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Agent assistant vs office assistant

The differences between agent assistants and office assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent assistant has an average salary of $37,404, which is higher than the $31,517 average annual salary of an office assistant.

The top three skills for an agent assistant include customer service, life insurance and insurance policies. The most important skills for an office assistant are data entry, patients, and customer service.

Agent assistant vs office assistant overview

Agent AssistantOffice Assistant
Yearly salary$37,404$31,517
Hourly rate$17.98$15.15
Growth rate6%-5%
Number of jobs54,781103,293
Job satisfaction-5
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 42%
Average age4647
Years of experience-2

Agent assistant vs office assistant salary

Agent assistants and office assistants have different pay scales, as shown below.

Agent AssistantOffice Assistant
Average salary$37,404$31,517
Salary rangeBetween $27,000 And $49,000Between $24,000 And $41,000
Highest paying CityHuntington Station, NYWashington, DC
Highest paying stateAlaskaVermont
Best paying companyRutgers UniversityAnalysis Group
Best paying industryReal EstateGovernment

Differences between agent assistant and office assistant education

There are a few differences between an agent assistant and an office assistant in terms of educational background:

Agent AssistantOffice Assistant
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Agent assistant vs office assistant demographics

Here are the differences between agent assistants' and office assistants' demographics:

Agent AssistantOffice Assistant
Average age4647
Gender ratioMale, 29.0% Female, 71.0%Male, 17.3% Female, 82.7%
Race ratioBlack or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 10.1% Unknown, 4.8% Hispanic or Latino, 21.0% Asian, 8.3% White, 54.6% American Indian and Alaska Native, 1.1%
LGBT Percentage7%6%

Differences between agent assistant and office assistant duties and responsibilities

Agent assistant example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Train in technical support for Hewlett-Packard customers.
  • Handle inbound technical support phone calls from Hewlett-Packard notebook customers.
  • Deliver on the GEICO promise to customers by solving problems and giving competent insurance advice in a courteous and proficient manner.

Office assistant example responsibilities.

  • Manage filing, photocopying, collating, and faxing public and seal case documents.
  • Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Compile payroll records, detect and reconcile discrepancies, accurately report outcomes using QuickBooks.
  • Maintain office services by organizing office operations and procedures, preparing payroll, controlling correspondences, and designing filing systems.
  • File client paperwork upholding HIPAA standards.
  • Show more

Agent assistant vs office assistant skills

Common agent assistant skills
  • Customer Service, 17%
  • Life Insurance, 10%
  • Insurance Policies, 9%
  • Outbound Calls, 6%
  • Inbound Calls, 6%
  • Auto Insurance, 6%
Common office assistant skills
  • Data Entry, 16%
  • Patients, 14%
  • Customer Service, 9%
  • Telephone Calls, 7%
  • Scheduling Appointments, 6%
  • Front Desk, 6%