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Agent assistant vs lead agent

The differences between agent assistants and lead agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a lead agent has an average salary of $47,344, which is higher than the $37,404 average annual salary of an agent assistant.

The top three skills for an agent assistant include customer service, life insurance and insurance policies. The most important skills for a lead agent are inbound calls, customer care, and customer service.

Agent assistant vs lead agent overview

Agent AssistantLead Agent
Yearly salary$37,404$47,344
Hourly rate$17.98$22.76
Growth rate6%6%
Number of jobs54,78156,112
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 41%
Average age4646
Years of experience--

Agent assistant vs lead agent salary

Agent assistants and lead agents have different pay scales, as shown below.

Agent AssistantLead Agent
Average salary$37,404$47,344
Salary rangeBetween $27,000 And $49,000Between $26,000 And $85,000
Highest paying CityHuntington Station, NY-
Highest paying stateAlaska-
Best paying companyRutgers University-
Best paying industryReal Estate-

Differences between agent assistant and lead agent education

There are a few differences between an agent assistant and a lead agent in terms of educational background:

Agent AssistantLead Agent
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Agent assistant vs lead agent demographics

Here are the differences between agent assistants' and lead agents' demographics:

Agent AssistantLead Agent
Average age4646
Gender ratioMale, 29.0% Female, 71.0%Male, 54.8% Female, 45.2%
Race ratioBlack or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.0% Asian, 4.9% White, 66.0% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between agent assistant and lead agent duties and responsibilities

Agent assistant example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Train in technical support for Hewlett-Packard customers.
  • Handle inbound technical support phone calls from Hewlett-Packard notebook customers.
  • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Lead agent example responsibilities.

  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Line list development and route selection assistance through on-site and GIS review ensuring all landowners and property lines are identify.
  • Obtain current landowner and contact information from various courthouses and states in order to assist in FERC mandate maintenance operations.
  • Train new employees and troubleshoot Apollo computersystem.Onsite at Hewlett Packard/Agilent
  • Manage for multiple medical clients performing tasks such as medical billing, submitting insurance and verifying insurance including Medicare and Medicaid.
  • Conduct presentations regarding all policy information offer through AFLAC

Agent assistant vs lead agent skills

Common agent assistant skills
  • Customer Service, 17%
  • Life Insurance, 10%
  • Insurance Policies, 9%
  • Outbound Calls, 6%
  • Inbound Calls, 6%
  • Auto Insurance, 6%
Common lead agent skills
  • Inbound Calls, 28%
  • Customer Care, 15%
  • Customer Service, 7%
  • Outbound Calls, 4%
  • Computer System, 4%
  • VIP, 3%