Account representative jobs in Vega Alta, PR

ATENTO, is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems. We are looking for a Customer Service Representative. What would you do in this role: Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns. Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional products, features, and services, and collecting past due balances. Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service. Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with client's policy. Approaches each call with a can-do mindset and treats each customer with respect, courtesy, and a genuine desire to help. Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role. TO BECOME PART OF OUR TEAM: High school diploma or equivalent required. Bilingual English/Spanish Minimum of 1-2 years of experience in Customer Service Experience in Sales/Cross sales is preferred but not required. Applies acquired job skills and company policies and procedures to complete assigned tasks. Works on generally routine assignments, occasionally deviating from defined procedures. Strong communication and customer relation skills. Willingness to continuously learn about new products, systems, and policies. Pass computer and typing test assessment. Demonstrate skills in courtesy, concern, timely resolution, value creation, and relationship building. WHAT'S IN IT FOR YOU? A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with Endless career opportunities and clear paths for career development A competitive salary Inclusive perks and benefits, including Employee Discount on cell phone services. Opportunity for monthly performance incentives and commissions Benefits package (Medical Insurance) Joining a team and building a positive relationship of teamwork, trust, and excellence CALL US HOME: If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 150,000+ people around the globe choose to call ATENTO home. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Sales Representative Metro and North Central Area Who are we? We are the authorized distributor of the Diabetes medical equipment Dexcom (Continuous Glucose Monitor) and Tandem (Insulin Pumps), among other brands, in Puerto Rico and the Caribbean. Overview: Attend targeted meetings with physicians, associations, and related personnel to present product advantages and ensure follow-up is completed until the sales cycle is closed, thereby meeting the established Company goals. Responsibilities: Follow established promotional plans and strategies to sell the glucose monitor to potential customers through key physicians, office and nursing personnel, patients, associations, etc. Prepares, guides, and offers presentations to all potential clients and follows up on them. Establishes and maintains excellent business relations with all targeted providers and key personnel (e.g., community opinion leaders). Interacts with customers in one-to-one sessions, sales team meetings, and stand-up presentations. Explain treatment and benefits to customers to appropriately oversee their medical condition. Provides samples to physicians as applicable and maintains records and accountability for samples. Proactively maintains abreast of changes in their medical field. Creates detailed service business plans to serve key customers. Discusses characteristics and clinical studies about diabetes products with physicians and other potential customers (i.e., key opinion leaders and associations). Creates and maintains customer profiles and call notes, and sets the next call objective after every customer contact. Plan and direct strategies and projects that generate sales. Monthly evaluates results versus assigned objectives. Analyzes assigned territory sales performance data and identifies and shortly attends to areas for improvement. Develop, discuss, and report on sales efforts and the status of the weekly itinerary and routing schedule to meet call plan goals. Develop customer-specific team action plans to report results on a weekly basis. Educate physicians, patients, nurses, educators, and other referral sources regarding the importance of intensive diabetes management and continuous glucose monitoring for patients. Utilize approved sales collateral to support promotional and territorial needs. Represent the Company in industry events, like conventions, conferences, or any other activity where their assistance is required. Must comply fully and consistently with all company policies, procedures, applicable laws, and regulations to maintain appropriate business and employment practices. May carry additional duties and responsibilities as assigned, according to the requirements of education and experience mentioned in this document. Requirements: Bachelor's degree in business administration, pharmacy, science, marketing, finance, or related fields, or Associate's degree or two years of studies equivalent to 60 approved university credits. At least three (3) years of experience in sales or related areas, preferably with experience in Diabetes, Pharma, Science, or the Health Care industry. Minimum of two (2) years of experience in sales and promotion of products and services, preferably in the Diabetes and or health industry. Languages: Spanish - Advanced (comprehensive, writing, and verbal) English - Advanced (comprehensive, writing, and verbal) A valid driver's license in the Commonwealth of Puerto Rico. Demonstrates in-depth product, market, and competitor knowledge. Computer literate (Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams). Ground Transportation required (car allowance provided). Excellent organization skills (monitoring and reporting). Ability to work collaboratively with colleagues and staff to create individual and team results (team-oriented environment). Solid research, analytical, and technical skills. Excellent communication, persuasion, negotiation, and leadership skills (able to sell the product, personalized service, and influence opinion leaders). Capability to manage priorities and workflow. Versatility, agility, and willingness to work within constantly challenging priorities with enthusiasm. Proven capacity to handle multiple tasks and meet deadlines while maintaining high-quality standards. Understanding of the local healthcare environment, customers, and competition. Flexibility to work irregular working hours, weekends, and holidays when required. Equal Opportunity Employer

DATA ENTRY - PART TIME Who are we? For almost 30 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and precision. Our commitment is, to be a leader in the transformation of pathology to the digital world . In 2020 we deployed our digital pathology platform, being the first organization in Puerto Rico to make the transformation. Known worldwide for operationalizing the use of Artificial Intelligence (AI) in the diagnosis of prostate and breast cancer, CorePlus stands out for being avant-garde. If innovation and passion appeal to you, we invite you to join our mission and become part of our family; we offer excellent benefits including health plan, dental, vision, 401k, paid vacation, and life insurance. The Position CorePlus is seeking a detail-oriented Part-Time Data Entry Clerk to support accurate entry, review, and analysis of information within our CRM system. This role is critical to maintaining data integrity and ensuring that client and operational information is complete, accurate, and up to date. The ideal candidate is highly organized, detail-focused, and comfortable working with computer systems in both Spanish and English. Key Responsibilities - Enter, update, and maintain accurate data in the company's CRM system - Review data for accuracy, completeness, and consistency - Identify, flag, and correct errors or inconsistencies in records - Analyze CRM data to ensure proper classification and organization - Verify information against source documents and systems - Maintain confidentiality and security of sensitive information - Support operational and administrative teams with data-related tasks - Follow established procedures and data-entry standards - Generate basic reports or data summaries when requested Requirements & Qualifications - High school diploma or equivalent (Associate degree preferred) - Experience in data entry, administrative support, or similar role preferred - Strong computer skills, including CRM systems and Microsoft Office - Exceptional attention to detail and accuracy - Ability to read, write, and understand Spanish and English fluently - Ability to work independently and manage tasks with minimal supervision Work Schedule Part-time schedule; hours determined based on operational needs CorePlus is an equal employment/affirmative action opportunity employer. It does not discriminate against any qualified person on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.

**Working Location: Puerto Rico, Ponce** **Workplace Flexibility: Field** **_For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. _** **_ _** Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. Our five Core Values empower us to achieve Our Purpose: **Patient Focus, Integrity, Innovation, Impact and Empathy.** Learn more about Life at Olympus: ************************************** . **Job Description** Maximizes sales profits and increases the division's market share within a designated territory. Responsible for product sales and service general management and business record keeping of a designated territory as well as to keep current in the knowledge ofthe healthcare industry to reach sales goals while complying with Olympus Policies and Procedures. **Job Duties** + Creates sales within a defined customer base by: promoting division products and services, maintaining a level of performance in aspecified territory which meets or exceeds the sales objectives established by the company, establishing and maintaining relationships with physicians, nurses, hospital management, and other areas ofsurgical services. + Provides necessary and appropriate after saleservice to customer base including: installation assistance, training on use and operation of equipment, troubleshooting problems. + Provides input to Regional Sales Manager, Marketing Department and others as requested by management. + Develops and maintains territory customer database as well as competitive database. + Attends trade shows as necessary to demonstrate Olympus equipment and meet with potential andcurrent customers. + Attends seminars and sales meetings in order todevelop knowledge about divisions products and procedures for these products. + Performs other related duties as assigned. **Job Qualifications** **Required:** + Bachelors Degree in Business Sciences or a related field (or equivalent knowledge). + Minimum of two (2) years of prior sales or marketing experience is required. + Must possess basic computer skills (MS Office) and strong communication (verbal & written) interpersonal and organizational skills. + Must possess a high degree of initiative and creativity and the ability to meet deadlines and work with minimal supervision. + Must be able to travel as required. **Preferred:** + A specialized knowledge of human anatomy physiology and related diseases of the body where Olympus products might be utilized is preferred. + Prior sales or marketing experience with medical devices or within a hospital medicale nvironment is highly preferred. + Medical sales experience in a hospital with operating room or surgicalfamiliarity a plus. **Why join Olympus?** We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture. **Equitable Offerings you can count on:** + Competitive salaries, annual bonus and 401(k)* with company match + Comprehensive medical, dental, vision coverage effective on start date + 24/7 Employee Assistance Program + Free live and on-demand Wellbeing Programs + Generous Paid Vacation and Sick Time + Paid Parental Leave and Adoption Assistance* + 12 Paid Holidays + On-Site Child Daycare, Café, Fitness Center** **Connected Culture you can embrace:** + Work-life integrated culture that supports an employee centric mindset + Offers onsite, hybrid and field work environments + Paid volunteering and charitable donation/match programs + Employee Resource Groups + Dedicated Training Resources and Learning & Development Programs + Paid Educational Assistance *US Only **Center Valley, PA and Westborough, MA **Are you ready to be a part of our team?** Learn more about our benefits and incentives: **************************************/benefits-perks . At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world. Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit ********************** . **You Belong at Olympus** We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply. **_Applicants Requesting Accommodations:_** Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (***************. **Let's realize your potential, together.** It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law. Posting Notes: || United States (US) || Puerto Rico (US-PR) || Ponce || Sales

Sales Representative - Cayey, Puerto Rico Symbiotic Services is actively recruiting on behalf of a leading tobacco industry partner. As a key player in consumer goods, the company is known for bold thinking, innovation, and a challenger mindset. Position Overview The Sales Representative will drive product placement and growth across retail locations. Responsibilities include securing product orders, expanding shelf space, executing promotional strategies, and building strong retailer relationships within the assigned territory. Key Responsibilities Sell company products and promotional programs to retailers Develop customized selling plans and leverage product knowledge Execute retail coverage plans and meet assigned sales objectives Build and maintain strong retail partnerships Monitor in\-store promotional placement, pricing, and display execution Report customer and market insights to leadership Ensure compliance with partnership agreements Qualifications - Minimum Requirements High School Diploma or GED Must be 21 years or older Valid driver's license Proficiency in Microsoft Office and Teams Strong communication, organization, and time management skills Ability to work independently and manage multiple tasks Preferred Qualifications Bachelor's degree in Business Administration or related field At least one year of sales experience Work Environment Must reside within or near the Cayey, Puerto Rico territory Moderate physical activity; occasional lifting (10\-50 lbs) Travel within territory required Frequent use of computer and vehicle To apply or learn more about this opportunity, contact Symbiotic Services today. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"254223089","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Communications"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"City","uitype":1,"value":"Cayey"},{"field Label":"State\/Province","uitype":1,"value":"Puerto Rico"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"00736"}],"header Name":"Sales Representative","widget Id":"**********00107164","awli IntegId":"urn:li:organization:27220473","is JobBoard":"false","user Id":"**********00104003","attach Arr":[],"awli ApiKey":"78dysow3rprvfr","custom Template":"3","awli HashKey":"a179e8be41e39d9c8b00aa88a96acf394bbd89aec4e21acf66356b80c5a19caff4d4db470f6d001f02210accbe3036482c0b51f53108ef5b49de6e58868d9ce8","is CandidateLoginEnabled":true,"job Id":"**********19783016","FontSize":"15","google IndexUrl":"https:\/\/symbioticservices.zohorecruit.com\/recruit\/ViewJob.na?digest=JrcjtofSWnPeHEgpirwvn.5nKigpUiD@YX08UHSsY0k\-&embedsource=Google","location":"Cayey","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"hh7l8a4366d988b7f4110**********702b06"}

Company Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals” Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company. We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 3,400 team members and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Customer Service Specialist to be part of our Melaleuca Store. Overview Provide World-Class Customer Service to our customers and employees. Ensure no or minimal wait times for our customers to complete order at checkout. Maintain a clean, brand and in-stock store throughout the day. Have a basic understanding of all Melaleuca products and services and able to articulate benefits and uses to our customers. Increase average orders through sales techniques, including but not limited to product education and upselling by face-to-face contact with customers. Responsibilities Essential Assembles and displays product specials and graphics in a pleasing professional presentation Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary Answers customer inquiries and questions with knowledgeable and professional assistance Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, specials, etc.). Logs customer orders accurately and courteously by inputting correct data and being familiar with all products, policies, and procedures, etc. Fills accurately over‑the‑counter orders by taking the invoice from the printer, locating items on the shelf, bagging the order for the customer, etc. Maintains a clean professional store atmosphere by cleaning, arranging, and displaying of product Assists Coordinator with Cash Reconciliation, and balancing the tills each day. Follows proper opening and closing physical security routines. Additional Performs other duties as assigned or needed Qualifications Essential Thorough knowledge of company policies, procedures, and the company marketing plan. 10 key by touch. 40 wpm typing. Detailed work and organizational skills. Ability to analyze problems and create solutions. Ability to work independently and professionally and follow through on projects. Ability to prioritize and organize Ability to maintain confidentiality of sensitive areas. Written and verbal communication skills. Ability to work under stress. Standing, sitting, or walking for duration of shift. Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc. Manual dexterity for such duties as wiping, dusting, cleaning, toting, etc. Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner. Visually read reports, computer screen, bottles, products, batch numbers, etc. Computerized accounts receivable experience. Good math skills (add, subtract, multiply, and divide). Strong customer relation skills for conflict situations. Ability to lift a minimum of 40 lbs. Pulling, stretching, bending, and lifting for duration of shift. Ability to perform the essential duties and responsibilities with efficiency and accuracy. Additional Ability to climb stairs. Word processing, graphics and spreadsheet skills. Ability to lift 40 lbs. Work overtime as needed Why Melaleuca Great culture-you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats our team members with respect. Our team members and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all team members are on a first name basis-it feels more like a family than a multi-national corporation. Excellent compensation-in addition to a competitive wage and bonus incentive program, we offer comprehensive benefits for our full-time team members that include all you would expect plus some remarkable surprises, such as a longevity bonus.

**What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description The Group Billing Coordinator ensures proper review, timely processing and communication of all guest and group billing and collection thereof in accordance with the Hotel's standard operating procedures. Education & Experience • High school graduate. • College degree in a related field. • Experience in a hotel or related field preferred. • Fully bilingual (English/ Spanish). • Computer proficiency. • Able to work a flexible schedule including weekends and holidays Physical Requirements • Flexible and long hours sometimes required. • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Job Description General description The Business Development Center (BDC) Coordinator is responsible for providing quality customer service and attention. Meet the needs and exceed the expectations of our client, through constant monitoring before, during and after the service. Work hand in hand with the Services Department to meet the goals established by the department. Essential Duties and Responsibilities: Receive calls from the Service Department. Identify the needs of GHK, LLC customers. using the scripts of the BDC Department. Guide them and offer them different service alternatives in order to coordinate an appointment. Create convenient appointments for clients, using the scripts of the BDC Department, with the purpose that they attend on the agreed day and time. The appointment must be registered through the CDK appointment system. Always in coordination with the Service Department (Advisor, Parts and Workshop; Manager and Workshop Manager) to guarantee that the resources are available to attend the appointment. Write down a progress note for every client with whom you have effective or ineffective contact, whether by phone, email, or voicemail. Coordinate and confirm appointments with our clients, using the scripts of the BDC Department, to ensure that they are presented and if any need arises (change of appointment, time, etc.) it is attended to. This is for the purpose of ensuring the client's visit. Ensure a good level of production among Service Advisors and Technicians available for the day in question. Keep a record of the clients mentioned, through the CDK system. Clients who do not show up for their appointments (No show) will be identified using the scripts of the BDC Department. The client will be called to verify why they could not attend their appointment and arrange it again. This is for the purpose of ensuring the client's visit. Have good management of time and equipment (computer, telephone, programs, etc.) through training on supplier portals and/or training with assigned instructors or Manager. This is so that they comply with the required functions of the position and the goals established in the department. Update and maintain our client's database using department guidance. This will help us stay in touch and maximize prospecting opportunities through the Follow-up Program and department guidelines. If necessary, meet with the Manager to review and update work plans. That is, re-coordinate scheduled appointments due to emergency cancellations or unplanned absences or due to lack of parts in inventory and they do not have the capacity to attend these appointments. Complete any additional tasks not covered in this list but related to the functions and duties of the BDC position. This means making special calls, writing letters, notes or any other matter that is directly related to customer service. Requirements High school diploma or more It must be organized (structured). Willing to work overtime and weekends. Oral and written communication skills (English and Spanish). Excellent interpersonal communication and writing skills. Ability to make decisions, establish priorities and work as a team *EEO

As a Customer Service Representative , you will be responsible for providing telephone guidance to clients and/or insured members, according to their requests and needs, ensuring first-contact resolution. You will play a key role in the service experience by offering professionalism, courtesy, and excellence. Essential Duties: Communicates with members by phone to provide information about their respective health insurance plan services. Offers guidance, support, and educational services on non-clinical matters related to the different plan coverages and promotions. Manages incoming calls and refers them to the appropriate resources based on the member's specific needs. Documents and records transactions, including details of inquiries and actions taken. Refers unresolved customer complaints to a supervisor or designated departments for further investigation. Supports other Contact Center projects. Conducts outbound phone interviews with members regarding services, satisfaction levels, and follow-up activities. Participates in training and development sessions. Ensures confidentiality and compliance with all applicable state and federal health call center regulations, including HIPAA and internal policies for handling confidential information. Immediately reports any Protected Health Information (PHI) exposure to the supervisor. Complies with core and functional trainings, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC). Requirements: Minimum of one (1) year of experience in Customer Service. Completed high school and/or university credits (preferred). Advanced knowledge of computer applications and/or Microsoft Office. Strong customer service orientation and commitment. Excellent verbal and written communication skills. Fast documentation and internet navigation skills. Availability for rotating shifts (including weekends/holidays), Monday to Sunday from 7:00 a.m. to 7:00 p.m. What are the benefits of joining our team as a Health Services Representative? Training in service, regulatory aspects, and healthcare. 24/7 Telemedicine service. Free employee health and wellness programs. Opportunities for growth and development. Contributing to the health and well-being of the population. Paid leave benefits. Position Type: Full-time or Part-time Work Location: On-site position in Guaynabo, PR EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)

We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. Attends all call types - from order status, billing balances and/or repair status. To create and maintain service documentations for a new service request, claim or technical situations using the systems assigned by the company. Orientation for a new services or rates plans. Perform outgoing calls to confirm completed service and repairs orders. Promote and develop the VISION of the company within the group. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In charge of handling all external and internal Customer issues related to service via telephone calls, email or fax, analyze them using the operations systems and to reply any request with a time frame of 30 to 60 seconds. Maintain an average call monitoring percentage of no less than 85% (Satisfactory). Responsible to refer any situation to the right area/department using the operations systems provided. In charge to manage in excellence all the Customer calls following the VISION of the Company. Responsible of handling the assigned duties and follow the ongoing process according to the rules and procedures established in the Operations Department. Assist the Customer in billing, collections request, services orientation, order status. Handle customer calls of repairs, but not limited to, POTS, and SF services. Complete basic troubleshooting for POTS services. Responsible to realize outgoing calls to confirm service for repairs and service orders completed, provide status and testing. Responsible of reporting and escalating to the Specialist, Supervisor or Manager any unusual situation with the service identified while communicating and helping the Customer. Responsible of updating on a daily basis all the operations systems and related departments with the corresponding information and actions taken in a short, detailed and clear manner to facilitate reading and understanding. Responsible of processing investigations or special projects required by the Supervisor in the time frame indicated. Responsible of keeping the Call Center Area well attended all the time including supporting the team task when another customer representative is out of the office. Assist in training and orientation of the new employees. Support and inform other area/departments regarding the services issues. Performs all other duties as required. SUPERVISORY RESPONSIBILITIES This Job has no supervisory responsibilities QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associates Degree and two years of call center/ customer service experience and/or training or equivalent combination of education and experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job requires the employee to sit, stand, and bend, and a normal range of hearing and vision. We are an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities.

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

**Representante de Servicio al Cliente - Centro Comercial** Te apasiona ofrecer un excelente servicio al cliente? ¡Únete a nuestro equipo y sé parte de una experiencia dinámica y profesional en un ambiente de alto tráfico y servicio continuo! **Ubicación:** Centro Comercial (Área Metro) **Tipo de empleo:** Temporero a tiempo parcial (20 a 25 horas semanales) **Salario:** $12.50 por hora **Responsabilidades principales:** + Atender y orientar al público de manera amable y profesional en el Centro de Información. + Manejo de caja registradora para ventas de _gift cards_ y otros servicios misceláneos. + Apoyar en promociones y concursos de temporada junto al Departamento de Mercadeo. + Contestar y canalizar llamadas telefónicas de forma efectiva y cortés. + Recopilar información mediante encuestas a los visitantes. **Requisitos:** + Diploma de Escuela Superior (preferiblemente cursando estudios universitarios). + Experiencia previa en servicio al cliente (retail, recepción, concierge, etc.). + Dominio del español e inglés. + Buena proyección, actitud positiva y habilidad para trabajar en equipo. + Disponibilidad para trabajar turnos rotativos, incluyendo fines de semana y días feriados. **Horarios:** Entre 8:30 a.m. y 9:30 p.m. de lunes a sábado / 10:30 a.m. a 7:30 p.m. domingos. ( _Horario extendido durante la temporada navideña._ ) **Pay Details:** $12.50 per hour Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.S. Citizenship required 3500 Square LLC is seeking dedicated and bilingual Customer Service Representatives to join our on-site call center team in Arecibo, Puerto Rico. In this role, you will provide support to U.S. veterans by handling inbound calls, guiding them through processes, and ensuring they receive accurate information and assistance. This is a fast-paced, production-driven environment where strong communication, keyboarding accuracy, and multitasking skills are essential. Key Responsibilities Handle a high volume of inbound calls from veterans, providing clear guidance in English and Spanish. Accurately document call details and process service requests in company systems. Meet productivity and quality metrics (call handling, accuracy, timeliness). Maintain confidentiality and adhere to all compliance and security standards. Work collaboratively with supervisors and team members to ensure excellent customer experience. Schedule Second Shift: 11:00 a.m. - 8:00 p.m. (local PR time) Daylight Saving Adjustment: 12:00 p.m. - 9:00 p.m. (local PR time) Minimum Qualifications U.S. Citizen with ability to successfully pass a federal background check with fingerprinting. High School Diploma or equivalent required; Associate's degree preferred. Fully bilingual (English/Spanish) - must speak, read, and write fluently in both languages. Strong typing/keyboard skills and proficiency with Microsoft Office (Word, Excel, Outlook). Previous call center or customer service experience strongly preferred. Ability to work on-site in Arecibo, PR on a full-time schedule. Education & Certifications High School Diploma or GED required. Additional training or certifications in customer service, communications, or related areas is a plus. What We Offer Competitive hourly wage Paid holidays, vacation, and sick leave Health insurance and professional development reimbursement. Career growth opportunities in federal contracting services. How to Apply Make a difference by supporting veterans while building your career in a professional call center environment!

Oracle is leading the digital revolution, empowering nearly half a million organizations-including public sector institutions and educational organizations-across the globe to turn untapped potential into real value. You will connect State & Local Governments and Education institutions with the tools to succeed in today's digital economy and prepare them for tomorrow's opportunities. Description Join us to work with the largest customers in the State & Local and Education sectors in Southern California.. You will have the opportunity to build innovative solutions across our data platform offerings that address the unique business and operational challenges faced by government agencies and educational organizations-helping to drive their growth, success, and service to communities. Oracle is a fast-paced, collaborative environment passionate about customer success. We offer the most comprehensive, cloud-based technology to help governments and academic institutions modernize, operate efficiently, and better serve constituents and students. At Oracle, learning is constant. We support the development of our workforce through training, mentoring, and opportunities for internal mobility to help everyone achieve their aspirations. Be an integral part of the exciting transformation to the cloud by identifying, progressing, and closing opportunities in high-impact State & Local and Education accounts in the assigned territory. What You'll Do + Understand what motivates State & Local Government and Education customers to adopt new technologies, what drives these sectors to innovate, and how to tap into their unique needs effectively. + Work across the Oracle ecosystem and with technology partners to transform these organizations and help them create enduring capabilities to serve citizens and students. + Develop and encourage long-term strategic relationships within select high-profile government and educational institutions. + Build a robust, qualified pipeline and manage strategic, customer-centric account planning, crafting, owning, and forecasting deals aligned to public sector priorities. + Serve as a trusted advisor and influencer in customer decisions to buy, architect, and adopt Oracle solutions tailored for government and education. + Cultivate client relationships by building trust, partnership, and an emotional connection to the Oracle brand and team. + Gain access and establish relationships with key executives, technology leaders, and decision-makers within government agencies and educational institutions. + Master and share the "why Oracle story" that demonstrates the value we provide to public sector and education customers with our unified, multi-pillar offerings. + Build and implement key sales and business development initiatives to improve awareness of Oracle Data and PaaS Solutions and increase sales pipeline within State & Local and Education accounts. + Successfully prospect into assigned public sector and education accounts to discover and develop viable selling opportunities. + Initiate and lead sophisticated sales cycles, using support and expertise from internal and external partners, including Pre-Sales, Product Management, Executives, and Industry Global Business Units. + Travel as required (this role may be a virtual position). Required Skills/Experience What You'll Bring Your passion, knowledge, and customer-centric approach will help us become the number one cloud company in the public sector and education markets. We also look for: + Experience selling to public sector and/or education decision-makers, including C-level and executive leadership. + An entrepreneurial spirit, thriving in dynamic and mission-driven environments. + Creativity and innovation in problem-solving. + Success in a team-selling environment. + Drive and demonstrated results-orientation. + Experience selling SaaS, IaaS, PaaS, and Database solutions, ideally to government and education organizations. + Familiarity with open source and other cloud tools (e.g., Docker, Kubernetes, Terraform, Linux, Java). + Solutions-oriented and inventive approaches. + A proven track record of success selling complex solutions, with the ability to exceed expectations. + Commitment to continuous learning and professional development. + Confidence and strong communication skills. A career at Oracle is defined by you. We give you the autonomy-and the skills-to write your own success story. Whatever direction you choose, you'll gain invaluable experiences and be fully supported to do your best work. Apply Now - Create the future with us! **Responsibilities** Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support. Leverages the Oracle sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $113,100 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 45/55. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Date: Dec 22, 2025 Location: Guaynabo, PR Company: Popular Workplace Type: On-site Service Representative Job Type Full-Time Non-Exempt Work Schedule Monday to Friday from 9:00 a.m. to 6:00 p.m. Flexibility to work weekends, extended hours, and holidays are required if necessary. General Description Provide customers with an extraordinary service by answering calls through a telephone box and walk-in customers. Listen to the customers and identify problems, offer alternatives and solve the needs of the customer. Provide general orientation about insurance products, policies, payments, collections, among others. Essential Duties and Responsibilities * Provides day- to- day support to the Sale Center with the creation of customers file and policy require documentation. * Handle electronic customers' requests. * Offer information about initiatives of insurance policies, provides proactive customer outreach and handle customer complaints. * Handle customers service request related to policies issued, payment processing, copy of policy to customer, mortgagee, and any other creditor, certificate of insurance and compulsory insurance vouchers and or premium returns. * Proactively listen to the customer and identify insurance needs of potential and existing customers. * Offer orientation about property valuation for insurance purposes to ascertain that policy limits are according to current replacement cost. * Receive and document insurance claims. * Contact pre-determined clients as a strategy to retain customers portfolio and improve premium collection. * Outbound calls to customers regarding payments and/or policies issues. * Process finance contract as per customer's request. * Manage Institutional account compulsory insurance voucher process. Education 24 approved credits or equivalent combination of education and experience. Experience Three months to one year of related experience. Other Qualifications * Excellent customer service approach and focus. * Positive attitude and disposition to listen, understand, attention to detail, identify problems, offer alternatives and solve the needs of our customers. * Proficiency in English and Spanish, both oral and written. * Ability to identify sales opportunities with the purpose of offering various popular products and services. * Excellent interpersonal relationships, and communication with colleagues and customers. * Ability to work as a team and collaborate with others to achieve common goals. * Ability to handle difficult situations with clients. * Initiative and judgment to seek solutions and make decisions within the delegated responsibility. * Excellent organizational skills to prioritize and work under pressure. * Ability to manage various systems (includes, but is not limited to Outlook, Microsoft Office, among others). * This position requires working sitting and using telephone equipment. Region Locations Guaynabo Values 1. Passion for People 3. Succeed Together 2. Own Every Moment 4. Build the Future Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. ABOUT US Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer, including Disability/Vets Learn more about us at *************** and keep updated with our latest job postings at ********************* Connect with us! LinkedIn | Facebook | Twitter | Instagram If you are a California resident, please click here to learn more about your privacy rights.

Job Description Reliable Enterprises Development (RED) Sales Representative // Full Time // Job Opportunity Company Profile We are a company committed to providing comprehensive support in managing and improving customer service for you, your users, and your business. We dedicate all our knowledge and experience to optimizing customer service strategies to increase response times, improve customer communication, and streamline support processes, always adhering to the highest standards of quality and service. Overview As a Sales Representative, you should identify and reach out to potential clients, understand their needs and requirements, compellingly present the company's Customer Service Center, negotiate and close deals, and provide ongoing support to ensure customer satisfaction. You are also expected to maintain strong relationships with existing clients, stay updated on industry trends and competitors, and collaborate with other team members to achieve sales targets and contribute to the company's growth. Strong communication, negotiation, and problem-solving skills, along with a customer-centric approach, are essential for success in this role. Duties and Responsibilities Interacts with prospects and or customers on one-to-one sessions, sales team meetings, and stand-up presentations. Explains the Contact Service Center process and benefits to customers to support their needs accordingly. Demonstrates in-depth product, market, and competitor knowledge. Proactively maintains abreast of changes in the Contact Service Center field. Maintains a continuous professional relationship with key opinion leaders in the medical community, among other industries. Addresses key customer needs by creating and successfully implementing business plans. Prepares and updates customer profiles. Maintains customer profiles and call notes. Sets the next call objective after every customer contact. Implement market development plans and strategies, as well as quarterly sales plans, to achieve sales goals and objectives. Evaluates results versus assigned objectives. Analyzes territory sales performance data and identifies areas for improvement. Develops and follows daily itinerary and routing schedule to meet call plan goals. Develops customer-specific team action plans with measurable outcomes and time frames. Work directly with prospects and or customers. Utilize approved sales collateral to support promotional and territorial needs. Key Credentials Bachelor's degree in Business Administration or related fields. Minimum of three (3) years of experience in sales and promotion of Contact Service Center, preferably. Prior experience in medical device services or business-to-business sales in the health sector is highly preferred. Strong data analysis, evaluation, and problem-solving skills. Fully Bilingual English/Spanish. Proficient in Microsoft Office (Word, Excel, PowerPoint) and Internet applications. Ability to meet or exceed sales targets. Ability to impact and influence key customers and opinion leaders. Selling and research skills. Ability to prioritize, assign, and allocate resources to gain maximum return. Communicate technical information effectively to target customers. Understanding of the local healthcare environment, customers, and competition is a plus. Work requires significant local travel, so you must have a valid Puerto Rico driver's license. Work irregular hours, weekends, and holidays, when necessary. Available to travel within the island 75% of the time. Equal Opportunity Employer

Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Physical Requirements:** **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Lake Park Building **Work City:** West Valley City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

The BDC Sales Representative interacts with prospective customers and customers who contact us via phone to learn about RCGA and their desire to purchase a car. Demonstrates and models the company values of high-quality service, integrity, respect, honesty and professionalism. Responsibilities: Review in the morning at 9:00 a.m. lead quantity and call customers Review new leads at all times of the day to call and refer Answer incoming calls, collect customer information, transfer calls to representative, Verify lead gogo where calls are coming from and add to system. Communicates with the lot and gives them information about the prospective customer. Ensure that the prospective customer is assisted by the Dealership Sales Executive (verify documentation) Follow up with the prospective customer to ensure that they have received assistance, if they purchased a car and if they did not, investigate the reason. Follows up on clients of the month in the Desk log. Follows up on folders (working, new, CRM sold) Contacts via telephone when the client does not attend the appointment, investigates and convinces him/her to attend. Meets the established quota of more than eighty calls per day. Collects complete client documentation. Understand: (Full name, number, email, unit of interest and town). Must document the details or conversation of each lead [client] in the CRM system. Comply with established procedures. Follows up on calls registered in Lead Gogo, verifying if they are added to the system correctly. Must punch/register 4 times daily, when entering, leaving to enjoy his/her break or end of shift. Must punch in his/her 15 minutes granted in the morning and in the afternoon to take a short break. Must be attentive to the training received. Comply with hygiene rules, wash hands, wear uniform well and free of stains or tears, clean and well-groomed hair for ladies - simple makeup, gentlemen if they have a beard, it must be well-groomed. Use the E-lead and Lead Gogo tool to access customer profile and always update their information, both platforms must also always be open. Access the car inventory and check that you have visible scripts for new and used cars. Confirm appointments scheduled for the next day. Validate missed calls from the previous day Make calls to customers who did not come to the lot and follow up. Make calls to customers who have not bought a car. Make calls to customers who bought, welcoming them to RCGA and thanking them for their trust. Make a report on the 15th and 30th of each month for Motorambar [sales traffic] in the case of the Nissan brand Other tasks can be assigned by your supervisor. Non-Essential Tasks Informs the client about the RCGA Credit Protection service and its benefits. Required Supervision: This position receives general direction from the BDC Manager. Requirements: High School Degree or Associate Degree in Business Administration [preferred] Six (6) months to one (1) year of experience in a similar position. Sales experience [preferred] Knowledge of E lead CRM Knowledge of Lead Gogo Basic knowledge of Excel and Word. Very good verbal and written communication in Spanish and English [preferred] Excellent interpersonal relationships. Ability to convince and negotiate. Mathematical skills [addition and subtraction] Computer skills and knowledge. Ability to understand and follow instructions. Ability to move to other work areas. Organized Results-oriented and team-work oriented Detail-oriented Job type: Full-time, Permanent contract Benefits: Professional development training. Private health insurance Uniform provided Christmas bonus Hours: Monday to Saturday One day off during the week and on Sundays Work location: On-site employment *Equal Employment Opportunity