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Assistant office manager vs assistant service manager

The differences between assistant office managers and assistant service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant office manager and an assistant service manager. Additionally, an assistant service manager has an average salary of $48,923, which is higher than the $43,074 average annual salary of an assistant office manager.

The top three skills for an assistant office manager include customer service, patients and financial statements. The most important skills for an assistant service manager are strong customer service, POS, and customer issues.

Assistant office manager vs assistant service manager overview

Assistant Office ManagerAssistant Service Manager
Yearly salary$43,074$48,923
Hourly rate$20.71$23.52
Growth rate-8%6%
Number of jobs56,86648,385
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 45%
Average age4747
Years of experience66

What does an assistant office manager do?

An assistant office manager's role is to perform administrative and management support-related tasks. Most of the responsibilities revolve around gathering information and maintaining a database, preparing presentations and processing necessary documents, arranging schedules and appointments, and taking charge of the procurement of office supplies. Furthermore, an assistant office manager may take part in maintenance activities and decisions, devise plans to maximize space, improve the office environment, and even attend meetings on behalf of the manager.

What does an assistant service manager do?

The assistant service manager's role is to support managers in a customer service center by completing varied duties and responsibilities. These include enforcing rules in the facility, responding to service inquiries, and maintaining delivery reports. They are also responsible for tracking service operations, coaching and training staff members, and administering payroll. There are a few skills and qualifications to become successful in this role, including excellent communication skills, people management skills, and a bachelor's degree in business.

Assistant office manager vs assistant service manager salary

Assistant office managers and assistant service managers have different pay scales, as shown below.

Assistant Office ManagerAssistant Service Manager
Average salary$43,074$48,923
Salary rangeBetween $31,000 And $59,000Between $31,000 And $76,000
Highest paying CityCampbell, CANew York, NY
Highest paying stateAlaskaHawaii
Best paying companyCambridge AssociatesClaremont Graduate University
Best paying industryFinanceTechnology

Differences between assistant office manager and assistant service manager education

There are a few differences between an assistant office manager and an assistant service manager in terms of educational background:

Assistant Office ManagerAssistant Service Manager
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Assistant office manager vs assistant service manager demographics

Here are the differences between assistant office managers' and assistant service managers' demographics:

Assistant Office ManagerAssistant Service Manager
Average age4747
Gender ratioMale, 17.8% Female, 82.2%Male, 71.0% Female, 29.0%
Race ratioBlack or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.3% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between assistant office manager and assistant service manager duties and responsibilities

Assistant office manager example responsibilities.

  • Communicate Medicare and Medicaid benefits and regulations with patients.
  • Provide customer service to residents and family members in Medicaid process.
  • Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
  • Reduce overhead by thousands of dollars for waste management and EHR yearly cost with Aprima.
  • Review all diagnosis on the encounter forms to make sure that ICD-10 codes are used properly.
  • Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.
  • Show more

Assistant service manager example responsibilities.

  • Hire to manage and organize BMW, Volvo and VW parts departments.
  • Manage both the service department and parts department for a busy Mazda dealership.
  • Manage a service and parts department of a high volume RV and marine dealer.
  • Implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remain within budget.
  • Manage parts and service department operations while consistently meeting or exceeding industry standards for profitability and CSI.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
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Assistant office manager vs assistant service manager skills

Common assistant office manager skills
  • Customer Service, 24%
  • Patients, 16%
  • Financial Statements, 5%
  • Front Desk, 4%
  • Appointment Scheduling, 3%
  • Office Equipment, 3%
Common assistant service manager skills
  • Strong Customer Service, 19%
  • POS, 16%
  • Customer Issues, 10%
  • Customer Complaints, 9%
  • Cash Handling, 9%
  • Work Ethic, 4%

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