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Account representative jobs in Scranton, PA - 155 jobs

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  • Customer Service Representative

    E.S. Kluft & Company

    Account representative job in Hazleton, PA

    E.S. Kluft & Company The Standard of Luxury and Comfort We're seeking a highly qualified, collaborative, professional, knowledgeable, and results-driven Customer Service Representative to support our growing mattress manufacturing company. Future employees will have the opportunity to join Health, Vision, Dental, and Life Insurance on the first of the month following the date of hire. We offer 10 holidays, vacation, sick pay, and 401k employer match E.S. Kluft & Company is known for a long story of building only the best mattress in the U.S.! We are the company of choice for luxurious high-quality mattresses and want to be the employer of choice for your next career employment opportunity. JOB PURPOSE The Customer Service Representative is responsible for providing effective customer service for all customers and assist in processing orders, RGA's, warranty claims and respond to product related questions. Works with Production, Sales and Accounting personnel to provide excellent customer service and resolve customer issues. MAIN DUTIES & RESPONSIBILITIES Provides excellent quality service that meets or exceeds the needs of our customers by timely responding to customer questions and resolving issues that may develop. Responds to customer inquiries in a positive manner. Researches customer issues and interfaces with Production, Sales and Accounting personnel to resolve any and all problems that may occur. Tracks all issue, errors and returns and ensures all issues, errors, and returns are completely closed or resolved. Processes Electronic Data Interchange (EDI) orders from customers. Assists with Returns and Warranty processes as required. Assists with answering incoming calls within the company as may be required. Assists Customer Service Manager with special projects as required. KPIs Maintain excellent customer relations and timely resolve issues. DIRECT REPORTS None QUALIFICATIONS At least 3 years Customer Service experience preferably within an order entry or order fulfillment role in the manufacturing industry. Experience with Customer Returns and Warranty Professional and effective communication skills (verbal and written). Ability to organize work and achieve daily tasks High school graduate Computer literate (Microsoft Office: Word, Excel, Email, etc.) Ability to perform general math calculations Self-motivated and able to work with little supervision.
    $28k-36k yearly est. 5d ago
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  • Lottery Sales Representative (District Lottery Representative) - Lackawanna

    Commonwealth of Pennsylvania 3.9company rating

    Account representative job in Scranton, PA

    The Pennsylvania Lottery is seeking an experienced, energetic sales professional to serve a specific sales territory within the Lackawanna County area. As a Lottery Sales Representative, you will provide product, guidance, and support to existing retailers while actively working with them to increase their sales. You will have a chance to utilize your sales experience to recruit new retailers, educate them on the benefits of joining our retailer network, and provide strategies that will help them succeed. Best of all, you will be working for one of the most respected brands in Pennsylvania and on behalf of a very important mission: to generate funding to benefit older Pennsylvanians. There is great satisfaction that comes from knowing that your work makes a significant and lasting difference in the lives of others. If you have sales experience, are motivated to exceed sales and recruitment goals and dedicated to delivering exceptional customer service, the Pennsylvania Lottery wants to talk to you! DESCRIPTION OF WORK As a Lottery Sales Representative, you will have the opportunity to seek out additional lottery license applicants while helping current and future licensed lottery retailers achieve and exceed their sales goals. Responsibilities include analyzing the effectiveness of licensees in the achievement of their sales objectives, conducting on-site inspections to determine if prospective retailers are compliant with the Lottery's accessibility program requirements, and providing ongoing training and support to ensure retailers' continued improvement and success. Our team will rely on you to explain lottery policies and procedures, analyze and explain statistical information, as well as apply marketing and sales principles and practices. You will also be responsible for helping retailers by recommending the type and location of marketing equipment and marketing materials to be placed in a particular type of business and conducting various sales and promotional activities. In this role, you will be required to navigate a web based portal, be proficient in the use of a PC and iPad, as well as read and interpret sales data. Bring your customer service expertise to our team and become a voice of the Lottery by building strong relationships while clearly communicating the value, procedures, and products to business owners and customers! This position is home headquartered, however you would be expected to report to the assigned area office on a weekly basis. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch. There will be at least once per month where the work hours will change to 11:30 AM to 7:30 PM for one week to maintain operational efficiency and maximize service to the Lottery and the public. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Four years of experience in progressively responsible sales or marketing work; or Any equivalent experience and training. Special Requirements: You must possess a valid motor vehicle operator's license. Additional Requirements: This position will travel to cover Lackawanna County. The candidate must reside in Lackawanna County in one of the following zip codes: 18411, 18501, 18503, 18504, 18505, 18507, 18508, 18509, 18510, 18512, 18517, 18518, or 18519. Relocation is not an option. You must have four or more years of sales experience. You must have four or more years of customer service experience in a sales environment. You must be able to lift/carry up to 40 pounds. You must be available to work the required work schedule of 8:30 AM to 4:30 PM. There will be at least once per month where the work hours will change to 11:30 AM to 7:30 PM for one week. You must abide by the prohibition guidelines and refrain from gambling in Pennsylvania casinos, or any casino outside of Pennsylvania with the same owners. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
    $45k-56k yearly est. 1d ago
  • Specialist, Billing

    Wright 4.2company rating

    Account representative job in Scranton, PA

    The Billing Specialist is responsible for all aspects of billing inpatient and outpatient claims. The Billing Specialist, a key position in the Revenue Cycle, facilitates the claims process, including accurate and timely claim creation, follow-up and correspondence with providers, insurance inquiries and patients. The incumbent will assist in the clarification and development of process improvements and inquiries in order to maximize revenues. Work is typically performed in an office environment, but this position has the option to work from home but may also be needed onsite for projects or team meetings from time to time. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements for this job description are not intended to be all inclusive. They represent typical elements considered necessary to successfully perform the job. Requirements ESSENTIAL JOB DUTIES and FUNCTIONS While living and demonstrating our Core Values, the Billing Specialist will: Perform and monitor all steps in the billing processes to ensure maximum reimbursement from patients, government and commercial payers as well as from special billing arrangements Prepare and submit clean claims to third party payers either electronically or by paper Follow billing guidelines and legal requirements to ensure compliance with federal and state regulations Respond to account inquiries from patients, payers, providers, and/or other staff as requested Identify and resolve patient/insurance billing issues Work closely with team members regarding claim appeals, denials, resolution, and education Understand Medicare, Medicaid and other commercial payer rules and regulations applicable to billing. Update providers, learners, office staff, clinics, and faculty of changes as appropriate Responsible for contributing to the areas for coding, billing, and documentation education that is being reviewed for all providers and residents, related to billing coding and errors. Responsible for contributing to new learner education related to billing and collections Understand the considerations of coding in Value Based payment contracts Responsible for reviewing and implementing changes from payer bulletins Use online healthcare databases and other resources for verification and claim status Deliver the highest quality service to internal and external customers Assist other members of the team with projects as needed Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations QUALIFICATIONS Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool Buy in and experience working in the EOS model (strongly preferred) Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride Certified Biller FQHC Billing
    $46k-57k yearly est. 60d+ ago
  • Billing Coordinator II

    Child Guidance Resource 4.3company rating

    Account representative job in Shavertown, PA

    The Billing Coordinator II assists the Revenue Cycle Manager with claims resolution, denial management, as well as processing private and public insurance authorization and benefits. Primary functions include research and resubmission of rejected claims, maintenance of excel worksheets related to cash receipts, performing liaison services with payers and various other billing responsibilities. Some responsibilities include: Compilation and timely submission of claims to Commercial Insurance plans, including pre-billing report review. Verification of acceptance of Electronic Data Interchange (EDI) transactions to commercial insurance payers, where applicable. Accurate and timely entry of Commercial Insurance payments and denials from weekly remittance advices. Completes Commercial Insurance denial research and resubmissions as needed. Monitoring and tracking Commercial Insurance batch A/R reports to determine and rectify reasons for outstanding claim balances. Transferring client liability balances to secondary payer, where applicable. Monitoring and tracking secondary payer batch A/R reports and collaborates with Managed Care Organization (MCO) Billing Coordinator II to determine and rectify reasons for outstanding claim balances. Communicates with programs regarding outstanding client liability balances and works to identify and resolve outstanding items. Provides support to Revenue Cycle Manager with all billing, reporting and program liaison responsibilities. Provides training and guidance to billing staff as lead team member. Who is CGRC? CGRC is a premier behavioral health provider that embraces our employees as partners in our organization's strategic plan. What can CGRC do for you? Do YOU want to be a Change Agent? If so, we want you to be a part of the Child Guidance partnership. Working here means being open to new experiences both as an individual and as part of a team. We offer the opportunity to develop your leadership competencies and career interests on a personal level. Join any of our organizational committees, task forces, or work groups. It is important to us that you enjoy a healthy work-life balance, and we will encourage you to have personal goals that focus on self-care. At CGRC, you can enjoy a relaxed working environment with flexible work schedules that allow for a healthy work-life balance. We encourage and support career development and there are always opportunities for you to learn and grow within the organization. We have a competitive compensation package and generous time off and benefits for eligible employees. You and your family can also enjoy discounts and offers through our Tickets at Work Program. CGRC is an eligible employer for the Public Service Loan Forgiveness Program. APPLY NOW TO JOIN OUR TEAM! Child Guidance Resource Centers is an Equal Opportunity Employer
    $32k-39k yearly est. Auto-Apply 35d ago
  • HVAC Account Representative

    Johnson Controls Holding Company, Inc. 4.4company rating

    Account representative job in Wilkes-Barre, PA

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time- 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out!: **************************** What you will do Under specific direction is responsible for the sale of Johnson Controls service offerings to owners, primarily at the Director level. Promote the Johnson Controls value proposition to building owners by providing technical solutions and operational expertise. Builds and manages long term customer relationships/partnerships with target and managed accounts. Responsible for customer satisfaction. Positions renewable service agreements as the foundation of managed account relationships. Performs the sales process to cultivate and manage long-term relationships and seeking out, qualifying and closing new sales opportunities. Obtain and close sales on a monthly basis. Seeks to expand the depth and breadth of Johnson Controls offerings within an account. How you will do it With direction from the supervising manager, sells the Johnson Controls offerings persuasively, persistently and confidently to building owners at the D-level while reaching optimal profit levels. Focuses on improving the existing building to allow the building owner to achieve business objectives. Manages ongoing, opportunities particularly focusing on selling services and retrofits. Sells, renews and expands renewable service agreements, including multi-year agreements, to both new and existing customers. Builds partnering relationships with the owner or owner representatives responsible for the decision-making process to drive the sale of Johnson Controls service offerings. Actively listens, probes and identifies concerns. Understands the customer's business and speaks their language. What we look for Required Bachelor's degree in business, engineering, or Equivalent SALES Experience in HVAC or Building Automation Industry Required A minimum of six (6) years of progressive field sales experience. At least one year successfully selling HVAC or building automation system service or projects. Demonstrates a commitment to integrity and quality in business. Excellent initiative and interpersonal communications skills. Demonstrated ability to influence account decision makers at key levels. HIRING SALARY RANGE: $61,000-82,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at ****************************************** #LI-Onsite #LI-KP1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $61k-82k yearly Auto-Apply 34d ago
  • Guidewire Policy Center/Billing Center

    Sonsoft 3.7company rating

    Account representative job in Clarks Summit, PA

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation, and deployment. At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers. Analytical and Communication skills. Project, talent management and thought leadership. Experience and desire to work in a consulting environment that requires regular travel. At least 7 years of IT experience in Insurance Domain with Guidewire expertise. Perform as a technical subject matter expert for Guidewire product. Analytical and Communication skills. Experience with project management. Experience and desire to work in a management consulting environment that requires regular travel. Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education Additional Information Connect with me @ ******************** WaseemRaheelAhmed for direct clients requirements ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time Note:- 1.This is a Full-Time & Permanent job opportunity for you 2.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply 3. No OPT-EAD, H1B & TN candidates please 4.Please mention your Visa Status in your email or resume
    $33k-42k yearly est. 2d ago
  • Account Representative - State Farm Agent Team Member

    Elizabeth Cavallin Rushefski-State Farm Agent

    Account representative job in Old Forge, PA

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Elizabeth Cavallin Rushefski - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-52k yearly est. 7d ago
  • Account Representative - State Farm Agent Team Member

    Jennifer West-State Farm Agent

    Account representative job in Wilkes-Barre, PA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jennifer West - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-52k yearly est. 21d ago
  • Account Representative - State Farm Agent Team Member

    Sean Black-State Farm Agent

    Account representative job in Berwick, PA

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Sean Black - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $32k-52k yearly est. 11d ago
  • Account Representative - State Farm Agent Team Member

    Chuck McAveney-State Farm Agent

    Account representative job in Shavertown, PA

    Job DescriptionBenefits: License Reimbursement Salary Plus Commission/Bonus Health Stipend Retirement Stipend Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Chuck Mcaveney - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-52k yearly est. 30d ago
  • Account Representative

    Adams Outdoor 3.6company rating

    Account representative job in The Hideout, PA

    . Adams Outdoor Advertising (AOA), the 4 th largest and largest private Outdoor Advertising firm in the U.S., is seeking an experienced Account Representative responsible for selling outdoor advertising concepts to current and prospective clients within the market utilizing existing inventory while obtaining customer satisfaction, both internally and externally. The primary focus and responsibilities of the position is to manage activities associated with smaller accounts which generate $10,000 or less in revenue annually. The core objective is to grow these accounts, maintain good relationships and perform the functions of a typical Account Executive pertaining to activity on the accounts (i.e. contracts, PA's, renewals, etc.). The Account Representative will also be responsible for managing the majority of the call-ins and determining their potential revenue opportunity in conjunction with sales management. ESSENTIAL FUNCTIONS OF POSITION INCLUDE: Work with existing clients as well as new business on outdoor advertising campaigns through upselling, cold calling, and on-going discussions primarily through phone calls. Handle call-in inquiries and work with sales management to determine the potential revenue opportunity. Identifies advertising needs of clients based on features and benefits of the product. Creates and proposes advertising recommendations that best suit customer needs. Prepares accurate advertising contracts on behalf of Adams Outdoor Advertising. Submits all advertising contracts and schedules to the Sales Management for approval. Meets and/or exceeds stated annual revenue growth objectives. Manage all facets of client accounts ensuring long-term business relationships with AOA are secured. Facilitates face-to-face meetings with clients when required. Prepares various reports as required. Completes all sales-related paperwork as required. Adheres to collection procedures as prescribed by Adams Outdoor Advertising. Assists with special projects that may be assigned. Displays conduct and behavior which is positive and professional both in the internal and external environment. Must have and maintain a valid driver's license with a satisfactory driving record in order to operate a personal vehicle on company business. PREFERRED QUALIFICATIONS: Bachelor's degree in Sales and Marketing or equivalent experience Excellent written and oral communication skills Proficient with computer software and technology ADAMS OUTDOOR ADVERTISING: AOA, founded in 1983 by Steve Adams, is the 4 th largest, and largest privately-held, Outdoor Advertising operator in the U.S.. AOA operates in the following 12 markets: Ann Arbor/Kalamazoo/Lansing (MI), Beaufort/Charleston/Florence (SC), Charlotte (NC), Eastern Pennsylvania (PA), Madison (WI), Norfolk (VA), Peoria and Champaign (IL). Searchlight Capital Partners, a leading global private investment firm, in partnership with British Columbia Investment Management Corporation, one of the largest asset managers in Canada, invested in AOA in 2021. The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. #LI-Onsite
    $31k-43k yearly est. Auto-Apply 60d+ ago
  • Account Representative - State Farm Agent Team Member

    Mike Peterson-State Farm Agent

    Account representative job in Pocono, PA

    Job DescriptionBenefits: Hiring bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Mike Peterson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-53k yearly est. 18d ago
  • Account Representative - State Farm Agent Team Member

    David Giarratano-State Farm Agent

    Account representative job in East Stroudsburg, PA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Paid time off ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for David Giarratano - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $33k-53k yearly est. 21d ago
  • Patient Accounts Representative - Full-Time

    Wayne Memorial Health System & Community Health Centers 4.4company rating

    Account representative job in Honesdale, PA

    Full-Time (This is not a remote position) Responsible for answering incoming patient phone calls, Verifying insurance coverage, processing payments, resolving billing inquiries, communicating with patients about their outstanding balance, working with insurance companies to ensure accurate claims submission and timely reimbursements. Billing hospital claims to various insurance carriers and governmental agencies following up on unpaid claims with various insurance carriers and/or governmental agencies, which could include following up with collection agencies, attorneys and/or other third-party agents. Minimum Requirements Requires the ability to communicate effectively via verbal and written skills. Good computation and organizational skills, able to understand an Insurance Explanation of Benefits. Detail oriented and understands basic problem solving skills. Related office experience and computer skills preferred via Microsoft Excel and Word products.
    $30k-36k yearly est. 16d ago
  • Medical Billing Specialist

    Wayne Memorial Community Health Centers 3.3company rating

    Account representative job in Honesdale, PA

    Wayne Memorial Community Health Centers (WMCHC) is seeking a Medical Billing Specialist to join the team at our Wayne Memorial CHC billing office. This position is responsible for coding and entering charges for CHC physician practices and physicians under billing agreements. WMCHC's Mission Wayne Memorial Community Health Centers creates and sustains healthy rural communities by providing accessible, high quality medical, dental, and behavioral health care for all, while recognizing and addressing other factors that influence health outcomes. If our mission inspires you and you are willing to go the extra mile for our patients, please feel free to apply for this or future employment opportunities for which you meet the minimum qualifications. Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a WMCHC representative. What you will do as a WMCHC Medical Billing Specialist: Accurately and legibly codes super bills with ICD-10-CM and CPT-4 codes. Enters proper information from superbills into the computer system. Follows up with the physician office for information needed to complete data entry of bills. Reports ongoing issues with physician offices to coordinator. Reconciliation of super bills, day sheets, computer reports and bank deposits. Post payments, adjustments-recording information from explanation of benefits. Payments/adjustments must be posted in a timely manner All adjustments must be reviewed for appropriateness prior to posting. Only adjustments on an explanation of benefit and within contract guidelines are to be posted without the coordinator's review. Reconciliation of posting via computer and bank deposits Timely filing of all secondary claims Month-end process: All charges, payments and adjustments need to be entered by the second work day of the new month. Follows up with insurance companies who request information or call regarding patient accounts or accounts greater than 60 days old. Follows up with patient calls with a response to the patient within one working day. Quarterly reviews of aged trial balance. Rebilling insurance/patient. Getting accounts ready for collections if needed. Keeps abreast of new coding and insurance regulations and guidelines through seminars, newsletters, journals, internet. Reviews billing guidelines to make sure data entry/insurance forms are correct. Continuous daily operations of CHC. Daily filing of CHC explanation of benefits. Daily organization of incoming and outgoing mails. Organization of 1500/319 forms, superbills, day sheets. Performs other duties as assigned to support the efficient operation of the department. Qualifications Minimum Qualifications Requires the ability to communicate effectively, good organization skills, and detail oriented Personable phone skills and computer experience preferred Self-motivated, good at managing time effectively, and able to work well with others and independently Must be willing to learn and keep abreast on all billing guidelines and third party requirements Experience with medical terminology, ICD-10-CM and CPT-4 coding and medical billing preferred. Benefits: Medical, Dental, Vision Life Insurance Short-Term Disability Long-Term Disability Generous Paid Time Off (PTO) 403 (b) Retirement Plan Matching
    $32k-45k yearly est. 10d ago
  • Account Representative - State Farm Agent Team Member

    Kevin Kendall-State Farm Agent

    Account representative job in Albrightsville, PA

    Job DescriptionBenefits: 401(k) matching Opportunity for advancement Training & development ROLE DESCRIPTION: Kevin Kendall - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. Work alongside your agencys team to ensure successful long-lasting customer relations. QUALIFICATIONS: Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Ability to effectively relate to a customer Property & Casualty license BENEFITS: Salary plus commission/bonus Paid time off (vacation and personal/sick days) Health benefits Profit sharing Growth potential/Opportunity for advancement within my office Licensing reimbursement after 3 months Signing bonus for pre-licensed professionals
    $33k-52k yearly est. 1d ago
  • Guidewire Policy Center/Billing Center

    Sonsoft 3.7company rating

    Account representative job in Clarks Summit, PA

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description At least 7 years of experience in Guidewire product configuration/integration, solutions evaluation, validation, and deployment. At least 6 years of experience in problem definition, Architecture, Design and Implementation in a client facing role for US based Insurers. Analytical and Communication skills. Project, talent management and thought leadership. Experience and desire to work in a consulting environment that requires regular travel. At least 7 years of IT experience in Insurance Domain with Guidewire expertise. Perform as a technical subject matter expert for Guidewire product. Analytical and Communication skills. Experience with project management. Experience and desire to work in a management consulting environment that requires regular travel. Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education Additional Information Connect with me @ ************************************* for direct clients requirements ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time Note:- 1.This is a Full-Time & Permanent job opportunity for you 2.Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply 3.No OPT-EAD, H1B & TN candidates please 4.Please mention your Visa Status in your email or resume
    $33k-42k yearly est. 60d+ ago
  • Specialist, Payment and Accounts Receivable

    Wright 4.2company rating

    Account representative job in Scranton, PA

    The Payment & Accounts Receivable Specialist provides financial, administrative and clerical services to ensure accuracy and efficiency of billing operations. This position performs payment posting, insurance denial posting and AR follow up, insurance submission, patient refund preparation, prepares deposits and other AR tasks. Work is typically performed in an office environment, but this position has the option to work from home but may also be needed onsite for projects or team meetings from time to time. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements for this job description are not intended to be all inclusive. They represent typical elements considered necessary to successfully perform the job. REPORTING RELATIONSHIPS The position reports to the Director of Revenue Cycle. No staff report to this position. ESSENTIAL JOB DUTIES and FUNCTIONS While living and demonstrating our Core Values, the Payment & Accounts Receivable Specialist will: Post all mail and EFT insurance and personal payments to patient's accounts Post denials to patient accounts and follow up with payer Transfer copay/co-insurance and deductible balances to patient responsibility Reconciliation of daily deposits Perform remote bank deposit for checks received in the mail Knowledge of EOB's, EFT's and ERA's Analyze EOB's, balance healthcare insurance and patient payments Perform adjustments and credits to medical accounts as needed Follow up on outstanding accounts receivable, focusing on maintaining aged receivables within 90 days of days outstanding. Includes researching aged account reports, outstanding “to-do” list, and processing problematic EOB's Make all necessary corrections in the billing system. Research and resolve claims rejected by payer Use online Healthcare databases and other resources for verification and claim status Deliver the highest quality medical customer service to healthcare providers and internal providers Assist other members of the team with other projects as needed Research outstanding credit balances and prepare requests for refunds Other duties as assigned by management Requirements QUALIFICATIONS Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool Buy in and experience working in the EOS model (strongly preferred) Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride High school degree or equivalent 1 - 3 years medical billing/claims experience Knowledge of EOBs, EFTs and ERAs Experience in CPT codes and ICD 10 coding preferred Experience with electronic medical records preferred FQHC billing and payment posting preferred, but will train the right candidate Medent experience preferred Knowledge of Microsoft Office software Must be focused, self-directed, organized, and have demonstrated problem-solving abilities Accurate and precise attention to detail Excellent verbal and written communication skills Able to work both independently and as part of a team
    $49k-60k yearly est. 60d+ ago
  • Account Representative

    Adams Outdoor 3.6company rating

    Account representative job in Lake, PA

    Job Description . Adams Outdoor Advertising (AOA), the 4th largest and largest private Outdoor Advertising firm in the U.S., is seeking an experienced Account Representative responsible for selling outdoor advertising concepts to current and prospective clients within the market utilizing existing inventory while obtaining customer satisfaction, both internally and externally. The primary focus and responsibilities of the position is to manage activities associated with smaller accounts which generate $10,000 or less in revenue annually. The core objective is to grow these accounts, maintain good relationships and perform the functions of a typical Account Executive pertaining to activity on the accounts (i.e. contracts, PA's, renewals, etc.). The Account Representative will also be responsible for managing the majority of the call-ins and determining their potential revenue opportunity in conjunction with sales management. ESSENTIAL FUNCTIONS OF POSITION INCLUDE: Work with existing clients as well as new business on outdoor advertising campaigns through upselling, cold calling, and on-going discussions primarily through phone calls. Handle call-in inquiries and work with sales management to determine the potential revenue opportunity. Identifies advertising needs of clients based on features and benefits of the product. Creates and proposes advertising recommendations that best suit customer needs. Prepares accurate advertising contracts on behalf of Adams Outdoor Advertising. Submits all advertising contracts and schedules to the Sales Management for approval. Meets and/or exceeds stated annual revenue growth objectives. Manage all facets of client accounts ensuring long-term business relationships with AOA are secured. Facilitates face-to-face meetings with clients when required. Prepares various reports as required. Completes all sales-related paperwork as required. Adheres to collection procedures as prescribed by Adams Outdoor Advertising. Assists with special projects that may be assigned. Displays conduct and behavior which is positive and professional both in the internal and external environment. Must have and maintain a valid driver's license with a satisfactory driving record in order to operate a personal vehicle on company business. PREFERRED QUALIFICATIONS: Bachelor's degree in Sales and Marketing or equivalent experience Excellent written and oral communication skills Proficient with computer software and technology ADAMS OUTDOOR ADVERTISING: AOA, founded in 1983 by Steve Adams, is the 4th largest, and largest privately-held, Outdoor Advertising operator in the U.S.. AOA operates in the following 12 markets: Ann Arbor/Kalamazoo/Lansing (MI), Beaufort/Charleston/Florence (SC), Charlotte (NC), Eastern Pennsylvania (PA), Madison (WI), Norfolk (VA), Peoria and Champaign (IL). Searchlight Capital Partners, a leading global private investment firm, in partnership with British Columbia Investment Management Corporation, one of the largest asset managers in Canada, invested in AOA in 2021. The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. #LI-Onsite Powered by JazzHR w5cMmfRqzf
    $31k-43k yearly est. 23d ago
  • Physician Billing, Patient Account Representative

    Wayne Memorial Health System & Community Health Centers 4.4company rating

    Account representative job in Honesdale, PA

    Full-Time. Responsible for processing insurance claims, collecting payments from patients and resolving any problems that may occur during the payment process. Minimum Requirements Physician billing coding experience required. Requires the ability to communicate effectively via verbal and written skills. Good computation and organizational skills, able to understand an Insurance Explanation of Benefits. Detail oriented and understands basic problem solving skills. Related office experience and computer skills preferred via Microsoft Excel and Word products.
    $30k-36k yearly est. 60d+ ago

Learn more about account representative jobs

How much does an account representative earn in Scranton, PA?

The average account representative in Scranton, PA earns between $26,000 and $64,000 annually. This compares to the national average account representative range of $26,000 to $51,000.

Average account representative salary in Scranton, PA

$41,000

What are the biggest employers of Account Representatives in Scranton, PA?

The biggest employers of Account Representatives in Scranton, PA are:
  1. Cintas
  2. Elizabeth Cavallin Rushefski-State Farm Agent
  3. Innovativ Pharma, Inc.
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