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The differences between account services representatives and account executives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an account executive has an average salary of $69,618, which is higher than the $32,467 average annual salary of an account services representative.
The top three skills for an account services representative include customer satisfaction, work ethic and technical support. The most important skills for an account executive are customer service, CRM, and healthcare.
| Account Services Representative | Account Executive | |
| Yearly salary | $32,467 | $69,618 |
| Hourly rate | $15.61 | $33.47 |
| Growth rate | -4% | 5% |
| Number of jobs | 319,445 | 205,561 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 78% |
| Average age | 40 | 44 |
| Years of experience | 12 | - |
An account services representative is responsible for responding to the customers' inquiries and concerns regarding their financial accounts and statements. Account services representatives also offer new products and services from the financial institution, handling customers' complaints, assist in developing marketing strategies and promotional offers, and identify business opportunities to generate more revenues and attract potential clients. An account services representative must have excellent communication and customer service skills, processing their financial transactions, and resolve billing discrepancies.
An account executive is responsible for supporting existing clients, closing client deals, and developing sales strategies to increase the company's sales and satisfaction. An account executive must be competitive enough to keep up with the constant changes in the sales industry, including the high demands of digital marketing, a different approach to product advertising, effective negotiation, and presentation skills. An account executive also requires excellent communication skills for the successful acquisition of client accounts and immediately resolve possible complaints as they arise.
Account services representatives and account executives have different pay scales, as shown below.
| Account Services Representative | Account Executive | |
| Average salary | $32,467 | $69,618 |
| Salary range | Between $25,000 And $40,000 | Between $44,000 And $109,000 |
| Highest paying City | San Jose, CA | Portland, OR |
| Highest paying state | Alaska | Oregon |
| Best paying company | Schneider Electric Industrial Services | Hitachi Vantara |
| Best paying industry | Automotive | Finance |
There are a few differences between an account services representative and an account executive in terms of educational background:
| Account Services Representative | Account Executive | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 78% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between account services representatives' and account executives' demographics:
| Account Services Representative | Account Executive | |
| Average age | 40 | 44 |
| Gender ratio | Male, 35.5% Female, 64.5% | Male, 57.2% Female, 42.8% |
| Race ratio | Black or African American, 12.5% Unknown, 5.3% Hispanic or Latino, 19.1% Asian, 6.7% White, 55.6% American Indian and Alaska Native, 0.7% | Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.3% Asian, 5.6% White, 66.9% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 5% |