patients eligible for RUL or BEM order processing. Verify patient demographics, insurance details, and billing information for accuracy. Perform insurance verification and same/similar checks to meet compliance requirements. Review supporting documentation to confirm qualification and ensure appropriate billing. Process all incoming RUL and BEM orders in a timely manner. Manage sales orders on hold due to re-qualification needs, working with patients and prescribers to gather required documentation. Follow up daily on assigned patients and equipment to support accurate and timely reimbursement. Patient and Branch Support Greet and assist walk-in customers and patients in a professional and friendly manner Answer questions about medical equipment, supplies, insurance coverage, and payment options Educate patients on proper use and care of equipment such as, walkers, nebulizers, and other DME items Input and process sales orders accurately in the system for patients who walk in with prescriptions Collect and verify prescriptions, insurance cards, and identification Ensure compliance with Medicare, Medicaid, and private insurance documentation requirements Coordinate with physicians' offices to obtain missing paperwork or approvals Prepare equipment for in-branch pickup, including basic assembly or setup if applicable Discuss patients' financial responsibility and collect Method of Payment for equipment or supplies being dispensed at the branch Work closely with customer service teams to ensure smooth patient experiences Communicate issues or delays clearly and promptly to patients Other Duties as Assigned Support special projects or temporary needs within the branch Participate in training and stay updated on DME products, insurance guidelines, and compliance standards Perform other tasks and responsibilities as assigned to support departmental and organizational objectives Qualifications: Education: Graduate of an accredited high school or GED equivalent. Experience/Knowledge/Skills/Physical Requirements: Strong Medicare, Medicaid & Commercial Payer HME experience Experience in HME/DME referral intake and/or billing helpful. Progressively responsible reimbursement experience in HME. Ability to understand reimbursement implications due to industry changes. Strong verbal and written communication skills. TEAM Player with excellent interpersonal and organizational skills Extensive computer use requires strong typing ability. Must type @ least 40 WPM: Brightree experience a plus Strong telephone skills
    $23k-28k yearly est. 38d ago

Learn more about support specialist jobs

How much does a support specialist earn in Mansfield, OH?

The average support specialist in Mansfield, OH earns between $26,000 and $63,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.

Average support specialist salary in Mansfield, OH

$40,000

What are the biggest employers of Support Specialists in Mansfield, OH?

The biggest employers of Support Specialists in Mansfield, OH are:
  1. Volunteers of America Ohio & Indiana Indianapolis Administrative Office
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