Assistant service manager vs front office manager

The differences between assistant service managers and front office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant service manager and a front office manager. Additionally, a front office manager has an average salary of $52,141, which is higher than the $48,923 average annual salary of an assistant service manager.

The top three skills for an assistant service manager include strong customer service, POS and customer issues. The most important skills for a front office manager are customer service, reservations, and guest service.

Assistant service manager vs front office manager overview

	Assistant Service Manager	Front Office Manager
Yearly salary	$48,923	$52,141
Hourly rate	$23.52	$25.07
Growth rate	6%	18%
Number of jobs	48,385	80,983
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 48%
Average age	47	47
Years of experience	6	6

What does an assistant service manager do?

The assistant service manager's role is to support managers in a customer service center by completing varied duties and responsibilities. These include enforcing rules in the facility, responding to service inquiries, and maintaining delivery reports. They are also responsible for tracking service operations, coaching and training staff members, and administering payroll. There are a few skills and qualifications to become successful in this role, including excellent communication skills, people management skills, and a bachelor's degree in business.

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

Assistant service manager vs front office manager salary

Assistant service managers and front office managers have different pay scales, as shown below.

	Assistant Service Manager	Front Office Manager
Average salary	$48,923	$52,141
Salary range	Between $31,000 And $76,000	Between $38,000 And $70,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	Hawaii	New York
Best paying company	Claremont Graduate University	Nomura Securities
Best paying industry	Technology	Hospitality

Differences between assistant service manager and front office manager education

There are a few differences between an assistant service manager and a front office manager in terms of educational background:

	Assistant Service Manager	Front Office Manager
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Cornell University

Assistant service manager vs front office manager demographics

Here are the differences between assistant service managers' and front office managers' demographics:

	Assistant Service Manager	Front Office Manager
Average age	47	47
Gender ratio	Male, 71.0% Female, 29.0%	Male, 32.2% Female, 67.8%
Race ratio	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between assistant service manager and front office manager duties and responsibilities

Assistant service manager example responsibilities.

Hire to manage and organize BMW, Volvo and VW parts departments.
Manage both the service department and parts department for a busy Mazda dealership.
Manage a service and parts department of a high volume RV and marine dealer.
Implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remain within budget.
Manage parts and service department operations while consistently meeting or exceeding industry standards for profitability and CSI.
Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.

Front office manager example responsibilities.

Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
Lead trainer for new PMS roll-out, including downtime and upgrade management.

Assistant service manager vs front office manager skills

Common assistant service manager skills

Strong Customer Service, 19%
POS, 16%
Customer Issues, 10%
Customer Complaints, 9%
Cash Handling, 9%
Work Ethic, 4%

Common front office manager skills

Customer Service, 13%
Reservations, 11%
Guest Service, 10%
Payroll, 6%
Patients, 6%
Night Audit, 5%

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Assistant Service Manager
Assistant Service Manager vs Front Office Manager

Updated January 8, 2025

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