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The differences between wellness program managers and service directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a wellness program manager and a service director. Additionally, a service director has an average salary of $114,981, which is higher than the $71,900 average annual salary of a wellness program manager.
The top three skills for a wellness program manager include health education, community resources and CPR. The most important skills for a service director are patients, healthcare, and patient care.
| Wellness Program Manager | Service Director | |
| Yearly salary | $71,900 | $114,981 |
| Hourly rate | $34.57 | $55.28 |
| Growth rate | 28% | 28% |
| Number of jobs | 101,471 | 64,277 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 59% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Wellness program managers control and administer programs and policies that promote health in an organization or community. They are tasked with planning and executing specialized wellness programs to improve their organization's health, wellness, and fitness. They also perform management tasks like tracking and reporting program goals, controlling a budget, and handling staffing needs. A university degree in public health or fitness is necessary for this position.
A service director is responsible for managing and implementing customer service policies and ensuring that all staff strictly adhere to reach the highest customer satisfaction. Service directors' duties include identifying business opportunities to improve customers' experience, monitoring the performance of the customer service team, developing strategic procedures on service delivery, creating new promotional offers and services, and coaching the team to increase business productivity. A service director must have excellent leadership and communication skills, as well as extensive knowledge of the customer service industry to lead the team and boost company sales.
Wellness program managers and service directors have different pay scales, as shown below.
| Wellness Program Manager | Service Director | |
| Average salary | $71,900 | $114,981 |
| Salary range | Between $51,000 And $100,000 | Between $70,000 And $188,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | California |
| Best paying company | - | Mayo Clinic |
| Best paying industry | - | Technology |
There are a few differences between a wellness program manager and a service director in terms of educational background:
| Wellness Program Manager | Service Director | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 59% |
| Most common major | Kinesiology | Business |
| Most common college | University of Michigan - Ann Arbor | University of Pennsylvania |
Here are the differences between wellness program managers' and service directors' demographics:
| Wellness Program Manager | Service Director | |
| Average age | 47 | 47 |
| Gender ratio | Male, 31.1% Female, 68.9% | Male, 57.2% Female, 42.8% |
| Race ratio | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 7.9% White, 61.6% American Indian and Alaska Native, 0.7% | Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 7.6% White, 61.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 12% | 12% |