Telemarketing representative vs representative

Differences between telemarketing representative and representative duties and responsibilities

Telemarketing representative example responsibilities.

• Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
• Complete numerous telemarketing calls for political campaigns and credit card companies, consistently hitting call and donation quotas.
• Monitor telemarketing representatives telephone conversations with customers.
• Verify medicaid waive eligibility for non-emergency transportation.
• Make calls to existing Comcast customers for upgrades on their cable packages.
• Up saleing customers of comcast from a double play program to a triple play program.
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Representative example responsibilities.

• Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
• Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
• Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
• Review EOB denials, appeals and/or rebilling as appropriate.
• Certify of all requirements, policies, and procedures, including MSB.
• Take inbound phone calls from member and providers explaining the EOB denial and payments
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