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The differences between terminal clerks and general clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a terminal clerk and a general clerk. Additionally, a terminal clerk has an average salary of $36,854, which is higher than the $33,254 average annual salary of a general clerk.
The top three skills for a terminal clerk include direct calls, computer system and schedule appointments. The most important skills for a general clerk are customer service, data entry, and office procedures.
| Terminal Clerk | General Clerk | |
| Yearly salary | $36,854 | $33,254 |
| Hourly rate | $17.72 | $15.99 |
| Growth rate | -5% | -5% |
| Number of jobs | 98,182 | 141,570 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 38% | Bachelor's Degree, 33% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A terminal clerk is in charge of processing and supervising activities concerning passengers and cargo, ensuring operations run smoothly and efficiently in adherence to protocols and regulations. Their duties entail gathering and verifying documentation, processing requests, accepting payments, processing files, and monitoring cargo inventory. Additionally, a terminal clerk assists clients by answering inquiries, explaining services, and solving issues and concerns professionally. Moreover, they must also maintain an open and transparent communication line with staff to ensure cargo is received or delivered timely and accurately.
General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.
Terminal clerks and general clerks have different pay scales, as shown below.
| Terminal Clerk | General Clerk | |
| Average salary | $36,854 | $33,254 |
| Salary range | Between $30,000 And $44,000 | Between $26,000 And $40,000 |
| Highest paying City | - | Boston, MA |
| Highest paying state | - | Alaska |
| Best paying company | - | National Grid plc |
| Best paying industry | - | Government |
There are a few differences between a terminal clerk and a general clerk in terms of educational background:
| Terminal Clerk | General Clerk | |
| Most common degree | Associate Degree, 38% | Bachelor's Degree, 33% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between terminal clerks' and general clerks' demographics:
| Terminal Clerk | General Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 16.7% Female, 83.3% | Male, 33.1% Female, 66.9% |
| Race ratio | Black or African American, 11.3% Unknown, 4.5% Hispanic or Latino, 19.8% Asian, 8.1% White, 55.2% American Indian and Alaska Native, 1.0% | Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 6% | 6% |