Agent assistant vs direct sales agent

Differences between agent assistant and direct sales agent duties and responsibilities

Agent assistant example responsibilities.

• Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
• Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
• Train in technical support for Hewlett-Packard customers.
• Handle inbound technical support phone calls from Hewlett-Packard notebook customers.
• Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Direct sales agent example responsibilities.

• Increase customer understanding of Comcast products and pricing models as well as competitive advantage over other service providers.
• Produce call reports and CRM dashboards.
• Demonstrate strong understanding of Comcast products, promoting and selling offerings to individual customers by knocking every door within assign territories.
• Contact new and existing customers to discuss how TWC products can meet their needs.
• Maintain a professional, respectful, and helpful demeanor as a representative of TWC.
• Communicate ongoing contact activity utilizing Salesforce.com.