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Assistant service manager vs assistant manager

The differences between assistant service managers and assistant managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant service manager and an assistant manager. Additionally, an assistant service manager has an average salary of $48,923, which is higher than the $39,127 average annual salary of an assistant manager.

The top three skills for an assistant service manager include strong customer service, POS and customer issues. The most important skills for an assistant manager are paperwork, cleanliness, and customer service.

Assistant service manager vs assistant manager overview

Assistant Service ManagerAssistant Manager
Yearly salary$48,923$39,127
Hourly rate$23.52$18.81
Growth rate6%6%
Number of jobs48,385566,132
Job satisfaction-4.5
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 42%
Average age4744
Years of experience66

What does an assistant service manager do?

The assistant service manager's role is to support managers in a customer service center by completing varied duties and responsibilities. These include enforcing rules in the facility, responding to service inquiries, and maintaining delivery reports. They are also responsible for tracking service operations, coaching and training staff members, and administering payroll. There are a few skills and qualifications to become successful in this role, including excellent communication skills, people management skills, and a bachelor's degree in business.

What does an assistant manager do?

An assistant manager provides assistance and support to the direct manager in ensuring that the business runs smoothly with guaranteed satisfaction. An associate manager helps organize daily projects and manages employees to make sure that tasks are being done in a timely and accurate manner. Assistant managers are also expected to develop a good relationship with the whole workforce and clients to contribute to a successful and healthy workplace. An assistant manager is also required to present practical strategies for business growth, monitor daily operations, and communicate with clients for any possible suggestions and complaints.

Assistant service manager vs assistant manager salary

Assistant service managers and assistant managers have different pay scales, as shown below.

Assistant Service ManagerAssistant Manager
Average salary$48,923$39,127
Salary rangeBetween $31,000 And $76,000Between $23,000 And $64,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateHawaiiNew Jersey
Best paying companyClaremont Graduate UniversitySimpson Thacher & Bartlett
Best paying industryTechnologyFinance

Differences between assistant service manager and assistant manager education

There are a few differences between an assistant service manager and an assistant manager in terms of educational background:

Assistant Service ManagerAssistant Manager
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 42%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldUniversity of Georgia

Assistant service manager vs assistant manager demographics

Here are the differences between assistant service managers' and assistant managers' demographics:

Assistant Service ManagerAssistant Manager
Average age4744
Gender ratioMale, 71.0% Female, 29.0%Male, 42.0% Female, 58.0%
Race ratioBlack or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%Black or African American, 6.3% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 6.4% White, 67.0% American Indian and Alaska Native, 0.5%
LGBT Percentage8%10%

Differences between assistant service manager and assistant manager duties and responsibilities

Assistant service manager example responsibilities.

  • Hire to manage and organize BMW, Volvo and VW parts departments.
  • Manage both the service department and parts department for a busy Mazda dealership.
  • Manage a service and parts department of a high volume RV and marine dealer.
  • Implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remain within budget.
  • Manage parts and service department operations while consistently meeting or exceeding industry standards for profitability and CSI.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
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Assistant manager example responsibilities.

  • Manage and approve all advertising and promotional activity (weekly flyers).
  • Manage a team in order to reach daily, monthly, and yearly monetary, KPI, and loyalty goals.
  • Assist with customer service, organize employee payroll and scheduling, and manage day-to-day company responsibilities.
  • Maintain customer base by providing excellent customer service, maintaining facilities cleanliness, preparing daily reports and managing other cashiers.
  • Provide exceptional customer service by serving food and bartending during the restaurant s busiest hours of operation
  • Assist customers and operate POS register, unload stock delivery truck, stock merchandise and build displays, make bank deposits.
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Assistant service manager vs assistant manager skills

Common assistant service manager skills
  • Strong Customer Service, 19%
  • POS, 16%
  • Customer Issues, 10%
  • Customer Complaints, 9%
  • Cash Handling, 9%
  • Work Ethic, 4%
Common assistant manager skills
  • Paperwork, 10%
  • Cleanliness, 9%
  • Customer Service, 7%
  • Math, 7%
  • Basic Math, 6%
  • Payroll, 4%

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