Support specialist jobs in Waco, TX

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.

Job DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times. Responsibilities: Responding to incoming calls and emails from distributors in a timely and professional manner Troubleshooting technical issues and providing technical support to distributors Escalating complex issues to senior team members when necessary Utilizing Freshservice to track, document, and resolve issues Maintaining accurate records of customer interactions and transactions Identifying and escalating trends and patterns in customer issues to improve processes Providing exceptional customer service and ensuring customer satisfaction Participating in team meetings and trainings to enhance technical knowledge and skills Requirements: Bachelor's degree in a related field or an Associate's degree with relevant work experience Exceptional customer service and communication skills Ability to troubleshoot technical issues and provide technical support Familiarity with ticketing systems and chat queues Ability to learn and adapt to new technologies and software quickly Certifications such as A+, Network+, and Security+ are helpful but not required Ability to complete 6 weeks of training Ability to work independently and as part of a team Ability to multitask and prioritize in a fast-paced environment

GENERAL DESCRIPTION: As an IT Support Specialist at Wells, you will play a key role in providing essential IT support for our organization's computer environment. Your primary responsibility will be to ensure the smooth operation of client systems, addressing user issues, and optimizing performance of computing devices. Your technical skills and troubleshooting capabilities will be crucial in resolving challenges related to end-user computing, ensuring that our team can effectively utilize their computing devices. Salary range $50,000-$65,000 a year. Based on experience. WHY WORK FOR US? At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results. In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better. WHAT WE HAVE TO OFFER: Wells values our employees and is committed to providing a competitive and comprehensive benefits package. Health, dental and vision insurance Paid premiums for short- and long-term disability, and life insurance Wellness Incentives Paid holidays Flex spending for medical and daycare Health savings account (HSA) 401(k) plan with profit sharing Access to Nice Healthcare Employee Assistance Program Paid Time Off (PTO) Wishbone Pet Insurance Critical Illness Benefit Plan Accident Insurance Plan Voluntary Hospital Indemnity Plan Please note that the benefits listed here are for non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative. Other benefits include Health and Family Care leave for both union and non-union employees. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Client Systems Management: Collaborate with a team of IT professionals to plan, implement, manage, and support client systems and infrastructure. Ensure the efficient functioning of computing environments across multiple locations in our WAN environment. Software and Applications Support: Install, update, and support various software applications utilized within the organization, including enterprise resource planning (ERP) systems, project management tools, CAD applications, and production software. Security and Compliance: Maintain security measures to safeguard sensitive data and computing infrastructure. Assist with monitoring for potential security threats and respond promptly to any security incidents affecting network attached devices. Asset Management Tracking: Participate in asset management tracking activities to ensure efficient resource allocation and align IT initiatives with organizational goals, focusing on client-related devices. Computing Systems Upgrades and Enhancements: Execute upgrades and enhancements to computing systems, ensuring alignment with business requirements, and supporting continuous improvement. Documentation for Computing Systems: Create and maintain comprehensive documentation of computing systems, configurations, and standard operating procedures to facilitate efficient management and troubleshooting. Infrastructure Improvement: Collaborate with cross-functional teams to identify opportunities for improving end-user computing infrastructure. Propose and implement solutions to optimize efficiency and productivity within the overall computing environment. User Support and Technical Assistance: Provide technical assistance to end-users, ensuring timely problem resolution and minimal downtime. Collaborate with the IT team to identify recurring issues and participate in implementing permanent solutions. Other duties as assigned. EDUCATION, SKILLS, AND ABILITIES REQUIRED: Associate degree or equivalent technical degree preferred 2+ years of relevant work experience with an associate degree, or 4+ years of relevant work experience. Industry certifications related to desktop support are preferred. Ability to take ownership of tasks, projects, and goals, proactively seeing them through to a successful completion Ability to accurately scope work, provide detailed status reports, and timely escalations Excellent interpersonal and communication skills, both verbal and written, able to communicate effectively with technical and non-technical users Strong organizational skills, quick learner, and demonstrated problem solver Work well independently and as part of a team Experience configuring and supporting Microsoft O365, OneDrive, Teams, and other Microsoft services and systems Experience with deployment of applications and patches Provide technical support for issues related but not limited to desktops, laptops, printers, wireless access points, iPads, Remote Access, mobile devices, and email Proficiency in the configuration, deployment, and maintenance of Windows clients Possession of a valid driver s license, and the ability to operate a motor vehicle. PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS: Ability to sit or stand for extended periods of time. Manual dexterity and hand-eye coordination for typing, filing, and using office equipment. Visual acuity and ability to read small print. Hearing acuity and ability to communicate effectively with others. Ability to lift and move office supplies and equipment. Mobility and ability to move around the office as needed. WORKING CONDITIONS: Minimal risk of exposure to unusual elements. Minimal risk of safety precautions. General Office Environment Occasional travel is required to other sites. Work outside of normal business hours: This position requires occasional emergency response and scheduled work outside of normal business hours. In the interest of response time, candidates living within a 40-minute drive time to the Waukesha, WI office will be given preferential consideration. This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor. Wells is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, disability, or protected Veteran status. Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S .

Salary: Job Description - Software Support Specialist Reports To: Director of Customer Support Position Type: Full-Time We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are: Positive and encouraging - believing the best in themselves and others Desiring to learn and grow - curious and seeking to "get a little better every day" Responsible to show up to work consistently Persistent/steady in the way they approach their work Persistent in fulfilling company/manager expectations Able to work collaboratively and independently Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software. Position Summary The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software. Software Support Specialist Job Duties Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting. Manage your work - Follow up with clients and keep notes through ZenDesk Report problems - Communicate user issues, program bugs and feature requests with appropriate managers Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings. Minimum Qualifications (Knowledge, Skills and Abilities) Professional demeanor and excellent phone etiquette Strong problem identification and resolution skills Excellent listening skills Ability to work individually and as part of a team High level of integrity and work ethic Proficient navigating computer software programs Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred) Ability to receive honest and candid feedback about work performance Preferred Qualifications (Knowledge, Skills and Abilities) Bachelor's or equivalent experience(Preferred) Help desk experience: (1 year) Windows OS experience (1 year) Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit. Software Support Specialist Working Conditions Schedule: Monday Friday, 8am-5pm On-call as necessary - work that exceeds 40 hours per week is time and a half Manual dexterity required to use desktop computer and peripherals CompensationandBenefits: Competitive salary and comprehensive benefits package. Monthly performance incentives based on percentage of individual work completed. Annual performance incentives determined by contribution to reaching team goals. Opportunities for professional growth and career development. Health, dental, and vision insurance. 401(k) plan with company matching. Companywill providelaptopand otherneededcomputer equipment. About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Pipeline Clearance Level Must Currently Posses: Top Secret/SCI Clearance Level Must Be Able To Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: SCA Job Qualifications: Skills: Information Technology (IT) Support, Network Troubleshooting, Problem Solving Certifications: None Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: Through the DoD SkillBridge Program, GDIT offers transitioning service members the opportunity to gain hands-on training and experience as a Help Desk Support Service Specialist Fellow - Intermediate, supporting Army Intelligence and enterprise IT operations in high-impact, mission-focused environments. In this Fellowship, you'll observe and participate in real-world second-tier technical support activities, learn from experienced IT professionals, and build the advanced skills required to troubleshoot complex systems, secure networks, and maintain critical IT services. You'll work alongside GDIT technical teams and customer counterparts while preparing for a successful transition into the civilian IT support, systems administration, or service desk workforce. As a Help Desk Support Service Specialist Fellow, you will train under the guidance of senior technicians and engineers to understand how enterprise and tactical IT systems are configured, monitored, secured, and troubleshot. Throughout the Fellowship, you will support incident resolution workflows, enterprise system imaging, network troubleshooting, account management, and customer-facing communication while gaining hands-on experience with advanced hardware, software, and diagnostic tools. You will learn the analytical methods, system administration practices, and problem-solving processes that are foundational to an intermediate-level IT support career. HOW A HELP DESK SUPPORT SERVICE SPECIALIST FELLOW WILL MAKE AN IMPACT Providing second-tier technical support for hardware, software, applications, and enterprise systems. Demonstrating strong attention to detail, analytical problem-solving, and a commitment to delivering excellent customer service. Troubleshooting incidents escalated from Tier I support and collaborating with network services, software engineering, and application development teams to resolve complex technical issues. Supporting daily end-user needs including account requests, email troubleshooting, file access/storage, and system usage questions. Performing system imaging, BIOS configuration, STIG/IAVA compliance, and hardware/software diagnostics. Executing Level I/II Active Directory tasks, including account creation, issuance, and unlocking. Configuring tactical routers and switches across multi-classification enclaves and supporting SATCOM or Line-of-Sight transport solutions. Coordinating with Base Operating Support Integration teams to extend network, power, and fiber capabilities to remote operational locations. Working with Spectrum Managers to obtain frequency and spectrum clearance in support of tactical communications systems. Supporting NOSC operations including incident tracking, ticket triage, and problem resolution. Documenting and tracking incidents within enterprise ticketing systems and escalating as appropriate. Maintaining current technical knowledge and escalating complex issues to senior personnel when required. WHAT YOU'LL NEED TO SUCCEED Education: Associate's Degree in an IT-related discipline (additional experience may be considered in lieu of degree). Experience: 7+ years of experience in technical support, networking, systems administration, or service desk operations. 1+ year of DoD IT experience, including NOSC or enterprise incident support. Technical Skills: Proficiency supporting enterprise hardware, software, and troubleshooting methodologies. Knowledge of network and system administration principles. Experience configuring routers, switches, SATCOM, or tactical communication devices. Experience with system imaging (SCCM/PXE), BIOS configuration, and hardware diagnostics. Familiarity with STIGs, IAVA compliance, and cybersecurity best practices. Skills & Abilities: Excellent written and verbal communication skills. Strong analytical thinking, adaptability, and customer-service orientation. Ability to work effectively in fast-paced, mission-focused environments. REQUIREMENTS Certifications: CompTIA Security+ (IAT Level II baseline). 8570/8140 Computing Environment Certification such as MCSA 2016, Microsoft Azure Administrator, or equivalent. Ability to obtain the AZ-104 Microsoft Azure Administrator certification within 180 days of program start. Security Clearance: Active Top Secret/SCI required Citizenship: U.S. Citizenship required Location: Onsite DoD SkillBridge Eligibility: Has served at least 180 days on active duty Can participate within the last 6 months of separation or retirement Will receive an honorable discharge Has taken any service TAP/TGPS Has attended or participated in an ethics brief within the last 12 months Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of the fellowship. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: Additional Work Locations: We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.

Are you looking for a place where you can bring your strong attention to detail , communication skills , and dependability to ensure franchise compliance and facilitate smooth audit processes? Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As an Audit Support Specialist on the Franchise Audit team, a typical day for you will include: Provide administrative and operational support to the franchise audit team, including communication with internal and external stakeholders. Compile, analyze, and verify data to assess compliance with franchise agreements. Coordinate compliance audits with franchise owners and external auditors. Utilize databases and software (Microsoft Suite, FranConnect, Great Plains) to gather and securely share information required for audits. Conduct follow-up communications to ensure timely compliance and resolution of outstanding issues. Track audit progress in the Task Management System and provide status updates to the Audit Manager. Maintain confidentiality when handling sensitive documents and information. Bring your skills and be inspired to achieve success. (Required qualifications) Experience: 1 year of business administrative or related experience. Familiarity with Microsoft Dynamics, FranConnect, Smart Compliance, and Great Plains preferred. Skills: Proven experience building relationships Strong written and verbal communication skills. Excellent interpersonal abilities. High attention to detail and accuracy. Critical thinking and problem-solving skills. Dependability and integrity. Persistence and adaptability. Proficiency with technology systems. Positive attitude. Sense of humor. Education: High School Diploma or General Education Degree (GED) required. Schedule / in-office requirements: Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home. Our office locations are: 500 E John Carpenter Fwy, Irving, TX 1010 N University Parks Drive, Waco, TX Bring your goals and be enabled to reach them. Competitive Pay: Commensurate with experience Schedule: Full-time, Monday - Friday, 8 AM - 5 PM local time zone Benefits: Check out our benefits offerings here: Neighborly Benefits Financial Benefits: Equity and bonus opportunities Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self. Not the right opportunity for you? Share this job with a friend and follow us on LinkedIn for future opportunity updates. Brand: Neighborly - USA Shared Services

Performs advanced consultative services and technical assistance work. Work involves planning, developing, and implementing agency programs; and providing consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. II. ESSENTIAL FUNCTIONS A. Collaborates in the planning, development, implementation, analysis, and documentation of an agency program; schedules and facilitates interviews with offenders and agency staff conducted via video conferencing or teleconference; receives, prioritizes, schedules, and responds to interview requests; and collaborates with departments of the agency to coordinate offender participation. B. Performs an array of technical, training, research, planning, policy, program assessment, and administrative activities related to the program assignment; schedules meetings with offenders to obtain release plan information, explain the parole process, deliver notices of parole panel action, and act on the behalf of the Board of Pardons and Paroles when necessary; performs data entry, retrieval, and data searches; and coordinates and communicates offender information with staff, departments, officials, agencies, organizations, and the public. C. Serves as a liaison to staff, government agencies, community organizations, offenders, and the public to explain and provide technical assistance on program specifics and requirements; prepares responses to correspondence, inquiries, and offender or public request, in person, telephonically, or in writing following established procedures regarding confidential information. D. Collaborates with program staff in determining trends and resolving technical problems; provides technical assistance to interview participants; seeks solutions to problems; and collects, organizes, analyzes, and prepares materials in response to requests for program information and reports. E. Reviews and evaluates information on service delivery system methods, outputs, and activities to identify gaps in resources and recommends improvements; and provides input on developing and revising policy and procedure manuals. F. Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access. * Performs a variety of marginal duties not listed, to be determined and assigned as needed. III. MINIMUM QUALIFICATIONS A. Education, Experience, and Training 1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Behavioral Science or related field preferred. Each year of experience as described below in excess of the required five years may be substituted for thirty semester hours from an accredited college or university on a year for year basis. 2. Five years full-time, wage-earning technical program support, program administration, or criminal justice administration experience. 3. Must have a valid state driver license. Must maintain valid license(s) for continued employment in position. * Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date. Must meet and maintain TLETS access eligibility for continued employment in position. For details see: ******************************************************************** B. Knowledge and Skills 1. Knowledge of principles and practices of public administration. 2. Knowledge of applicable state and federal laws, rules, regulations and statutes. 3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred. 4. Skill to communicate ideas and instructions clearly and concisely, verbally and in writing. 5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public. 6. Skill to interpret and apply rules, regulations, policies, and procedures. 7. Skill in problem-solving techniques. 8. Skill to prepare and maintain accurate records, files, and reports. 9. Skill to review technical data and prepare technical reports. 10. Skill in identifying measures or indicators of program performance. 11. Skill to manage, prioritize, and implement scheduling to accomplish daily tasks and meet established guidelines. 12. Skill in the electronic transmission of communications. 13. Skill in the use of computers and related equipment in a stand-alone or local area network environment. 14. Skill in the use of video communication software and hardware. 15. Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs. 16. Skill to type 45 words per minute (with no more than 10 errors) preferred. IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment. B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane. C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Job Description Industrial Pretreatment Program Support Specialist Pay Grade: 918 Vacancy Announcement Brief Description The purpose of this position is to provide support to the Brazos River Authority's (BRA) Industrial Pretreatment Program (IPP). This is accomplished by compiling, reviewing and summarizing and analyzing data; preparing contract and regulatory reports; assisting with industrial inspections and sample collections; performing data, documentation and report tracking; performing administrative functions as needed; and other duties as assigned. ⬢⬢⬢ Job Requirements A minimum two years' experience in environmental testing, regulatory compliance, or a related field Valid Texas Driver's License and good driving record Preferred: STEM skills, general wastewater and industrial process knowledge ⬢⬢⬢ Associates Degree (in related field) - Completed course requirements to receive an Associates Degree Key Competencies Creating honest, trusting, and successful working relationships with others (inside and outside the organization) by consistently demonstrating competence and reliability in job performance, and representing what is best about the organization through demonstrated principles, actions, and communications... Communicating in writing in a clear, concise and effective manner. Ensuring that work accomplished is accurate in all relevant aspects. Working with others to share expertise and achieve outcomes that benefit the organization; stepping in to fill necessary roles that others are unable or unwilling to do; demonstrating strong communication skills to others on the team through active listening, summarizing, facilitating and "bridge building"... Staying motivated even when faced with inevitable delays, setbacks, policy shifts and disappointment. SALARY RANGE: $22.07 to $28.14 per hour. This is a non-exempt position. POSTING DATE: December 1, 2025. Open until filled. BRAZOS RIVER AUTHORITY, EOE: The BRA was created by the Texas Legislature in 1929 and exists to develop, manage and protect the water resources of the Brazos River Basin. Today, BRA's staff develops and distributes water supplies, provides water and wastewater treatment, monitors water quality, and pursues water conservation through public education programs. The BRA is looking for dedicated individuals who are team and customer-focused, perform their jobs ethically and with integrity, are adaptable and embrace diversity, seek innovative and creative ways to conduct business, have a desire to grow with a great organization, and are committed to the mission and goals of the BRA. APPLICATION PROCEDURE: All applicants, including employees, must submit an online Application for Employment by way of the Brazos River Authority Website at *************** The Brazos River Authority is an Equal Opportunity Employer Women & Minorities are Encouraged to Apply Job Posted by ApplicantPro

Middle School Math Tutors Are you passionate about teaching and learning? Are you motivated to make a positive impact in the lives of urban, working-class youth? If yes, this position with SmartStart Education is right for you! The Job: SmartStart Education seeks a small group Math tutor to work with small groups of middle school students Tuesday through Thursday. Each small group consists of 1-4 students. Each group consists of students who have been identified as students who are struggling with fundamental Math skills. Students are from Grades 6 through 8. The tutor will work with each group several times throughout the week at a middle school in Killeen, TX. Groups will take place within the classroom (push-in services) or outside of the classroom (pull-out services). Tutors should be flexible and comfortable with both settings. Each tutor will be given the responsibility of taking daily attendance and monitoring student progress using a personal device (mobile phone). Job Details: The tutoring position begins promptly on October 21, 2025 and ends on March 12, 2026. The schedule will be 7:00am to 3:00pm, 7:30am to 4:00pm or 7:50am to 4pm depending on site. Applicants are encouraged to schedule interviews as soon as possible to allow ample time to complete onboarding steps. Failure to do so may result in a position being unavailable. Qualifications: If you believe that this position aligns with your qualifications and showcases your exceptional skills, we kindly request your confirmation regarding your ability to meet the following minimum requirements: Possession of a bachelor's degree from an accredited institution in any field is mandatory. ***Please note that applications with anticipated graduation dates will not be considered. Demonstrated experience of at least one year in teaching or tutoring, either within a school environment or another educational setting. Comprehensive understanding of the unique challenges faced by urban students, schools, and communities, encompassing racial disparity, socio-economic disparity, and cultural disparity. Mastery of middle school Math concepts and skills, substantiating proficiency in the subject matter. Display of genuine passion and unwavering commitment towards fostering the success of students. Exemplary punctuality, ensuring timely attendance and adherence to established schedules. Proficiency in communication skills, enabling effective and articulate interaction with students, colleagues, and interested parties. Ability to comfortably commute to the designated location. If you are confident in meeting these minimal qualifications, we encourage you to proceed with your application.

PURPOSE STATEMENT: Proactively monitor utilization of services for patients and optimize reimbursement for the facility. Review for quality of services provided and medical necessity. ESSENTIAL FUNCTIONS: Act as liaison between managed care organizations and the facility's professional clinical staff. Conduct reviews in accordance with certification requirements of insurance plans or other managed care organizations (MCOs) and coordinate the flow of communication concerning reimbursement requirements. Inform clinical and medical staff of any specific concerns that would extend or restrict the length of stay of patients. Keep accurate record of all contact with external organizations and persons who have legitimate interest and legal access to information on the care of patients. Facilitate peer review calls between facility and external organizations. Act in coordination with the leadership team of the facility or corporate office to improve the quality of services provided within the organization. Assist the admissions department with pre-certifications of care. Initiate and complete the formal appeal process for denied admissions or continued stay. Provide ongoing support and training for staff on documentation or charting requirements, continued stay criteria and medical necessity updates. Gather and develop statistical and narrative information to report on utilization, non-certified days (including identified causes and appeal information), discharges and quality of services, as required by the facility leadership or corporate office. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Licensed LPN or RN, or Associate's Degree, Bachelor's Degree in Social Work, behavioral or mental health, nursing or other related health field; Master's degree in social work, counseling, nursing or related health field preferred. 2+ years' experience with the population of the facility and previous experience in utilization management preferred LICENSES/DESIGNATIONS/CERTIFICATIONS: Current licensure as an LPN or RN within the state where the facility provides services; or current clinical professional license or certification, as required, within the state where the facility provides services.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12.75 per hour Salary Range: 0 - 0 We are an equal opportunity employer and participate in E-Verify in states where required.

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Description Responsibilities Safely inspect, repair, and maintain all types of mechanical equipment and facilities including draglines, coal crushers, coal conveyors, dozers, motor graders, haul trucks, end dumps, backhoes, water trucks, front end loaders, vehicles and shop equipment. Perform painting / carpentry / construction work; operate large motorized equipment, mobile cranes, forklifts and trucks. Requires ability to recognize inefficiencies / waste in mine operation and problem solving skills to eliminate it. All other duties as assigned This position is a 12-hour shift position and represented by IBEW 2337. Hourly rate $39.97. Requirements Education required: High School Diploma, or GED equivalent Position requires 5 years of heavy equipment mechanical experience (diesel engines, hydraulic systems, conveyor maintenance, welding / fitting, rigging/lifting). Excellent verbal and written communication skills. Knowledge of basic math, reading, and writing skills required. Computer experience preferred Previous MSHA experience preferred Work is of a physical nature and performed in and outdoor environment in all weather conditions. May be required to work a rotating shift of up to 12 hours. *Proficiency in the use of Caterpillar Electronic Technician and Caterpillar Service Information System desired. Applicant also needs proficient skills in trouble shooting and component change outs on modern Caterpillar equipment. Job Family Mining Operations Company Oak Grove Management Co LLC Locations Kosse, TexasTexas We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws. If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at assistance@vistraenergy.com to make a request.

IS PAID THROUGH GODLEY ISD. EMPLOYEE WILL BE LOCATED WITHIN GRANDVIEW ISD BOUNDARIES. Job Title: Behavior Support Paraprofessional Wage/Hour Status: Exempt Reports to: Director, Behavior Interventionist, and campus admin Pay Grade: Paraprofessional Dept./School: Assigned Campuses Date Revised: June 2023 Primary Purpose: To assist in the supervision, care and instruction of students in the self-contained or regular classroom; assisting in implementing plans for instruction; monitoring student behavior during non-classroom time; providing information to appropriate school personnel. Qualifications: Education/Certification: High School Diploma or equivalent Special Knowledge/Skills: Knowledge of special needs of students in assigned area Desire to assist students with special needs in a learning environment Emotional maturity and stability necessary for the specialized work involved. Major Responsibilities and Duties: Performance Responsibilities 1. Works with individual students or small groups of students to reinforce learning of materials or skills initially introduced and outlined by certified staff, as described by an IEP plan. 2. Assists the certified staff in devising special strategies for reinforcing learning materials and skills based on a sympathetic understanding of individual students, their needs, interests, and abilities. 3. Administers tests, homework, make-up work, etc. for the purpose of assisting teacher in evaluating students' progress and/or recognizing the individual needs of the student. 4. Alerts the teacher to any problem or special information about an individual student. 5. Monitors and assists individual special education students in the classroom, library, playground activities, community outings, vocational sites, public transportation system, etc. for the purpose of ensuring the safety of assigned students. 6. Monitors students during assigned periods within a variety of school environments (e.g. rest rooms, playgrounds, hallways, bus loading zones, cafeteria, parking lots, etc.) for the purpose of ensuring the safety and welfare of students. 7. Provides direct instruction to students under the supervision of a certified teacher for the purpose of implementing IEP 8. Implements behavioral plans designed by the ARD committee for students with behavior disorders or other conditions for the purpose of assisting in meeting students' needs and providing a consistent environment. 9. Provides verbal and/or written feedback of observations for the purpose of assisting certified teachers for the purpose of assisting certified teachers in evaluating students. 10. Administers first aid for the purpose of providing emergency or necessary care in accordance with district, state, and federal requirements. 11. Demonstrates ethical behavior and confidentiality of information about students in school environment and community. 12. Participates in in-service training programs as approved. 13. Maintains safe working environment and encourages colleagues to be safety minded in the performance of all school-related duties. 14. Be a positive role model for students; support mission of school district. 15. Maintain a professional relationship with colleagues, students, and administration. 16. Maintain confidentiality. 17. Respects the integrity of the student. Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. Frequent standing, stooping, bending, kneeling, pushing, and pulling. Move small stacks of textbooks, media equipment, desks, and other classroom or adaptive equipment. May be required to lift and position students with physical disabilities; control behavior through physical restraint; and assist non-ambulatory students. Exposure to biological hazards. NOTICE: This in no way states or implies that these are the only tasks to be performed by the employee occupying this position. He or she will be required to follow any/all other instructions and to perform any/all other job related duties requested by his or her supervisor. This supersedes prior job descriptions.

Job Description At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency. Responsibilities: Provide first-level technical support to end users for various software and hardware issues. Document all interactions and resolutions in our ticketing system for tracking and future reference. Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary. Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution. Continuously learn and stay updated on new technologies and systems relevant to the company's services. Requirements Strong passion for technology and helping others with IT issues. Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting. Excellent communication skills and a customer-oriented attitude. Experience with ticketing systems and remote support tools is a plus. Ability to work well under pressure and manage multiple tasks simultaneously. Helpful to have IT certifications such as CompTIA A+, Network+ or similar. High school diploma required; Associate's or Bachelor's degree in IT or related field preferred. Previous experience in a Help Desk role or customer service experience is highly valued. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $42,679 to - $67,865 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 7 - 9 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-07: Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as: * Compiling and updating budget data on spreadsheets; * Assisting with the preparation of requests for personnel actions; * Coordinating office moves and telephone service requirements; * Monitoring usage of government/company owned motor vehicles; * Responding to routine questions concerning administrative procedures and requirements. OR Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (*************************** OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Minimum Qualifications for GS-09: Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as: * Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs; * Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests; * Preparing requests for personnel actions; * Identifying and recommending solutions to administrative problems on established methods and procedures. OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01/2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.