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Technology coordinator vs technical support coordinator

The differences between technology coordinators and technical support coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technology coordinator and a technical support coordinator. Additionally, a technology coordinator has an average salary of $70,052, which is higher than the $41,092 average annual salary of a technical support coordinator.

The top three skills for a technology coordinator include customer service, technical support and data entry. The most important skills for a technical support coordinator are customer service, phone calls, and excellent interpersonal.

Technology coordinator vs technical support coordinator overview

Technology CoordinatorTechnical Support Coordinator
Yearly salary$70,052$41,092
Hourly rate$33.68$19.76
Growth rate10%10%
Number of jobs117,838157,591
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 57%
Average age4242
Years of experience22

What does a technology coordinator do?

A technology coordinator is responsible for maintaining the organization's technology systems infrastructure, ensuring the efficiency of computer systems to meet project deliverables, and prevent delays in business operations. Technology coordinators evaluate new technology systems, studying its schematics and specifications, running diagnostic tests, and perform troubleshooting for inconsistencies and guide end-users for the system processes. They update the system's features for optimal performance, keeping the costs within the budget goals, and develop initiatives to research on current trends. A technology coordinator must have excellent technical skills, identifying technological opportunities to meet the customers' demands and increase profits.

What does a technical support coordinator do?

A technical support coordinator oversees and coordinates the activities of technical support teams, ensuring clients and staff receive optimal support and service. They typically set objectives and guidelines, establish schedules and action plans, perform audits and assessments, review documentation and client feedback, and conduct research and analysis to develop strategies that will optimize the daily operations of the department. Moreover, as a technical support coordinator, it is essential to lead and encourage teams to reach goals while implementing the company's standards and policies.

Technology coordinator vs technical support coordinator salary

Technology coordinators and technical support coordinators have different pay scales, as shown below.

Technology CoordinatorTechnical Support Coordinator
Average salary$70,052$41,092
Salary rangeBetween $48,000 And $101,000Between $28,000 And $59,000
Highest paying CityAtlanta, GANew York, NY
Highest paying stateMarylandNew Jersey
Best paying companyMcKinsey & Company IncCottage Health
Best paying industryManufacturingTechnology

Differences between technology coordinator and technical support coordinator education

There are a few differences between a technology coordinator and a technical support coordinator in terms of educational background:

Technology CoordinatorTechnical Support Coordinator
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Technology coordinator vs technical support coordinator demographics

Here are the differences between technology coordinators' and technical support coordinators' demographics:

Technology CoordinatorTechnical Support Coordinator
Average age4242
Gender ratioMale, 60.7% Female, 39.3%Male, 57.1% Female, 42.9%
Race ratioBlack or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.7% American Indian and Alaska Native, 0.4%Black or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technology coordinator and technical support coordinator duties and responsibilities

Technology coordinator example responsibilities.

  • Code HTML and CSS pages and manage site content.
  • Install, manage, and update several SQL database systems.
  • Repair, manage and TCP/IP network computers within the lab.
  • Manage and support all areas of store resets and other shelf management activities relate to CGO.
  • Implement, plan, direct, procure, and manage hardware and software security firewalls with VPN's.
  • Manage the implementation of a Cisco VOIP solution and provide training, education, and support for the solution.
  • Show more

Technical support coordinator example responsibilities.

  • Manage organizations ticketing queue and assign tickets as per establish SLA guidelines.
  • Support IBM base PCs and MacIntosh systems.
  • Monitor and maintain office network, servers and client PCs.
  • Create and maintain clear and accessible VPN records and other documentation.
  • Resolve issues on PC operating systems, device manager and TCP/IP configuration.
  • Remedy system used to track all network outages, coverage incidents, and application failures.
  • Show more

Technology coordinator vs technical support coordinator skills

Common technology coordinator skills
  • Customer Service, 18%
  • Technical Support, 10%
  • Data Entry, 7%
  • PowerPoint, 5%
  • Professional Development, 4%
  • PC, 4%
Common technical support coordinator skills
  • Customer Service, 13%
  • Phone Calls, 10%
  • Excellent Interpersonal, 5%
  • Remedy, 4%
  • Customer Satisfaction, 4%
  • Problem Resolution, 4%

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