Account representative jobs in Jacksonville, FL - 570 jobs
All
Account Representative
Billing Specialist
Account Services Representative
Collections Specialist
Accounts Receivable Specialist
Billing Representative
Customer Service Representative
Insurance Representative
Patient Account Coordinator
Senior Patient Account Representative
Account Technician
Biller
Customer Service Representative (4-40 needed)
Brightway Insurance 4.4
Account representative job in Jacksonville, FL
Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team
Position Summary:
As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed.
Responsibilities:
Provide exceptional customer service to policyholders via phone, email, and in-person interactions
Assist clients with policy changes, billing inquiries, claims, and general insurance questions
Educate clients on available coverages, products, and discounts
Maintain accurate records in our CRM and carrier systems
Collaborate with agents and producers to ensure a seamless customer experience
Support retention efforts by identifying opportunities for cross-selling and upselling
Qualifications:
High school diploma or equivalent required; college degree a plus
4-40 Customer Service License required
1+ years of experience in insurance or a customer service-related role preferred
Strong communication and interpersonal skills
Detail-oriented with excellent organizational abilities
Proficient in Microsoft Office Suite and comfortable learning new software
Why Join Us?
Competitive salary plus performance bonuses
Opportunities for career growth and professional development
Supportive team environment
Work that makes a difference in people's lives
$27k-33k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Account Representative - Uncapped Commission
Total Quality Logistics, Inc. 4.0
Account representative job in Jacksonville, FL
Country USA State Florida City Jacksonville Descriptions & requirements About the role: The AccountRepresentative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 12724 Gran Bay Parkway, Jacksonville, Florida 32258
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
Responsible for all duties involved with the follow-up and prompt collections of Inpatient Government, Managed Care, Commercial and Worker's Compensation account balances. All outstanding claims must be followed up and resolved in a timely manner. Review reports for claim denials and rejections. Correct and resubmit claims as needed. Submit requested information, claim reconsiderations and claim appeals within payer timely filing guidelines. Monitor accounts for recoupment of payments. Respond to patient questions, problems, or complaints in a courteous and professional manner.
Responsibilities:
* Meet or exceed departmental KPI's
* Experience with IRF billing regulations
* Works all denials by using the designated systems on a timely basis, report problems & trends
* Perform follow-up functions for delayed payments. This includes but is not limited to telephone inquiries or formal appeals on incorrectly paid claims.
* Document all accounts clearly and concisely of all activity and resolve all accounts through final collections.
* Initiate appropriate collection letters on patient liability.
* Provide training for new employees, maintain/update training materials.
* Key person to perform all system testing and validation.
* Provide support to Revenue Cycle Department by communicating with patients on billing and follow-up concerns.
* Request medical record documentation as required to resolve the account.
* Perform daily account follow-up using the worklist and task list in Patient Account system.
* Submit claims electronically.
* Verify payment schedules for correct allowances.
* Accumulates, prepares, and analyzes data necessary for contract compliance of HMO and PPO and other contracted payers.
* Correct bad addresses, as necessary.
* Assisting Patient AccountsRepresentatives with any question or concerns.
* Keeping track of the Accounts Receivable and focusing on targeted areas.
* Strive for optimal collections pertaining to account receivables less than 90 days old.
* Assist Patient AccountRepresentatives in verifying and editing data on claim for correct submission to insurance carriers when needed.
* Work with Patient Account Supervisor/Manager on notifying them of the different insurance carrier changes concerning billing and collections procedures.
* Ensure that the errors on account follow-up are kept at a minimum and report the percentage to the next level manager.
* Handle complicated patient account issues.
* Adheres to all Brooks Rehabilitation policies and procedures
Qualifications:
* High School graduate
* Five+ years of job-related experience in hospital Business Office or CBO.
* Experience with Microsoft Office to include proficiency with Excel spreadsheets
* strategic and analytical skills.
* Knowledge of CPT and ICD-10 coding procedures.
* Working Experience with medical terminology.
* Self-starter and able to work in a fast-paced environment.
* Detail oriented
* In-depth working knowledge of all payers
* Working experience with data spreadsheets, tracking & trending
* Excellent communication skills, both written and oral
* Working knowledge of patient accounting systems
Compensation: Experience and education may be considered along with internal equity when job offers are extended.
Location: Samuel Wells Building. 3599 University Blvd South, Jacksonville, FL 32216
Hours: Monday - Friday, 40 hour per week
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
* Competitive Pay
* Comprehensive Benefits package
* Vacation/Paid Time Off
* Retirement Plan with Match
* Employee Discounts
* Education and Professional Development Programs
$39k-80k yearly est. Auto-Apply 18d ago
Account Service Representative III
Fortegra 4.4
Account representative job in Jacksonville, FL
As an Account Service Representative III, you will be responsible for monitoring, reconciling, invoicing and reporting of accounts on multiple system platforms. Provide professional customer service to insureds, agents and accounts both verbally and in written format.
Assist accounts with questions on their products and programs. Monitor accounts for outstanding balances due LOTS. Meet the demands of a production environment in both the input of information and service standards including quality, quantity, aged balance tracking and phone response times. This is a seasoned position; candidates must have appropriate work experience in an office environment, be professional and customer focused. Responsibilities include but are not limited to:
Review error reports to determine which items need action taken: certificates / business is complete, accurate, and insured eligibility based on established underwriting guidelines.
Take appropriate action by making adjustments to coverage, underwriting age, limit, premium, terms or health information for eligibility as needed.
Endorse certificates or deny coverage according to master policy limits.
Communicate with agents, accounts, and customers when problems occur by phone and/or written correspondence to resolve the problem.
Calculate premium to verify that the correct rate is being charged.
Reconcile business entered into the system with actual reports and money received.
Audit remittance report for accuracy and verify correct payment was received.
Report data and account errors to Team Leader or Supervisor.
Maintain a list of all monies due and owed from each account and follow up with accounts and agents for collection as defined by company policy.
Maintain all accuracy and production standards for processing business.
Monitor assigned group email folders and respond to requests within SLA.
Process assigned daily reports such as, bank recon, chargebacks, sales trackers, customer service tracker, etc. within SLA.
Provide premium and refund quotes to agents, accounts, and customers.
Research past due balances or late / non remitting issues and notify accounts, agents and appropriate business unit leaders.
Complete tasks in tracker as needed to meet SLA.
Identify potential workflow improvements and impediments and suggest changes in process.
Responsible for Clients billing and settlements.
Provides professional customer service to associates and accounts who contact the department for information.
Provides client reporting within contractual SLA guidelines.
Process premium checks and send to the lockbox for deposit.
Reconcile client premium, commission, cash, and bank accounts
Qualifications
Strong reconciliation background and accounting knowledge/background is REQUIRED
Intermediate Excel (VLOOKUP, etc.) REQUIRED
5-7 years of work experience in an office environment
Ability to accurately make 6000 to 8000 keystrokes per hour
Ability to use Word and WinZip preferred
Experience with Windows operating systems preferred
High School Diploma or Equivalency Required
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Additional Information
Full benefit package including medical, dental, vision, life, company paid short/long term disability, 401(k), tuition assistance and more.
#LI-Onsite
$30k-36k yearly est. 20d ago
Insurance Quoting Rep I
Triad Financial Services Inc. 4.0
Account representative job in Jacksonville, FL
Triad Financial Services is a leading provider of financial services and solutions, serving clients worldwide. We are seeking a highly motivated and skilled Homeowners Insurance Quoting Rep I to join our growing team.
Essential Functions:
Quoting Homeowners insurance coverage on multiple insurance carrier platforms
Update management systems as needed
Perform related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Minimum Qualifications:
Windows PC and Microsoft proficient in Excel, Word, Outlook
Insurance Carrier platform proficiency
Ability to multi-task
Excellent verbal and written communication skills, including ability to effectively and professionally communicate with internal and external customers
Must be able to work independently under pressure and meet deadlines, while maintaining a positive attitude
Physical Demand:
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to talk, listen and speak clearly on telephone
Able to sit at a work station for prolonged periods of time
Must be able to physically type 50 WPM at minimum
PIc4b199a2069b-31181-39353872
$36k-46k yearly est. 8d ago
Account Service Representative III
Lotsolutions, Inc.
Account representative job in Jacksonville, FL
Job Description
As an Account Service Representative III, you will be responsible for monitoring, reconciling, invoicing and reporting of accounts on multiple system platforms. Provide professional customer service to insureds, agents and accounts both verbally and in written format.
Assist accounts with questions on their products and programs. Monitor accounts for outstanding balances due LOTS. Meet the demands of a production environment in both the input of information and service standards including quality, quantity, aged balance tracking and phone response times. This is a seasoned position; candidates must have appropriate work experience in an office environment, be professional and customer focused. Responsibilities include but are not limited to:
Review error reports to determine which items need action taken: certificates / business is complete, accurate, and insured eligibility based on established underwriting guidelines.
Take appropriate action by making adjustments to coverage, underwriting age, limit, premium, terms or health information for eligibility as needed.
Endorse certificates or deny coverage according to master policy limits.
Communicate with agents, accounts, and customers when problems occur by phone and/or written correspondence to resolve the problem.
Calculate premium to verify that the correct rate is being charged.
Reconcile business entered into the system with actual reports and money received.
Audit remittance report for accuracy and verify correct payment was received.
Report data and account errors to Team Leader or Supervisor.
Maintain a list of all monies due and owed from each account and follow up with accounts and agents for collection as defined by company policy.
Maintain all accuracy and production standards for processing business.
Monitor assigned group email folders and respond to requests within SLA.
Process assigned daily reports such as, bank recon, chargebacks, sales trackers, customer service tracker, etc. within SLA.
Provide premium and refund quotes to agents, accounts, and customers.
Research past due balances or late / non remitting issues and notify accounts, agents and appropriate business unit leaders.
Complete tasks in tracker as needed to meet SLA.
Identify potential workflow improvements and impediments and suggest changes in process.
Responsible for Clients billing and settlements.
Provides professional customer service to associates and accounts who contact the department for information.
Provides client reporting within contractual SLA guidelines.
Process premium checks and send to the lockbox for deposit.
Reconcile client premium, commission, cash, and bank accounts
Qualifications
Strong reconciliation background and accounting knowledge/background is REQUIRED
Intermediate Excel (VLOOKUP, etc.) REQUIRED
5-7 years of work experience in an office environment
Ability to accurately make 6000 to 8000 keystrokes per hour
Ability to use Word and WinZip preferred
Experience with Windows operating systems preferred
High School Diploma or Equivalency Required
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Additional Information
Full benefit package including medical, dental, vision, life, company paid short/long term disability, 401(k), tuition assistance and more.
#LI-Onsite
$23k-30k yearly est. 21d ago
ACCOUNT REP
BB BHF Stores LLC 3.1
Account representative job in Jacksonville, FL
Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential.
Principal Responsibilities
Acquire and Maintain Customers
Basic furniture, appliance, home electronic installation/removal
Complies with all company vehicle safety standards and documentation
Credit/Customer Relationship Management
Customer payments and data entry in VersiRent computer program
Fill out receipt books, make journal entries Inbound/Outbound Service calls
Making deliveries or collecting merchandise Sales and merchandising, and all other duties deemed necessary by store management
Requirements for AccountRepresentative
Excellent telephone skills
Intermediate math skills
Maintain professional appearance
Must be able to drive during day, night and meet all safety requirements
Must be able to explain terms of rental/lease agreement to customer
Must be able to read, write and communicate effectively in person and over telephone
Must be able to work overtime
Must be proficient in product features, benefits; must be able to work on showroom floor
Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
Regular and consistent attendance, including nights and weekends as business dictates.
General Physical Requirements
Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
Stooping, bending, pulling, climbing, reaching, and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
Prolonged driving and standing
Must be able to work in and outdoors in a variety of climates and weather conditions
$15.00 - $16.00 Hourly
$15-16 hourly 13d ago
Account Technician External Unassembled - Food Service
Duval County Public Schools 4.2
Account representative job in Jacksonville, FL
Technical accounting work at the lead-worker level. Reviews, processes, and maintains accounting and/or fiscal records. This class lies above that of Account Clerk, Bookkeeper I, and/or Secretary/Bookkeeper. Inspects, reviews, and/or maintains a complex record system involving varied accounting and fiscal transactions, or of a less complex system involving a large number of transactions in compliance with established Duval County Public School System and/or divisional and departmental policies, rules and procedures.
Essential Functions
1. Monitors and reviews the work of others and provides technical guidance and training to customers and other employees.
2. Researches and analyzes accounting and fiscal-related data.
3. Posts transactions to proper accounts.
4. Prepares and enters data to automated accounting systems.
5. Compiles and prepares fiscal reports and statements.
6. Reconciles, balances, and audits financial data and accounting records.
7. Receives funds, prepares deposits, and reconciles bank statements.
8. Composes correspondence.
9. Responds to inquiries from and communicates with teachers, principals, administrators, DTU and other unions, and other school District employees in order to resolve accounting-related problems and issues
Probation: One (1) year
Qualifications
Open Requirements: A three (3) year combination of education, training and clerical/technical accounting or bookkeeping experience which includes the use of word processing and spreadsheet computer software applications.
Successful completion of a high school, vocational/technical school or college-level Bookkeeping course may substitute for six months of the required experience. Three (3) semester hours of successfully completed college-level accounting course work may substitute for six (6) months of required accounting or bookkeeping experience. General Accounting I & II together may substitute for Principles of Accounting I and are together equivalent of one three-semester hour college-level accounting course.
Promotional Requirements: All permanent employees of the unit in which the vacancy exists who have served for one (1) year or for a combination of one (1) year in the class(es) of Account Clerk, Bookkeeper I or Secretary/Bookkeeper, and who meet the open requirements may apply.
Licensing: NA
Knowledge, Skills, and Abilities
Knowledge of techniques, methods, and procedures used in performing technical accounting functions
Knowledge of techniques, methods, and procedures used in reviewing, monitoring, and training of employees performing clerical-accounting functions
Knowledge of accounting principles, practices, procedures, methods, and theory
Knowledge of School District budget policies, procedures, and cost centers
Knowledge of laws, rules and policies governing leave, budgetary, fiscal and accounting books, records, and accounts
Knowledge of the automated accounting systems used by the School District
Strong mathematical skills in addition, subtraction, multiplication, and division
Strong accounting and fiscal records maintenance skills
Strong oral, written, and interpersonal skills
Strong word processing, spreadsheet, database, and presentation software skills
Ability to effectively manage time and prioritize work in the performance of assigned tasks
Ability to organize and perform multiple tasks at the same time
Ability to apply accounting knowledge to work assignments
Ability to analyze and audit accounting, budgetary, and fiscal data
Ability to read, comprehend, and apply job-related information, policies, rules, procedures
Ability to prepare financial/accounting reports and statements
Ability to review and monitor the work of others
Ability to use word-processing, spreadsheet, and related software applications
Ability to establish effective working relationships with fellow workers, administrators, and customers
$38k-49k yearly est. 3d ago
Billing Clerk
Fasttrack Staffing Solutions, LLC
Account representative job in Jacksonville, FL
We are looking for a Billing Clerk on the Southside of Jacksonville.
The position is responsible for creating invoices and credit memos, updating customer files, and sending out payment reminders to customers. The ideal candidate is computer savvy and open to learning new software, and has logistics experience.
Schedule is Mon - Fri 8am-5pm
Pay rate is $21.00 an hour.
Duties include:
Assisting clients through phone calls and emails about their invoice issues.
Working internally with other departments.
Processing bills from clients.
Maintaining organized financial records of invoices and other documents.
Answering account-specific queries.
This is a small office that is growing. You must be open to cross-training in a variety of roles to help meet the needs of the company.
This is a drug free workplace. All applicants must be willing to submit to a drug test and a background check.
$21 hourly 20d ago
Automotive Billing Clerk
Shottenkirk Automotive Group
Account representative job in Jacksonville, FL
Job Description
Duties will include(but are not limited to) Billing New Used and Wholesale units. Reconciling various schedules. Reconciling warranty remittances. Data entry for payable/ receivables. Cash handling and cash receipts. Cash reconciliation Daily. General office and clerical. End of month processes and duties given by controller. Billing experience preferred.
$27k-36k yearly est. 16d ago
Billing Specialist
Hickory Foods Inc.
Account representative job in Jacksonville, FL
All candidates should have a working knowledge of transportation and have good working knowledge of computers. Extra consideration will be given to candidates with the following specific experience:
Freight billing in a transportation environment
Vendor/Carrier payment and/or Accounts Payable knowledge
Understanding reading freight bills/Pod to match PO's.
McLeod Software System, Prophesy or PCS Software
Documentation imaging or previous use of imaging software
Excel Entry Level and Microsoft Office/Teams in large volume experience
Trucking and/or brokerage experience a plus.
Driver and/or carrier settlements experience.
Accounts payable or worked in transportation accounting or dispatch.
Your daily job will require the following;
Ability to Maintain a list of customers' accounts billing up to 300 invoices per week.
Ability to use various Customer Portals for Data Entry, Invoices and Paperwork uploading.
Ability to use imaging software to view backup paperwork, prior to invoicing/ paying carrier.
Ability to Process email at large volume internal/external Microsoft Outlook.
Ability to match bills, lumpers, and paperwork to McLeod movement for payment.
Ability to identify the correct paperwork is received and legible to bill invoice/pay carrier.
Ability to account for any accessorials added to the invoice with backup.
Ability to call and/or email carriers for any missing supporting documentation timely.
Ability to report OS&D off bills into our McLeod OS&D system.
Ability to multitask in large email, Microsoft Teams and data files.
Ability to work in a fast paced, team oriented environment.
Ability to maintain a professional and courteous attitude.
Ability to maintain good attendance and minimal tardiness.
Ability to work overtime when business dictates necessary.
Finalizing carrier settlements and submitting for payment.
Finalizing customer invoice and submitting payment.
A very organized problem solver that can adapt to change and wants to create a teamwork environment would be suitable for this position.
Our company is a privately owned manufacturing company. We offer benefits which reflect our commitment to attracting and retaining great people. This includes excellent pay, competitive health and dental care coverage, and retirement plan.
We value a diverse work environment and encourage qualified individuals to apply, regardless of race, religion, disability, national origin, veteran status, gender, and age. We are an Equal Opportunity Employer.
$27k-36k yearly est. Auto-Apply 60d+ ago
Automotive Deal Billing Clerk
O'Steen Automotive Group
Account representative job in Jacksonville, FL
At O'Steen Auto Group, we strive to make every customer a customer for life. We believe happy employees make happy customers, and we reward individuals who are ready to work hard, stay motivated, and take pride in what they do. Every employee at O'Steen Auto Group is absolutely critical to our success. Our promise is to continue delivering the same award-winning service and value that our community has come to expect from our dealership throughout the years.
We are currently seeking an experienced, detail-oriented Automotive Deal Billing Clerk to join our accounting team. This position is vital to ensuring all new and used vehicle transactions are billed, funded, and recorded accurately and on time.
Key Responsibilities
Accurately bill all new and used vehicle deals in compliance with dealership and manufacturer requirements
Process trade-in payoffs, including lien verification and timely payoff submission
Review, break down, and submit contracts to lenders and funding sources
Ensure all deal jackets are complete, accurate, and properly documented
Partner closely with Sales, F&I, and Management to resolve discrepancies quickly and professionally
Maintain compliance with internal controls, audit standards, and manufacturer guidelines
Qualifications
Prior automotive dealership accounting or billing experience required
Experience with dealership management systems (DMS) such as Dealertrack, CDK, Reynolds, or similar
High level of attention to detail and strong organizational skills
Ability to manage multiple deadlines in a fast-paced environment
Strong communication and follow-up skills
What We Offer
Competitive pay based on experience
Health, dental, and vision insurance
Paid time off and paid holidays
A stable, professional, and supportive work environment
If you are a motivated accounting professional with automotive dealership experience and take pride in accuracy and organization, we encourage you to apply.
Must be able to pass Background test/ Drug screening.
$27k-36k yearly est. 13d ago
Billing Specialist
Activation Services
Account representative job in Jacksonville, FL
OH Implementation Test 57 (SDA)-test is currently seeking a dedicated and detail-oriented SDA - Billing Specialist I to join our team in Jacksonville. This full-time, regular position plays a crucial role in our healthcare billing operations, ensuring accuracy and compliance in all billing processes. Under close supervision, the Billing Specialist I will be responsible for coding, coordinating, verifying, and distributing all billable services within our organization. This entry-level position offers an excellent opportunity for individuals looking to build a career in healthcare administration and medical billing. The position offers a competitive bi-weekly salary ranging from $23,040 to $34,560 annually, depending on qualifications and experience. This is a regular, at-will position with no travel requirements and no per diem. The successful candidate will work in a supportive environment where attention to detail and accuracy are highly valued. In this role, you will be filing and entering billing information for patients into our computer systems, ensuring all billing data is accurate and complete. You will coordinate closely with clinical staff to obtain charge information for all patients and code procedures performed and diagnoses on charges. A key responsibility includes assigning appropriate ICD-9, CPT, and HCPCS codes to accurately support the need and documentation for each service provided. Additionally, you will coordinate copies of medical documentation with physician charges to support billing to third-party payers. The role requires you to identify physician services provided but not accurately documented in medical records, highlighting discrepancies for resolution. You will also be responsible for resolving routine patient billing inquiries and problems, providing excellent customer service to patients with billing concerns. This position requires strong attention to detail, as accuracy in medical coding and billing is essential for proper reimbursement and compliance with healthcare regulations. You will need to stay current with coding guidelines and insurance requirements to ensure all billing practices meet industry standards. The ideal candidate will demonstrate proficiency in medical terminology, coding systems, and healthcare billing processes. You should be comfortable working in a fast-paced environment and handling multiple tasks simultaneously while maintaining accuracy. As part of our team, you will contribute to the financial health of our organization by ensuring all services are properly billed and documented. This position offers growth opportunities for those interested in advancing in the healthcare administration field, with potential for increased responsibilities and specialized training in medical coding and billing. Join our team at OH Implementation Test 57 (SDA)-test and be part of an organization committed to excellence in healthcare administration and patient service.
Required Skills
Understanding of health insurance and medical costs, including coding
Good customer service skills
Strong communication skills
Proficient computer skills
Strong work ethic and high level of professionalism
Knowledge of ICD-9, CPT, and HCPCS coding systems
Attention to detail and accuracy
Basic understanding of medical terminology
Problem-solving abilities
Organizational skills
Ability to work in a team environment
Basic data entry skills
$23k-34.6k yearly 48d ago
Billing Representative
Clay Eye Physicians & Surgeons
Account representative job in Fleming Island, FL
Job DescriptionDescription:
SUMMARY: This position is responsible for preparing and billing patients and insurances, receiving and posting receipts to billing systems, making cash deposits electronically, and reconciling these accounts accurately as well as maximizing payment amount and turn-around time.
DUTIES AND RESPONSIBILITIES:
· Processing medical and/or vision claims generated within the practice management software system daily
· Create claim batches and process all insurance claims daily
· Understanding of claim edits and know the appropriate actions to take to correct the claim prior to submission
· Prepare claim resubmissions, appeals and reviews
· Research correct ICD and CPT codes to get claims paid for any rejections
· Contact patient when necessary to obtain correct information to get the claim paid
· Call insurance company when necessary to find out why claim is rejecting, and follow through by correcting information and resubmitting the claim for payment
· Work with clinics to gather additional information that may be needed to correct a claim for submission to payor
· Meet timely deadlines specified by management when billing charges
· Maintain organized filing system for uploaded batches
· Work well with team members
· Other duties as assigned
· Support and backup other areas of the department as needed
· Answer patient and insurance calls
Requirements:
QUALIFICATIONS:
· Positive, upbeat attitude
· Analytical Problem-Solving Skills
· Strong attention to detail
· Effectively manage multiple priorities
· Proficient computer skills including experience with Microsoft Excel and the internet
· Effective communication with peers, managers, and all individuals affiliated with the company
· Ability to work well in a team environment
· Deadline Driven
· High school diploma or equivalent is required
· Medical collections experience Preferred
· Customer service experience Preferred
· Experience in Ophthalmology, Ambulatory Surgery and NextGen/EMA is preferred
$28k-36k yearly est. 7d ago
Billing
Angel Kids Pa
Account representative job in Jacksonville Beach, FL
Angel Kids Pediatrics seeks an experienced Medical Biller. The ideal candidate will have a strong background in medical billing, with the skills necessary to improve current billing procedures and reduce A/R days. The successful applicant will work on a number of tasks requiring data analysis, in-depth evaluation and exercising judgement within the appropriate scope of practice. We offer excellent benefits, generous paid time off and competitive compensation.
$29k-38k yearly est. Auto-Apply 60d+ ago
Patient Accounts - Patient Access Coordinator FT Days
Medlink Management Services 3.7
Account representative job in Lake Butler, FL
Full-time Description
Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.
Are you looking for a rewarding career in a family atmosphere? We hope you'll consider the Patient Access Coordinator position.
Job Summary:
This role will perform a variety of registration functions which may include outpatients, emergency room patients, or clinic patients, as well as perform various additional business office functions. In addition, the successful candidate will welcome patients and visitors into the facility as the front door receptionist.
Registration responsibilities may include patients being processed through the hospital Emergency Room area, all outpatient services to include Rehabilitation, Laboratory, Radiology, CAT scan, and inpatient services. This position completes all required paperwork to ensure appropriate financial arrangements and to allow treatment at the time of patient encounter. Performs required data entry relative to patient's insurance verifications and follow-up. Implements necessary collection efforts, to include patient and insurance contacts. Reviews registrations for completeness and performs auditing functions for the Business Office. Assists in collections, billings, medical record requests, and other assignments as they arise. This position will play a multi-function role to assist in any area that requires additional support in the Revenue Management cycle.
Requirements
Education: Requires high school diploma or equivalent.
Experience: 1 year experience related to medical/hospital setting required. Insurance and over the counter collections experience preferred.
Skills: Excellent grammar and communication skills. Strong customer service skills.
Knowledge: Knowledge of medical terminology preferred.
Abilities: Accurate, mature, flexible person who is meticulous to detail. Self-starter. Displays responsibility to confidentiality aspects of medical/financial information. Pleasant attitude in dealing with the public and various levels of staff. Ability to type 45 wpm, use a 10-key calculator. Ability to read and understand the benefits for all insurances.
Equipment Used for Job: Computer, Calculator, Fax Machine, Xerox Machine, Telephone System.
Lake Butler, Alachua, Gainesville, High Springs, Lake City, Macclenny, Fort White, Glen Saint Mary, Starke, Keystone
Patient Registration, ER Registration, Patient Accounts, Emergency Room, ER, Emergency Department, ED, ER Clerk, Registrar, Registration Clerk, PAC
$27k-32k yearly est. 60d+ ago
A/R & Authorization Specialist - Not a Remote Position
Cancer Specialists LLC 4.3
Account representative job in Jacksonville, FL
Cancer Specialists of North Florida is recruiting for an experienced A/R & Authorization Specialist for our busy Radiation Department. This is not a remote position. The A/R & Authorization specialist holds a dual role and is responsible for obtaining and recording all authorizations needed for radiation treatment and services in addition to following up on Accounts Receivable for the Radiation department.
On the A/R side, this position is responsible for contacting insurance companies for non-payment of claims, submitting medical records as requested by the carrier, and overseeing and handling collections on patient accounts, as well as other related and assigned tasks.
Essential duties and responsibilities include the following:
Run schedules to see if there are any radiation add-ons that require authorization
Call insurance companies for authorization obtainment and information
Coordinate with the physicist in updating any necessary changes to authorization requests
Retrieve written authorizations from insurance websites and portals
Enter authorizations and approvals in Mosaiq, and notate in Reg Overlay and in QCLs
Coordinate with physicians for peer-to-peer reviews, as required
Verify medical guidelines with insurance policies
Notate patient accounts with any pertinent information relating to authorizations
Perform review of patient accounts to ensure accuracy and timely payment per protocol
Demonstrate the ability to deal with patients and insurance companies in a professional manner regarding sensitive financial matters and recapture unpaid balances
Receive and resolve patient billing complaints and questions; initiates adjustments as necessary; follow up on all zero payment explanations of benefits and extend all options to obtain claim payments
Respond to all insurance company requests and provide information in a prompt and professional manner
Review EOBs (remittances) to ensure proper reimbursement of claims and report any problems, issues, or payer trends to supervisor
Interpret fee schedules and have ability to utilize to ensure proper payment receipt
Prepare adjustment requests with appropriate documentation and submit to supervisor
Work multiple A/R reports as provided by supervisor within specified timeframe
Request necessary information from site(s) and pertinent staff. Ability to follow up to assure receipt of information
Submit patient and insurance refunds for processing
Work credit balance reports for insurance and patient accounts
Work insurance and patient aging reports
Work correspondent letters from insurance companies requesting medical records
Maintain confidentiality regarding patient account status and the financial affairs of clinic and company
Attend seminars/meetings as needed
All other duties as assigned
Full-time position
Location Address: 7751 Belfort Parkway, Jacksonville, FL 32256
Education and Experience:
High School Diploma or Equivalent
Minimum of two years of authorization and/or accounts receivable follow-up preferably in a medical and/or oncology setting
Compensation and Benefits:
Salary is commensurate with experience and qualifications
Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”
$34k-41k yearly est. Auto-Apply 8d ago
3rd Party Collections Specialists (JAX, FL)
Us Sequium Asset Solutions
Account representative job in Jacksonville, FL
Full-time Description Sequium Asset Solutions is looking for 3rd Party Experienced Collectors in the Jacksonville Area In this position you will contact consumers and negotiate repayment of outstanding debt obligations. Our training program offers education on the most technologically advance collections system, our client requirements, negotiation skills and system/account codes. Sequium offers an encouraging environment with growth opportunities.
$17 - $20/hour (Based on Experience + monthly bonus opportunity) * Paid training * Full Benefits * Paid Time Off * 401K * Referral Program * Tuition Reimbursement
Qualified candidates must have a minimum of 2 years prior 3rd party collections experience handling targeted outbound and inbound calls and negotiating the repayment of past due accounts. Telco, Financial Services, Commercial, and/or Multi-Housing experience is a plus!
Bilingual Spanish Openings Also Available
EOE M/F/V/D b/g check, drug screening required
Sequium, Paying for Performance
$17-20 hourly 60d+ ago
Collections Specialist
Selene Diligence
Account representative job in Jacksonville, FL
Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!
Why Selene?
Benefits
Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
Paid Time Off (PTO)
Medical, Dental &Vision
Employee Assistance Program
Flexible Spending Account
Health Savings Account
Paid Holidays
Company paid Life Insurance
Matching 401(k) Plan
The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.
Privacy Policy - Selene (seleneadvantage.com)
$29k-39k yearly est. Auto-Apply 10d ago
Delivery Collection Specialist
Impact RTO Holdings
Account representative job in Jacksonville, FL
Delivery/Collection Specialist
Build your future with Impact RTO! We are the largest Rent A Center franchise with room for growth and yet a family feel! This is an entry-level position with a focus on advancement and training for future management positions! Oh, and we are hiring immediately! We are looking for people like you to add to the success of our company. Between our tight-knit professional environment, training opportunities, and competitive benefits, you will not only grow your career but invest in an incredible future for yourself and your family.
Things you can look forward to here at Rent a Center
$15.00 - $17.50 an hour
Monthly profit-sharing bonus potential
We want fast trackers with a Path to Promotion to Management
Being recognized for performance by teammates and Management on our Rewards Platform - with the ability to redeem prizes (gift cards, swag, etc.)
Our coworkers also enjoy a total rewards package that pays for performance and includes:
5-day workweek with every Sunday off
Paid sick, personal, vacation and holidays
Employee purchase plan
401(k) Retirement Savings Plan
A comprehensive benefits package that includes medical, dental, vision insurances, plus company paid life and AD&D insurance, critical illness and accident coverage, short term, and long-term disability.
As a Delivery/Collection Specialist, you would be responsible for:
Making daily deliveries of furniture to customers including loading and unloading of items, set-up, and installation of items.
Safe operation and cleanliness/organization of the company vehicle
Protecting product with blankets and straps
Maintain accurate records of customer account activity, including current and past due accounts; communicate in person or via phone/text to promote timely payments
Collect customer payments and meet daily/weekly collection standards
Building and staging inventory. Regular lifting of heavy items 25+ pounds
Refurbishing merchandise
Assist with store sales functions
Other duties as needed in the store and assigned by store manager
Qualifications
Must be at least 18 years of age
High school diploma or GED
Friendly with great communication skills
Excellent customer service skills
Valid state driver's license and good driving record for a minimum of 1 year
Must be able to lift and move (push/pull) heavy items and merchandise as needed
Must pass a background check, drug screening, and motor vehicle records check
How much does an account representative earn in Jacksonville, FL?
The average account representative in Jacksonville, FL earns between $24,000 and $51,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Jacksonville, FL
$35,000
What are the biggest employers of Account Representatives in Jacksonville, FL?
The biggest employers of Account Representatives in Jacksonville, FL are: