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The differences between terminal clerks and room clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a terminal clerk and a room clerk. Additionally, a terminal clerk has an average salary of $36,854, which is higher than the $30,787 average annual salary of a room clerk.
The top three skills for a terminal clerk include direct calls, computer system and schedule appointments. The most important skills for a room clerk are customer service, data entry, and stock room.
| Terminal Clerk | Room Clerk | |
| Yearly salary | $36,854 | $30,787 |
| Hourly rate | $17.72 | $14.80 |
| Growth rate | -5% | -5% |
| Number of jobs | 98,182 | 91,018 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 38% | High School Diploma, 36% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A terminal clerk is in charge of processing and supervising activities concerning passengers and cargo, ensuring operations run smoothly and efficiently in adherence to protocols and regulations. Their duties entail gathering and verifying documentation, processing requests, accepting payments, processing files, and monitoring cargo inventory. Additionally, a terminal clerk assists clients by answering inquiries, explaining services, and solving issues and concerns professionally. Moreover, they must also maintain an open and transparent communication line with staff to ensure cargo is received or delivered timely and accurately.
A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.
Terminal clerks and room clerks have different pay scales, as shown below.
| Terminal Clerk | Room Clerk | |
| Average salary | $36,854 | $30,787 |
| Salary range | Between $30,000 And $44,000 | Between $26,000 And $36,000 |
| Highest paying City | - | Spokane, WA |
| Highest paying state | - | Hawaii |
| Best paying company | - | L3Harris |
| Best paying industry | - | Government |
There are a few differences between a terminal clerk and a room clerk in terms of educational background:
| Terminal Clerk | Room Clerk | |
| Most common degree | Associate Degree, 38% | High School Diploma, 36% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Western Carolina University |
Here are the differences between terminal clerks' and room clerks' demographics:
| Terminal Clerk | Room Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 16.7% Female, 83.3% | Male, 47.0% Female, 53.0% |
| Race ratio | Black or African American, 11.3% Unknown, 4.5% Hispanic or Latino, 19.8% Asian, 8.1% White, 55.2% American Indian and Alaska Native, 1.0% | Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.8% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 6% | 6% |