Telemarketing representative vs consumer sales representative

The differences between telemarketing representatives and consumer sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a consumer sales representative has an average salary of $38,514, which is higher than the $28,116 average annual salary of a telemarketing representative.

The top three skills for a telemarketing representative include customer service, telephone calls and outbound calls. The most important skills for a consumer sales representative are broadband, product knowledge, and inbound calls.

Telemarketing representative vs consumer sales representative overview

	Telemarketing Representative	Consumer Sales Representative
Yearly salary	$28,116	$38,514
Hourly rate	$13.52	$18.52
Growth rate	6%	-4%
Number of jobs	101,406	216,394
Job satisfaction	-	-
Most common degree	High School Diploma, 35%	Bachelor's Degree, 57%
Average age	37	40
Years of experience	-	12

Telemarketing representative vs consumer sales representative salary

Telemarketing representatives and consumer sales representatives have different pay scales, as shown below.

	Telemarketing Representative	Consumer Sales Representative
Average salary	$28,116	$38,514
Salary range	Between $17,000 And $45,000	Between $21,000 And $67,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telemarketing representative and consumer sales representative education

There are a few differences between a telemarketing representative and a consumer sales representative in terms of educational background:

	Telemarketing Representative	Consumer Sales Representative
Most common degree	High School Diploma, 35%	Bachelor's Degree, 57%
Most common major	Business	Business
Most common college	-	-

Telemarketing representative vs consumer sales representative demographics

Here are the differences between telemarketing representatives' and consumer sales representatives' demographics:

	Telemarketing Representative	Consumer Sales Representative
Average age	37	40
Gender ratio	Male, 37.3% Female, 62.7%	Male, 39.8% Female, 60.2%
Race ratio	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 19.4% Asian, 6.8% White, 56.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	11%	7%

Differences between telemarketing representative and consumer sales representative duties and responsibilities

Telemarketing representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Complete numerous telemarketing calls for political campaigns and credit card companies, consistently hitting call and donation quotas.
Monitor telemarketing representatives telephone conversations with customers.
Verify medicaid waive eligibility for non-emergency transportation.
Make calls to existing Comcast customers for upgrades on their cable packages.
Up saleing customers of comcast from a double play program to a triple play program.

Consumer sales representative example responsibilities.

Join online marketplace specializing in local deals to manage customer engagements while providing industry-best service.
Enroll consumer in health insurance supply information on different health plan medicaid, chp, episode etc
Verify medicaid waive eligibility for non-emergency transportation.
Make both inbound and outbound calls in order to sell DIRECTV products including upgrading services.
Verify medicaid waive eligibility for non-emergency transportation.

Telemarketing representative vs consumer sales representative skills

Common telemarketing representative skills

Customer Service, 17%
Telephone Calls, 15%
Outbound Calls, 14%
Telemarketing, 14%
Cold Calls, 6%
Credit Card, 6%

Common consumer sales representative skills

Broadband, 40%
Product Knowledge, 8%
Inbound Calls, 7%
Outbound Calls, 5%
Data Entry, 4%
Phone Calls, 3%

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Telemarketing Representative
Telemarketing Representative vs Consumer Sales Representative

Updated January 8, 2025

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