Support specialist jobs in McDonough, GA - 2,306 jobs

Who Are We? Airlock Digital is a global leader in application control and allowlisting. We seek to empower every organization to run only what they trust and operate free from malware and ransomware. With rapid growth across Australia, North America, and EMEA. We are committed to our core values, respect, determination, and integrity. We support a diverse and expanding global customer base. At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity. What We are Looking For: As a Technical Success Specialist (TSS), you will be crucial in managing and supporting our self service customer segment. This role focuses on driving customer satisfaction, product adoption, and retention through scalable, low-touch engagement strategies. You will ensure customers achieve value from our solutions while proactively addressing their needs through targeted intervention, interaction, and automation. Key Responsibilities: Act as the primary point of contact for relevant customers, delivering timely responses and guidance via email, or self-service channel Drive product adoption by developing and sharing resources, including tutorials, guides, and best practices. Analyse portfolio customer data to intervene and engage with 'At Risk' customers Proactively reach customers through lifecycle campaigns to ensure continuous engagement and satisfaction. Demonstrate a deep understanding of Endpoint cybersecurity products and services to communicate value to customers effectively Collaborate with customers to define their business objectives and align them with Airlock Digital software solutions. Understand the customer's desired outcomes and develop strategies to drive maximum value from our solutions. Identify unmet needs and customer pain points by deeply understanding our customers' needs and feedback. This information will be fed into our product roadmap. Ensure alignment with customers on objectives, as well as on performance and satisfaction metrics. Identify, develop & implement workarounds to bridge product issues or limitations to achieve customer outcomes. Support the development and implementation of customer service standards & best practices with customer feedback. Work across our business to represent the 'voice of the customer' in internal meetings (e.g., feature review and prioritisation, support improvements, etc). Develop and maintain strong relationships with key stakeholders within customer organisations. Required Skills & Qualifications: +3 years' experience in a similar role, preferably in Cybersecurity. Passion for IT/cyber security. Motivated by continual learning and improvement. Possesses an exceptional customer service ethic. A proactive problem solver. Quickly establish rapport with others. Communicate clearly both verbally and in writing. Demonstrated ability to manage and grow large enterprise accounts, delivering exceptional customer satisfaction and business outcomes. Strong strategic thinking and problem-solving skills, with the ability to navigate complex customer environments and identify solutions. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of an organisation. Results-driven mindset focusing on driving customer success and achieving business goals. Technical proficiency and the ability to understand and articulate software solutions. What We Offer: We don't think money is everything, but we know it is an important part of your decision to apply for a role. Additional factors considered in extending an offer include responsibilities of the job, education, location, experience, knowledge, skills, abilities, and internal equity, alignment with market data, or applicable laws. Flexible Work Environment, Hybrid or Remote - Time Off - Paid Volunteering Time - Birthday Leave - Paid parental Leaves - Home Office Allowance Our Commitment: We believe in supporting our team members both personally and professionally. Named one of the Australia's Greatest Places to Work and 5th best technology company for 2025, we value flexibility, trust, and a work environment that empowers our team to do their best work. We will be assessing applications as they come in, so we encourage you to send your resume through to us as soon as possible. All official job offers from our company are extended directly by our recruitment team and will be sent through an official BambooHR document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a National Police Check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. No contact from recruitment agencies, thank you

Alvarez & Marsal Private Equity Performance Improvement Manager, Software Product and Tech Diligence Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving upper middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. The companies we serve are upper middle market in the $50 million to $1 billion plus range. Our PEPI services include: Merger Integration & Carve-outs IT- pre-acquisition diligence IT- post-acquisition implementations and integration Interim Management Commercial Due Diligence/Strategy Rapid Results Supply Chain CFO Services How you will contribute We bring a structured and disciplined approach to create and capture value. We provide private equity buyers and their portfolio companies with a broad continuum of knowledge and tools for mergers, acquisitions, carve-outs, joint ventures and alliances. The team works across the full spectrum of the deal lifecycle from pre-deal technology, operational and synergy reviews, through 'Day-1' planning, to post-deal implementations. Our services include due diligence (software product and tech, IT and operational), merger integration / carve-out planning and execution, transition service agreement negotiation & governance, ERP implementations, IT operations & cost reduction, and enterprise architecture. The PEPI IT group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and build leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international business assignments. Manager: We are seeking individuals that can be part of a team that conducts software product and technology due diligence assessments on target organizations for private equity clients and their portfolio companies. In this role, managers conduct software product and technology assessments focused on the following key areas: product features / functionality and product roadmaps; technology and architecture; intellectual property and open source; R&D organization and processes, including the software development lifecycle; R&D OpEx and CapEx expenditures; and hosting infrastructure These assessments will be conducted across the following types of engagements: Pre-acquisition, buy-side software product and tech due diligence. Pre-transaction, sell-side software product and tech due diligence. Pre-acquisition, synergy and cost take-out assessment, related to software product and tech, for roll-up and tuck-in acquisitions. Post-acquisition, software product and tech related value creation and performance improvement, working with the recently acquired target or an existing portfolio company. A manager will have several roles on the engagement team including: Actively participate in key target and client interactions, including interviews, interim updates, final readouts and any follow-ups. Develop and manage the data request list that identifies key data, artifacts, and documentation required from the target for the assessment; includes managing related interactions with the bankers managing the process and the client. Conduct detailed analysis of the target across all areas of assessment, focusing on quantitative and qualitative data gathering, organizing, and analysis. Summarize key insights into client-ready exhibits, pages, sections of the interim and final deliverables. Ensure the quality of deliverables and effectively manage the day-to-day relationships to ensure exceptional performance. Supervise and mentor junior staff Qualifications: 5-8 years of professional consulting or relevant industry experience, with a minimum of five years consulting to the tech industry or specializing in software/tech-enabled services product management or software development. Desired - experience working for or with private equity sponsors, portfolio companies, or related transaction / product and tech due diligence experience. Exemplary communication skills, both oral and written, including proven ability to directly develop and deliver executive-level, client-ready written communication materials, including interim updates and final deliverables. Demonstrated track record working with business leaders (directors and above) as well as private equity deal staff. Excellent fact-gathering and analytical skills, including quantitative and qualitative analysis. Previous software / product experience, either in a software organization or related advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy. Demonstrated ability to translate tech insights into commercial implications. Bachelor's degree required, with a major in Computer Science, Engineering, Economics or another highly analytical and rigorous field. Flexibility to travel at least 75% of time. Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Benefits Summary Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click Work Well. Live Well. for more information regarding A&M's benefits programs. The salary range is $125,000 - $190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-CP1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

The Field Service Specialist at Vantive is responsible for installation, repair, preventive maintenance, and training on electro-mechanical medical devices in clinical settings. This role demands strong technical troubleshooting skills, customer interaction, territory management, and adherence to safety and quality standards. The position requires frequent travel, autonomous work, and effective communication to ensure equipment performance and customer satisfaction in the healthcare industry. Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients- that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don't settle for the mediocre. Each of us is driven to help improve patients' lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. The Field Service Technician is a key customer facing position that represents the Vantive brand in clinical and hospital settings. This position manages an assigned territory and travels to perform installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices. Field Technicians are hands-on and enjoy solving advanced technical problems, interacting with customers, applying attention to detail, working autonomously, variation in their work, and traveling. This position focuses on providing a positive customer experience, strong communication, and ensuring all services needs are met in a quality and timely manner. Essential Roles and Responsibilities Perform installation, calibration, preventive maintenance, and repairs on a wide range of electro-mechanical medical equipment, ensuring compliance with SLAs, quality standards, and safety protocols. Diagnose and resolve equipment failures, identifying root causes and implementing corrective actions using analytical and technical skills. Manage service territory by scheduling service calls, preventive maintenance, and travel efficiently to meet SLA commitments. Maintain accurate documentation of service activities, maintenance records, and inventory transactions; ensure test equipment is calibrated and functioning properly. Plan and order necessary parts for service and maintenance, maintaining proper inventory control. Provide training and guidance to customer personnel on equipment operation, maintenance procedures, and inspection techniques. Communicate effectively with customers regarding service status, arrival times, and issue resolution to maintain strong relationships and customer satisfaction. Represent the company professionally through positive attitude, appearance, and engagement with customers and colleagues. Mentor and support other service technicians; contribute to departmental meetings, training events, and knowledge sharing through troubleshooting guides and best practices. Contribute to team and organizational success by mentoring peers, sharing best practices, recommending service improvements, and keeping leadership informed of operational needs and challenges. Participate in installation projects, field actions, and assigned initiatives; may lead projects as needed. Ensure proper handling of delicate components and adherence to hospital regulations and environmental, health, and safety policies. Manage travel to clinical and stakeholder sites for technical support, training, and meetings. Demonstrate interpersonal skills that embrace Vantive's cultural values of Care, Own it, Trust and Innovate. Perform other duties as assigned. Required Qualifications Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices, with the ability to diagnose issues, perform mechanical adjustments, and apply independent judgment to resolve complex equipment problems in compliance with safety and regulatory standards. Demonstrated ability to work independently to effectively manage assigned territory. Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers. Excellent verbal and written communication skills required. Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint). Able to work in healthcare environments while adhering to PPE protocols (e.g., gowning, mask), and meet the physical demands of the role including standing, kneeling, bending, and regularly lifting up to 50 lbs, with occasional heavier lifting using appropriate aids. Ability to travel 50-75%, including overnight stays; willingness to drive long distances or fly as required. Valid driver's license required. Demonstrates alignment with Vantive's cultural values: Care, Own it, Trust, and Innovate. Experience and Education Associate's degree or higher in Biomedical Engineering, Electrical/Electronic Engineering, Computer Science, or a related technical field OR associate's degree or higher in non-related field with 3+ years of electro-mechanical troubleshooting experience. OR Biomedical Engineering Technology (BMET) certification with 3+ years of electro-mechanical troubleshooting experience. OR completion of a U.S. military electrical or electrical biomedical equipment technology program. Previous field service experienced is strongly preferred. We understand compensation is an important factor as you consider the next step in your career. At Vantive, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $60,000 - $75,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. US Benefits at Vantive This is where your well-being matters. Vantive offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical, dental and vision coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Aon Pooled Employer Plan ("Aon PEP"), Vantive's 401(k) retirement savings plan, to help you prepare for your future. The Aon PEP is designed to help improve retirement outcomes by providing retirement resources more efficiently. The plan offers a robust set of investment options, financial education, and a suite of resources to support your retirement goals. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Vantive's US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Vantive Equal Employment Opportunity Vantive is an equal opportunity employer. Vantive evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodation Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link Recruitment Fraud Notice Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice. Keywords: field service specialist, medical device maintenance, biomedical engineering, electro-mechanical troubleshooting, healthcare equipment repair, preventive maintenance, clinical service technician, customer training, territory management, technical support

Freeman Mathis and Gary, LLP is a rapidly growing, national specialty litigation firm seeking an Legal Intake Specialist to join our Atlanta office. The Legal Intake Specialist spends most of the workday reading, writing, cross referencing, checking and validating information. The Legal environment is a fast-paced and deadline driven, so working with a sense of urgency is a must. Ideal candidates are tech savvy and able to quickly learn and adapt to new systems and processes. An assertive communication style and solid written/verbal communication skills are required. The Legal Intake Specialist communicates frequently with attorneys, either in writing or in-person. Proficiency in Microsoft Office is required. The hours for the position are generally from 9am to 6pm in the office. The following set of success factors describe the characteristics of those who are successful in our Firm: Helpful, Congenial, Personable, Positive Unpretentious, Approachable, Respectful, Team Oriented Accountable, Takes Ownership, Corrects Mistakes Organized, Timely, Confidential, Responsive (within 24 hours) Job Responsibilities and Essential Duties Works within Upfront (SAP billing system) each day to ensure matters are opened properly in accordance with FMG standards Communicates efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follow up with obtaining complete and accurate information Works proactively, with a systems mindset, to eliminate conflict issues down the line Inputs new client information and works quickly and accurately to get case matter numbers assigned so that the attorneys can begin billing time to those matter numbers Cross references insurance carrier guidelines and attorney correspondence with clients to ensures assigned case rates are correct, update rates on existing matters as necessary Clearly and quickly communicates the pertinent details of a case, upon request Closes requested matters, monitors supplemental party request filings Drafts, responds, and communicates with potential clients when necessary Evaluate each intake workflow in Upfront (SAP billing system) and take an analytical approach to each submission to ensure accuracy and completeness Asks thoughtful questions regarding the facts provided in Upfront ensuring that the information provided is in alignment with the system's requirements Work with Conflicts and Billing Teams to ensure matters are being maintained as required. Ability to build relationships with people in various departments, including Attorneys, Management and Staff to ensure proper outcomes Other duties as assigned Requirements Accuracy and attention to detail is essential along with an understanding of how the role affects the overall system and legal process Ability to multi-task, prioritize and effectively manage a busy desk Proficiency in data entry, processing, researching, cross-referencing and validating data Ability to produce accurate work in fast-paced environment with strict deadlines Maintains a courteous and professional demeanor, with a positive attitude Exceptional written and communication skills, track record of error free communication Ability to work with and maintain confidential and sensitive information Demonstrates consistent focus and when managing repetitive tasks Excellent critical thinking and problem-solving skills, thinks things through before acting Experience in initial case management duties such as setting up initial files, entering data, and obtaining additional information when necessary Comfortable with navigating and exploring new computer systems- computer literate Ability to learn quickly and can solve problems or navigate in unfamiliar systems with little instruction. Education and Experience Bachelor's Degree Required- Degree in Library Science, or other Data Management and research focused degree programs are preferred, Business Administration Degrees considered Computer savvy and experience with Microsoft Office (Word, Excel, Teams, etc.) required Experience using an SAP based system with conflict or billing software experience a plus Knowledge of the administrative legal process in the insurance defense space a plus Experience providing excellent customer service and understands good customer service principles What we offer you Competitive compensation Comprehensive benefits package, including medical, dental, and vision HSA and FSA plans available for employees and dependents Work-life balance Generous PTO policy 401K plan including a 3% Employer Safe Harbor contribution Firm paid life insurance and long-term disability Employee Assistance Program Year-end bonuses and referral fee programs Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug‑free workplace policy, which includes the ability to pass a pre‑employment drug screen. Employees may be subject to reasonable‑suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.

Job ID 2026-14997 The Treasury Solutions Support Specialist fulfills a key role for Renasant Bank's Treasury clients. This person must be motivated and passionate in creating legendary client support experiences through inbound and outbound service interactions with Treasury Solutions clients. This position serves as the front line for Treasury Solutions to respond to questions and issues, from clients and our banking partners, in a timely and efficient manner. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities Must be a passionate advocate for providing exceptional client experiences for all Treasury Solutions products thereby attaining client retention and referenceability Capture customer information in the core system or CRM database that promotes Know Your Customer as related to their Profile, Relationship, Preferences, and Interactions Document the problem solving process such as decisions made, actions involved and final resolution in the core system or CRM database Ensure that all relevant parties are updated frequently through the core system or CRM Resolve client requests through proficient use of system tools, research and navigation within/outside the organization, or escalation to appropriate resource Ensure any follow-up needed is provide timely Escalate all complex and technical questions and issues to the appropriate resource as quickly and efficiently as possible ensuring that all known data regarding the incident is provided Display patience and empathy in handling tough cases and/or difficult clients Gather and document client feedback for sharing with the Product and Sales teams Engage in continuous self-performance evaluation and self-training projects Stay current and knowledgeable on all Treasury Solutions products and services Stay current on industry trends (market conditions, regulatory changes, and competitor offers) to be effective in responding to client inquiries and needs Adhere to Renasant Bank's Service Standards Policy and Core Values - RNSTX Flexibility with work schedule, including possible nights and weekends Adhere to regulatory guidelines for customer authentication and product disclosures Maintain confidentiality and security of customer information according to regulatory guidelines and company policies Seek opportunities to differentiate the customer experience through identifying solutions suitable for client's current or future needs based on life events and risk tolerances Perform other related duties as assigned Qualifications A high school diploma or equivalent; Bachelor's degree is preferred At least three years' banking experience with at least 1 year in a client facing role A proven track record of understanding the client needs and delivering exceptional client service consistently Excellent written and verbal communication skills is required. The Specialist must be able to manage internal and external relationships efficiently and effectively with the ability to articulate solutions to both internal and external stakeholders. Excellent customer service skills Strong analytical and problem solving skills Demonstrated initiative and innovation to resolve issues effectively and efficiently - ability to "think outside the box" PC Proficiency with various systems and software, including but not limited to Microsoft Office products Must be able to: Work and collaborate with others as a team at all levels Multitask effectively Organize and prioritize tasks to achieve goals Perform role with minimal supervision Be committed to seeking opportunities for continuous improvement and possess the ability to achieve results despite challenges Ability to understand and apply policies and procedures of federal/state regulations Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to make a meaningful impact by evaluating and enhancing risk management, operations, and governance processes? At Ciena, we are committed to innovation, collaboration, and excellence. We are seeking a talented IT Audit Specialist to join our Internal Audit team, where your expertise will contribute to shaping our control environment while supporting the Audit Committee and management. This role offers a dynamic blend of individual and team leadership responsibilities, with opportunities for domestic and international travel up to 10%. How You Will Contribute: Plan, manage, and execute complex IT-related, Sarbanes-Oxley, and operational audit projects in alignment with the Institute of Internal Auditors (IIA) Professional Practices Framework. Conduct or lead IT risk assessments, developing detailed audit programs and tests using industry-standard models such as COSO, NIST, COBIT, and ITIL. Enhance audit testing techniques by leveraging artificial intelligence (AI), data analytics, and continuous monitoring/auditing tools. Perform IT audits to ensure compliance with regulations, cybersecurity standards, policies, and procedures, while identifying opportunities for operational improvement. Oversee audit engagements, ensuring timely execution, milestone achievement, and high-quality documentation of fieldwork. Evaluate internal control environments, assessing the efficiency and effectiveness of IT processes and systems. Draft concise, accurate, and fact-based audit reports, identifying deficiencies and recommending actionable improvements. Collaborate across all organizational levels to secure management commitment for issue resolution and advise on risk and control evaluations for new or revised processes. The Must Haves: Bachelor's degree in Information Systems, Computer Science, or a related discipline (MBA preferred). 5-6 years of IT-related internal or external audit experience (Big 4 experience preferred). In-depth knowledge of IT operations, networks, applications, cybersecurity, and Active Directory. Proficiency in Sarbanes-Oxley IT General Computer Controls, COSO, ISO 27001, COBIT, NIST, and ITIL models. Familiarity with data analytics, automation, and AI technologies for audit purposes. Strong interpersonal, oral, and written communication skills combined with excellent analytical capabilities. Professional certifications such as CISA, CISSP, CIA, CISM, or ISO 27001 audit experience preferred. Nice to Haves: Familiarity with Oracle or similar ERP systems and Oracle/SQL databases. Experience with audit tools like Onspring and AuditBoard. Knowledge of cloud and outsourced vendor risks, controls, and audit approaches. Vendor audit experience and understanding of AI testing techniques and tools. Highly ethical, team-oriented, inquisitive, and logical with a self-directed problem-solving mindset. Pay Range: The annual pay range for this position is $81,600 - $120,000. #LI-SG Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day. If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit. This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation. Bring your technical skills, your curiosity, and your drive - we're ready for you. About the Role How you will contribute * Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. * Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification. * Monitors emails for alert notifications from the service desk and resolves or escalates these as required. * Provides change management support during the weekend when on call. * Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure. * Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle. * Provides onsite support for new site launches and server / network refreshes. * Other duties as assigned. Your Key Qualifications * A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted. * Solid attention to detail and the ability to create and document process and procedures. * Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community. * The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality. * Excellent organizational and problem solving skills. * Ability to handle multiple tasks. * Strong written and verbal skills in English. * A strong understanding and working knowledge of desktop hardware, operating systems and software. * A good understanding of network systems and protocols as well as server hardware and operating systems. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering

Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: High School Graduate or General Education Degree (GED) is required; Associate degree is preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Responsibilities: Provide Third Part Support Via Phone/Email/Text to Technicians in the Home Be available to receive phone calls all day. Assist in the repair of HA & CE product. Maintain training to improve product knowledge. Utilize tools to diagnose problems such as phone app to visually see what technician is looking at. Make decisions based on the best interests of customer & Hisense. Investigate field failure data & update R&D/Factory. Other duties as assigned. Qualifications: Associates or 2-year tech school degree 1-5 years hands on field repair of home appliance or TV products. Strong communication and interpersonal skills Knowledge of various software programs such as Windows, email, Word and Excel Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. Fortinet is growing and we are looking to hire Senior Technical Support Specialist for our Atlanta, GA location to troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. As a Senior Technical Support Specialist, you will: * Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. * Collection, analysis and change recommendations of configuration information * Collection and analysis of customer system information * Recommend corrective actions based on analysis * Provide Customer education where needed due to gaps in networking, product knowledge etc. * Consultation of technical documentation, bulletins, and release notes for known problems * Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions * Follow up on technical cases including proper escalation and management of the case until case closure * Manage customer communications and expectations until the closure of each case, conduct and lead customer management meetings regarding escalation We Are Looking For: * Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education * Deep understanding of OSI model, routing and switching in L2/L3 * Strong understanding of BGP, IPsec/ADVPN, SDWAN * Strong Understanding of Authentication protocols - LDAP, SAML, RADIUS, OAuth * Experience with security products - Firewalls, IDS/IPS, Antimalware * Deep working knowledge of operating systems - Windows, Mac, Linux * Strong troubleshooting and problem-solving skills * Previous call center experience. Supporting data networking products and/or security products is desirable * Strong communication skills, both written and verbal Educational Requirement: * Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe

DESKTOP TECHNICIAN II CLASSIFICATION TITLE: Desktop Support Technician II PURPOSE OF CLASSIFICATION Provides project planning and technical support to all County offices relating to network and telecommunications systems, maintenance of personal computers, telecommunications systems, and network connectivity; including software, hardware, networking, and training. ESSENTIAL FUNCTIONS The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Meets with customers to plan, coordinate, and schedule installations, repairs, and modifications of various systems and equipment; communicates with manufacturers and vendors for product information and technical advice on products. Plans, designs, and completes installation of network and telecommunications projects. Diagnoses and repairs problems related to personal computers, terminals, thin clients, printers, and other peripherals; troubleshoots connectivity problems to the Ethernet switched network. Troubleshoots and repairs various types of telecommunications and electronic equipment. Determines feasibility of repairing or replacing equipment; determines placement of faulty equipment for repair or return to vendor for credit; ensures compatibility of networked equipment; makes repairs to equipment. Provides information, training, and assistance to users regarding computer operations, procedures, problems, software functions, upgrades, and other related issues. Installs personal computers; installs personal computer software, hardware, and network adapters; installs workstations and configures address settings; installs standalone printers and printer software; configures printers for use as system or session printer; installs network software and configures ethernet adapters; installs/ configures network printers. Installs, repairs, and maintains telecommunications systems and computer network cabling and termination, telecommunications cabling and termination, multimedia cabling and termination, and various electronic devices associated with telecommunications systems. Designs, installs, repairs, and troubleshoots closed circuit television and surveillance camera systems. Engineers, installs, and maintains multimedia systems used in areas such as meeting, training, and boardrooms. Plans and installs CAT5 computer network cabling in all County departments; plans and installs twin ax computer network cabling where category 5 cabling may not be utilized; works with team to pull cable inside walls, ceilings, and floors; terminates cables with jacks and connectors. Installs, repairs, and maintains VoIP (Voice over Internet Protocol) and other telephone systems, telephone media, elevator emergency telephones, audible and signaling devices, and telephone sets; installs, repairs, and maintains telecommunications lines from vendor demarcation to user end per established standards. Maintains a comprehensive and diverse knowledge of multiple computer operating systems and software programs, which includes, but is not limited to, word processing, spreadsheet, database, desktop publishing, e-mail, instant messaging, networking, client access, communications, Utilities, diagnostic or other programs. Provides input and/or performs research on equipment purchases. Tests and inspects parts and equipment for serviceability, proper operations, and compliance with departmental standards and reports problem situations as they arise. Maintains inventory of equipment, supplies, and parts; initiates requests for new/replacement materials. Serves as a technical resource for department heads and their staff; coordinates with System Administrators for the addition of new devices and changes in configurations; coordinates computer repairs with software/hardware vendors and vendor technical support personnel; coordinates with departments on equipment needs; orders repair services as needed. Prepares or completes various forms, reports, correspondence, schedules, logs, work orders, parts request forms, system as-built documentation, job proposals, repair forms, parts lists, inventory reports, supplemental forms, standardization forms, maintenance records, diagrams, or other documents. Receives various forms, reports, correspondence, work orders, schedules, alarm accounts reports, requests for proposal, invoices, parts/materials lists, flow charts, diagrams, blueprints, service/product bulletins, catalogs, policies, standards, service manuals, technical documentation, maps, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate. Provides job proposals including cost and time estimates for services requested; issues requests for proposal to identify vendors who can provide necessary equipment to complete projects at lowest cost; meets with County staff to provide vendor/cost information, discuss options, and answer questions. Provides after-hours on-call support on a scheduled rotation to assist users with technical problems involving equipment, software or production, to include using a computer at home to remote into the County network, and making after-hours return trips into Information Technology facilities or other departments. Communicates with supervisor, employees, users, other departments, vendors, outside companies, the public, and other individuals; coordinates work activities, reviews status of work, exchanges information, and resolves problems. Researches error messages in numerous software vendors' website knowledge bases. Performs general/preventive maintenance tasks necessary to keep vehicles, equipment, and tools in operable condition, which may include inspecting equipment, checking fluid levels, replacing fuel/fluids, greasing equipment, washing/cleaning equipment, and organizing/cleaning shop/work areas; monitors equipment operations to maintain efficiency and safety; reports faulty equipment. Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops and training sessions as appropriate. ADDITIONAL FUNCTIONS Performs general front counter and Help Desk tasks, such as answering telephone calls, issuing parts, issuing repaired equipment, or generating work orders. Performs miscellaneous tasks as needed, which may include purchasing/picking up parts/supplies at local vendors or picking up paychecks or documentation. Provides assistance or backup coverage for other employees as needed. Performs other related duties as required. MINIMUM QUALIFICATIONS Associate's Degree or equivalent of two (2) years of college courses in Information Technology, Computer Engineering, or closely related field; supplemented by two (2) years previous experience and/or training involving personal computer software, personal computer installation, and personal computer operations; Bachelor's Degree in Information Technology, Computer Engineering, or related field; supplemented by one (1) year of experience preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Georgia driver's license. Must provide and maintain a personal vehicle to use to conduct official County business which may include after-hours return trips. ADA COMPLIANCE Physical Ability: Tasks require the ability to exert moderate physical effort in moderate work, typically involving some combination of stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderately heavy weight (20-50pounds). Tasks may involve extended periods of time at a keyboard or workstation. Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, depth, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as noise extremes, machinery, electric currents, or traffic hazards. Clayton County, Georgia, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. To download a copy of this job description click here. Position : 118 Type : INTERNAL & EXTERNAL Location : INFORMATION TECHNOLOGY Grade : GRADE 24 Posting Start : 12/04/2025 Posting End : 12/31/9999 MINIMUM SALARY: $58,022.49

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community. In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued. Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth. Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders. Job Summary The Academic Success Program Specialist is responsible for recruiting, hiring, training, and supervising student Peer Tutors and student Peer Supplemental Instruction (PSI) Leaders. This position reports to the Associate Director of Academic Support Programs and facilitates and works closely with faculty, campus departments, and student staff to execute program goals. The Academic Success Program Specialist plays a crucial role in supporting student retention, progression, and success by providing high-quality academic engagement opportunities. The ideal candidate is self-motivated, collaborative, and passionate about student learning and development. Responsibilities * Program Management: Develop and maintain peer tutor and PSI schedules, reserve locations, assign leaders, promote services, and monitor program fidelity and attendance. * Recruitment & Supervision: Lead hiring, onboarding, scheduling, supervision, and evaluations for Peer Leader staff while fostering an inclusive, high-achievement team culture. * Training & Development: Design and deliver CRLA- and UMKC-aligned training, facilitate workshops, peer observations, and coaching, and coordinate learning goals for course-embedded leaders. * Faculty Collaboration: Serve as liaison to faculty, share program goals and student progress, and collaborate across departments to enhance academic support. * Data & Assessment: Track attendance, feedback, and academic performance; analyze data to guide program improvements and prepare reports for stakeholders. * Student Outreach & Marketing: Promote services via email, class visits, flyers, social media, and events to ensure campus-wide awareness and accessibility. * Professional Engagement: Participate in staff meetings, professional development, and institutional training to support AEC's mission. * Strategic Input: Provide insights into Peer Leader trends and students' needs to shape future academic success initiatives. Required Qualifications * 4 Year / Bachelor's Degree In related field * 3+ years of relevant experience Preferred Qualifications * Master's degree in education, student affairs, or related field * Previous leadership experience in higher education * Supervisory experience with student staff in academic support programs * Familiarity with student development theory and Peer Leader models * Availability for occasional evening or weekend events Proposed Salary 42,100 - 50,500 Salary offer will be dependent on candidate s experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines. Knowledge, Skills, & Abilities * Strong interpersonal, organizational, and communication skills * Ability to work independently and collaboratively in a fast-paced, student-centered environment * Commitment to confidentiality and ethical standards in student engagement * Proficiency in Microsoft Office Suite and relevant educational technology platforms USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Conditions of Employment Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at ************** or email **********. Background Check * Position of Trust + Education Other Information Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.

The Financial Aid Technical Operations Specialist executes the federal and institutional aid disbursement process. Ensure data accuracy by implementing data cleanup tasks and exceptions reports. This role provides technical support and coordinates training sessions, creates and maintains documentation, troubleshoots a variety of technical issues and responds to user needs in the Office of Financial Aid. Job Description: Essential Duties and Responsibilities Disburse all financial aid in Workday. Process origination, disbursement and reconciliation of all Federal Aid through Workday and COD System. Support Financial Aid Director and Counselors on resolving disbursement failures. Execute Financial Aid Processes in Workday. Perform data update/cleanup and assist in resolving technical issues on all Financial Aid systems. Troubleshoot the scanning process and workflow functionality in Perceptive Content. Perform related duties as requested by the Director of FA Technical Operations. Assist with reviewing, updating content and troubleshooting FAST Portal (Financial Aid System Tool). Create and maintain templates, forms and workflows on AdobeSign as well as offers training and support to Financial Aid staff. Runs, monitor and ensure data accuracy for Award Letter Integration. Other duties as assigned. Required knowledge, skills, and abilities Must have strong verbal communication and customer service skills. Must be detailed oriented with excellent organizational, technological and follow through skills. Knowledgeable of Microsoft Office Suite. Preferred knowledge, skills, and abilities Workday, AdobeSign, Perceptive Content. Minimum Qualification Must have a bachelor's degree. Minimum of one to two years related experience. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionWho We Are: From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees. What You Will Be Doing: As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues. You will also maintain user accounts, complete new computer set ups and install/configure/maintain different hardware (PC, tablet, phone, printer, etc) and software/operating systems. There will also be times where you will assist with network and service maintenance. Primary Responsibilities: Respond to end user requests via phone, email, ticketing system, or in person Installs, configures, and maintains hardware (PC, tablet, phone, printer, scanner, fax, copier, etc) Installs, configures, and maintains software and operating systems Administers workstation assets by tracking computer equipment and installed software End user training as required Create/Update/Delete user accounts Assists Network Administrator with network and server maintenance Monitors and maintains applications and hardware Monitors and maintain server and network backups Gather and respond to feedback from end user surveys Document procedures for IT and end users Document work orders and keep users up-to-date on their cases Generate reports on tickets, assets, accounts, etc. as required Additional Responsibilities: Participate in required safety program, and work in a safe manner. Additional duties as assigned by manager. Who We Are Looking For: To be successful in this position you should have a working knowledge of TCP/IP networks, PC's and their components, Active Directory, group policy, NTFS security, and common software applications. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work with minimal supervision is required for this position as well. Education/Experience: High school diploma or equivalent preferred. Required Qualifications/Skills: Excellent verbal and written communication skills for technical and non-technical audiences Excellent customer services skills Excellent technical problem solving skills and the ability to understand complex and abstract concepts A general knowledge of common software applications such as Word, Excel, PowerPoint, Outlook, Ghost, Symantec Endpoint Protection, etc. A good working knowledge of voice and data cables, jacks, and patch panels A good general knowledge of TCP/IP networks and basic services used such as DNS, DHCP, SMB, FTP, etc. Working knowledge of Active Directory, group policy, NTFS security Working knowledge of PC's and their components. Dell and Lenovo are most relevant, but knowledge of any other brand is acceptable. Ability to analyze problems and solve them through your own research and by drawing your own conclusions. Excellent judgement within given parameters. For example, when to recommend repairing a PC instead of replacing a PC. Ability to manage multiple tasks and establish priorities Ability to function effectively as a team member within IT as well as other areas of the organization. Ability to lift up to 60 lbs to a height of 4 ft regularly Ability to diagnose and repair software problems remotely Ability to work well under moderate pressure Good working knowledge of the Windows command line Ability to script installs and administrative tasks is preferred, but not required Must carry a cell phone during business hours and on-call rotations. Must be able to respond to calls in 30 minutes or less when on call, 24 hours per day. Must be able to travel 15% of the time to other branches in Georgia. (Albany, Augusta, Brunswick, Savannah, and Valdosta are the most distant branches) Attention to detail Preferred Qualifications/Skills: Bachelors' degree preferred, but not required Values: At Yancey Bros. Co, we are always looking to add people to our team who share our core values: Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results. Ideal candidates will demonstrate the following values: Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer: Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more. Competitive Pay Structure Competitive Pay Individual Bonus Opportunities Available Technician Tool Allowance 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities

Care Logistics is growing our team and seeking highly skilled and driven professionals that share our values and mission. If you are looking for a challenging position with a well-managed, well-funded healthcare innovator, consider a position with Care Logistics. Care Logistics is a subsidiary of Jackson Healthcare, a family of highly specialized healthcare staffing, search and technology companies. With a mission to improve the delivery of patient care and the lives of everyone it touches, it helps healthcare facilities across the country serve more than 10 million patients each year. Backed by more than 2,600 Associates and over $2B in annual revenue, Jackson Healthcare is a top three U.S. healthcare staffing firm. In addition to being Great Place to Work certified, it is consistently named an employer of choice, having been nationally recognized as a best workplace in healthcare, a best workplace for women and a best workplace for millennials, as well as being named one of the Healthiest Employers by the Atlanta Business Chronicle. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! The Application Specialist is responsible for configuring and testing Care Logistics' applications and assisting in training customer application administrators on its use and configurability while facilitating a favorable client and Care Logistics outcome. They work closely with members of the Client Services team and customer resources in support of these objectives. Client Services functions include project delivery tasks such as configuring the system with detailed hospital information, advising on ways software configuration can be adjusted to creatively solve a challenge, ensuring the solution functions in accordance with the process redesign conducted by Transformation resources, training customer application administration resources on applications functions, supporting go live events, assisting the support team with customer issues, and participating in system upgrades as needed. ESSENTIAL RESPONSIBILITIES: * Client Services Functions * Delivery components of customer implementations include: * Acting as the owner of knowledge regarding the application, what can be configured, and how to optimize the customer's processes with the application. * Configuring all aspects of the application via the Care Logistics administration modules, SQL queries, remote server applications, and spreadsheet uploads (when applicable). * Understands configuration options and recommendations for all products offered by Care Logistics, advises Transformation resources as necessary. * Own the configuration gathering and system build process, working with Care Logistics project team resources and customer resources to gather data needed to configure the application. This includes facilitating configuration gathering sessions with customer resources throughout the implementation process. * Prepare necessary environments (configuration, patient needs) for testing and training sessions * Train customer Application Administrators on configuration processes associated with their role in the Administration module. * Leading unit testing, including issue capture and resolution processes. * Support Integrated Testing via application validation, issue capture, and resolution follow-up * Acting as a front-line liaison with the client resources, regarding configuration capabilities of the application, both on-site and remotely during the project. * Escalating technical issues to Project Manager, Technical Project Manager, and/or Healthcare Operations Executive on the assigned project. * Providing Technical Go-Live coverage as the application and configuration expert. * Responsible for maintenance of configuration documentation and change log for customer environment(s). * Additional tasks which include: * Supporting customer application configuration requests post go-live as needed. * Collaborate with teammates to troubleshoot and maintain existing application modules. * Work with development to understand configuration options for new releases and improve the configuration processes for future releases * Train internal users on system configuration including Support team members and other project team resources * Maintain configuration documentation and resources for both Application Specialist role and for other internal team members to reference. * Lead internal methodology efforts to improve Care Logistics ability to implement software more efficiently and effectively. * Conducts job duties in accordance with the Corporate Values and Culture * Others First * Respects all individuals without regard to their position. Understands that there is no class system. * Seeks first to understand before responding, doesn't rush to judgment. * Esteem the Team * Embraces a "Team-First" vs. "Me-First" attitude. Understands that the possibilities for success are limitless when one is impervious to who gets credit. Doesn't take credit for other's accomplishments and will give other's credit with praise and recognition. * Communicates problems directly, not engaging in rumors or gossip. * Maximize Potential * Takes ownership of self and working team. Conducts self with intellectual honesty; is willing to admit mistakes and understands strengths and weaknesses. Believes and operates under the principle "If it's to be, it's up to me" * Strive for Excellence * Functions in a fail-safe environment that forgives and focuses on solutions. Will encourage and support other associates, creating an environment to be one's best. * Do the Right Thing * Always tries to do what's right with a firm sense of integrity and ethics, behaving in a manner consistent with principles of moral conduct. QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS: REQUIRED * Bachelor's degree in Computer Information Systems or equivalent experience. EXPERIENCE PREFERRED * Two years of experience working with Healthcare Information Systems or internal hospital operations preferred. * Knowledge of database structures and Structure Query Language (SQL). KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to develop strong and productive working relationships with others. * Ability to form strong team bonds and enhance team performance. * Strong organizational and quality management skills with ability to handle multiple, competing tasks and priorities. * Ability to cope with rapidly changing information in a fast paced environment. * Proven communication, interpersonal, analytical and organizational skills. * Proven ability to properly communicate with customers (in person and via phone) and manage expectations during a project. * Ability to work both independently and as a member of the implementation and support team . * Ability to manage multiple concurrent activities, all with fluctuating deadlines, by working with other departments, both internal and external. * Must be able to quickly identify and resolve issues. * Must be able to quickly understand complex concepts. * Excellent oral and written communication skills. * Excellent customer management skills. * Above average observational skills to collect data and validate information. * Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from underlying business problems/needs. * Able to effectively represent JHS/Care Logistics values and principles in decision-making and actions. Adaptability: * Ability to embrace change and shift focus when unexpected work arises. Time Management: * Ability to use discernment to prioritize tasks and decide what to focus on to maximize impact. Customer Service: * Ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns. TRAVEL REQUIREMENTS & WORKING CONDITIONS: * 20-40% travel required. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is frequently required to participate in online video calls, use hands to write and type, verbally and written communications. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Disclosures Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.

Distribution Support Modeling and Engineering Specialist/Analyst + The Network Management System (NMS) plays a vital role in Georgia Power's operation of the electrical distribution system. The DistGIS database serves as the asset repository for all power delivery infrastructure within the Georgia Power footprint and drives the creation of the network model. This network model is foundational for NMS. + This position is responsible for applying revisions to the network via patches to the model build environment before moving it to the production environment. Revisions may include addition of new power delivery infrastructure, changes to existing infrastructure, or equipment retirement. + This position requires frequent collaboration with other GPC partners, chiefly the GIS team, Distribution Control Center (DCC) operators, Distribution Support Specialists, and field personnel. + The successful candidate will be responsible for providing exemplary customer value to internal and external customers. + This position supports a 24/7 organization and may require some work outside of normal business hours. Also, there are opportunities to work overtime to assist in storm restoration activities. JOB QUALIFICATIONS : Education Requirements: + Bachelor's degree required in related field and/or minimum of 5 years of work experience in electrical distribution mapping and 3D modeling of electrical distribution system operations and functionality + Associate's degree or Certificate in GIS strongly preferred Experience Requirements: + GIS experience is required + Distribution experience is preferred + Experience with Oracle NMS or GE ADMS is highly preferred + Experience with any DSCADA, Outage Management System (OMS), NMS, and/or DistGIS platform preferred Knowledge, Skills, and Abilities : + Fundamental understanding of how the Bulk Electric System (BES) operates + Familiarity with the Grid Modernization Initiative + Strong computer skills using standard software packages (Microsoft Office products, etc.) + Prior electrical distribution and/or transmission system operating experience + Good interpersonal and communication skills + Proven high degree of accuracy and first-time quality of work results + Proven strong diagnostic and complex problem-solving skills + Demonstrated strong multi-tasking skills + Familiarity with Linux file systems and data manipulation techniques Behavioral Attributes : + Excited and willing to learn about innovative technology + Contributes to overall positive teamwork environment + Builds effective relationships both internally and externally and at all levels + Understands and embraces the value of intentional inclusion + Flexible and positively adapts to change + Demonstrates professionalism in the work environment Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit ******************* and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power). Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit *********************** . Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here **************************************************** . Additional and specific details about total compensation and benefits will also be provided during the hiring process. Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. Job Identification: 16395 Job Category: Engineering Job Schedule: Full time Company: Georgia Power

The L3, Retail Tech Support role represents the highest tier of technical support or escalation of the most complex, intricate, and challenging issues, requiring expert level knowledge. Examples of incident or problem types include but are not limited to system architecture & integrations, network configuration, payment processing, or advanced hardware & software troubleshooting. This position has focuses on incident & problem escalations, problem management & root cause analysis, knowledge management, and service level management. In this role it is critical to understand customer needs in a diverse matrixed, and franchised organization, and have excellent communication skills for effective written & verbal correspondence internal and external to the organization.