Terminal clerk vs operations clerk

The differences between terminal clerks and operations clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a terminal clerk and an operations clerk. Additionally, a terminal clerk has an average salary of $36,854, which is higher than the $33,746 average annual salary of an operations clerk.

The top three skills for a terminal clerk include direct calls, computer system and schedule appointments. The most important skills for an operations clerk are customer service, data entry functions, and computer system.

Terminal clerk vs operations clerk overview

	Terminal Clerk	Operations Clerk
Yearly salary	$36,854	$33,746
Hourly rate	$17.72	$16.22
Growth rate	-5%	-5%
Number of jobs	98,182	158,449
Job satisfaction	-	-
Most common degree	Associate Degree, 38%	Bachelor's Degree, 38%
Average age	47	47
Years of experience	2	2

What does a terminal clerk do?

A terminal clerk is in charge of processing and supervising activities concerning passengers and cargo, ensuring operations run smoothly and efficiently in adherence to protocols and regulations. Their duties entail gathering and verifying documentation, processing requests, accepting payments, processing files, and monitoring cargo inventory. Additionally, a terminal clerk assists clients by answering inquiries, explaining services, and solving issues and concerns professionally. Moreover, they must also maintain an open and transparent communication line with staff to ensure cargo is received or delivered timely and accurately.

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

Terminal clerk vs operations clerk salary

Terminal clerks and operations clerks have different pay scales, as shown below.

	Terminal Clerk	Operations Clerk
Average salary	$36,854	$33,746
Salary range	Between $30,000 And $44,000	Between $27,000 And $41,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	Ncar - The National Center For Atmospheric Research
Best paying industry	-	Manufacturing

Differences between terminal clerk and operations clerk education

There are a few differences between a terminal clerk and an operations clerk in terms of educational background:

	Terminal Clerk	Operations Clerk
Most common degree	Associate Degree, 38%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Terminal clerk vs operations clerk demographics

Here are the differences between terminal clerks' and operations clerks' demographics:

	Terminal Clerk	Operations Clerk
Average age	47	47
Gender ratio	Male, 16.7% Female, 83.3%	Male, 31.7% Female, 68.3%
Race ratio	Black or African American, 11.3% Unknown, 4.5% Hispanic or Latino, 19.8% Asian, 8.1% White, 55.2% American Indian and Alaska Native, 1.0%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between terminal clerk and operations clerk duties and responsibilities

Terminal clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Handle all incoming calls, bank deposits, accounts payable, general ledgers and employee payroll.
Prepare various spreadsheets such as month end salary accruals and payroll allocations for facilities within the company.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Operations clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Input global notes in CRT.
Retrieve documents to be send to the IRS.
Encode checks with 10 key hardware TRP or NCR machines.
Register patients in the HMS system.
Research case law using Internet and Westlaw software.

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Terminal clerk vs operations clerk skills

Common terminal clerk skills

Direct Calls, 29%
Computer System, 18%
Schedule Appointments, 15%
Freight Bills, 11%
Call Volume, 8%
Customer Inquiries, 7%

Common operations clerk skills

Customer Service, 25%
Data Entry Functions, 8%
Computer System, 7%
Payroll, 6%
Office Equipment, 4%
Provide Clerical Support, 4%

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Updated January 8, 2025

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