Terminal clerk vs office clerk

The differences between terminal clerks and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a terminal clerk and an office clerk. Additionally, a terminal clerk has an average salary of $36,854, which is higher than the $30,927 average annual salary of an office clerk.

The top three skills for a terminal clerk include direct calls, computer system and schedule appointments. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Terminal clerk vs office clerk overview

	Terminal Clerk	Office Clerk
Yearly salary	$36,854	$30,927
Hourly rate	$17.72	$14.87
Growth rate	-5%	-5%
Number of jobs	98,182	106,497
Job satisfaction	-	-
Most common degree	Associate Degree, 38%	Bachelor's Degree, 32%
Average age	47	47
Years of experience	2	2

What does a terminal clerk do?

A terminal clerk is in charge of processing and supervising activities concerning passengers and cargo, ensuring operations run smoothly and efficiently in adherence to protocols and regulations. Their duties entail gathering and verifying documentation, processing requests, accepting payments, processing files, and monitoring cargo inventory. Additionally, a terminal clerk assists clients by answering inquiries, explaining services, and solving issues and concerns professionally. Moreover, they must also maintain an open and transparent communication line with staff to ensure cargo is received or delivered timely and accurately.

What does an office clerk do?

Office clerks are administrative employees who handle clerical activities for the organization. They are in charge of managing company records, organizing and storing documents, filing and sorting hard copies of documents, and liaising with other departments or external partners. They are also in charge of handling and scheduling meetings and appointments, managing the reservation of office meeting rooms, and manning telephone lines. Office clerks may also be in charge of ordering office supplies, preparing purchase requisitions for office needs, sending out and receiving official company documents, and other correspondences.

Terminal clerk vs office clerk salary

Terminal clerks and office clerks have different pay scales, as shown below.

	Terminal Clerk	Office Clerk
Average salary	$36,854	$30,927
Salary range	Between $30,000 And $44,000	Between $25,000 And $38,000
Highest paying City	-	Englewood, CO
Highest paying state	-	Alaska
Best paying company	-	University of Massachusetts Boston
Best paying industry	-	Transportation

Differences between terminal clerk and office clerk education

There are a few differences between a terminal clerk and an office clerk in terms of educational background:

	Terminal Clerk	Office Clerk
Most common degree	Associate Degree, 38%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Terminal clerk vs office clerk demographics

Here are the differences between terminal clerks' and office clerks' demographics:

	Terminal Clerk	Office Clerk
Average age	47	47
Gender ratio	Male, 16.7% Female, 83.3%	Male, 23.3% Female, 76.7%
Race ratio	Black or African American, 11.3% Unknown, 4.5% Hispanic or Latino, 19.8% Asian, 8.1% White, 55.2% American Indian and Alaska Native, 1.0%	Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between terminal clerk and office clerk duties and responsibilities

Terminal clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Handle all incoming calls, bank deposits, accounts payable, general ledgers and employee payroll.
Prepare various spreadsheets such as month end salary accruals and payroll allocations for facilities within the company.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Office clerk example responsibilities.

Complete medical records requests as specified under HIPAA regulations.
Scan EOB's and attach to payments in software system.
Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.

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Terminal clerk vs office clerk skills

Common terminal clerk skills

Direct Calls, 29%
Computer System, 18%
Schedule Appointments, 15%
Freight Bills, 11%
Call Volume, 8%
Customer Inquiries, 7%

Common office clerk skills

Customer Service, 21%
Data Entry, 18%
Telephone Calls, 7%
Payroll, 5%
Office Equipment, 4%
Office Machines, 3%

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Updated January 8, 2025

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