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The differences between account managers and account representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become an account manager, becoming an account representative takes usually requires 6-12 months. Additionally, an account manager has an average salary of $68,535, which is higher than the $36,977 average annual salary of an account representative.
The top three skills for an account manager include customer service, account management and healthcare. The most important skills for an account representative are customer service, patients, and patient accounts.
| Account Manager | Account Representative | |
| Yearly salary | $68,535 | $36,977 |
| Hourly rate | $32.95 | $17.78 |
| Growth rate | 5% | -8% |
| Number of jobs | 152,261 | 183,446 |
| Job satisfaction | 4 | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 52% |
| Average age | 46 | 46 |
| Years of experience | 8 | 12 |
Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements. Account managers are responsible for maintaining a harmonious relationship between the two parties by ensuring that any agreement made is amenable to both the company and the client. They are also responsible for ensuring that the company will be able to provide the needs of the client within any limitation that the client may have. Account managers also ensure that the company's reputation and well-being are always considered in any dealings.
Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.
Account managers and account representatives have different pay scales, as shown below.
| Account Manager | Account Representative | |
| Average salary | $68,535 | $36,977 |
| Salary range | Between $42,000 And $110,000 | Between $26,000 And $51,000 |
| Highest paying City | San Francisco, CA | Los Angeles, CA |
| Highest paying state | Washington | California |
| Best paying company | NVIDIA | New Relic |
| Best paying industry | Technology | Finance |
There are a few differences between an account manager and an account representative in terms of educational background:
| Account Manager | Account Representative | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Southern California | - |
Here are the differences between account managers' and account representatives' demographics:
| Account Manager | Account Representative | |
| Average age | 46 | 46 |
| Gender ratio | Male, 54.8% Female, 45.2% | Male, 33.6% Female, 66.4% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 8% |