Volunteer services director vs service assistant

The differences between volunteer services directors and service assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a volunteer services director, becoming a service assistant takes usually requires 6-12 months. Additionally, a volunteer services director has an average salary of $54,005, which is higher than the $31,928 average annual salary of a service assistant.

The top three skills for a volunteer services director include patients, community outreach and child care. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.

Volunteer services director vs service assistant overview

	Volunteer Services Director	Service Assistant
Yearly salary	$54,005	$31,928
Hourly rate	$25.96	$15.35
Growth rate	12%	12%
Number of jobs	58,301	69,115
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 49%
Average age	45	43
Years of experience	6	12

What does a volunteer services director do?

A volunteer services director specializes in devising and designing volunteer programs for an organization. They are primarily responsible for overseeing the recruitment and hiring process of volunteers, training, and even scheduling the work hours of volunteers. As the director, it is their role to spearhead the project and encourage volunteers. Moreover, they are also in charge of ensuring that all activities are completed within the allotted time and budget, maintaining the programs' mission and vision, and implementing the company's policies and regulations.

What does a service assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

Volunteer services director vs service assistant salary

Volunteer services directors and service assistants have different pay scales, as shown below.

	Volunteer Services Director	Service Assistant
Average salary	$54,005	$31,928
Salary range	Between $32,000 And $90,000	Between $23,000 And $43,000
Highest paying City	-	Washington, DC
Highest paying state	-	Hawaii
Best paying company	-	Beth Israel Deaconess Medical Center
Best paying industry	-	Government

Differences between volunteer services director and service assistant education

There are a few differences between a volunteer services director and a service assistant in terms of educational background:

	Volunteer Services Director	Service Assistant
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	SUNY at Binghamton	Northwestern University

Volunteer services director vs service assistant demographics

Here are the differences between volunteer services directors' and service assistants' demographics:

	Volunteer Services Director	Service Assistant
Average age	45	43
Gender ratio	Male, 35.0% Female, 65.0%	Male, 35.8% Female, 64.2%
Race ratio	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 14.3% Asian, 5.1% White, 63.4% American Indian and Alaska Native, 0.9%	Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%
LGBT Percentage	14%	11%

Differences between volunteer services director and service assistant duties and responsibilities

Volunteer services director example responsibilities.

Facilitate volunteer orientation and training programs and coordinate all applicable volunteer compliance with Medicare requirements.
Prepare patients for physical therapy treatment by welcoming, providing, and assisting patients into physical therapy apparel and apertures.
Establish curriculum for children's ministry.
Vacation bible school, children's services, nursery
Create soil maps using GIS and perform data entry
Enforce compliance with all HIPAA privacy and security regulations.

Service assistant example responsibilities.

Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
Function as part of the trauma team by performing CPR.
Set up and maintain CPR certifications for all instructional aids.
Review supplies, materials, vendor selection for WIS and NICU.

Volunteer services director vs service assistant skills

Common volunteer services director skills

Patients, 39%
Community Outreach, 7%
Child Care, 7%
Public Speaking, 7%
Community Services, 4%
Community Resources, 4%

Common service assistant skills

Excellent Interpersonal, 17%
Basic Math, 13%
Customer Satisfaction, 10%
Math, 7%
Patients, 6%
Veterans, 6%

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Executive Management Industry
Volunteer Services Director
Volunteer Services Director vs Service Assistant

Updated January 8, 2025

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