Account representative jobs in Sandwich, MA - 429 jobs

At Crown Linen Service, Inc., we're more than a linen company. We're a trusted partner helping businesses look their best and run efficiently every single day. We're seeking a dynamic Customer Development Representative (CDR) to drive revenue growth within our established customer base. This is not an account management role, it's a growth role. You'll be in the field uncovering opportunities, deepening relationships, and expanding Crown Linen's footprint through upselling, cross-selling, and value-based solutions that make a real impact for our customers. What You'll Do Sales & Growth Focus Ride service routes and visit customer sites to uncover untapped opportunities within existing accounts. Identify and close upsell and cross-sell opportunities for additional products and value-add services. Develop strategies to grow "share of wallet," increase product placements, item mix, and service usage per account. Partner with sales and service leadership to develop customized customer-growth plans and closing strategies. Collaborate with production and service teams to ensure a smooth rollout of new business wins. Customer Engagement & Value Creation Build strong, trusted relationships with general managers, owners, and key decision-makers through consistent on-site presence. Present tailored solutions that save customers time, improve presentation, reduce linen loss, and enhance operational flow. Position Crown Linen as a strategic business partner, not just a vendor. Gather customer feedback and relay insights that drive innovation and service improvements. Sales Execution & Reporting Maintain a healthy pipeline of opportunities within assigned routes and accounts. Log all activity in the CRM, including visits, proposals, and closed business. Meet or exceed monthly and quarterly goals for incremental revenue growth. Provide weekly updates highlighting wins, opportunities, and competitive activity. What You'll Bring 2-5 years of sales experience - ideally in linen, uniform, foodservice, medical, or other route-based B2B industries. Proven record of success upselling, cross-selling, or expanding services within an existing customer base. Exceptional relationship-building and consultative selling skills. Strong communication and presentation abilities - comfortable in kitchens, offices, and boardrooms alike. Self-starter with a hunter's mindset and a passion for achieving measurable results. Valid driver's license and clean driving record. Proficiency with CRM systems, Microsoft Office, and route-management tools. How You'll Be Measured Incremental revenue growth (upsell/cross-sell) Product placement growth per account Share-of-wallet expansion Number of qualified opportunities identified and closed Customer visit frequency and engagement quality Why You'll Love It Here Competitive base salary ($60K) plus uncapped earning potential (up to $90K OTE). Opportunity to grow within a fast-paced, people-first company with a proud history of service excellence. Supportive leadership, extensive training, and the freedom to own your territory. The satisfaction of helping businesses across hospitality, healthcare, and industry succeed every day. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Full-time Description Cultivate your career at Lawn Doctor! Customer Experience Representative Lawn Doctor's Customer Experience Representatives are essential to ensuring customer care and service satisfaction. In this role, you'll swiftly handle customer communications, support seamless service delivery, and manage customer needs. If you are detail-oriented and thrive on providing excellent customer experiences, we would love to meet you. About Lawn Doctor of Boston, South Shore & Cape Cod For over 37 years, Lawn Doctor has been a trusted leader in lawn care, tree and shrub, and pest control services. Our mission is simple: We cultivate healthy lawns, create happy customers, and grow successful careers. Based in Hanson, MA, we're a family-owned business built on accountability, growth, integrity, positivity, and results. If these values resonate with you, you'll quickly become a successful member of our team. Your Responsibilities Serve as the primary point of contact for all incoming customer communications (calls, emails, texts) with a positive and helpful manner Apply acquired knowledge of our services to properly advise and educate customers Accurately process payments and support collection efforts Manage and modify customer accounts to ensure smooth service delivery Build strong customer relationships through proactive follow-up, supporting long-term retention Document interactions, track follow-ups, and maintain organization using CRM tools Meet monthly and annual goals for call scoring, communication handling, and other departmental metrics Participate in ongoing training to sharpen service knowledge and account management skills Requirements Your Skills & Experience High school diploma or equivalent Proficient and confident using computers, web-based tools, email, and basic spreadsheets Experience in high-volume, phone-based customer service (e.g., call centers, hospitality, retail) Strong verbal and written communication skills; comfortable speaking with customers throughout the day Ability to sit and work at a computer and phone for extended periods of time Compensation: $20.00-$24.00 per hour, plus departmental incentives and a year-end bonus. Schedule: Full-time, in-person position Monday through Friday. A few Saturdays and overtime are required during peak season (spring & fall) and will be scheduled in advance. Benefits: Medical, dental, and vision insurance (60% employer-paid premiums) Simple IRA retirement with company match Paid time off & holidays Life and AD&D insurance Long-term disability coverage Fitness club membership discounts Employee recognition and bonus platform Year-end bonus based on individual and company performance Why Join Us? Lawn Doctor recognizes the strength in diversity and inclusion. We're committed to creating a positive and inclusive workplace where every team member is respected, supported, and encouraged to grow. We're passionate about developing our team and supporting long-term career growth. Ready to take the next step? Apply today to join Lawn Doctor as a Customer Experience Representative. We look forward to connecting with you. Salary Description $20.00-$24.00 per hour

The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consulting to a myriad of markets and industries. Our brand purpose is to better outcomes for our clients, colleagues, and communities. Join us if you are looking for a career that offers you a chance to love what you do, continuously learn, and take pride in your work. Job Description We are seeking an enthusiastic, self-motivated team player who is able to thrive in a fast-paced office environment. The Billing Specialist is an integral part of our billing team, providing financial, administrative, and clerical services to ensure accuracy and efficiency within the accounting department. Being a professional services AEC firm, we work with our clients on a billable project basis. The overall scope of the role includes client project setup, billing, client record maintenance and client project reporting. What You'll Do - more specifically Establish new client project records in the accounting system. Accurately prepare and send client invoices. Interact with internal and external resources to resolve client billing discrepancies. Review client records and project financial data to ensure completeness and accuracy. Work closely with VERTEX Project Managers on contract administration. Provide support to other departments regarding accounting procedures and requirements. Maintain data accuracy and integrity. Create and distribute billing reports. Assist with special projects as needed. Qualifications High school degree or equivalent, Bachelor's degree preferred, but not necessary. 1-3 years of general accounting experience preferred. Knowledge of general accounting procedures and related computer applications. Proficient in computer data entry and management (speed and accuracy). Strong organizational skills with the ability to manage multiple competing priorities effectively. Dependable: takes ownership of work and ensures completion by deadlines. Ability to work independently and in a team environment. Knowledge of Deltek Accounting and MS Office a plus. Additional Information The pay rate for this role will be between $25 - $30 per hour. All your information will be kept confidential according to EEO guidelines. VERTEX offers a solid total compensation package including base salary and discretionary bonus plan. We also offer a robust benefits package including, healthcare (with multiple plan options) and dental; Company-paid Life Insurance, Short Term Disability, and Long-Term Disability. We offer a 401k plan with immediate match and vesting, Flex Spending Account, Employee Assistance Program, and other perks. We provide a generous paid time off plan for eligible employees including 15 days of vacation, 64 hours of sick time, and 9.5 paid holidays (prorated for eligible part-time employees). Our “Lifetime of Learning” program also offers tuition reimbursement and additional support for pursuing advanced education, to help employees grow their skills and careers. VERTEX is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you require assistance to complete any part of the application process, please contact our Recruiting team at [email protected]. NOTICE TO THIRD PARTY AGENCIES: Please note that VERTEX does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, VERTEX will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, VERTEX explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of VERTEX.

All Boston Mutual employees who interact with our policyholders, our producers and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. We do our best to: Demonstrate a desire to assist. Listen for understanding and respond empathetically. Explain things in a manner that is easy to understand. Be knowledgeable students of our business. Take full ownership to resolve questions and issues. Be professional, polite and courteous. Leave our customers and associates “better than where we found them.” The Service Account Representative is responsible for the successful onboarding of new customers and processing monthly remittances using a variety of processes while maintaining the highest levels of service professionalism in all they do. The Service Account Representative is expected to: Reconcile monthly list bills; process premium payments and other financial transactions, such as issuing refunds, reversing premiums, writing off small balances Perform checks and balances by identifying discrepancies to balance the accounts and resolution of problem situations. Provide customer service through written and verbal correspondence to internal/external stakeholders; recognize what needs to be done to meet complex stakeholder needs and demonstrate flexibility and responsiveness to meet those requirements. Process various mainframe transactions to change or correct policy records. Provide coaching and training for new hires and peers; collaborate to solve problems. Process returned mail and update addresses in mainframe system. Comply with privacy guidelines., company policies, and procedures. Perform other duties and/or projects as needed or required. JOB REQUIREMENTS AND QUALIFICATIONS Education: High School Diploma or GED required; Associates Degree preferred. Experience: Minimum of 2 years of equivalent business experience required. Insurance experience and/or knowledge preferred. 1+ years of experience in Customer Service preferred. Knowledge Requirements: Excellent written/verbal communication skills. Strong organizational skills that reflect ability to perform and prioritize a high volume of multiple tasks seamlessly with excellent attention to context, substance and detail while meeting goals and strict deadlines. Excellent interpersonal skills and the ability to effectively build and extend relationships. Experience using multiple system applications, managing electronic and physical documents, ensuring they are properly recorded in systems and stored appropriately. Excellent working knowledge of Microsoft Office Word and Excel. Certifications/Licensures: N/A ADDITIONAL INFORMATION Regular Working Conditions (Desk job with occasional walking, use of computer with hand and finger motions, close and distance vision, minimal noise level and no exposure to weather conditions) Prolonged Standing Frequent Walking or Stooping Heavy Equipment or Machinery Operation Heavy Lifting Increased Noise Level Exposure to Weather Conditions Travel Required “On Call” Hours Required Other Information:

The Panther Group is hiring for a Medical Billing Specialist, or Insurance Recovery Analysts (IRA), with experience in General Liability Claims, Workman's Compensation & Motor Vehicle. The IRAs are responsible for processing commercial, governmental and/or third-party liability (workman's compensation, general liability, and motor vehicle liability) medical claims. This position ensures that ClaimAssist's clients (hospitals) recover the maximum allowable medical fees in the most timely, efficient, and confidential manner. ESSENTIAL FUNCTIONS: Investigates, negotiates, bills and follows-up for payment regarding first and third-party claims involving any and all coverages, liability, and legal issues. Identifies viable payers, obtains IBs, UBs, HCFAs, correspondence, and medical records when necessary. Maintains the highest level of privacy in accordance with HIPAA requirements and laws. Works their inventory by route while maintaining an acceptable level of aged accounts receivable. Contacts patients, payers, hospitals, attorneys, employers, and any other parties involved to collect the necessary information and ensure reimbursement for our client. Recovers maximum dollars for the hospital through coordination of benefits in a timely manner. Appeals claims when applicable. Meets monthly company, team, and individual goals, and all deadlines set by the Team Lead and Manager, Operations. Completes special projects, as requested. QUALIFICATIONS: Minimum of four (4) years of directly related industry experience. Emdeon/ChangeHealthcare billing experience is a plus. EPIC, CERNER and/or MEDITECH experience is a plus. Experience working claims in multiple states is a plus. Strong technical knowledge in one or more areas of commercial insurance, government insurance, workman's compensation, motor vehicle liability, general liability and claims processing systems. Knowledge of medical and insurance terminology. Knowledge of coordination of benefits. Working knowledge of FACS (ClaimAssist's host system) or comparable management software system. Ability to speak confidently over the phone Basic knowledge of Microsoft Excel and Word. Ability to provide quality customer service to all parties. Ability to work in a fast-paced environment Demonstrated knowledge of state laws and insurance statutes. Excellent interpersonal and verbal/written communications skills. Highly motivated, self-starter, organized and detail-oriented. Ability to work well individually, as well as part of a team. Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change. EDUCATION REQUIREMENTS: Bachelor's degree in business or related field preferred High school or equivalent is required Insurance Institute Certificate(s) highly desirable. Pay Rate: $22.00-$24.00 (depending on experience) PLUS monthly Bonus

Who We Are At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. Position Overview: Encore Fire Protection is seeking a Contract Billing Specialist to join our high-performing finance team at our Pawtucket, RI headquarters. This is a great opportunity for a detail-oriented professional with strong experience in AIA and construction billing to thrive in a dynamic, fast-paced environment. As a Contract Billing Specialist, you will take ownership of the full billing cycle for a portfolio of over 80 active construction projects, ensuring accurate and timely invoicing. You'll serve as the key point of contact between our internal project teams and external clients, playing a vital role in ensuring financial accuracy and customer satisfaction. Encore Fire Protection is a leading full-service fire protection company serving the Northeast from Maine to Louisiana. With over 2,000 employees and 50,000+ customers, our mission is to save lives and protect property through exceptional fire suppression, sprinkler, and alarm systems. If you're ready to be part of a rapidly growing team with a passion for purpose and results, we want to hear from you. Responsibilities: Prepare and submit monthly AIA billing forms (G702/G703) with accuracy and compliance. Generate customer invoices through intercompany billing software. Oversee billing for a portfolio of 80+ construction projects. Partner with project managers and clients to resolve billing discrepancies and streamline processes. Set up and maintain construction project records in SAGE, including contract changes and supporting documentation. Review contracts to extract critical billing details, terms, and line items. Manage lien waiver preparation and tracking (conditional, unconditional, and final). Monitor collections on outstanding invoices and follow up on retention and change order approvals. Track and verify Certificates of Insurance (COIs) for all relevant projects. Audit project completions to ensure accuracy in billing and collection of retainage. Qualifications: Minimum 2-3 years of proven experience in AIA billing or construction project billing. Solid understanding of accounting principles and contract billing best practices. Strong attention to detail and organizational skills. Proficiency in Microsoft Excel and billing/accounting systems. Prior experience with SAGE or similar ERP platforms. Excellent communication skills and ability to work cross-functionally. What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status. #LI-LP1

Hunt and Hire is a SaaS, Manufacturing and Healthcare agency specializing in direct hire, contract and temp to perm placements for SMB nationwide. With a strong focus on delivering exceptional recruitment services, we pride ourselves on connecting top talent with top companies in the US. We are dedicated to building long-lasting relationships with both clients and candidates, ensuring mutual success and satisfaction. Mission: To inspire with a scrappy and friendly attitude, leading with empathy and authenticity. We commit to genuine solutions that empower our clients to forge lasting connections and create meaningful impact. Together, we don't just fill jobs we build relationships that last a lifetime. Values: Passion- Spirituality-Service- Empathy- Fun- Integrity Here's How You'll Make an Impact As a member of the Billing Department, you will play an integral role in ensuring the accuracy of all submitted contracts and product pricing, as well as overseeing the correct billing and invoicing of all orders and processing necessary refunds/credits to customers and sales partners alike. In this role you will work with our customer support representatives to provide quick and accurate information related to billing and data entry. Flexibility and a willingness to jump right help the team are crucial to success in this role. We need a go-getter who is eager to learn new things and own their piece of the team goal. What we want you to accomplish: Possess a working knowledge of company policies, procedures, products, and pricing Process Credits and adjustment on invoices Prepare monthly invoice copies to sales partners Prepare all batch reports Master the ability to review and approve or reject submitted contracts and product pricing Develop a well-rounded understanding of how multiple order types bill and invoice Find and correct errors within your daily tasks to avoid future issues Grow with the role as new duties emerge in a dynamic workplace Desire to cross-train within your department to better assist your team Assist with summer projects such as bulk settlement and return for credit in the high school division What you will be doing on a daily basis: Daily review of pricing Weekly review of penny report and release holds Daily review of credit cards disputes Check and correct multiple order types before billing Place and release necessary billing holds Review contracts and product pricing submitted by customer service representatives Process necessary refunds, credits, and rebills Research and provide support documentation to dispute credit card chargebacks Sort and record invoices to be entered from outside vendors Enter orders for charges from the art and shipping departments respectively Ensure the validity of student orders before releasing for invoicing monthly Provide customer service representatives and sales partners with accurate billing information and invoices Data entry of student paper orders What you will bring to the table: Time Management Strong math skills Ability to help define processes and workflow Previous success in a billing or finance role Effective communication across all levels of an organization by phone, email, and in person Moderate to advanced skills with Microsoft Office Demonstrate success in managing multiple tasks and projects at once while maintaining attention to detail Proven examples of process improvements Ability to work with multiple personality types Education / Certifications Required: High School Diploma or GED College Associate degree a plus

About the Role To be considered a qualified candidate, must have knowledge of CPT surgical coding and ICD10 diagnostic coding. A minimum of two years of related medical coding experience including one year of surgery coding preferably in an Urology surgery setting. What You'll Be Doing Review all clinical documentation to code and post-surgery charges and hospital charges for insurance billing. Assist with CPT and ICD 10 coding. Will keep lines of communication open with Team Lead and Supervisor. Maintains all patient information according to the established patient confidentiality policy. Maintains compliance with all governmental and regulatory requirements. Responsible for completing, in a timely manner, all mandated training and in-services, including but not limited to annual OSHA training and PPD placements. Responsible for working Accounts Receivable (AR) for assigned providers. Review assigned provider surgical schedules. Performs all other duties as assigned. What We Expect from You High School Graduate or equivalent Minimum of three (3) years related coding or medical billing experience is required. CPC preferred Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary: Please note that the hourly rate for this position will vary based on experience level, education and location. $23 - $25 / hour Travel Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Highbar Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We've evolved our name to reflect the standard of care we've always provided and demonstrate how we are different. We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients. The Billing Specialist is responsible for all revenue cycle activities which include: posting payments, analyzing explanation of benefit (EOB) statements and monitor accounts receivables. The billing specialist will maintain compliance with insurance companies and notify the Senior billing specialist when further investigation is necessary. The role also includes quality monitoring to ensure clean claim processing. What You'll Do: * Receive and post patient payments and schedule visits when necessary * Apply insurance payments to patient accounts * Follow up with insurance companies when claims are incorrectly denied, submit appeals and revise account information when necessary * Regularly review and maintain up to date knowledge of insurance guidelines * Guide and assist Patient Care Coordinators through difficult accounts * Provide information and assist patients when help is needed by researching and resolving billing problems or issues * Communicate and provide information to attorneys regarding medical records and patient balances Qualifications: * High school diploma or general education degree (GED) * Basic knowledge of billing and/or account receivable experience * Billing and coding certification preferred. Take the next step in your career with Highbar Physical Therapy - Apply today! More About Us: We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Job DescriptionHighbar Physical Therapy is Hiring! Help us revolutionize the Physical Therapy industry! Highbar is a leading outpatient physical therapy practice experiencing significant growth with locations across New England. We've evolved our name to reflect the standard of care we've always provided and demonstrate how we are different. We bring together the science of musculoskeletal health with the art of individualized care, consistently delivering life-changing outcomes for our patients. The Billing Specialist is responsible for all revenue cycle activities which include: posting payments, analyzing explanation of benefit (EOB) statements and monitor accounts receivables. The billing specialist will maintain compliance with insurance companies and notify the Senior billing specialist when further investigation is necessary. The role also includes quality monitoring to ensure clean claim processing. What You'll Do: Receive and post patient payments and schedule visits when necessary Apply insurance payments to patient accounts Follow up with insurance companies when claims are incorrectly denied, submit appeals and revise account information when necessary Regularly review and maintain up to date knowledge of insurance guidelines Guide and assist Patient Care Coordinators through difficult accounts Provide information and assist patients when help is needed by researching and resolving billing problems or issues Communicate and provide information to attorneys regarding medical records and patient balances Qualifications: High school diploma or general education degree (GED) Basic knowledge of billing and/or account receivable experience Billing and coding certification preferred. Take the next step in your career with Highbar Physical Therapy - Apply today! More About Us:We develop leading-edge physical therapists who practice at the top of their license, acting as primary care providers for musculoskeletal disorders, and challenging themselves and their patients to reach new goals. Highbar is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity, sexual orientation, disability, age, or veteran status.

Accurately prepares edits and submits bills in a timely manner, in accordance with requirement of third-party payers. Conducts related activities to support the efficient operations of the department. Knowledgeable in all aspects of Agency policy and services. Maintains knowledge of all billing policies, regulations, rules and reimbursement. Requirements: High school diploma or equivalent required. Associate s Degree preferred. Two (2) years billing experience in a medical setting preferred. Demonstrated competency in typing, use of a calculator, professional telephone skills, filing, photocopying and fax operations. Previous experience with PCs and knowledge of the computer systems and software, including Excel and Word, as well as electronic billing required. Care New England Health System (CNE) and its member institutions Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center are trusted organizations fueling the latest advances in medical research, attracting the nation s top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

* Process and post customer payments, including checks, ACH, wire transfers, and credit card transactions accurately and timely. * Investigate and resolve complex billing, payment discrepancies, and claims such as unauthorized deductions, shortages, pricing errors, and customer disputes * Pull supporting documentations for deductions and coordinate with internal teams for timely resolution and approval. * Process deduction clearances and proactively escalate inconsistencies or missing information to management. * Coordinate with the sales team to validate deductions and ensure alignment with contract terms and promotional agreements. * Attend weekly AR meetings; provide detailed status updates on aged receivables and prioritize collection efforts based on risk exposure. * Prepare weekly and monthly analytical reports related to, chargebacks, deductions, aging, and collection activities to provide visibility to management. * Maintain accurate records of AR activities dispute resolution progress, and communications for audit and compliance purposes. * Monitor customer account balances and identify elevated risk accounts requiring immediate attention or escalation. * Partner with the customer service team to support invoice reissuance, proof delivery requests, and order hold releases. * Support monthly, quarterly, and year-end closing activities by reconciling AR sub-ledger to the general ledger. * Assist in developing SOPs and continuous improvement initiatives for AR and claims workflows. * Participate in system enhancement projects, including ERP upgrades and automation tools aimed at improving AR efficiency. * Provide ad hoc financial analyses, dashboards, or metrics as required by the Accounting Manager or Finance leadership Required Experience * A minimum of 1 - 5 years of experience in Account Receivables, claims, collections, or a related accounting role. * Experience in working with high-volume transactions and customer account reconciliation. * Experience with SAP Required Technical Competencies * Strong verbal and written communication skills, with the ability to communicate effectively across departments and with customers. * Advanced Proficient with MS Office Suite - specifically Excel * Strong analytical skills with high attention to detail and accuracy * Ability to manage multiple priorities and meet deadlines in a fast-[aced environment. * Demonstrated problem-solving skills with a proactive and solution-oriented mindset * Basic knowledge of ERP such as SAP, or similar platform is a plus * Experience with EDI Required Behavioral Competencies * Builds Customer Loyalty- Effectively meets internal/external customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty. * Manages Work- Effectively managing one's time and resources to ensure that work is completed efficiently. * Stress Tolerance- Maintains focus and productivity under pressure; adapts to dynamic priorities and fast-paced environments. * Work Standards- Sets high performance standards and demonstrates accountability for accuracy and results. * Contributes to Team Success - Collaborates effectively across functions; supports team goals and foster a cooperative work environment. * Initiates Action - Proactively identifies opportunities for improvement, takes initiative to resolve issues before escalation * Detail-Oriented - Ensure completeness and accuracy in payment application, reporting, and deduction documentation. * Problem Solving - Applies analytical thinking to resolve complex claim issues and customer disputes. * Communication - Clearly conveys information across teams, capable of writing professional emails and reports.

**Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $32 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/5/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Full-time Description Double E Group is a modern manufacturing company for people who care about precision, consistency, and showing up strong every day. Our climate-controlled facility is designed for comfort and performance, and our work environment reflects discipline without drama. We offer generous benefits, dependable leadership, and a culture that rewards accountability and craftsmanship. This isn't a stepping stone-it's a place to build something solid, with people who take the work seriously. Job Summary The Collections Specialist is responsible for managing and collecting outstanding accounts receivable from customers while maintaining positive and professional client relationships. This role includes contacting clients regarding overdue payments, utilizing customer payment portals, resolving billing discrepancies, negotiating payment arrangements, and maintaining accurate account records. The Collections Specialist actively works to reduce delinquent accounts and ensure timely payments in accordance with company policies and procedures. The ideal candidate demonstrates strong communication skills, attention to detail, and a solid understanding of credit and collections processes. This position may also perform other related duties as assigned. Key Responsibilities Contact customers via phone, email, written correspondence and customer payment portals to collect overdue payments Review aging reports and prioritize collection efforts Investigate and resolve billing discrepancies and payment disputes Negotiate payment plans and settlements in accordance with company policies Maintain and Update customer account records accurately Monitor customer credit limits and recommend account holds or escalations when necessary Prepare reports on collection status and account performance Provide support on finance team and company projects as needed, including cross-training in daily clerical finance functions to ensure coverage and continuity Requirements Required Qualifications High school diploma or equivalent (associate or bachelor's degree preferred) 3-5 years of experience in collections, accounts receivable, or a related role Strong verbal and written communication skills Proficiency in Microsoft Office, especially Excel Ability to handle difficult conversations professionally and tactfully Excellent organizational and time-management skills Preferred Qualifications Experience with accounting or ERP systems (e.g., Visual, SAP, Oracle, NetSuite) Experience with customer invoicing and payment portals (e.g., Coupa, Ariba) Knowledge of credit and risk assessment practices Familiarity with commercial or consumer collections Skills & Competencies Negotiation and conflict resolution Attention to detail and accuracy Customer service mindset Analytical and problem-solving skills Ability to work independently and meet deadlines Salary Description starting at $30 an hour

We are seeking a dependable and detail-oriented A/R Billing Specialist to join our healthcare team. This role is responsible for posting insurance and patient payments, entering charges for surgeries and services, monitoring accounts receivable, and assisting patients with billing questions both in person and over the phone. The ideal candidate is accurate, organized, able to multitask in a fast-paced environment, and communicates professionally with patients, staff, and physicians. Key Responsibilities Post insurance payments accurately and timely Post patient payments as requested Enter charges for surgeries, procedures, and other services Assist patients with billing and account inquiries, in person and by phone Print and balance daily day sheets and prepare receipts for deposit Follow up on insurance requests for additional information and claim denials Review accounts receivable aging reports and refile or follow up on claims as needed Assist with additional patient service duties as requested Responsibilities may be modified at management's discretion Minimum Education Requirements High school diploma or GED Experience & Background Minimum one year of experience in medical billing, accounts receivable in a healthcare setting Ability to perform basic mathematical calculations Experience with CPT and diagnosis codes preferred Proficient in typing, filing, and general computer use Required Skills & Competencies Accurately posts charges and payments, including proper use of modifiers Maintains strict patient confidentiality Communicates clearly and professionally with patients and staff Works collaboratively with physicians and team members Willing to assist in all patient service roles as needed Participates in required meetings and ongoing professional development Complies with all organizational policies including attendance, punctuality, and dress code Physical Requirements Ability to handle and count cash accurately with minimal errors Ability to sit for extended periods with occasional bending Ability to view and enter data into a computer for long periods Ability to communicate effectively via telephone Why Join Our Team Supportive and collaborative work environment Flexible PT scheduling Opportunity to grow within a well-established healthcare practice Excellent full-time benefits package, featuring health, dental, and vision coverage; short- and long-term disability; 401(k); generous PTO; and paid holidays.

Job Description All Boston Mutual employees who interact with our policyholders, our producers and our BML associates embrace the principles of our brand and service philosophy. We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time. We do our best to: Demonstrate a desire to assist. Listen for understanding and respond empathetically. Explain things in a manner that is easy to understand. Be knowledgeable students of our business. Take full ownership to resolve questions and issues. Be professional, polite and courteous. Leave our customers and associates “better than where we found them.” The Service Account Representative is responsible for the successful onboarding of new customers and processing monthly remittances using a variety of processes while maintaining the highest levels of service professionalism in all they do. The Service Account Representative is expected to: Reconcile monthly list bills; process premium payments and other financial transactions, such as issuing refunds, reversing premiums, writing off small balances Perform checks and balances by identifying discrepancies to balance the accounts and resolution of problem situations. Provide customer service through written and verbal correspondence to internal/external stakeholders; recognize what needs to be done to meet complex stakeholder needs and demonstrate flexibility and responsiveness to meet those requirements. Process various mainframe transactions to change or correct policy records. Provide coaching and training for new hires and peers; collaborate to solve problems. Process returned mail and update addresses in mainframe system. Comply with privacy guidelines., company policies, and procedures. Perform other duties and/or projects as needed or required. JOB REQUIREMENTS AND QUALIFICATIONS Education: High School Diploma or GED required; Associates Degree preferred. Experience: Minimum of 2 years of equivalent business experience required. Insurance experience and/or knowledge preferred. 1+ years of experience in Customer Service preferred. Knowledge Requirements: Excellent written/verbal communication skills. Strong organizational skills that reflect ability to perform and prioritize a high volume of multiple tasks seamlessly with excellent attention to context, substance and detail while meeting goals and strict deadlines. Excellent interpersonal skills and the ability to effectively build and extend relationships. Experience using multiple system applications, managing electronic and physical documents, ensuring they are properly recorded in systems and stored appropriately. Excellent working knowledge of Microsoft Office Word and Excel. Certifications/Licensures: N/A ADDITIONAL INFORMATION Regular Working Conditions (Desk job with occasional walking, use of computer with hand and finger motions, close and distance vision, minimal noise level and no exposure to weather conditions) Prolonged Standing Frequent Walking or Stooping Heavy Equipment or Machinery Operation Heavy Lifting Increased Noise Level Exposure to Weather Conditions Travel Required “On Call” Hours Required Other Information:

Process and post customer payments, including checks, ACH, wire transfers, and credit card transactions accurately and timely. Investigate and resolve complex billing, payment discrepancies, and claims such as unauthorized deductions, shortages, pricing errors, and customer disputes Pull supporting documentations for deductions and coordinate with internal teams for timely resolution and approval. Process deduction clearances and proactively escalate inconsistencies or missing information to management. Coordinate with the sales team to validate deductions and ensure alignment with contract terms and promotional agreements. Attend weekly AR meetings; provide detailed status updates on aged receivables and prioritize collection efforts based on risk exposure. Prepare weekly and monthly analytical reports related to, chargebacks, deductions, aging, and collection activities to provide visibility to management. Maintain accurate records of AR activities dispute resolution progress, and communications for audit and compliance purposes. Monitor customer account balances and identify elevated risk accounts requiring immediate attention or escalation. Partner with the customer service team to support invoice reissuance, proof delivery requests, and order hold releases. Support monthly, quarterly, and year-end closing activities by reconciling AR sub-ledger to the general ledger. Assist in developing SOPs and continuous improvement initiatives for AR and claims workflows. Participate in system enhancement projects, including ERP upgrades and automation tools aimed at improving AR efficiency. Provide ad hoc financial analyses, dashboards, or metrics as required by the Accounting Manager or Finance leadership Required Experience A minimum of 1 - 5 years of experience in Account Receivables, claims, collections, or a related accounting role. Experience in working with high-volume transactions and customer account reconciliation. Experience with SAP Required Technical Competencies Strong verbal and written communication skills, with the ability to communicate effectively across departments and with customers. Advanced Proficient with MS Office Suite - specifically Excel Strong analytical skills with high attention to detail and accuracy Ability to manage multiple priorities and meet deadlines in a fast-[aced environment. Demonstrated problem-solving skills with a proactive and solution-oriented mindset Basic knowledge of ERP such as SAP, or similar platform is a plus Experience with EDI Required Behavioral Competencies Builds Customer Loyalty- Effectively meets internal/external customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty. Manages Work- Effectively managing one's time and resources to ensure that work is completed efficiently. Stress Tolerance- Maintains focus and productivity under pressure; adapts to dynamic priorities and fast-paced environments. Work Standards- Sets high performance standards and demonstrates accountability for accuracy and results. Contributes to Team Success - Collaborates effectively across functions; supports team goals and foster a cooperative work environment. Initiates Action - Proactively identifies opportunities for improvement, takes initiative to resolve issues before escalation Detail-Oriented - Ensure completeness and accuracy in payment application, reporting, and deduction documentation. Problem Solving - Applies analytical thinking to resolve complex claim issues and customer disputes. Communication - Clearly conveys information across teams, capable of writing professional emails and reports.

** **Hours: Monday - Friday, 8:00 AM - 4:30 PM EST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. + Demonstrates knowledge of financial processes, systems, controls, and work streams. + Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + Demonstrates ability to respond to non-standard requests from vendors and customers. + Possesses strong organizational skills and prioritizes getting the right things done. **_Responsibilities_** + Submitting medical documentation/billing data to insurance providers + Researching and appealing denied and rejected claims + Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing + Following up on unpaid claims within standard billing cycle time frame + Calling insurance companies regarding any discrepancy in payment if necessary + Reviewing insurance payments for accuracy and completeness **_Qualifications_** + HS, GED, bachelor's degree in business related field preferred, or equivalent work experience preferred + 2 + years' experience as a Medical Biller or within Revenue Cycle Management preferred + Strong knowledge of Microsoft Excel + Ability to work independently and collaboratively within team environment + Able to multi-task and meet tight deadlines + Excellent problem-solving skills + Strong communication skills + Familiarity with ICD-10 coding + Competent with computer systems, software and 10 key calculators + Knowledge of medical terminology **_What is expected of you and others at this level_** + Applies basic concepts, principles, and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments **Anticipated hourly range:** $22.30 per hour - $28.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description We are seeking a dependable and detail-oriented A/R Billing Specialist to join our healthcare team. This role is responsible for posting insurance and patient payments, entering charges for surgeries and services, monitoring accounts receivable, and assisting patients with billing questions both in person and over the phone. The ideal candidate is accurate, organized, able to multitask in a fast-paced environment, and communicates professionally with patients, staff, and physicians. Key Responsibilities Post insurance payments accurately and timely Post patient payments as requested Enter charges for surgeries, procedures, and other services Assist patients with billing and account inquiries, in person and by phone Print and balance daily day sheets and prepare receipts for deposit Follow up on insurance requests for additional information and claim denials Review accounts receivable aging reports and refile or follow up on claims as needed Assist with additional patient service duties as requested Responsibilities may be modified at management's discretion Minimum Education Requirements High school diploma or GED Experience & Background Minimum one year of experience in medical billing, accounts receivable in a healthcare setting Ability to perform basic mathematical calculations Experience with CPT and diagnosis codes preferred Proficient in typing, filing, and general computer use Required Skills & Competencies Accurately posts charges and payments, including proper use of modifiers Maintains strict patient confidentiality Communicates clearly and professionally with patients and staff Works collaboratively with physicians and team members Willing to assist in all patient service roles as needed Participates in required meetings and ongoing professional development Complies with all organizational policies including attendance, punctuality, and dress code Physical Requirements Ability to handle and count cash accurately with minimal errors Ability to sit for extended periods with occasional bending Ability to view and enter data into a computer for long periods Ability to communicate effectively via telephone Why Join Our Team Supportive and collaborative work environment Flexible PT scheduling Opportunity to grow within a well-established healthcare practice Excellent full-time benefits package, featuring health, dental, and vision coverage; short- and long-term disability; 401(k); generous PTO; and paid holidays.