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  • Technical Support Specialist (Electronics)

    Kuhn Group 4.3company rating

    Technical internship job in Brodhead, WI

    The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components. Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts. Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments. Assist in the investigation of warranty claims by conducting failure analysis of returned components. Maintain good knowledge of the service and maintenance requirements and field issues of competitors' products similar to electronics in KNA product lines. Education and/or Experience An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.
    $32k-42k yearly est. 4d ago
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  • Technology Support Specialist

    Edgewood College 4.1company rating

    Technical internship job in Madison, WI

    Home / Employment / Technology Support Specialist DESCRIPTION OF JOB: The Technology Support Specialist provides high-quality and timely technical support for end user computer systems, software, instructional technology and related peripheral equipment in use at Edgewood University Use 'Best Practice" methods as defined by internal knowledge base articles, university policies, and industry standards in pursuit of the support of our academic technology environment. Responsibilities: * Customer service skills, to include face-to-face, audio and text communications. * Support and maintain desktop computing, instructional technology equipment and related hardware and software on Edgewood University campus(s). * Technical support for multi-media, Special Event related activities as required by the Information Technology Services Office. * Basic technical support for telephone and swipe card security equipment. * Must be able to work evenings and weekends on as needed basis as required by Special Event technology support assigned by the Service Desk Manager. * Assist in set up and implementation of new technology on campus. * Aid in the training of Faculty and Staff concerning hardware and software available. * Provide Faculty and Staff with technical support to resolve questions and problems. * Work with leadership in the documentation of procedures. * Comply with software licensing practices for all areas of the university. * Help coordinate office staff and work-study Students in support of our computer help desk and computer labs and classrooms as requested by the Supervisors of the Office. * Must be able to work non-standard hours on a regularly scheduled basis as set forth by the area Supervisor. * Provide orientation for students or staff when requested by Supervisor. * Assist the senior office staff and its management as requested. ADDITIONAL JOB FUNCTIONS (training provided) * Knowledge and operation of service desk software and procedures. * Knowledge and operation of check-out module and procedures. * Knowledge and operation of AV production technology and procedures. * Ability to monitor, train, and assist work-study students in the overall requirements of Technology Assistance Center operation. * Complete competence in all other duties required as first contact: * Ability to efficiently diagnose and troubleshoot issues involving but not limited to: * Office technology, including desktop computers and peripherals. * Printer and copier usage and problems. * Desktop software usage and problems. * Level 1 infrastructure connectivity. * Heartland 1Card technology limited to swipes and cards. * Competency in PC software and hardware installation, including peripherals. * Familiarity with campus technology and requirements. * Basic knowledge of network file sharing and software architecture. * Basic knowledge of TCP-IP switch and server architecture on campus. JOB QUALIFICATIONS Necessary Education or Work Experience: * Two-year degree in Information Technology Systems or related professional experience. * Must be able to work independently with minimum supervision with the ability to coordinate with individuals from other departments to accomplish required tasks and objectives. Required Knowledge and Skills: * Overall Proficient skill-level in Microsoft Office, which includes: Word, Excel, Power Point, Outlook, and basic computer concepts. * Willingness and ability to learn new software * Multicultural Competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. * Good learning, creative and conceptual skills in order to assist users in supporting "Best Practice" use of technology. * Pleasant personality and ability to relate to many types of people. * Ability to learn independently and grow in a dynamically changing environment. * Familiarity with current core technologies in use at Edgewood University: * Microsoft Office applications. * Microsoft Windows desktop operating system. * Adobe family of graphics and multi-media software. * MacOS operating systems. * Network printing technologies * General IP networking technologies. * General computer hardware technologies. * General analog and digital audio and video multi-media technologies. * General telephone equipment & technologies. * Other Qualifications: Edgewood University, a Catholic college sponsored by the Dominican Sisters of Sinsinawa, is an Equal Opportunity Employer, committed to academic excellence through diversity in its faculty, staff, and students. Candidates must demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women and racial and ethnic minorities are especially encouraged to apply. The selected candidate must actively support the mission of the College by working with faculty, staff and students to share in our core values - truth, compassion, justice, partnership, and community. Must be authorized to work lawfully in the United States without Employer Sponsorship. First consideration will be given to application materials received by January 30, 2026. How to Apply Send one PDF document which includes cover letter, resume, and references with a subject line that includes the position code TESS: Edgewood University Human Resources - TESS 1000 Edgewood College Drive Madison, WI 53711 E-mail: *************************** Equal Opportunity Employer
    $47k-54k yearly est. Easy Apply 23d ago
  • Veterinary Technician Student Externship - Madison, WI

    Veterinary Emergency Group

    Technical internship job in Madison, WI

    ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE PROGRAM At VEG we find a way to say yes to helping future veterinary technicians grow into their potential. Our Veterinary Technician Student Externship Program offers a hands-on, immersive experience in emergency medicine alongside our credentialed emergency veterinary technicians. You won't just observe-you'll engage. You'll get close to the action, ask questions, try new techniques, and explore everything that excites you about life in the ER. From patient triage to diagnostics to inpatient care, you'll gain exposure to what emergency medicine is really like-and explore whether it's the future you want to chase. This is your chance to build a strong foundation, get inspired, and be a part of something bigger. WHAT YOU'LL DO Learn from the top emergency veterinary professionals in the business. Pair up with an emergency credentialed veterinary technician for real-time mentoring and on-the-floor learning Shadow and assist with triage, outpatient visits, diagnostics, anesthesia, inpatient care, and more Practice skills required by your school's proficiency checklist with mentorship and guidance Experience the teamwork, pace, and heart that defines emergency care at VEG Explore whether or not being an ER superhero is what you want to do next WHAT YOU NEED Currently enrolled in an AVMA-accredited veterinary technology or nursing program, or a program actively seeking accreditation; this program is only for students, not future veterinarians or veterinary assistants Enrolled in a course that requires externship hours or skills Able to start the program within six months of application Current rabies vaccination or titer required Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance Must be willing to work in a noisy environment with strong or unpleasant odors Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Flexibility: You choose the length of your externship based on your program requirements. Location: You pick the VEG hospital that works best for you (based on availability). Mentorship: You'll be supported by a credentialed veterinary technician throughout your externship. Immersion: You'll be fully engaged in the fast-paced, hands-on world of emergency medicine. Future opportunities: We love hiring former externs! If you fall in love with VEG, we'll be the first to help you find a role when you're ready. Note: This is an unpaid externship opportunity. DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
    $30k-46k yearly est. Auto-Apply 2d ago
  • Technical Writer Intern

    Promega 4.7company rating

    Technical internship job in Madison, WI

    JOB OBJECTIVE: We are seeking a skilled technical writer to join our growing organization. In this multi-faceted role, you will be responsible for creating easy-to-understand user content and product documentation to increase product clarity, performance, and usability. A strong knowledge base is essential in order to work effectively with other departments. CORE DUTIES: 1. Understand and comply with ethical, legal, and regulatory requirements applicable to our business. 2. Work with Product Managers to plan, develop, organize, write, and edit operational procedures and manuals. 3. Create and maintain a centralized, comprehensive library of technical terminology and documentation. 4. Analyze documents to maintain continuity of style of content. 5. Manage updates and revisions to technical literature. 6. Maintain brand consistency by working closely with marketing and referencing brand standard guidelines. 7. Update outdated documentation to meet our current brand standards and terminology. 8. Assist with copywriting projects that are technical in nature, but fall outside of user manuals, spec sheets, and other product documentation as needed. 9. Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity, and respect for others. 10. Embracing and being open to incorporating Promega's 6 Emotional & Social Intelligence (ESI) core principles in daily work. 11. Understands and complies with ethical, legal, and regulatory requirements applicable to our business. KEY QUALIFICATIONS: 1. Currently seeking an associate or bachelor's degree with a focus on technical writing or related field. 2. Excellent written and verbal communication skills. 3. Proficiency in MS Office. 4. Strong attention to detail. 5. Able to write in explanatory and procedural styles for multiple audiences. 6. Skilled at prioritization and multi-tasking. 7. Demonstrated proficiency in digital tools and technology, including Microsoft applications and mobile platforms, with the ability to adapt and leverage emerging technologies, such as artificial intelligence, to improve efficiency, automation, and collaboration. PREFERRED QUALIFICATIONS: 1. Experience in healthcare and/or life sciences. 2. Proficiency in use of Adobe CC (In Design, Illustrator, Acrobat). 3. Previous technical writing experience and able to provide examples of work. PHYSICAL DEMANDS: 1. Ability to use a computer. Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
    $42k-52k yearly est. 25d ago
  • BIM Technician Intern

    Design Engineers

    Technical internship job in Middleton, WI

    Job Description BIM Technician Intern In-Person/Temporary Position: Transforms building system designs and markups into detailed plans using Building Information Modeling software. Responsibilities: Model building systems using Revit MEP software under the direction of an engineer or designer Coordinate layouts with all building disciplines under direction of a designer Create sheets including floor plans, system schematics, details, schedules, and notes Work with project team to meet deadlines Perform miscellaneous office duties Qualifications: One year completed working towards a two-year associate degree in related area Knowledge of Revit MEP software Knowledge of Navisworks a plus Qualities: Proactive, collaborative, tenacious and client-focused Energetic, highly motivated and self-directed with a strong work ethic Voracious appetite for learning Strong organizational skills Strong interest in other disciplines with the goal of developing integrated designs Excellent interpersonal and communication skills - must be able to understand and describe conceptual ideas verbally and in writing to co-workers Company Description: Design Engineers provides building system design for complex building projects. We are specifically involved with the design of heating, ventilation, and air-conditioning (HVAC), plumbing, fire protection, lighting, power, and communications systems. We work in highly collaborative and tightly integrated teams both internally and with our clients. We are proactive, collaborative, and tenacious problem solvers, energized by complex engineering challenges.
    $30k-46k yearly est. 23d ago
  • Software Engineering Intern, PhD, Summer 2026

    Google LLC 4.8company rating

    Technical internship job in Madison, WI

    Apply share * link Copy link * email Email a friend info_outline X Applications will be reviewed on a rolling basis and it's in the candidate's best interest to apply early. The anticipated application window is open until February 27, 2026, but may close earlier if all available projects are full. Applications submitted after the application window or once role is closed/projects are full will not be considered. Timing on when you can hear back will vary and can take upwards of 90+ days. If you haven't heard from us in three months about an application, we likely proceeded with other candidates for that particular role. However, our recruiters might reach out if we find a different potential match for your skills, interests, and experience. Participation in the internship program requires that you are located in the United States for the duration of the internship program. This internship is intended for students in their penultimate academic year, who are currently pursuing a PhD degree program in Computer Science or a related field. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for this internship program. To start the application process, you will need an updated CV or resume and a current unofficial or official transcript in English. Click on the "Apply" button on this page and provide the required materials in the appropriate sections (PDFs preferred): 1. In the "Resume Section:" attach an updated CV or resume. * Please ensure your anticipated graduation date (in MM/YY) is listed on the resume. 2. In the "Education Section:" attach a current or recent unofficial or official transcript in English. * Under "Degree Status," select "Now attending" to upload a transcript. We offer a range of internships in either Software Engineering or Site-Reliability Engineering across North America, including the US and Canada. Our recruitment team will determine where you fit best based on your resume. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may also be located in our Playa Vista, CA campus. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, MA, USA; Bellevue, WA, USA; Chicago, IL, USA; Irvine, CA, USA; Kirkland, WA, USA; Los Angeles, CA, USA; Madison, WI, USA; New York, NY, USA; Palo Alto, CA, USA; Portland, OR, USA; Pittsburgh, PA, USA; Raleigh, NC, USA; Durham, NC, USA; Reston, VA, USA; Redmond, WA, USA; Redwood City, CA, USA; San Diego, CA, USA; Goleta, CA, USA; San Bruno, CA, USA; Seattle, WA, USA; San Francisco, CA, USA; San Jose, CA, USA; Santa Cruz, CA, USA; South San Francisco, CA, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA. Minimum qualifications: * Pursuing a PhD program in Computer Science or a related technical field. * Experience coding in one of the following programming languages including but not limited to: C, C++, Java, or Python. Preferred qualifications: * Currently attending a degree program in the US and available to work full time for 12 weeks outside of university term time. * In their penultimate academic year or returning to a degree program after completion of the internship. * Experience conducting research in Algorithms, Architecture, Artificial Intelligence, Compilers, Database, Data Mining, Distributed Systems, Machine Learning, Networking, or Systems. * Experience in computer science, data structures, algorithms, and software design. About the job Join us for a unique 12-14 week paid internship that offers personal and professional development, an executive speaker series, and community-building. The Software Engineering Internship program will give you an opportunity to work on complex computer science solutions, develop scalable, distributed software systems, and also collaborate on multitudes of smaller projects that have universal appeal. As a Software Engineering Intern, you will work on a specific project critical to Google's needs. Google is working to advance the state of the art in computing and build the next generation of intelligent systems for all Google products. To achieve this, we work on projects that utilize the latest computer science techniques developed by skilled software developers. Whether we're shaping the future of sustainability, optimizing algorithms, or pioneering AI systems, our teams strive to continuously progress science, advance society, and improve the lives of billions of people. Software Engineering Intern: As a key member of a versatile team, you will work on a specific project critical to Google's needs. We need our engineers to be versatile, and enthusiastic in addressing problems as we continue to push technology forward. You will design, test, deploy, and maintain software solutions as you grow and evolve during your internship. Site Reliability Intern: Our engineers create, fix, extend, and scale the code to keep it working and to harden it against all the bad actors of the internet. We drive reliability and performance on a massive scale. You will work on software development projects to keep important business generating-critical systems up and running, from code-level troubleshooting of traffic anomalies to maintenance of our services, from monitoring and alerts to building automation infrastructure. Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to address some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another. The US base salary range for this full-time position is $113,000-$150,000. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Develop scripts to automate routine tasks. * Analyze information and evaluate results to choose the best solution to effectively solve issues. * Apply knowledge gained in computer science courses to real world challenges. * Create and support a productive and innovative team including working with peers, managers, and teams.
    $113k-150k yearly 36d ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Technical internship job in Madison, WI

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $87k-115k yearly 56d ago
  • Client Support Technician Internship

    Sc Data Center

    Technical internship job in Monroe, WI

    The Client Support Technician Internship will begin in May and end in December 2026. What You'll Do The Client Support Technician Intern will assist in setting up, maintaining, and supporting corporate owned client-level computer equipment installed and in use within the Colony Brands facilities. The role includes supporting hardware and software troubleshooting and helps manage support ticket requests assigned via a centralized ticketing system. In addition, you will be responsible for: • Assembly and configuration of PC / MAC hardware • Documentation and mentoring of the Help Desk • Client-level networking troubleshooting skills to assist with problem resolution including wireless technologies and remote access solutions • Windows 10 / 11 Imaging and/or patching skills utilizing Microsoft SCCM or equivalent tools • Apple OS Imaging and/or patching skills utilizing JAMF • End User Support for Mobile Phones / Tablets via Microsoft Intune • Citrix Client Troubleshooting • SCCM Client Troubleshooting • Microsoft E-Mail and Office Support via Office 365 • Printer / Copier / Audio Visual Troubleshooting and Support • Active Directory User Account / Group and Permission Support
    $30k-45k yearly est. 60d+ ago
  • Client Technical Advisor

    Vizance 4.0company rating

    Technical internship job in Hartland, WI

    Job DescriptionDescription: At Vizance, we pride ourselves on delivering top- notch support to our clients. To keep up with growing demand, we are seeking an Entry-Level Insurance Service Advisor to join our team in Hartland, WI. This is a great opportunity for someone seeking a new career in a thriving industry and growing company! Recent college grads encouraged to apply! WHY JOIN VIZANCE? Vizance is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies - on purpose! Vizance has earned a number of awards, including Top Workplaces (6 years in a row!), Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE). WHAT YOU WILL DO AT VIZANCE Customer Support: Respond to client inquiries and requests by phone and email. Policy Information: Assist clients in understanding their insurance policies and coverage options, and process necessary updates or changes. Renewals: Work with fellow service and sales team members to create and process renewal paperwork. Documentation: Participate in data entry/clean-up to help maintain accurate and organized client information. Other duties as assigned! This position includes many opportunities for advancement. WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance 401(k) match Paid Time Off (including your birthday) Paid volunteer hours Coaching/mentorship program Sponsored education opportunities A supportive team environment that celebrates success Opportunities for growth If you are looking for a promising career in a growing organization, then we want to hear from you! Requirements: WHAT YOU WILL BRING TO VIZANCE Customer service mindset Deadline-driven and detail-oriented personality Great attitude and excitement for joining a growing company Basic computer skills Willingness to obtain Wisconsin Property and Casualty Insurance license (expenses paid by Vizance)
    $105k-141k yearly est. 8d ago
  • Help Desk Technician

    Arrowhead Pharmaceuticals 4.6company rating

    Technical internship job in Verona, WI

    Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position We're looking for a detail-oriented Help Desk Technician to provide front line support for our users across a hybrid Windows Active Directory and Microsoft Entra ID environment. You'll resolve incidents, fulfill service requests, and assist with endpoint configuration and compliance using Microsoft Intune. The ideal candidate is customer focused, calm under pressure, and comfortable troubleshooting across Windows, Microsoft 365, and basic networking. Responsibilities Provide Tier 1-2 support via phone, chat, email, and remote tools; document all work in the ticketing system and meet SLAs. Troubleshoot Windows 11 issues (login, profiles, performance, application errors, updates). Support Microsoft 365 Office suite and basic Exchange Online tasks (mailbox access, distribution lists, shared mailboxes). Assist with account lifecycle in Windows Active Directory (user creation, group membership) and Microsoft Entra ID (cloud accounts, app assignments). Enroll and manage devices using Intune (Windows, iOS/iPadOS, Android): configuration profiles, compliance policies, and feature updates. Assist with OS image creation and deployment, application packaging and installation (Win32/MSIX), and troubleshoot install/update failures. Diagnose and resolve issues with laptops/desktops, docking stations, monitors, webcams, headsets, printers/MFDs. Coordinate warranty/repair, RMA, and hardware inventory updates. Basic troubleshooting of network connectivity (DNS, DHCP, Wi Fi) and remote access clients. Create/update knowledge base articles, quick start guides, and runbooks. Identify recurring issues, propose fixes, and escalate appropriately. Requirements: Technical degree in an information technology related field 1 years in a help desk or desktop support role in a Windows enterprise environment. Hands on experience with Active Directory and Microsoft Entra ID for identity and access tasks. Practical knowledge of Microsoft Intune for device enrollment, policy management, app deployment, and compliance. Proficiency with Windows 11, Microsoft 365 apps, and common endpoint drivers/peripherals. Familiarity with PowerShell for routine administrative tasks (e.g., querying AD users/groups, basic Intune/Graph scripts). Solid grasp of TCP/IP fundamentals, DNS, DHCP, and Wi Fi troubleshooting. Strong communication skills; ability to explain technical topics to non-technical users. Preferred: Bachelor's degree in Computer Science or a related field CompTIA A+, Network+, or Microsoft Certified: MD 102 (Endpoint Administrator) Scripting beyond fundamentals (PowerShell modules like Az, MSGraph, Intune). Exposure to Exchange Online, Teams telephony, Bitlocker and OneDrive sync conflict resolution. Knowledge of Entra ID Connect / Cloud Sync concepts and hybrid identity basics. Familiarity with MacOS basics and mobile device management (iOS/Android) within Intune. #LI-ONSITE Wisconsin pay range $55,000-$67,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy
    $55k-67k yearly Auto-Apply 4d ago
  • Help Desk Technician

    Integrated Resources 4.5company rating

    Technical internship job in Madison, WI

    Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job Description Position: Help Desk Technician Location: Madison, WI Duration: 4 months Responsibilities: · Provide First Level technical support to users experiencing operational and systems malfunctions, both hardware and software related. · Provides technical assistance over the phone for all supported locations addressing both emergency and routine issues. · Responds to inquiries regarding systems procedures, status and downtime. · Assists with Security access requests. · Respond to employee phone, mail, email, fax, visits etc. · Troubleshoot problem issues or receive IT requests. · Enter issues into call tracking system. · Resolve or assign requests to the appropriate support group(s). · Follow-up on outstanding issues and requests. · Perform quality assurance call backs as needed. · Assist with creation of IDs including LAN, email, CURE, Web-applications, MPD, etc. · Maintain the process of routing security requests to the appropriate security groups. · Develop a functional understanding of key applications including Amisys, AMSW, CURE, Quest, IP, Maplinx, MPD, SQL Referral, and Caretrac. · Assist with operational and management duties i.e. scheduling, mentoring and training. Assist with documentation development as needed and other duties as assigned. Requirements/Certifications: · Candidate must be proficient with use of Windows XP, Vista and MS Office products. General Knowledge of PC and Laptop support, VPN, remote support tools, Wireless configurations, Internet Explorer and Firefox. · Further technical study including but not limited to Information Systems degree course work and job-related certifications, MCSE and A+ certifications are a plus but not required for this position. Perform limited administration or configuration of key applications. · 2+ years in a comparable technical role. · High School (Required) GED (Required) · Project: Integrating 520 users on Surface Pro (tablets that can be used as laptops). Qualifications High School (Required) GED (Required) Additional Information Kind Regards Sumit Kumar 732-662-7005
    $46k-69k yearly est. 60d+ ago
  • IT Strategic Advisor

    VC3, Inc. 3.7company rating

    Technical internship job in Madison, WI

    At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: You will engage with clients at an executive level, connecting with the key decision maker for long-term technology planning. By meeting clients regularly, you will bring forward insights, challenges and opportunities to align technology with client's evolving goals. Your consultative approach and market analysis will help shape client's technology roadmaps that support client satisfaction and maintain VC3's as a market leader in managed IT services. Client Relationship Responsibility: * Develop an understanding of each client's business goals, needs, challenges, interests and any compliance or regulatory requirements related to technology use. * Act as the trusted advisor and consultant to the client regarding adopting our technology solutions that align with their business, and to support technology investment which advances the needs of both VC3 and the client. * Lead the contract renewal process for each client assigned to them and looking for opportunities to grow our service scope with those clients. * Explain risks and liabilities to clients about their technology state and decisions, and if appropriate documenting the client's decisions to manage VC3 risk and liability. * Respond to client communications within the SA's scope, or to connect the client with a more appropriate resource for those needs in a timely manner or advising a client of an expected timeline or future meeting where they will address the client's need. Client Road Mapping/Budgeting Responsibility: * Gather or review feedback, audit outcomes, evaluations, alignment with standards and best practices, and other relevant data associated with the client to understand their current state. * Lead the development and progress of client's technology road map and IT budget * Support prioritization, management, forecasting, renewal, and delivery of VC3 solutions to their assigned clients, as well as education of clients on those solutions. * Support the onboarding of new clients, assisting in expectation setting and relationship building with the key decision makers involved. Client Meeting Responsibility: * Schedule and prepare the client facing meetings with each client assigned to them based on a cadence set by VC3. The expectation is that these meetings will drive alignment to our standards, report on roadmap and progress, outline next steps and get client approval on them. * Understand and provide the business need and business outcome aspects required for the internal process to scope, estimate, and then present solutions for the client. Technology Awareness Responsibility: * Understand VC3 technology solutions and standards, the client's adherence or needs relating to those standards, and using the appropriate internal platforms to drive that ongoing alignment. * Identify areas where new technology solutions are needed by clients or capture where other internal teams identify that need. * Maintain awareness and understanding of client industries sufficient to provide sound guidance on technology investment options. * 10+ years of solid business experience (Technical Account Manager experience preferred) * 3+ years working in an IT industry or technical experience. Managed Services Provider experience preferred. * Experience with municipal clients/leaders a strong asset * Bachelor's degree or equivalent experience * Degrees, certifications or other designations in relevant technology or business education is an asset. (Ex. ITIL, Microsoft MCP, business management degree with an IT focus, ITCP) * Proven ability in relationship building, data analysis, consultative selling and collaboration * Go Beyond - you take that extra step to create moments that are unexpected but appreciated. * Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. * Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. * Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.
    $83k-111k yearly est. 9d ago
  • Bilingual Family Support Professional (Spanish, Arabic, and/or Swahili Speaking)

    Rockford Public Schools 4.3company rating

    Technical internship job in Rockford, IL

    Non-Certified Support/Support Professional Additional Information: Show/Hide The hiring team is currently seeking a candidate with a high level of language proficiency in English as well as Spanish, Arabic, and/or Swahili. ROCKFORD PUBLIC SCHOOL DISTRICT #205 Job Title: Bilingual Family Support Professional Job Code: 2142 Department: Bilingual Services Supervisor: Executive Director of Bilingual Date: September 6, 2023 FLSA Status: Non-Exempt Grade: 10 Compensation Range: $20.16 - $28.65 per hour PURPOSE OF THE POSITION: To provide responsible support services to children and families; to act as a liaison with English Language Learners (ELL) parents regarding District programs and services; and to provide information and resources as needed. SUPERVISORY RESPONSIBILITIES: None DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In addition to the requirements listed below, regular attendance is an essential function of this position. * Ensures that all actions are in concert with the Board policies as well as the mission statement, beliefs, objectives, and parameters found in the Board's strategic plan. * Participates in job training and professional growth opportunities in order to enhance ability to perform the essential functions of the job. * Performs other related duties as assigned for the purpose of ensuring an efficient and effective work environment. * Act as a translator of both oral and written language material in English and Spanish, Arabic or Swahili related under Title III. * Provides schools with technical assistance relating to ELL parent education and involvement activities. * Orients ELL parents to their role in the educational process through presentations, written materials, and parent meetings. * Coordinates local parental involvement workshops, conferences, and advisory meetings. * Works with the District to increase parental involvement. * Identifies and provides information about community-based resources related to parenting. * Develops and maintains resource files of written materials, publicizes community sponsored classes or events. * Work to increase effective, meaningful and productive communication between ELL parents and school staff. * Assists ELL parents and school staff with efforts to improve student attendance. * Conduct home visits to support family needs and goals. * Work cooperatively with the department Director, ELL parents, teachers, and other school personnel to determine appropriate actions to affect solutions to students' school related issues. QUALIFICATIONS: High School Diploma or equivalent required, Bachelor's degree preferred. Proficient language skills in English and Spanish, Arabic or Swahili required. A comprehensive benefits package including: * Medical, dental, vision, life and disability insurance * Voluntary life insurance * Paid Sick and Personal time * Paid holidays * Membership in the Illinois Municipal Retirement Fund (IMRF) * Optional 403(b) plan * Employee assistance program (EAP) KNOWLEDGE, SKILLS AND ABILITIES: * Ability to demonstrate qualities aligned to our core values of Character, Communication, Collaboration and Continuous Improvement. * Must have excellent oral and written communication skills in English and Spanish, Arabic or Swahili. * Shows cultural competency including the ability to understand, communicate with, and effectively interact with people across cultures and backgrounds. * Ability to maintain a high level of confidentiality. * Ability to build and maintain relationships with families, teachers, and community stakeholders. WORK CALENDAR: 10-Months WORKING CONDITIONS: Moderate in-district travel as well as intermittent in-state and out-of-state travel. Intermittent prolonged and irregular hours of work. OTHER: This describes duties and responsibilities which are representative of the nature and level of work assigned to the position. The identified duties and responsibilities are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position. The job description does not constitute an employment agreement between the school district and employee and is subject to change by the school district as the needs of the school district and requirements of the job change. Physical Aspects of the Position (Select all that apply) 1. - Climbing - Ascending or descending ladders, stairs, scaffolding ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. 2. - Balancing - Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. 3. X Stooping - Bending body downward and forward by bending spine at the waist. 4. - Kneeling - Bending legs at knee to come to a rest on knee or knees. 5. X Crouching - Bending the body downward and forward by bending leg and spine. 6. - Crawling - Moving about on hands and knees or hands and feet. 7. X Reaching - Extending hand(s) and arm(s) in any direction. 8. X Standing - Particularly for sustained periods of time. 9. X Walking - Moving about on foot to accomplish tasks, particularly for long distances. 10. - Pushing - using upper extremities to press against something with steady force order to thrust forward, downward or outward. 11. - Pulling - Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. 12. - Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and required the substantial use of upper extremities and back muscles. 13. X Finger use - Picking, pinching, typing or otherwise working, primarily with the fingers rather than the whole hand or arm as in handling. 14. - Grasping - Applying pressure to an object with the fingers or palm. 15. X Talking - Expressing or exchanging ideas by means of spoken word. Those activities in which you must convey detailed or spoken instructions to other workers accurately, loudly or quickly. 16. X Hearing - Perceiving the nature of sounds. Ability to receive detailed information through oral communication, and to make fine discriminations in sounds such as when making fine adjustments on machinery. 17. X Repetitive Motions - Substantial movements (motions) of the wrist, hands, and/or fingers. The Physical Requirements of the Position (Select one) 1. - Sedentary Work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 2. X Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of force greater than that for sedentary work and the worker sits most of the time, the job is rate for Light Work. 3. - Medium Work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 4. - Heavy Work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. 5. - Very Heavy Work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. The visual acuity requirements including color, depth perception and field of vision (Select all that apply) 1. X Machine Operations - inspection, close assembly, clerical, administration. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading, or visual inspection. 2. - Mechanics - Skilled tradespeople - This is a minimum standard for use with those whose work deals with machines such as power tools, lathes, and drills. 3. - Mobile Equipment - This is a minimum standard for use with those who operate cars, trucks, forklifts, cranes, and high equipment. 4. - Other - This is a minimum standard based on the criteria of accuracy and neatness of work for janitors, sweepers, etc. The Conditions the Worker will be subject to in this position (Select all that apply) 1. X The worker is subject to inside environment conditions. 2. X The worker is subject to outside environment conditions. 3. X The worker is subject to extreme heat or cold for periods of greater that one hour. 4. - The worker is subject to noise which would cause them to have to shout. 5. - The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, chemicals, etc.
    $20.2-28.7 hourly 40d ago
  • IT Support Specialist (L1 - MSP)

    Peoplesharp

    Technical internship job in Madison, WI

    Are you a skilled problem-solver who is always looking to sink your teeth into something new? A strong communicator who enjoys helping others? Clarity Technology Group, a Managed Service Provider comprised of a hard-working and close-knit team, is searching for a new IT Support Specialist. We maintain a flexible and relaxed office environment and work every day to exceed our clients' expectations. We also offer comprehensive benefits to promote health and wellness among our staff. This is primarily an in-office position in Madison, WI. We'll Provide: A collaborative work environment with the ability to learn about many different industries Salary of $45,000-65,000 Room for professional growth Robust benefits, including health, dental, and vision insurance, a 401(k) plan, life insurance, and both short- and long-term disability coverage What You'll Do: Provide support to end users via remote support sessions and on-site Provide support for Microsoft technologies including Windows and Office 365• Configure, and deploy new laptop and desktop systems Document incidents and follow resolution procedures Provide exceptional customer service at all times Skills You'll Need: 1-2 years of previous technical support experience Experience with building desktops and troubleshooting hardware issues Enjoy working as part of a collaborative team and in a fast-paced environment Analytical thinking, problem solving, and the ability to learn quickly Ability to work a light, rotating on-call schedule Technical curiosity! Associate's or Bachelor's degree in an Information Technology related field is preferred Experience with Active Directory and Group Policy a plus Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here: ********************************************************************
    $45k-65k yearly Auto-Apply 44d ago
  • IT Support Specialist

    Cardinal Heating & Air Conditioning Inc.

    Technical internship job in Sun Prairie, WI

    Job Description When our technology works, our technicians can focus on what matters most-our customers. We're hiring an IT Support Specialist to be the go-to problem solver who keeps our systems reliable, secure, and user-friendly across our residential service & install teams. RESPONSIBILITIES Provide first-level technical support to end-users via walk-up, phone, email, or ticketing system Troubleshoot and resolve issues related to hardware, software, operating systems, and network connectivity Configure and maintain mobile devices, including iPhones and iPads Perform new user account setup, including provisioning access to systems, email, and required applications Support employee onboarding and offboarding by preparing and recovering IT equipment and access Manage and maintain ServiceTitan and be able to troubleshoot as needed Document support activities, solutions, and procedures Escalate unresolved or complex issues to appropriate technical teams or vendors Monitor system performance and report potential issues proactively Provide basic training and guidance to users on IT tools, security practices, and software usage Participate in IT-related projects and initiatives as assigned This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned Requirements Microsoft 365/Copilot administration experience required 3+ years of experience in the related field Strong technical problem-solving and communication skills Ability to simplify complex issues into easily digestible bullet points BENEFITS Medical Insurance: Health: 50% of the premium is covered by Cardinal Dental: 50% of the premium is covered by Cardinal Life insurance: $10,000 is covered by Cardinal 401K with a 4% Company Match Uniform allowance Paid Continuing Education Paid Holidays & PTO Phone reimbursement New technology, including iPad & access to integrated software OUR CORE VALUES Teamwork: Support the growth & development of team members to achieve personal & professional success Forward Thinking: Continuously educating ourselves to exceed the industry standard Customer First: Going the extra mile to exceed expectations Do What's Right: Uphold the highest standards of honesty & integrity Committed to Excellence: Focused on results & value high performance Cardinal Heating & Air Conditioning is looking for YOU! Do you crave career advancement? Develop skills in our fun, fast-paced work environment. Our employees enjoy coming in every day and our commitment to customer satisfaction has made our business successful. Want to be a part of something bigger than just a job? Spend a little time learning about Cardinal by visiting our website at ******************** Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.
    $35k-60k yearly est. 18d ago
  • IT Helpdesk Technician

    Family Fresh Pack Inc.

    Technical internship job in Monticello, WI

    Job DescriptionDescription: Ready to launch your IT career? Join us as an IT Helpdesk Technician and jumpstart your journey with hands-on experience and valuable training. We have openings for an IT Helpdesk Technician to join our team. As an IT Helpdesk Technician, you will be the first point of contact for our employees experiencing IT issues. You will provide level 1 troubleshooting support, ensuring efficient operation of our IT infrastructure and delivering exceptional customer service. Freshpack is a custom cheese packaging company that develops and innovates cheese products and packaging. Our products can be found in all 50 states and in most major retailers. Over the past 25 years, our team has grown from 15 to 240+ employees. It is an exciting time to join our team, as we are poised for substantial growth over the next 3-5 years. Duties/Responsibilities Provide level 1 troubleshooting for IT-related issues across various platforms. Monitor and maintain printers as needed, ensuring minimal downtime. Manage domain accounts, including onboarding new users and offboarding departing employees. Perform routine system maintenance on our fleet of tablets and PCs to ensure optimal performance. Facilitate improvements to our business systems and processes through the use of no and low code workflow tools. Collaborate with the IT team to resolve complex issues and contribute to IT projects. Requirements: Qualifications: Bilingual (English/Spanish) preferred Previous experience in IT support or a related field. Familiarity with troubleshooting Windows and tablet operating systems. Basic understanding of network concepts and printer maintenance. Excellent problem-solving skills and attention to detail. Strong communication and customer service skills. Ability to work independently and manage multiple tasks simultaneously. Schedule 6:00am - 2:30pm M - F, some overtime as needed Benefits Medical, dental, vision insurance & more! 401(k) program Referral program Get paid every Friday!
    $35k-59k yearly est. 24d ago
  • Help Desk Support

    Staffing Folks

    Technical internship job in Madison, WI

    Project Description: Provide technical assistance to all customers seeking assistance for hardware, software, application, printing, Network, and Operating System issues.. Job Knowledge, Skills & Abilities Ability to work with diverse customers in a calm, respectful manner to address potentially difficulty situations. Ability to manage and work on multiple priorities or projects. Ability to document standard operating procedural documentation as it pertains for support procedures, and properly assigning unresolved incidents. Ability to effectively multitask and prioritize workload. Effective oral and written communication skills. Top Skills & Years of Experience: Excellent customer service skills At least 2 years of support experience with Windows 10, and Microsoft Office 2019 At least 2 years' experience with Network and Printer troubleshooting Must be proficient is typing skills and be able to multi-task. Nice to have skills: Prior Help Desk experience in a call center environment Previous experience using Incident and Knowledge base systems Desirable to have 2 years support experience with iOS devices Package Details
    $35k-60k yearly est. 60d+ ago
  • Resident Technology Support Analyst

    Parasol Alliance

    Technical internship job in Muskego, WI

    Do you enjoy working or spending time with the senior population? We are seeking a creative and upbeat individual to engage and empower seniors through technology in our client's senior living communities in the Muskego, WI area. If you are compassionate, patient, and have a “can-do” attitude all while smiling as you multi-task and prioritize your day, please read below! We hope you will consider working with a great team who provides IT support for people over the age of 55! The Resident Technology Support Analyst will provide technology support for the residents that live in our client's communities. This is a part time position with flexible hours! You will have the opportunity to make your own schedule within the support availability times. This position has the potential to grow into a management position and/or full time as the program grows. Position Mission The Resident Technology Support Analyst will be responsible for providing technology support for resident that live in our client's community. This position will require one-on-one personalized experiences for in home visits and community-based classes provided in a group setting. Requirements Must be upbeat, outgoing and have a cheerful disposition Experience working or volunteering in a senior living setting a plus Ability to build and maintain relationships with residents, their families and the community staff Value customer service-excellent communication skills and the ability to teach seniors how to use technology devices in a group setting or on an individual basis Basic technical troubleshooting and problem solving on multiple types of devices including computers, laptops, phones, tablets and smartphones The position is largely self motivated and self structured. The right candidate will be driven to be challenged and to succeed Management experience is a plus Responsibilities Intake of resident support requests Schedule onsite appointments for technical support Onsite support of resident hardware and software Create and lead group classes on different consumer technology Phone and email support for initial incoming tickets Ticket resolution as per the client service level agreement Detailed documentation within service tickets on issue steps and resolution Excellent customer service on the phone, via email and in person Company Culture Our Values: Teamwork Accountability Communication Empathy Leadership Expertise If you want to work for a values driven, high performance company then this is the job for you. We are looking for our team members to take ownership and pride in their work, and to provide input and guidance into not only the clients of Parasol but the formation of Parasol itself. We are a virtual company that offers work from home, responsible time off and bonus opportunities.
    $35k-61k yearly est. 21d ago
  • Technical Support Specialist I

    GE Healthcare Holdings Inc. 4.8company rating

    Technical internship job in Waukesha, WI

    API Healthcare, a GE Healthcare company, provides innovative workforce management solutions for the entire healthcare continuum. We believe that linking clinical outcomes with financial results is the best way to improve performance, and our solutions empower our clients to realize the benefits of high quality, cost-effective care. GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at ********** GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Job Description The Technical Support Specialist I position provides superior assistance to our external client base on primarily one main API Healthcare software solution. This position plays a key role in our call center by diagnosing, troubleshooting, and resolving application questions and issues, providing education to clients on functions and features while working with them, and properly escalating potential problems as needed. 1. Provide assistance to our external client base via phone, e-mail, and our client portal website on primarily one main API Healthcare software solution or on API Healthcare devices and device software 2. Perform remote dial-in support to clients as needed 3. Diagnose, troubleshoot, and resolve application/device questions and potential issues 4. Provide education to clients on functions and features while working with them so they can become more self-sufficient 5. Properly escalate potential problems as needed to next tier, leadership, etc. 6. Clearly and concisely document all correspondence and activities related to tickets in client tracking software 7. Seek continuous API Healthcare solution knowledge and industry knowledge 8. Proactively and appropriately share well thought out, constructive feedback and ideas to better the department and/or API Healthcare as a whole 9. Work to meet or exceed individual, department, and corporate goals and imperatives 10. Perform other duties and projects as assigned. 1API API/GEHC Qualifications • Associate degree or higher in a technical or business related field preferred • OR Two years related experience and/or training, or equivalent combination of education and experience Desired Characteristics Other Qualifications: • Successful completion of required training on all supported platforms of one API Healthcare solution (i.e. Time & Attendance, Staffing & Scheduling, Human Resources & Payroll), or equivalent industry experience • Basic to advanced working knowledge of one main solution (Time & Attendance, Staffing & Scheduling, or Human Resources & Payroll), or equivalent industry experience •Strong PC and web-based software skills, including MS Office products and Windows operating systems •Ability to create and update basic T-SQL scripts to manipulate data or return information •Basic to intermediate knowledge of all SQL Platforms to include SQL Replication •Basic to intermediate knowledge of database structure •Basic to intermediate knowledge of troubleshooting tools •High level of aptitude for learning complex hardware/software solutions •Works effectively both independently and as part of a team •Sound ability to explain technical concepts to non-technical users •Strong and creative troubleshooting, problem solving, and analytical skills •Ability to prioritize, multi-task, and thrive in a fast-paced environment and adapt to changing priorities seamlessly •Exceptional verbal and written communication skills •Strong interpersonal skills in working with a professional client base •Excellent organizational skills with attention to detail •Improve the environment around you by setting strong examples of ethics, knowledge and drive •Ability to understand API Healthcare's culture. Additional Information All your information will be kept confidential according to EEO guidelines.GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
    $58k-77k yearly est. 2d ago
  • HVAC Technical Support Advisor

    Externalcareersitetec

    Technical internship job in Loves Park, IL

    Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting. TEC is also the Midwestern states largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. We offer exceptional compensation packages; full benefits include health, dental, life, and AD&D insurance, paid holidays & vacation, and 401(k) with company matching. Job Description The position of Tech Support Adviser has the responsibility of providing technical and application support as well as technical training to TEC customers, outside TEC Sales, and internal TEC Sales support. The following details are not definitive and subject to change based on organizational needs. Responsibilities Maintain a complete working knowledge of the technical aspects in Heating, Ventilation, and Air Conditioning equipment distributed by TEC. Provide technical and application support via phone or field job site visits to TEC customers. Provide technical and application support for inside and outside sales staff. Provide technical support for TEC parts division. Skills, Knowledge, & Abilities Complete understanding of HVACR systems and applications. Understanding of refrigerant pipe design. Must have good public relations skills. Computer skills; Microsoft Office suite, Excel, Microsoft Outlook, some PIC programming knowledge. Well organized. Team oriented. Exceptional problem-solving skills. Education & Experience 3-year Trade school degree in HVACR, or completion of a union apprentice program in the HVACR environment. 10 years' experience in the HVACR industry related to service and installation. Physical Demands Working Conditions & Physical Requirements General office environment. Routine use of office equipment such as computers, phones, filing cabinets, and fax machines Requires seating for extended amounts of time, manual dexterity for working with computer keyboards. Job site visits requiring roof access via ladders and scuttle Accesses. Must be able to carry a backpack weighing up to 50 pounds at job sites. Job Hours Monday through Friday 8am to 5pm Salary Expectations Minimum Starting Salary of $56,000 Starting Salary Based on Experience
    $56k yearly 1d ago

Learn more about technical internship jobs

How much does a technical internship earn in Janesville, WI?

The average technical internship in Janesville, WI earns between $25,000 and $55,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.

Average technical internship salary in Janesville, WI

$37,000
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