Support specialist jobs in Utica, NY - 324 jobs

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 47 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Pet Health Care and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Revenue Cycle Management (RCM) Specialist based in our East Syracuse, NY office. Essential Responsibilities: RCM Specialists care for the people who care for our patients by performing insurance adjudication, customer service, and patient collection job functions that require superior service and attention to detail. Bring better care to the front lines by supporting the execution and achievement of functional areas and company goals. Partners with internal departments to resolve issues related to all tasks and assignments supporting the business. Point of contact for internal and external customer inquiries, which entails contacting insurance companies and/or addressing patient inquiries. Uses software and company systems to source, obtain, process, audit and analyze standard data reporting and presenting. Plans, organizes, and executes tasks and activities with urgency and in accordance with managers' delegated assignments. Responds to and resolves issues related to claim adjudication, patient and billing inquiries, while seeking managers guidance for non-routine inquiries or escalated concerns. May be required to meet position related productivity and quality standards. Other duties as assigned. Requirements/Qualifications: Education Level: High School diploma or equivalent. Job related/Industry experience preferred. Excellent verbal and written communication skills. Excellent organizational and time management skills. Excellent problem solving/analysis collaboration. Self-motivated individual with strong attention to detail. Leadership experience preferred. Additional Details: Base Pay Range: $17.00 - 21.00 per hour (Actual pay may vary based on experience, performance, and qualifications.) This position will be based on-site in our East Syracuse, NY office working a hybrid schedule of 4 days/week and 1 day remote. A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.

Job DescriptionDescription: SANY is excited to announce the opening of Intervention Support Specialist-ELA (Grades 5-7) for Syracuse Academy of Science Middle School for the 2025-2026 academic year. We need Teachers who will: Provide engaging lesson plans that conform to the charter's curriculum; which is designed to meet the state's core educational standards. Possess a strong understanding of Common Core standards and state learning standards. Have the ability to modify/redesign/develop curriculum as needed. Collaborate with staff to determine the charter's requirement for the instructional goals, objectives, and methods. Be ready to prepare students for the standardized tests relevant to the content area. Have excellent content knowledge and pedagogy. Welcome the use of analytics and data to help drive instruction and promote learning Appreciate regular feedback, accountability, and the rewards that come with doing a great job serving our students & communities. Have great classroom management. What we can provide: Excellent benefits package including medical, dental, vision, long-term disability, employee assistance program, and more! Enrollment in the NYS Teacher Retirement System (TRS) or 403b employer match Tuition Reimbursement Competitive salary Professional development opportunities. Coaches and mentors in every building! Regular use and integration of technology in our classrooms and throughout our school, including IPADs, Chromebooks, internet, and apps Requirements: Qualifications: Bachelor's degree required; Master's degree preferred NYS Certified Required Experience with a diverse population of students or in an urban setting a plus Prior teaching experience preferred and novice teachers encouraged to apply! Fingerprint clearance through NYS Department of Education Competencies: Growth mindset, flexible and okay with change Intrinsically motivated Compassionate A strong conviction that all students can succeed The ability to take feedback well and immediately implement Comfortable with the use of data and analytics to help drive instruction and promote learning Want to learn more about our district? Be sure to check out the following links to get a closer look at our schools, hear from our parents and see what our state and community leaders are saying about SANY.District Website: ************ Syracuse region Youtube: ************************************************* region Youtube: ************************************************* region Facebook: **************************************** Utica region Facebook: ****************************** Equal Opportunity Employer Science Academies of New York is committed to maintaining a working and learning environment free from discrimination on the basis of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against individuals who oppose such discrimination and harassment or those who participate in an equal opportunity investigation.

Job Description At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities We are looking for a customer service oriented Help Desk specialist to provide technical support to user in an efficient and accurate manner. You will be considered as the organizations front line staff and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customers value is maintained to the standards set forth by the company. Provide first level contact and communicate resolutions to end users via phone for ticketing system Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Properly escalate unresolved questions/issues to the next level of support Track, route and redirect problems to correct resources Meet or exceed SLAs in response to resolving tickets and phone support request Install, modify, and repair computer software Walk end users through problem solving process Follow up with end users, provide feedback and see problems through to resolution Use excellent customer service skills to exceed users' expectation Recommend procedure modifications or improvements as needed Preserve and grow your knowledge of help desk systems, products, and services Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner. Qualifications Education/Training: High school diploma, GED or equivalent Prior information technology or help desk experience preferred BSc/BA in IT, Computer Science or relevant field a plus Skills: Proven experience as a help desk technician or other customer support role in Tech savvy with working knowledge of office automation products, remote endpoint management tools. Excellent communication skills Customer-oriented, ability to work independently as well as in a team and remain on task Good understanding of computer systems, mobile devices and other technology products Ability to diagnose and resolve basic technical issues quickly Must have a valid driver's license Experience: A minimum of two (2) years related experience required. Preference will be given to candidates with previous help desk/call center experience All applicants must be 18 years of age or older

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Join our Raymond Team as a Parts Technical Support Specialist! The Role: We are seeking an engaging Parts Technical Support Specialist who demonstrates strong critical thinking, operational discipline, and an elevated customer-service mindset. In this position, you'll function as a centralized technical resource, bridging product knowledge with real-time dealer support to drive service continuity and customer satisfaction. You will manage complex inquiries, validate technical documentation, and contribute to a scalable support infrastructure that enables our dealer network to perform at its best. You will work cross-functionally to enable seamless parts identification, technical documentation, and service continuity. We welcome innovative thinking, operational agility, and a proactive mindset-especially in fast-paced scenarios where decisive action drives customer satisfaction. What You'll Be Doing: Deliver high-quality technical support to our dealer network by responding to daily inquiries through phone, email, and online channels. Serve as the primary contact for part identification, troubleshooting guidance, and catalog-related information. Maintain and update parts catalog content and supporting materials to ensure accuracy and ease of use. Collaborate with internal teams to resolve quality, logistics, and part-related concerns from initial intake through final resolution. Champion continuous improvement by identifying process gaps, enhancing documentation, and driving efficiency in service workflows. Provide expertise for navigating technical drawings, parts references, and historical model information to support both current and legacy equipment needs. What We're Looking For: Ability to read and interpret supplier drawings and build of materials (BOMs). Knowledge and/or experience with ISO Draw, Adobe Illustrator and True View Drawing (CAD Viewer). Capable of analyzing issues independently, exercising strong decision-making skills, and identifying creative paths to resolution. What Sets You Apart: Experience with Microsoft Office suite, SAP and ServiceNow. 3 + years of experience in a Customer facing Technical Support role. Where and When You'll Work: This is an in-person role located at our East Syracuse, Parts Distribution Center-ideal for those who thrive in a hands-on, team-oriented environment. First shift, Monday through Friday. What Your Total Compensation & Benefits Package will look like: Salary - $60,440 - $73,395 per year. Compensation depends on the selected candidate's education and experience. World Class Benefits: Competitive Salary Generous Paid Time Off and 13 Paid Holidays Affordable Medical plans and no-cost Dental & Vision options 100% 401(k) match up to 6% Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability Tuition Assistance Program Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance Recognition and Kaizen (continuous improvement) Reward Programs Meaningful opportunities for personal and professional development Best in class work culture! Together Let's Innovate. Build. Grow. Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career. Learn more here: *************************************** Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

Join our Raymond Team as a Parts Technical Support Specialist! The Role: We are seeking an engaging Parts Technical Support Specialist who demonstrates strong critical thinking, operational discipline, and an elevated customer-service mindset. In this position, you'll function as a centralized technical resource, bridging product knowledge with real-time dealer support to drive service continuity and customer satisfaction. You will manage complex inquiries, validate technical documentation, and contribute to a scalable support infrastructure that enables our dealer network to perform at its best. You will work cross-functionally to enable seamless parts identification, technical documentation, and service continuity. We welcome innovative thinking, operational agility, and a proactive mindset-especially in fast-paced scenarios where decisive action drives customer satisfaction. What You'll Be Doing: Deliver high-quality technical support to our dealer network by responding to daily inquiries through phone, email, and online channels. Serve as the primary contact for part identification, troubleshooting guidance, and catalog-related information. Maintain and update parts catalog content and supporting materials to ensure accuracy and ease of use. Collaborate with internal teams to resolve quality, logistics, and part-related concerns from initial intake through final resolution. Champion continuous improvement by identifying process gaps, enhancing documentation, and driving efficiency in service workflows. Provide expertise for navigating technical drawings, parts references, and historical model information to support both current and legacy equipment needs. What We're Looking For: Ability to read and interpret supplier drawings and build of materials (BOMs). Knowledge and/or experience with ISO Draw, Adobe Illustrator and True View Drawing (CAD Viewer). Capable of analyzing issues independently, exercising strong decision-making skills, and identifying creative paths to resolution. What Sets You Apart: Experience with Microsoft Office suite, SAP and ServiceNow. 3 + years of experience in a Customer facing Technical Support role. Where and When You'll Work: This is an in-person role located at our East Syracuse, Parts Distribution Center-ideal for those who thrive in a hands-on, team-oriented environment. First shift, Monday through Friday. What Your Total Compensation & Benefits Package will look like: Salary - $60,440 - $73,395 per year. Compensation depends on the selected candidate's education and experience. World Class Benefits: Competitive Salary Generous Paid Time Off and 13 Paid Holidays Affordable Medical plans and no-cost Dental & Vision options 100% 401(k) match up to 6% Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability Tuition Assistance Program Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance Recognition and Kaizen (continuous improvement) Reward Programs Meaningful opportunities for personal and professional development Best in class work culture! Together Let's Innovate. Build. Grow. Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career. Learn more here: *************************************** Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

Install, troubleshoot and repair PC hardware and software applications. Installations include new devices, departmental moves and migrations from existing computers. Research and resolve hardware and software problems as necessary. Troubleshoot connectivity problems with client devices, network printers, files servers and host systems. Minimum Qualifications: Bachelor's degree and a minimum of one (1) year of experience to include PC support and customer service or equivalent combination of education and experience, plus excellent communication and interpersonal skills required. Work Days: Monday - Friday, 8:00am-4:30pm Message to Applicants: Recruitment Office: Human Resources

DISTINGUISHING CHARACTERISTICS The work involves responsibility for the implementation, maintenance, and upgrading of software for local area networks (LAN) and computer applications software. An employee in this class installs, operates, and maintains personal computer software. Supervision is received from an Administrative Superior. Performs related work as required. Does related work as required. Hiring Range - $49,383 - $57,129 Full Salary - $49,383 - $62,966 This position is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Onondaga County Civil Service Exam. After a conditional offer of employment, a favorable background check, verification of education and work history, and illegal drug screening must be completed prior to starting employment. Proof of identity and legal work authorization will also be required. TYPICAL WORK ACTIVITIES Install, upgrade, and maintain software on LAN workstations and stand-alone personal computers. Evaluate and recommend software purchases based on organizational needs. Troubleshoot and resolve software application issues on personal computers. Provide support via phone and email for software application inquiries and issues. Guide and assist users in the effective use of personal computers and software applications. Create and prepare presentation materials using various software packages. Assist with the mass duplication of software as necessary. Facilitate data transfer using modern data storage solutions. Develop user documentation for electronic office and administrative software applications. FULL PERFORMANCE, KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS Proficient in the use and operation of personal computers and related peripheral devices. Familiar with current office terminology, procedures, and software applications. Ability to integrate purchased software with existing systems. Competent in operating personal computers and peripherals efficiently. Strong ability to follow both oral and written instructions accurately. Capable of planning and conducting computer training sessions for users. Skilled in instructing others on the use and customization of personal computers and software. Experience in database and software migration to new operating systems. Excellent teamwork and interpersonal skills. MINIMUM QUALIFICATIONS Open Competitive Graduation from a regionally accredited or New York State registered college or university with a Baccalaureate Degree in Computer Science or a closely related field; or Graduation from a regionally accredited or New York State registered college or university with an Associates Degree in Computer Science or a closely related field, and two (2) years of experience, or its part time equivalent in the implementation and upgrading of software using a personal computer or peripheral equipment as a primary job function; or, Four (4) years of work experience, or its part time equivalent, in the implementation and upgrading of software using a personal computer or peripheral equipment as a primary job function; or An equivalent combination of education and experience as described above.

Job Description Oneida Innovations Group is a tribally-owned enterprise of the Oneida Indian Nation, an innovative and experienced Indian Nation owning and operating several multifaceted business enterprises, each focused on delivering exceptional customer experiences and service. We are currently seeking an Application Support Analyst to join our team. This position will provide technical support and expertise for enterprise software applications, ensuring system functionality, resolving user issues, and maintaining system performance. Acts as a liaison between end users and IT teams to troubleshoot problems, implement updates, and support process improvements that enhance application efficiency and user experience for various business units throughout the organization including Turning Stone, YBR and Point Place Casinos, Maple Leaf Markets, and SavOn Convenience Stores as well as our golf courses, off-site properties, police department, and other entities. Duties & Responsibilities: Works collaboratively with vendors and Business Clients to ensure that systems and business requirements/needs are met. Develops strong working relationships with Business Clients, and all other departments within the IT Organization. Effectively identifies, documents, and communicates business requirements to the rest of the IT organization. Provides application troubleshooting and problem resolution to the applications assigned. Acts as subject matter expert in assigned area on all projects assigned and provides timely feedback on assigned tasks. Ensures stability and develops roadmaps for all assigned applications. Continually monitors and resolves application issues. Escalates unresolved application issues to 3rd Level support in a timely manner. Assists and supports evaluations, development, and implementation of department policies and procedures. Keeps current with new technologies and solutions by attending mandatory technical training, seminars, workshops, and/or related academic courses as required. Maintains and develops user-friendly documentation to ensure proper use of an application. Maintains a positive working relationship with software vendors to ensure timely installations and problem resolution. Conducts business with the Regulatory Authorities in a professional manner at all times. Ensures proper documentation of all applications assigned; including topology and workflow diagrams, along with operational procedures and security requirements. Minimum Qualifications: A degree in Computer Science or other related field and/or minimum equivalent experience of three years working in an IT or Business environment. At least three to five years of relevant business-related experience. Understanding of system platforms and networking. Possesses the ability to effectively produce written support documentation. Must have good organizational, verbal, and written communication skills. The ability to perform well in a fast-paced environment and meet deadlines is essential. Able to project a professional, positive, calm demeanor, while executing the essential duties of the position. Must possess the ability to conduct an in-depth analysis of given problems and make logical, well-thought-out steps towards their solution. Demonstrates proven ability to be able to identify system requirements in a specification format and translate, through system programming, into a useful computer-based application. Must possess the ability to interface with area users and perform as a liaison between IT and the affected area. The ability to handle multiple assignments is necessary. Flexible and willing to be on call 24/7. Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law. Job Posted by ApplicantPro

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! Fastrac is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: We are looking for a technically skilled candidate with good problem-solving ability for the position of FTS Support Technician. The duties of an FTS Support Technician include being a reference point for all IT related queries at store level, responding to store's needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. Additionally, the FTS Support technician will participate in IT projects to upgrade physical technology and secure the environment. Monitor and manage network equipment to maintain both WIFI and network access within the store environment. Responsibilities: 1. Providing support to stores in multiple states and responding in a timely manner 2. Accessing ticketing system and provide status updates to resolve tickets within service level agreements 3. Utilize existing technical, computer and electrical knowledge to successfully troubleshoot hardware problems to include, but not limited to installation, upgrading, maintenance, cleaning, and replacement of point of sale, desktop computers, fuel controllers, electronic payment controllers, Digital Media Boards, and telephone equipment. 4. Install and maintain inhouse wiring of both power and network cabling to keep clean and manageable wiring system withing the store 5. Maintain routers, modems, and access points to ensure proper network settings and availability. 6. Use remote access software to assist Helpdesk personnel to troubleshoot the root cause of the issues and provide a timely resolution. 7. Maintain inventory in vans and at office location to provide accountability and access to all equipment. This includes keeping serviceable assets as well as performing RMAs to vendors. 8. Manage administrative duties such as reporting company mileage, credit card expenses, processing RMAs for equipment on company truck Working Relationships: The FTS Support Technician will be embedded in a team of FTS Techs supporting a territory of convenience stores. The team works together to communicate common goals and to cover off hours, holidays, and weekends. Additionally, the FTS Support Technician will interact with external vendors to provide onsite support outside of covered territories. Team Members must maintain a professional and trustworthy relationship with store personnel to foster an open and accurate accountability as it pertains to store operations and procedures Minimum Education: High School: GED and some technology certification or coursework completed. Preferred Education: Associate's degree or Technology Program Certificate Minimum Experience: 2+ years' experience in role relating to computer networks and systems maintenance. Minimum Experience: Preferred Experience: Experience with NCR Radiant, NCR StorePoint Retalix, Verifone, Gilbarco, Wayne, and PDI systems a plus. Licenses/Certifications: Comptia A+, Network Soft Skills: The ideal candidate has excellent written and verbal communications skills. Must be able to interact with the IT and store communities to solve physical hardware issues inside a convenience store environment while making independent decisions for resolution. Must participate in the coordination or technology materials to complete project objectives. Other Requirements: Travel: Ability to travel independently 50-75%. Must have clean driving record. Hours & Conditions: First Shift (Hourly-Non-Exempt) After hours and late nights are required on occasion or rotational basis. Physical Requirements: Ability to maneuver and regularly lift and or move up to 50-75 pounds. Must be able to climb ladders. At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Milton CAT is the exclusive distributor of Caterpillar earthmoving and construction machinery and power systems products in the Northeast. Headquartered in Milford MA, the Milton CAT team has over 950 dedicated and experienced employees working from 12 well-equipped locations in New Hampshire, Massachusetts, Maine, Vermont, Rhode Island, and upstate New York. Milton CAT serves customers in light to heavy construction, forestry, agriculture, governmental, paving, scrap, demolition, and waste markets as well as providing power for the marine, heavy truck and power generation industries. Location: Syracuse, NY Department: Machine Sales Employment Type: Full Time Non-Union Work Hours: 1st Shift Requisition Number: 16-0054 Description SITECH Northeast is seeking an experienced Technology Field Support Specialist. The Technology Specialist is responsible for the support of Trimble machine control technology on earthmoving and paving machines within our New York territory. The ideal candidate will have experience with trouble shooting electrical systems and an ability to operate machines performing construction tasks. The hire will provide their own basic mechanic's tools, while SITECH Northeast will provide specialized tooling and a vehicle. Essential Duties • Enhance and grow existing customer relationships by promoting the complete Trimble technology portfolio in an effort to increase the penetration rate of Trimble technology within the organization. • Provide technical guidance, pre-sale application analysis, product specification, and customer demonstrations for construction machine control and related applications in the designated territory. • Provide after-sale support and troubleshooting to ensure timely follow-up and resolution to customer issues. • Properly install and update equipment, check cables and connections to the hardware. • Diagnose hydraulic and electrical issues that affect the performance of the machine control system. • Operate various types of earthmoving machines to assist in troubleshooting and customer training. • Understand how a construction project is built and what it takes to apply Trimble technology to foster more efficient construction techniques. • Apply acquired survey knowledge to solve performance and accuracy deficiencies in the field. • Train customers and employees in a classroom and or jobsite. • Manage required support-related information, forms and paperwork as directed by management and/or in accordance with company policies and procedures. • Maintain a high standard of ethics, abiding by all company policies. • Travel will be necessary on a weekly basis. Overnight travel may be required up to 30% of the time as warranted for training, company meetings, customer visits, etc. • Performs related duties as assigned. Qualifications Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. • High school diploma or (GED) equivalent. Two year degree in Technician or diesel mechanic school a plus. • One year of machine repair experience. • Ability to change priorities and remain productive in a fast-paced work environment. • Perform duties with a sense of urgency, exceeding customer expectations. • Excellent organizational skills. • Proficient in the use of a computer and related Microsoft software. • Ability to read technical manuals and prepare reports. • Ability to operate a variety of equipment. • Flexible to work after hours when needed to meet customer needs. • Excellent written and verbal communication skills. • Valid driver's license and a safe driving record. • Attend training meetings and workshops, which may require overnight stays. Preferred Skills and Competencies • Heavy equipment service/maintenance knowledge with a focus on electrical. • Knowledge of construction machinery and its applications by our customers. • Engineering knowledge of the Machine Control and Guidance operation is beneficial. This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Apply Online - ************************************************************************** Resumes that are mailed, emailed or hand-delivered to SITECH Northeast or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process. Why SITECH Northeast? SITECH Northeast, a privately held company, is the exclusive distributor of Trimble positioning and machine control and guidance technology for the construction industry in the Northeast. We are experiencing solid and steady double digit growth. If you have a passion for heavy equipment and leveraging technology to radically improve productivity and for the opportunity to work for a fast growing industry leading company with the best supported products, we look forward to hearing from you. Other reasons to join our team include: • Great health insurance benefits (100% company paid premium) • Company iPhone/Android and Laptop • Team oriented • Extensive Training • Strong career path and advancement • 401k, Dental, Life/Disability Insurance We offer exciting opportunities to experienced professionals, recent graduates, and students. SITECH Northeast is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR ek I82SOzao

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected. Utica National Insurance Group is an "A" rated $1.7B award-winning, nationally recognized property & casualty insurance carrier. Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including Boston, Buffalo, Charlotte, NYC, Atlanta, Dallas, Columbus, Richmond, Chicago. What you will do You'll be responsible for investigating, evaluating, negotiating, and resolving litigated commercial general liability claims. With skills in detail orientation and analysis, you will interpret coverage and prepare detailed coverage letters. Through frequent contact with defense counsel, you will use decision making skills to guide, review, and authorize work on litigated cases. Consultation with supervisors on complex coverage and litigated matters will occur as needed. This position requires advanced industry knowledge and strong claims handling acumen with a thorough understanding of state laws and requirements. Essential Functions Investigate, evaluate, negotiate, and resolve litigated commercial general liability claims in a fair and timely manner. Interpret coverage to include drafting of comprehensive coverage position letters, evaluate damages, and negotiate settlements with limited supervisor intervention. Control, direct, authorize, and review activities of assigned defense counsel. Operate independently and resolve claims within and assigned authority. Consult with supervisor on more complex coverage and litigated matters. Attend mediations, trials, and hearings as needed to include interaction with insureds agents and legal representatives. Review court decisions and coverage interpretations and have a broad knowledge and understanding of the law and claim practices. Effectively handle the complex/serious claims within Regional Operations. Provide an excellent customer service experience on all claims. Additional Responsibilities Serve as mentor to lesser experienced team members. Perform other duties as assigned. Conform with all corporate policies and procedures. What you need Four year degree preferred or equivalent experience. 5+ years of commercial general liability experience. Experience in handling litigated files with strong coverage analysis skills required. Knowledge of NY, NJ, and PA venues strongly preferred. Licensing Required to obtain your license(s) as an adjuster in the state(s) in which you are assigned to adjust claims. Licensing must be obtained withing the timeframe set forth by the company and must be maintained as needed throughout your employment. Salary Range: $84,600-$124,000 The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. Benefits We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following: Medical and Prescription Drug Benefit Dental Benefit Vision Benefit Life Insurance and Disability Benefits 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results) Health Savings Account (HSA) Flexible Spending Accounts Tuition Assistance, Training, and Professional Designations Company-Paid Family Leave Adoption/Surrogacy Assistance Benefit Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance Student Loan Refinancing Services Care.com Membership with Back-up Care, Senior Solutions Business Travel Accident Insurance Matching Gifts program Paid Volunteer Day Employee Referral Award Program Wellness programs Additional Information: This position is a full time salaried, exempt (non overtime eligible) position. Utica National is an Equal Opportunity Employer. Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. #LI-HL1

This is for a British multinational electricity and gas utility company headquartered in Warwick, United Kingdom. Its principal activities are in the United Kingdom and North Eastern United States. Job Description Employment Type: 12-month contract (With high possibility for contract extension or conversion to permanent employment) To take phone calls from the field on IT incidents being raised via the FFHD (Field Force Help Desk) and provide the next level of support, and improve resolving IT issues during first point of contact with the help desk. Utilizing the Service Now tool to manage and record incident report to resolution. • Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact. • Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly. • Windows Certification and experience in support both Windows and iOS based machines. • Knowledge Base - create and attach Knowledge Base articles, view and edit Knowledge navigation. • Add/modify/delete users, groups and roles • Password and license management **Help desk operates Monday-Friday 07:00-19:00 (excluding holidays) so will work on a shift rotation basis Qualifications - 1 to 5 years' related working experience Additional Information All your information will be kept confidential according to EEO guidelines.

Progressive Global Energy is a world-leading staffing company committed to connecting the right talent with the right opportunity in the diversified energy industry. We support our clients and candidates' needs by delivering safe and compliant manpower services quickly and effectively. Job Description • Utilizing the Service Now tool to manage incident tickets to resolution. • Provide high quality technical support to quickly resolve tickets • Utilize tools and systems access to resolve field engineer user issues wherever possible at the first point of contact. • Provide field engineer users with an excellent level of customer service keeping them informed of progress of issue resolution and setting customer expectations correctly. • Windows Certification and experience in support of both Windows and iOS based machines. • Analyze and monitor all open FFHD incidents and determine which incidents require FFHD escalation and follow up with respective incident owners. • Provide onsite support on business applications once trained by the Application Support Teams • Provide recommendations for new or existing knowledge articles to be developed which will assist in maximizing first time fix rates. • Add/modify/delete users, groups and roles • Password and license management Qualifications • Excellent customer service and telephone communication skills. • Experience in using active directory, making technical config changes on backend systems without disruption. • Experience in using IT systems and relevant software to raise (when needed) and manage incidents tickets • Problem solving skills. • Analytical skills to identify trends in issues reported and identify areas for improvements. • Experience of the concepts, objectives and life-cycle of Knowledge Management activities • Knowledge of ITIL governance and control processes and procedures • Flexible, adaptable and able to learn new concepts quickly • Excellent communication and collaboration skills • Strong analytical skills • Strong focus on detail, documentation development and quality assurance Additional Information All your information will be kept confidential according to EEO guidelines.

On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job Responsibilities · Actively engages in the new system rollout for CargoWise throughout the USA · Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. · Respond to queries, either in person or over the phone. Write software training manuals. · Train staff on computer software (ie. Microsoft Office) and system upgrades. · Maintain daily performance of computer systems. · Respond to email messages for customers seeking help. · Install and support PC Hardware, PC Software, labeling, troubleshooting, synchronization of printers, and scanners. Clean up computers. · Run diagnostic programs to resolve problems. · Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. · Install computer peripherals for users. · Learn the Cargowise system to properly support the staff by achieving certification. Performs other related duties and projects as requested or assigned by the IT manager. Skills Required · Bachelor's degree in Computer Science, Information Technology and or related field. · Freight Forwarding System experience is a must and Cargowise experience is highly preferable · Minimum of 1-2 years of related experience in troubleshooting PC Hardware, Network and Software related issues. · A+ or CompTIA, Microsoft MCSA or any similar Information Technology certifications a PLUS · Working knowledge of Windows platform and Office Suite software. · Exceptional communication skills, both verbal and written. · Detail-oriented, organized and works with a high degree of accuracy. · Forward-thinking vision and a demonstrated interest in using IT resource to support business goals. · Experience working with Cargowise is a plus · Strong problem-solving skills. · Must have a high level of professionalism and confidentiality.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Provide 7X24X365 Tier II support for all VoIP Switching issues associated with software, hardware & feature troubles, including in depth proactive analysis to reduce customer interruptions. • Voice over IP (VoIP) analytical supervision to include troubleshooting at different layers of the OSI model, including the physical, data link, network, & transport. Implement & maintain network security such as user/password/port administration for all VOIP & supporting nodes & elements that are Central Office interfaced to company network. • Collaborates with other departments on network issues & network configuration to support, hardware/software switch upgrades & patch implementation, AMA billing conversions/recovery/validation, feature package upgrades, link-rehome, transport upgrades/conversions, sync-clock conversions, timing, & acquisition coordination. • Provide support for FOA (First Office Application) of new products, which includes working with Tier I monitoring teams (Netcool) to ensure these new products are reporting correctly & providing new product training & developing standards & Preventative Maintenance Procedures to support those products. (i.e. Adtran TA5000's, Genius, Ventraq EPN, GHEM implementation, Session Boarder Controllers, VOIP gateway upgrades & rollout etc.) • Provide network support for major outages, Change Management activities, and/or major projects for company network (which includes approving MOPs, monitoring, reporting, correcting any abnormalities, & Root Cause Analysis.) • Provide back-up NOC Support functions during emergency disaster recovery, monitoring, coordination, & escalation of any major or catastrophic conditions in company's network. (examples: power outages, floods, fire, natural disasters). • Gatekeeper for all vendor interaction/escalation of installation and/or technical resolution for major or service affecting issue in company's network. • Alarm monitoring system support to include major projects to migrate off old systems (i.e. TDM), employ automation procedures where possible, assist in the determination of alarm levels for all network elements, provided various connectivity via LAN, & provide support for external alarming devices. 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Qualifications • In-depth knowledge in one or more VoIP switching technologies: Genband G9/G6/Genius, CS2000, Broadsoft, MetaSwitch & Metasphere, Ureach, and/or Acme / Nextone SBC. • Knowledge in Element Management Systems, & servers interfacing these platforms. Desired knowledge in Multi-service Edge Routers, SIP, Unix, Linux, WireShark, etc. • Desired knowledge in one or more voice TDM switch technologies: DMS-10, DMS-100/200/500, 5ESS, DCO, GTD-5, EWSD and/or Oryx. Additional Information To know more about this position, please contact: Mohita Tejwani ************