Utility clerk vs customer service clerk

Differences between utility clerk and customer service clerk duties and responsibilities

Utility clerk example responsibilities.

• Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
• Work with JD Edwards on customer accounts, credit and deposit entries, lockbox entries.
• Post EFT's, and lockbox payments to customer's accounts and adjust insurance payments with speed and accuracy.
• Provide excellent customer service while bagging and loading customer groceries.
• Facilitate customer service by ringing up groceries and operating cash register.
• Prepare subpoenas for release of all medical records.
Show more

Customer service clerk example responsibilities.

• Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
• Show excellence in providing customer service satisfaction by packing then delivering groceries to customers' vehicles.
• Hone in on and strengthen problem solving, quick thinking, and math skills.
• Support RSA authentication service for remote customer using VPN access, with RSA token.
• Help clients identify and resolve issues pertaining, but not limit to, VPN configuration, web hosting and domain registration.
• Operate cash register, processing transactions with cash, credit card, debit, check, food stamp and WIC coupons.
Show more