Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between technician system specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technician system specialist and a technical support specialist. Additionally, a technician system specialist has an average salary of $80,694, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for a technician system specialist include database, technical support and troubleshoot. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Technician System Specialist | Technical Support Specialist | |
| Yearly salary | $80,694 | $48,667 |
| Hourly rate | $38.80 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 87,806 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the information technology industry, a technical system specialist is in charge of developing and maintaining computer systems. Their responsibilities typically include providing technical support to clients and employees, identifying the needs of projects and programs, drafting designs and schematics, and producing regular progress reports. They may also address issues and concerns, troubleshoot, perform routine maintenance checks, and conduct repairs. Furthermore, a technical system specialist may supervise and train new staff members, all while implementing the company's policies and regulations.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Technician system specialists and technical support specialists have different pay scales, as shown below.
| Technician System Specialist | Technical Support Specialist | |
| Average salary | $80,694 | $48,667 |
| Salary range | Between $53,000 And $122,000 | Between $30,000 And $76,000 |
| Highest paying City | Jersey City, NJ | San Francisco, CA |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Emergent BioSolutions | Meta |
| Best paying industry | Finance | Finance |
There are a few differences between a technician system specialist and a technical support specialist in terms of educational background:
| Technician System Specialist | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Most common major | Computer Science | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technician system specialists' and technical support specialists' demographics:
| Technician System Specialist | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 81.8% Female, 18.2% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 11.5% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.5% White, 54.8% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |