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Administrative office assistant vs administrative support

The differences between administrative office assistants and administrative supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative office assistant and an administrative support. Additionally, an administrative support has an average salary of $37,692, which is higher than the $33,318 average annual salary of an administrative office assistant.

The top three skills for an administrative office assistant include customer service, data entry and phone calls. The most important skills for an administrative support are customer service, administrative tasks, and data entry.

Administrative office assistant vs administrative support overview

Administrative Office AssistantAdministrative Support
Yearly salary$33,318$37,692
Hourly rate$16.02$18.12
Growth rate-8%-8%
Number of jobs81,528114,480
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 49%
Average age5050
Years of experience22

What does an administrative office assistant do?

An administrative office assistant is responsible for performing administrative duties to assist in daily management operations. These duties include taking calls and responding to client and customers' inquiries and concerns, scheduling meetings and conferences, organizing files and submitting required documents, sorting invoices for release, processing travel arrangements, receiving emails, forwarding reports to the appropriate department, and coordinating with company's events. An administrative assistant must be detail-oriented, as well as having excellent time-management and multi-tasking skills to perform duties even under minimal supervision.

What does an administrative support do?

Administrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries. Most of these duties revolve around supervising and distributing information within an organization. This typically includes taking memos, answering phone calls, and managing, storing, and organizing files. They are also responsible for receiving and sending correspondence and greeting customers and clients. Some administrative support may be required to have vast professional knowledge as their duties are more specialized than the others.

Administrative office assistant vs administrative support salary

Administrative office assistants and administrative supports have different pay scales, as shown below.

Administrative Office AssistantAdministrative Support
Average salary$33,318$37,692
Salary rangeBetween $25,000 And $43,000Between $26,000 And $53,000
Highest paying CitySacramento, CAWashington, DC
Highest paying stateHawaiiRhode Island
Best paying companyBuckley KingPacific Investment Management Company LLC
Best paying industryGovernmentTechnology

Differences between administrative office assistant and administrative support education

There are a few differences between an administrative office assistant and an administrative support in terms of educational background:

Administrative Office AssistantAdministrative Support
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeWestern Carolina UniversityWestern Carolina University

Administrative office assistant vs administrative support demographics

Here are the differences between administrative office assistants' and administrative supports' demographics:

Administrative Office AssistantAdministrative Support
Average age5050
Gender ratioMale, 14.7% Female, 85.3%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%Black or African American, 9.1% Unknown, 3.9% Hispanic or Latino, 15.9% Asian, 3.8% White, 66.6% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative office assistant and administrative support duties and responsibilities

Administrative office assistant example responsibilities.

  • Develop and manage external financial relationships between clients and the IRS.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Establish and maintain effective communications and cohesive working relationships with company associates, telephone and walk-in customers, and site visitors.
  • Dust offices and clean windows and doors.
  • Update information in CATT database, as well as make appointments for therapists and psychiatrists in Sharepoint.
  • Create electronic filing system to alleviate paper copies and recruit fellow co-workers to get on board with SharePoint.
  • Show more

Administrative support example responsibilities.

  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Interview veterans to determine issues/concerns and recommend services.
  • Mail VA benefits correspondence to veterans and various organizations.
  • Prepare payroll packages for distribution and delivery, including collating and packing of documents.
  • Research and maintain reference library with ADAPCP in support of prevention and rehabilitation efforts.
  • Develop SharePoint training of project personal and create operating procedures, training documents and briefings.
  • Show more

Administrative office assistant vs administrative support skills

Common administrative office assistant skills
  • Customer Service, 14%
  • Data Entry, 13%
  • Phone Calls, 7%
  • Payroll, 5%
  • PowerPoint, 4%
  • Database Management, 4%
Common administrative support skills
  • Customer Service, 18%
  • Administrative Tasks, 8%
  • Data Entry, 6%
  • Payroll, 6%
  • Phone Calls, 6%
  • Patients, 5%

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