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Asset management specialist vs help desk specialist

The differences between asset management specialists and help desk specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an asset management specialist and a help desk specialist. Additionally, an asset management specialist has an average salary of $75,109, which is higher than the $51,065 average annual salary of a help desk specialist.

The top three skills for an asset management specialist include asset management, sharepoint and ITIL. The most important skills for a help desk specialist are customer service, troubleshoot, and technical support.

Asset management specialist vs help desk specialist overview

Asset Management SpecialistHelp Desk Specialist
Yearly salary$75,109$51,065
Hourly rate$36.11$24.55
Growth rate10%10%
Number of jobs113,20575,004
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 48%
Average age4242
Years of experience22

What does an asset management specialist do?

Asset Management Specialists direct the growth management of overall system information technology value including maintenance and investment, inventory monitoring, and allocation of hardware and software. They are in charge of the everyday and long-term tactical management of technology-related hardware and software inside the organization. Their duties include planning, observing, and recording software permit and hardware assets to make certain vendors' contacts are complied with. They also design and execute procedures for monitoring systems assets to direct quality control in their entire lifecycles.

What does a help desk specialist do?

The primary role of help desk specialists is to maintain relationships between the company and its customers. Their duties and responsibilities include responding to guests' queries, providing technical computer support, and maintaining computer systems' performance. Help desk specialists are also responsible for following up with customers to resolve issues and train computer users. There are several requirements to be qualified for this position, which include having relevant customer service experience, problem-solving and analytical skills, and the ability to prioritize vital tasks.

Asset management specialist vs help desk specialist salary

Asset management specialists and help desk specialists have different pay scales, as shown below.

Asset Management SpecialistHelp Desk Specialist
Average salary$75,109$51,065
Salary rangeBetween $46,000 And $121,000Between $35,000 And $73,000
Highest paying CityParamus, NJNew York, NY
Highest paying stateNew JerseyAlaska
Best paying companyEnbridgeSchulte Roth & Zabel
Best paying industryTechnologyTechnology

Differences between asset management specialist and help desk specialist education

There are a few differences between an asset management specialist and a help desk specialist in terms of educational background:

Asset Management SpecialistHelp Desk Specialist
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 48%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Asset management specialist vs help desk specialist demographics

Here are the differences between asset management specialists' and help desk specialists' demographics:

Asset Management SpecialistHelp Desk Specialist
Average age4242
Gender ratioMale, 55.5% Female, 44.5%Male, 79.4% Female, 20.6%
Race ratioBlack or African American, 13.0% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 11.2% White, 55.0% American Indian and Alaska Native, 0.4%Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 11.6% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between asset management specialist and help desk specialist duties and responsibilities

Asset management specialist example responsibilities.

  • Manage assets information through the remedy database.
  • Conduct daily safety audits and MSDS training to comply with OSHA.
  • Monitored/tracked assets in the AHB CMDB from inception to the end of lifecycle.
  • Conduct weekly reviews to ensure compliance with local, state, and federal regulations, including OSHA.
  • Serve as order administration support and process all channel type orders, direct orders, and EDI orders.
  • Help identify aging goods, and establish RMA process with hard drive vendors recouping costs on damage receivables.
  • Show more

Help desk specialist example responsibilities.

  • Manage network software deployment, imaging/backup and unattend OS installations
  • Develop, implement, and support customized manage VPN solutions for customers.
  • Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.
  • Support CITRIX by resolving connectivity issues when problems are reported.
  • Assist clients with Cisco VoIP, or Cisco AnyConnect troubleshooting, and escalation to higher tiers, as necessary.
  • Repair PCs and printers install software supervise interns
  • Show more

Asset management specialist vs help desk specialist skills

Common asset management specialist skills
  • Asset Management, 24%
  • SharePoint, 8%
  • ITIL, 8%
  • Data Integrity, 7%
  • Portfolio, 5%
  • Management System, 3%
Common help desk specialist skills
  • Customer Service, 13%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Desk Support, 6%
  • Phone Calls, 5%
  • Client Facing, 4%

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