Assistant service manager vs assistant front office manager

Differences between assistant service manager and assistant front office manager duties and responsibilities

Assistant service manager example responsibilities.

• Hire to manage and organize BMW, Volvo and VW parts departments.
• Manage both the service department and parts department for a busy Mazda dealership.
• Manage a service and parts department of a high volume RV and marine dealer.
• Implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remain within budget.
• Manage parts and service department operations while consistently meeting or exceeding industry standards for profitability and CSI.
• Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
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Assistant front office manager example responsibilities.

• Manage any union disputes to ensure both collective bargain agreements and Marriott standards are being meet.
• Manage the lobby and front office operations which include front desk, PBX, bell, door staff and concierge.
• Support and manage the performance of the front desk, PBX, bell/door, and valet staff on a daily basis
• Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
• Maintain cleanliness and organization of back office, front office, and front-office desk.
• Organize weekly group information and ensure all front office staff members are aware of meetings, VIP arrivals and site visits.
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