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Train operations manager vs operations support manager

The differences between train operations managers and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a train operations manager and an operations support manager. Additionally, an operations support manager has an average salary of $79,730, which is higher than the $74,277 average annual salary of a train operations manager.

The top three skills for a train operations manager include customer service, OSHA and powerpoint. The most important skills for an operations support manager are customer service, project management, and human resources.

Train operations manager vs operations support manager overview

Train Operations ManagerOperations Support Manager
Yearly salary$74,277$79,730
Hourly rate$35.71$38.33
Growth rate6%6%
Number of jobs313,011376,894
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does a train operations manager do?

A Train Operations Manager is a management professional who is responsible for managing training programs for employees of an organization. This manager is required to design all training materials and manuals to improve the individual and team quality scores so that they can achieve their business objective goals. The manager must develop and implement training programs to ensure the maximum effectiveness of employees and management forces. This manager should also gather feedback and surveys from employees to determine learning gaps and process improvements.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Train operations manager vs operations support manager salary

Train operations managers and operations support managers have different pay scales, as shown below.

Train Operations ManagerOperations Support Manager
Average salary$74,277$79,730
Salary rangeBetween $51,000 And $108,000Between $47,000 And $133,000
Highest paying CitySan Francisco, CASan Bruno, CA
Highest paying stateNew YorkCalifornia
Best paying companyAmazonMeta
Best paying industryTechnologyTechnology

Differences between train operations manager and operations support manager education

There are a few differences between a train operations manager and an operations support manager in terms of educational background:

Train Operations ManagerOperations Support Manager
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Train operations manager vs operations support manager demographics

Here are the differences between train operations managers' and operations support managers' demographics:

Train Operations ManagerOperations Support Manager
Average age4444
Gender ratioMale, 69.8% Female, 30.2%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.4% Asian, 6.4% White, 67.2% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between train operations manager and operations support manager duties and responsibilities

Train operations manager example responsibilities.

  • Manage workforce evaluation system and coordinate with logistics agencies to ensure immediate support for operations.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Conduct all site safety training relating to OSHA, NFPA, EPA and system safety policies, procedures and programs.
  • Serve as dock manager & station training manager as well as the station OSHA safety advocate and station compliance officer.
  • Design and conduct training lectures using Microsoft PowerPoint.
  • Coordinate treatment of members mentally and physically impair during combat.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Train operations manager vs operations support manager skills

Common train operations manager skills
  • Customer Service, 12%
  • OSHA, 8%
  • PowerPoint, 7%
  • Training Materials, 6%
  • Continuous Improvement, 5%
  • POS, 5%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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