Account representative jobs in Muncie, IN - 725 jobs
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Customer Success Representative
Ledvance
Account representative job in Westfield, IN
LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology.
LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers.
We are seeking a proactive and analytical Customer Success Representative to manage and grow our key customer accounts. In this role, you will act as a strategic partner to our key US & Canada Trade, Retail, and Ecommerce Customers. You will collaborate cross-functionally to ensure customer success while identifying opportunities for growth, efficiencies and optimization.
Key Responsibilities Include:
Oversee day-to-day account management activities, ensuring accuracy, responsiveness, and high service levels
Manage and support Key Accounts across multiple channels, including Retail Managed Accounts, Key Trade Accounts, and Ecommerce customers
Manage ongoing relationships with third-party networks and platforms (e.g., Rithum, SPS Commerce), ensuring data accuracy, order flow, and issue resolution
Provide project and order support, coordinating internally to ensure timely execution, fulfillment, and customer satisfaction
Support Made-To-Order (MTO) and Poles programs by coordinating requirements and ensuring alignment between customer needs and internal teams
Help to maintain and update Customer Master data, ensuring accuracy across systems, platforms, and reporting tools
Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards
Maintain a positive, empathetic, and solution-oriented approach in all interactions
Qualifications Include:
High School diploma plus minimum 3 years relevant experience required. AS preferred.
Excellent verbal and written communication skills
Strong analytical skills with the ability to interpret data and translate insights into action
Experience managing key or strategic customer accounts
Preferred Skills & Competencies
Strategic thinking with a customer-first mindset
Ability to manage multiple accounts and priorities effectively
Strong problem-solving and critical thinking skills
Advanced experience with Excel preferred
Other
Relocation and/or work sponsorship are not available with this position.
Hours are Monday - Friday, 8:00 to 5:00 PM, with up to three days per week remote.
$32k-50k yearly est. 3d ago
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Customer Service Representative(Account Management)
AZZ 4.3
Account representative job in Greenfield, IN
Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customer service, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team.
Job Description
Your previous customer service/account management experience in a fast paced environment make you the perfect candidate to fill the open position we have due to an upcoming retirement. You will be based at our Greenfield, IN facility and will work cooperatively with customers & members of the production and distribution team to grow existing customers,support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
In addition to being the representative of our customer and their advocate, you will:
Generate new & repeat sales by providing product and technical information in a timely manner
Determine customer requirements and expectations in order to recommend specific products and solutions
Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
Accurately process customer transactions such as orders, quotes or returns
Provide accurate information regarding scheduling and availability of items
Obtain and provide accurate information relating to shipment dates and expected date of delivery
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Increase sales and average order size by means of cross-selling, up-selling, add-on sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Remain current on consumer preferences, changes in local codes and product developments
Setup and maintain customer files
Identify trends in customer satisfaction or dissatisfaction
Manage time effectively, meet personal goals and work effectively with other members of the team
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
Follow company policies and procedures
Present a professional image at all times to customers and vendors
Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.
Complete contact activity reports
Assist in sales projects like price increases etc.
Qualifications
You will bring your High School diploma or equivalent and 2-5 years of customer service or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to:
Must be able to work in a team-oriented, fast-paced, sales environment
Provide track record of consistently achieving or exceeding goals
Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook
Superior customer service & selling skills.
Superb communication and interpersonal skills
Strong organizational skills with the ability to prioritize & multi-task
Detailed oriented & able to work independently
Customer focused with exceptional telephone sales ability
Additional Information
We are an Equal Opportunity Employer. M/F/Disabled/Veterans
Precoat Metals is a Drug Free Workplace
INDHP
We are an Equal Opportunity Employer.
Precoat Metals is a Drug Free Workplace
$29k-35k yearly est. 8d ago
Billing Specialist
American Senior Communities 4.3
Account representative job in Indianapolis, IN
American Senior Communities is now hiring a Billing Specialist
The Billing Specialist provides support to our Hospice & Palliative service lines and serves as a resource for property questions and software support. This position handles all property paperwork including admissions, adjustments, co-insurance, preparing deposits, collections and submitting Medicare, Insurance and Medicaid billing.
Requirements
Prior experience in this line of business is required & familiarity with BrightTree software helpful.
Associates Degree; Or, Bachelors Degree in Finance, Accounting or Business Administration/Management preferred.
One to three years Business Office experience in a Long-Term Care setting.
Benefits and perks include:
Medical, vision & dental insurance with Telehealth option
401(k) retirement plan options
Paid Time Off (PTO) and holiday pay
Lucrative employee referral bonus program
Paid training, skills certification & career development support
Tuition reimbursement and certification reimbursement
Continued education opportunities through tuition discounts and program partnerships
Employee assistance program & wellness support
Retail, food & entertainment discounts and so much more
Full-Time and Part-Time Benefits may vary, terms and conditions apply
About American Senior Communities
Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.
American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job, but following a calling.
$30k-44k yearly est. 8d ago
Billing Specialist
Creative Financial Staffing 4.6
Account representative job in Indianapolis, IN
About the job
Billing Specialist (Construction / AIA Billing) Work Environment: Fully In-Office Salary Range: $55,000-$65,000 annually We are seeking a detail-oriented Billing Specialist to join a growing team inIndiana. This role is ideal for someone with prior construction billing experience who is comfortable managing AIA billing processes in a fast-paced, deadline-driven environment.
Key Responsibilities
Prepare, submit, and track AIA billings, pay applications, and lien waivers
Coordinate with project managers and accounting teams to ensure accurate and timely invoicing
Review contracts and change orders to ensure billing compliance
Resolve billing discrepancies and respond to client inquiries
Maintain organized billing records and support month-end close activities
Assist with collections and follow up on outstanding invoices as needed
Preferred Qualifications
2+ years of billing experience, construction industry strongly preferred
Hands-on experience with AIA billing and pay applications
Strong attention to detail and ability to meet strict deadlines
Proficiency inaccounting or ERP systems and Microsoft Excel
Excellent communication and organizational skills
Why Join
Competitive salary in the $55-65k range
Stable, fully in-office role with a collaborative team
Opportunity to work closely with project and leadership teams
Long-term growth potential within a well-established organization
If you're an experienced billing professional with construction and AIA billing expertise and are looking for a fully in-office opportunity, we'd love to connect.
#INDEC2025
#LI-LS1
#LI-Onsite
$55k-65k yearly 1d ago
Medical Billing Specialist
Quality Correctional Care
Account representative job in Muncie, IN
About Us: Quality Correctional Care is an Indiana-based company that proudly serves as the medical and mental health provider in 70+ county jail facilities. Our mission is to provide excellent care to individuals who find themselves incarcerated or detained in local correctional facilities. We pride ourselves on creating a collaborative and supportive professional team that allows motivated employees to thrive. Every day we live our commitment to our core values of Advocacy, Courtesy, Efficiency, and Safety. If you are an individual who entered this field with the passion and drive to help individuals in serious need, a position on our team offers an exciting opportunity to have a meaningful impact on patients' lives.
Administrative Assistant Mandatory Functions: The primary function of this position is to provide necessary support to other team members with the common goal of providing excellent patient care and service to our clients. QCC expects all team members to carry themselves in a manner consistent with our Core Values of Advocacy, Courtesy, Efficiency, and Safety. This essential and respected position on our team will allow a motivated and enthusiastic individual to make meaningful contributions to the team's shared mission and vision. As a valued member of the team, your perspectives and contributions will be crucial to furthering the meaningful and rewarding care we provide to patients and clients. An individual in this position will be expected to recognize and understand how their work contributes to QCC's larger mission and vision.
Administrative Assistant Requirements:
High level of motivation and commitment to QCC's mission and core values
2 Years Data Entry
1 Year of Medical Billing
Administrative Assistant Location: MuncieIndiana
Administrative Assistant Job Type: Full-time
Administrative Assistant Benefits:
401K with up to a 4% company match
Medical Insurance
Copay plan with a $500 HRA or HDHP with $1,200 annual company contribution
Dental
Vision
Company paid $50,000 life insurance policy, AD&D, and Long Term Disability
Life Insurance
Accident Coverage
Critical Illness
Cancer Coverage
Pet Benefits
Employee Financial Wellness Program through Ramsey Solutions
Employee Assistance Program
Competitive Compensation
Generous PTO policy
Employee Referral Bonuses
$27k-36k yearly est. Auto-Apply 60d+ ago
E-Billing Specialist
Frost Brown Todd LLP 4.8
Account representative job in Indianapolis, IN
Job Description
FBT Gibbons is currently searching for a full-time E-Billing Specialist to join our firm. This position will play a crucial role in managing the e-billing process, ensuring accurate and timely submission of invoices, and resolving any issues that arise.
Key Responsibilities:
Collaborate with billing assistants, attorneys, LPAs, and clients for e-billing setup, rate management and accrual submissions.
Enforce client e-billing guidelines by proactively setting up rules and constraints within financial software used by the firm.
Utilize FBT Gibbons software solutions to address and correct rates and other e-billing issues before invoices reach the prebill stage.
Work with FBT Gibbons software solutions to create and submit e-billed invoices via BillBlast, or manually with Ledes files directly onto vendor e-billing sites.
Collaborate with billing assistants to ensure successful resolution of all e-billing submissions.
Track, report, and provide deduction reports to attorneys on all appeal items for assigned attorneys and or billing assistants and work through appeal submissions of same.
Follow up promptly on rejected or pending e-bills to ensure timely resolution.
Create and revise basic spreadsheet reports.
Track all e-billing efforts in ARCS, exporting email communication and critical information on history of e-billing submissions through resolutions.
Coordinate with the Rate Management Specialist to update rates for e-billed clients.
Assist with e-billing email group and profile emails in e-billing software as needed.
Assist with other special e-billing requests.
Conduct daily review of Intapp forms to ensure proper setup in Aderant, including invoicing requirements, rates, special billing requirements, and approval processes.
Qualifications:
College degree or commensurate experience with high school diploma.
3+ years of billing experience. Legal billing experience strongly preferred.
Interpersonal skills necessary to maintain effective relationships with attorneys and business professionals via telephone, email or in person to provide information with ordinary courtesy and tact.
Must have attention to detail with an eye for accuracy.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Knowledge of Aderant Software a plus.
Proficiency in Microsoft Office products such as Word, Excel, Outlook.
FBT Gibbons offers a competitive salary and a comprehensive benefits package including medical (HSA with employer contribution or PPO options), dental, vision, life, short- and long-term disability, various parental leaves, well-being/EAP, sick and vacation time as well as a generous 401k retirement package (with matching and profit-sharing benefits).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
FBT Gibbons is fully committed to equality of opportunity in all aspects of employment. It is the policy of FBT Gibbons to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
$29k-34k yearly est. 13d ago
Utility Billing Specialist I
Simon Property Group 4.8
Account representative job in Indianapolis, IN
PRIMARY PURPOSE:
The Utility Billing Specialist I completes and/or coordinates the calculation of utility charges for tenants at assigned facilities; validates calculations performed by other Energy Services personnel or third party providers. The Utility Billing Specialist I is responsible for the accounting of utility services at assigned facilities.
PRINCIPAL RESPONSIBILITIES:
General:
Ensure accurate utility information is accounted for by property.
Validate utility usages by property.
Assist with the maintenance of utility rate libraries.
Assist with maintenance of historical and calculated use libraries.
Coordinate the planning and implementation of energy audits between third parties and property managers for assigned facilities.
Charge Calculations:
Based on monthly schedule, complete charge adjustments for assigned facilities for gas, water, electricity and/ or central plant/HVAC.
Complete financial documentation as required
For assigned facilities complete and evaluate utility allocations
For assigned facilities work with paralegals, collectors, lease accounting, and accountant as related to questions regarding completed billings.
Operations:
Work with field personnel as related to utility allocations, meter readings, tenant changes/charges, and information related to budgets.
MINIMUM QUALIFICATIONS:
Business degree or 4 years related experience required.
Ability to research and compile analytical data.
Expert Excel user with working knowledge of Access and other Microsoft Office applications.
A high degree of verbal and written communication skills with ability to communicate with various management levels is required.
Strong organization and analytical skills with attention to detail
Self-starter with the ability to multi-task and achieve goals
$29k-34k yearly est. Auto-Apply 47d ago
Projects Billing Specialist - Accounting - Indianapolis, IN
American Structurepoint Engineering Traffic Project Manager In Indianapolis, Indiana 4.6
Account representative job in Indianapolis, IN
Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.
Group: Accounting
Position: Projects Billing Specialist
Location: Indianapolis, IN
We are seeking a motivated professional to join our Accounting department. Our Billing Specialist team is responsible for monthly client invoicing for our firm. We are excited to welcome another dependable and hardworking team member to our group
Responsibilities
Collaborate with Project Managers/Project Accounting Manager to ensure complex billing
arrangements are followed prior to finalizing invoices.
Facilitate the preparation and submission of Draft invoices and provide variance analysis to
Project Managers as requested.
Coordinate and prepare the monthly distribution of drafts to Project Managers for review
and revisions.
Monitor the completion of suggested revisions and finalization of invoices.
Analyze invoices to ensure compliance with client's contract and invoicing guidelines are met.
Complete billing requests as requested by Project Managers.
Research aging AR balances and provide Project Managers with thoughtful analysis
regarding best course of action for balances.
Handle client revision requests, as required in a timely manner.
Make corrections to time entries as needed.
Identify any issues/problems with the billing information.
Review client guidelines and work closely with the Project Accounting Manager to ensure
compliance with billing guidelines and proper set up of matters; ensuring matters, rates,
timekeepers and budgets are in place for e-billing prior to invoice submission.
Submit invoices through various e-billing portals and monitor e-bill client accounts to ensure
the client invoices are accurate and successfully submitted in a timely manner.
Update annual billing rates and apply to requested client matters as requested.
Work closely with Project Managers and Project Accounting Manager to resolve issues with
rejected invoices.
Monitor external e-billing websites for invoice updates.
Provide monthly estimates/accruals for client billing, upon request
Other duties/projects as assigned
Qualifications
5+ continuous years of billing experience involving invoicing, accounting, various software applications (Construction, Architectural and/or Engineering industry a plus)
Experience in Deltek Vision software is a plus
Proven track record and ability to manage a large monthly volume of invoices
High organizational skills with ability to remain calm under pressure while working in a fast paced environment
Enjoys working and contributing to a team environment
$29k-39k yearly est. Auto-Apply 58d ago
Medical Billling Specialist
Damar Staffing Solutions
Account representative job in Indianapolis, IN
Client Profile\- An Indiana based Independent Physician\-Owned radiology practices founded in 1967.
Job Summary\- Medical Billing Specialist responsible for accurately billing medical procedures and services.
Job Duties
Prepare and submit billing data and medical claims to insurance companies including any additional clinical information as necessary.
Make changes to demographic or insurance information as needed to produce accurate claims.
Bill claims both electronically and manually, as needed.
Must have ability to analyze coding to ensure proper billing of claim.
Request and attach required clinical documentation as needed for processing of the claim.
Examine patient charges for accuracy and request any mission information.
Compare EOBs to current fee schedule to ensure proper processing of claim.
Review unpaid and\/or denied claims. Correct and resubmit claims to payors; submit appeals.
Follow up with insurance companies, addressing denials and rejections, etc.
Report any unresolved disputed claims to management when necessary.
Prepare bills and invoices and document amounts due.
Record information about the financial status of patient accounts and status of collection efforts.
Complete various job duties within the billing office as needed.
Work collaboratively with other billing team members.
Qualifications
·
High School Diploma, 3+years of experience in a health care financial setting or medical office setting. Must have previous prior authorization experience.
Excellent customer service skills, strong attention to details, multi\-task as needed.
Must be familiar with an EMR; Microsoft Office 365
Must be able to take responsibility and work under pressure. Work efficiently in a busy medical office.
Must be a positive team player.
Knowledge of ICD\-10, CPT, and HCPCS codes specific to radiology is a plus.
Proficient in medical terminology, especially radiological terms and procedures.
Days\/Hours: M\/F 8a to 5pm (Availability to start as early as 7a and work as last as 6:00pm is a plus)
​Starting pay $18.00 to $20.00 hourly (Based on experience)
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$18-20 hourly 60d+ ago
Billing Specialist Home Care Agency
Vital Homecare
Account representative job in Fishers, IN
Job DescriptionSalary: Depending Experience
Billing Specialist Home Care Agency Employment Type: Full-Time
About Us We are a growing, client-centered home care agency committed to delivering high-quality services while maintaining full compliance with Indiana Medicaid, EVV, and state regulations. We are seeking an experienced and detail-oriented Billing Specialist to manage all aspects of home care billing and ensure accurate, timely reimbursement.
Position Summary
The Billing Specialist will be responsible for end-to-end billing operations, including EVV validation, Medicaid and private pay billing, claim submission, payment posting, reconciliations, appeals, and issue resolution. This role is critical to maintaining agency finance flow, compliance, and operational excellence.
Key Responsibilities
Review, validate, and reconcile EVV data to ensure compliance prior to billing
Prepare and submit claims to Indiana Medicaid, waiver programs, MCOs, and private pay sources
Ensure all services billed are supported by authorizations, care plans, and EVV records
Monitor claim status, follow up on rejections, denials, and unpaid claims
Correct billing errors and resubmit claims as needed
Post payments, adjustments, and remittances accurately
Reconcile billing with EVVs
Communicate with Medicaid, payers, clearinghouses, and internal staff regarding billing issues
Maintain compliance with Indiana FSSA, Medicaid waiver requirements, and EVV regulations
Generate billing, aging, and revenue reports for management
Maintain strict confidentiality and HIPAA compliance
Qualifications
Minimum 1 year of home care or healthcare billing experience (Indiana Medicaid strongly preferred)
Hands-on experience with EVV systems (e.g., AxisCare, Sandata, or similar)
Strong knowledge of Indiana Medicaid waiver programs and home care billing requirements
Understanding of authorizations, service units, modifiers, and compliance standards
High attention to detail and strong analytical skills
Excellent organization, communication, and follow-up skills
Proficiency with billing software, EHR systems, and Microsoft Office
What We Offer
Competitive compensation based on experience
Stable, supportive work environment
Opportunity to grow with an expanding home care agency
How to Apply
Qualified candidates should submit a resume highlighting home care and EVV billing experience.
$27k-36k yearly est. 12d ago
Billing Specialist
Hittle Landscaping
Account representative job in Westfield, IN
A Billing Specialist performs tasks independently or with minimal supervision. They are courteous, responsible, and dependable. Billing Specialists adhere to all Hittle handbook policies and have a positive, can-do attitude. Billing Specialists are the face and voice of Hittle's office and should be respectful and courteous.
What You'll Do:
Represent Hittle Landscaping in a positive manner
Collect all information needed to calculate invoice receivables
Issue invoices and send to customers through various channels (email, mail, etc.)
Review the data input in the accounting system to ensure accuracy of invoices
Accurately apply and reconcile payments via ACH and checks
Answer a high volume of client calls and/or emails daily
Troubleshoot for clients to provide excellent and timely customer service
Monitor overdue accounts and work with customers to resolve payment issues
Other duties as assigned
Minimum Skills & Qualifications:
3+ years of prior billing or accounting specialist experience is required
Ability to work in a team setting
Multitasking and organizational skills
Interpersonal and customer service skills
Proficiency inaccounting software and Excel
Analytical and problem-solving skills
Typing words per minute of at least 50 wpm is preferred
Associate Accounting Degree strongly preferred but relevant accounting work experience accepted
Typical Working Hours:
Monday through Friday in office
Flexible start time; 40 hours a week on average
What's in It for You:
Competitive Pay to reward your skills and hard work
401(k) with Company Match for your future
PTO (Paid Time Off) to recharge and enjoy life outside of work
Medical, Dental, and Vision Benefits to take care of you and your family
A team of Chaplains available for personal guidance and well-being-at no cost to you
Amazing opportunities for career growth and development with a company that truly values its people
Referral Program to earn extra rewards for bringing great people into the team
A supportive, family-oriented work culture where we care about each other
Hittle Landscaping is an Equal Opportunity Employer
$27k-36k yearly est. Auto-Apply 47d ago
Looking for Experienced Revenue Cycle/Medical Billing Specialist
Scrogginsgrear Consultants and CPA's
Account representative job in Indianapolis, IN
Are you looking for a work life balance? No weekends, holidays, or nights? Our busy practice in the Indianapolis area offers a culture where you can have all of that plus so much more! If you are an experienced medical professional who is looking for a small, but busy practice with a family style culture to call home, please keep reading!
An experienced Medical Biller/Revenue Cycle Expert is sought that has a proven track record with management of the financial aspects and revenue cycle of a medical practice. The ideal candidate should be organized, detail-oriented, motivated, and a self-starter. For this position, the salary is commensurate with experience.
Required Skills:
* A minimum of 2-5 years of experience in a similar position, within the medical field
* Experience with Microsoft Outlook, Word and Excel, QuickBooks (or similar)
* Experience with management or supervisory experience required
* Problem solving skills
* Knowledgeable in the HIPAA and OSHA guidelines
* Experience with revenue cycle management
* Financial management and billing experience highly preferred
Duties:
* Oversees the management of practice staff
* Oversees and manages the financial operations
* Oversees and maintains coding, billing, and collections processes
* Prepares documents needed by external parties (such as consultants or agents for financial or tax issues)
* Handles staff payroll and benefits
* Handles patient account processing, management, and collections
* Responsible for ongoing maintenance and compliance with government incentive programs
* Maintains integrity of financial and clinical records
Qualified candidates please submit your resume and desired rate of pay.
#SG1
$27k-35k yearly est. 9d ago
Billing Specialist
Rethinkfirst
Account representative job in Indianapolis, IN
Rethink Behavioral Health is the leading global provider of online research-based resources to support individuals with developmental disabilities. Our behavioral health platform (********************* provides clinical, staff training and practice management tools for private ABA service providers. Due to autism insurance mandates sweeping the nation, our behavioral health division is experiencing unprecedented growth. Therefore, we are looking for the right person to join our billing service team.
Our Billing Services Division specializes in Revenue Cycle Management and Enrollment and Credentialing services. We are growing and are looking for new team members that will offer our clients best in class billing services. We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. We are excited to offer the opportunity for professional and collaborative individuals to grow and be part of something exciting.
The Billing Specialist is responsible for working with our clients to ensure the timely and accurate processing of their claims while mitigating denials due to missing data.
Main Responsibilities:
Pull billing exports for all accounts assigned following the guidelines set by the RCM team.
Scrub billing according to payor rules. Make sure that you are looking at the payor rules in SharePoint
Update payer rules as needed in the RCM share drive
Upload / Enter charges
Run summary reports and save to client files as required
Submit claims in a timely manner
Generate unverified appointments and upload them into the client's folder for their eview
Notify the client when billing is complete
Fix/Manage all rejections
Correct Claims that had errors
Communicate issues or opportunities to improve billing processes to your manager
Submit secondary claims as needed
Requirements:
HS Diploma or Equivalent
ABA billing experience
Minimum 2-5 years' experience in billing both major commercial insurance companies as well as state Medicaid programs. This includes knowing commercial insurance guidelines, procedures, rules and regulations.
Experience using Billing Software, EMR and Clearinghouse systems (Azalea, Tebra, Waystar, Trizetto, Availity, Stedi)
Experience using insurance company websites/portals
Proficient in using Microsoft Suite (Outlook, Excel, Word)
Willing to learn and must positive attitude even when working under pressure.
Strong verbal and interpersonal skills
Must be able to multi-task and manage your time.
This role requires exceptional attention to detail, critical thinking and excellent communication with internal teams and insurance companies
Benefits:
PTO and Vacation Days after a 90-day introductory period
Paid Holidays
Generous Health, Denial & Vision benefits package
401k + Matching
Job Type: Full-time, Monday-Friday (8-5 PM) Hourly
Remote opportunities are available only in the following states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, IA, MO, NC, NE, NY, OH, PA, SC, TN, TX, UT, VA
Our commitment to an inclusive workplace
RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
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#rb
$27k-35k yearly est. Auto-Apply 5d ago
Looking for Experienced Revenue Cycle/Medical Billing Specialist
Scrogginsgrear
Account representative job in Indianapolis, IN
Job Description
Are you looking for a work life balance? No weekends, holidays, or nights? Our busy practice in the Indianapolis area offers a culture where you can have all of that plus so much more! If you are an experienced medical professional who is looking for a small, but busy practice with a family style culture to call home, please keep reading!
An experienced Medical Biller/Revenue Cycle Expert is sought that has a proven track record with management of the financial aspects and revenue cycle of a medical practice. The ideal candidate should be organized, detail-oriented, motivated, and a self-starter. For this position, the salary is commensurate with experience.
Required Skills:
A minimum of 2-5 years of experience in a similar position, within the medical field
Experience with Microsoft Outlook, Word and Excel, QuickBooks (or similar)
Experience with management or supervisory experience required
Problem solving skills
Knowledgeable in the HIPAA and OSHA guidelines
Experience with revenue cycle management
Financial management and billing experience highly preferred
Duties:
Oversees the management of practice staff
Oversees and manages the financial operations
Oversees and maintains coding, billing, and collections processes
Prepares documents needed by external parties (such as consultants or agents for financial or tax issues)
Handles staff payroll and benefits
Handles patient account processing, management, and collections
Responsible for ongoing maintenance and compliance with government incentive programs
Maintains integrity of financial and clinical records
Qualified candidates please submit your resume and desired rate of pay.
#SG1
Job Posted by ApplicantPro
$27k-35k yearly est. 8d ago
Billing Specialist - IN
Timothy D Padgett, Pa
Account representative job in Indianapolis, IN
Description:
The position of the Financial Operations Specialist, at Padgett Law Group a/k/a Timothy D. Padgett, P.A. is a department support position reporting directly to the Supervisor and/or Manager of Financial Operations. The duties and responsibilities will primarily be focused on the creation and submission of firm invoices to various clients, resolving errors in process and invoice management, maintaining client/vendor systems, and requesting fee approval. Said duties and responsibilities are dynamic in nature and are subject to change as the needs of the firm and file inventory fluctuate.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
· Invoice Creation and Submission - Billing specialists are responsible for the creation of invoices inclusive of fees and costs generated by firm business lines. Creation and submission of invoices must meet all compliance standards specific to client service level agreements and within the allowables of investor guidelines.
· Client/Vendor Communication and Systems - All communication is to be completed within the individual client systems and in accordance with required expectations within specific service level agreements. All client communication must be documented in the firm's case management system. The firm's department escalation matrix should be used to properly remediate any variance, denial, rejection or dispute with any client. All communications are expected to be completed in a timely (within 24 hours) manner, and with absolute professionalism.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Strong attention to detail.
Analytical problem-solving skills
Proficiency with a desktop computer
Ability to work with others in a congenial and team-oriented manner.
Exceptional organizational skills and the ability to multi-task and be adaptable to continual change.
Excellent verbal and written communication skills.
Experience with case management and/or invoicing systems, such as CaseAware, LoanSphere, LegalTracker, and similar systems, is ideal but not required.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
· Prolonged time sitting at a desk typing, using, and looking at a computer.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Requirements:
$27k-35k yearly est. 4d ago
Collection Specialist
SMC 4.6
Account representative job in Noblesville, IN
PURPOSE The Collection Specialist will be responsible for applying incoming payments to the correct accountsin a timely and precise manner, contacting customers to resolve past due invoices, and negotiating payment arrangements. This role plays a vital role in maintaining the financial stability of the company by managing the timely collection of outstanding accounts receivable, support reconciliation efforts, and helps maintain strong customer relationships while minimizing bad.
ESSENTIAL DUTIES
Apply incoming payments accurately and promptly to customer accounts, ensuring proper allocation and documentation.
Monitor accounts receivable to identify overdue balances and initiate collection activities in accordance with company policies.
Contact customers via phone, email, or written correspondence to resolve past due invoices and secure payment commitments.
Negotiate payment arrangements and follow up to ensure adherence to agreed-upon terms.
Maintain detailed and organized records of all collection activities, communications, and payment arrangements.
Collaborate with internal departments to resolve billing discrepancies and disputes.
Support month-end and year-end closing processes by providing accurate accounts receivable data and reconciliation support.
Contribute to process improvements in collections and cash application workflows.
Support financial projects and initiatives as assigned by the supervisor, contributing to cross-functional collaboration and timely execution.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Working conditions are typical for an office environment
Work requires extensive work using a computer
Maintain seated posture/position for eight or more hours per day
Responsibilities may require evening and weekend work in response to needs of the systems being supported
MINIMUM REQUIREMENTS
High school diploma or equivalent.
0-2 years of experience inaccounts receivable, collections, or cash application preferred.
Proficient in Microsoft Excel and accounting software.
Strong accuracy and attention to detail in data entry and payment application.
A "get things done" and "do more with less" attitude, with a relentless focus on efficiency and results.
Strong communication and problem-solving skills for interacting with customers and internal teams.
Commitment to continuous learning and skillset development.
For internal use only: Admin001
$29k-35k yearly est. 17d ago
Customer Service Representative
Ledvance
Account representative job in Westfield, IN
LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology.
LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers.
We are seeking a reliable and customer-focused Customer Service Representative to join our team. In this role, you will handle inbound and outbound interactions for internal and external customers across phone, email, and chat channels, providing timely support, resolving issues, and delivering an excellent customer experience.
Key Responsibilities Include:
Handle customer inquiries via phone calls, emails, and live chat in a professional and courteous manner.
Resolve customer issues efficiently by identifying needs, researching solutions, and following up as needed
Provide clear and accurate information about products, services, policies, and procedures
Escalate complex or unresolved issues to appropriate teams when necessary
Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards
Maintain a positive, empathetic, and solution-oriented approach in all interactions
Qualifications Include:
High School diploma plus minimum 3 years relevant experience required. AS preferred.
Strong verbal and written communication skills
Comfortable handling multiple communication channels (calls, emails, and chats)
Basic computer skills and ability to learn new systems quickly
Strong problem-solving and active listening skills as well as the ability to apply critical thinking.
A positive attitude and customer centric focus
Preferred Skills & Competencies
Ability to multitask and manage time effectively in a fast-paced environment
Typing proficiency and experience
Conflict resolution and de-escalation skills
Dependable, punctual, and team-oriented
Other
Relocation and/or work sponsorship are not available with this position.
Hours are Monday - Friday, 8:00 AM to 5:00 PM, with up to three days per week remote.
$27k-35k yearly est. 3d ago
Billing Specialist
Creative Financial Staffing 4.6
Account representative job in Westfield, IN
Billing Specialist (Construction / AIA Billing)
Work Environment: Fully In-Office Salary Range: $55,000-$65,000 annually
We are seeking a detail-oriented Billing Specialist to join a growing team inIndiana. This role is ideal for someone with prior construction billing experience who is comfortable managing AIA billing processes in a fast-paced environment!
Key Responsibilities:
Prepare, submit, and track AIA billings, pay applications, and lien waivers
Coordinate with project managers and accounting teams to ensure accurate and timely invoicing
Review contracts and change orders to ensure billing compliance
Resolve billing discrepancies and respond to client inquiries
Maintain organized billing records and support month-end close activities
Assist with collections and follow up on outstanding invoices as needed
Preferred Qualifications:
2+ years of billing experience.
Hands-on experience with AIA billing is a plus!
Strong attention to detail and ability to meet strict deadlines
Proficiency inaccounting or ERP systems and Microsoft Excel
Excellent communication and organizational skills
Why Join:
Competitive salary in the $55-65k range
Stable, fully in-office role with a collaborative team
Opportunity to work closely with project and leadership teams
Long-term growth potential within a well-established organization
If you're an experienced billing professional with construction and AIA billing expertise and are looking for a fully in-office opportunity, we'd love to connect.
#LI-MT1
#LI-Onsite
#INJAN2026
$55k-65k yearly 1d ago
Billing Specialist
Hittle Landscaping
Account representative job in Westfield, IN
Job Description
A Billing Specialist performs tasks independently or with minimal supervision. They are courteous, responsible, and dependable. Billing Specialists adhere to all Hittle handbook policies and have a positive, can-do attitude. Billing Specialists are the face and voice of Hittle's office and should be respectful and courteous.
What You'll Do:
Represent Hittle Landscaping in a positive manner
Collect all information needed to calculate invoice receivables
Issue invoices and send to customers through various channels (email, mail, etc.)
Review the data input in the accounting system to ensure accuracy of invoices
Accurately apply and reconcile payments via ACH and checks
Answer a high volume of client calls and/or emails daily
Troubleshoot for clients to provide excellent and timely customer service
Monitor overdue accounts and work with customers to resolve payment issues
Other duties as assigned
Minimum Skills & Qualifications:
3+ years of prior billing or accounting specialist experience is required
Ability to work in a team setting
Multitasking and organizational skills
Interpersonal and customer service skills
Proficiency inaccounting software and Excel
Analytical and problem-solving skills
Typing words per minute of at least 50 wpm is preferred
Associate Accounting Degree strongly preferred but relevant accounting work experience accepted
Typical Working Hours:
Monday through Friday in office
Flexible start time; 40 hours a week on average
What's in It for You:
Competitive Pay to reward your skills and hard work
401(k) with Company Match for your future
PTO (Paid Time Off) to recharge and enjoy life outside of work
Medical, Dental, and Vision Benefits to take care of you and your family
A team of Chaplains available for personal guidance and well-being-at no cost to you
Amazing opportunities for career growth and development with a company that truly values its people
Referral Program to earn extra rewards for bringing great people into the team
A supportive, family-oriented work culture where we care about each other
Hittle Landscaping is an Equal Opportunity Employer
$27k-36k yearly est. 13d ago
Accounts Receivable Specialist
Creative Financial Staffing 4.6
Account representative job in Lawrence, IN
Salary: $50,000-$55,000 Work Environment: Fully on site
About the Company: Join a rapidly growing company known for providing innovative solutions to businesses of all sizes. As an Accounts Receivable Specialist, you'll play a key role in managing accounts, ensuring smooth transactions, and supporting our commitment to exceptional service and meticulous attention to detail. Our positive, collaborative culture values teamwork, transparent communication, and continuous professional development.
As a growing company that has recently doubled in size, we offer tremendous opportunities for career growth. You will have the chance to work directly with our CFO and Controller, gaining hands-on experience and insights into accounts receivable management.
Why Join Us?
Career Growth: As an Accounts Receivable Specialist, you'll have direct access to senior leadership, including the CFO and Controller, and the opportunity to advance within the company.
Collaborative Culture: Become part of a team that values communication, transparency, and learning.
Positive Work Environment: Our company is growing, offering exciting opportunities to expand your skillset as an Accounts Receivable Specialist.
Mentorship: Work alongside seasoned accounting professionals to further your expertise inaccounts receivable management.
Key Responsibilities for the Accounts Receivable Specialist:
Invoicing & Billing: As an Accounts Receivable Specialist, you will prepare and issue accurate customer invoices in a timely manner.
Collections: Foster positive relationships with customers to facilitate the collections process and manage outstanding payments.
Payment Processing: Accurately record and reconcile incoming payments, ensuring the correct allocation of funds.
Account Reconciliation: Assist in reconciling customer accounts promptly and resolve any discrepancies.
Customer Support: Provide exceptional support by addressing customer inquiries related to billing and payments as an Accounts Receivable Specialist.
Qualifications for the Accounts Receivable Specialist:
Basic knowledge of finance or accounting principles is a plus but not required.
Proficiency in MS Office Suite (Excel, Word, etc.) is highly desirable.
Impeccable attention to detail and accuracy in data entry.
Strong communication skills to build positive relationships with customers and internal teams.
Ability to thrive in a fast-paced environment while maintaining accuracy in all transactions.
What We Offer:
Competitive salary and benefits package.
Opportunities for personal and professional growth, with clear career progression for the Accounts Receivable Specialist.
A collaborative and inclusive work culture that values your contributions.
If you're an organized, detail-oriented professional looking to grow your career as an Accounts Receivable Specialist, we'd love to hear from you!
Salary: $50,000 - $55,000 depending on experience
This role is fully onsite
Full Time Salary: $50,000-$55,000
How much does an account representative earn in Muncie, IN?
The average account representative in Muncie, IN earns between $25,000 and $51,000 annually. This compares to the national average account representative range of $26,000 to $51,000.
Average account representative salary in Muncie, IN