Assistant service manager vs office manager

The differences between assistant service managers and office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an assistant service manager and an office manager. Additionally, an assistant service manager has an average salary of $48,923, which is higher than the $43,395 average annual salary of an office manager.

The top three skills for an assistant service manager include strong customer service, POS and customer issues. The most important skills for an office manager are customer service, patients, and financial statements.

Assistant service manager vs office manager overview

	Assistant Service Manager	Office Manager
Yearly salary	$48,923	$43,395
Hourly rate	$23.52	$20.86
Growth rate	6%	-8%
Number of jobs	48,385	53,712
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 44%
Average age	47	47
Years of experience	6	6

What does an assistant service manager do?

The assistant service manager's role is to support managers in a customer service center by completing varied duties and responsibilities. These include enforcing rules in the facility, responding to service inquiries, and maintaining delivery reports. They are also responsible for tracking service operations, coaching and training staff members, and administering payroll. There are a few skills and qualifications to become successful in this role, including excellent communication skills, people management skills, and a bachelor's degree in business.

What does an office manager do?

Office managers oversee the entire workplace. They maintain office processes and services to ensure that everything is running well. They manage office supplies by managing inventory and procurement procedures. They also device filing systems, create needed and relevant office policies, and ensure that all the policies are being followed. As a way to make sure that the office is in top shape, office managers supervise most of the logistical aspects inside the office. They also provide support to both management teams and the rest of the employees. They often act as the bridge between the two and would sometimes even assist in the training of new employees.

Assistant service manager vs office manager salary

Assistant service managers and office managers have different pay scales, as shown below.

	Assistant Service Manager	Office Manager
Average salary	$48,923	$43,395
Salary range	Between $31,000 And $76,000	Between $30,000 And $62,000
Highest paying City	New York, NY	Washington, DC
Highest paying state	Hawaii	New York
Best paying company	Claremont Graduate University	Moody's
Best paying industry	Technology	Construction

Differences between assistant service manager and office manager education

There are a few differences between an assistant service manager and an office manager in terms of educational background:

	Assistant Service Manager	Office Manager
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Assistant service manager vs office manager demographics

Here are the differences between assistant service managers' and office managers' demographics:

	Assistant Service Manager	Office Manager
Average age	47	47
Gender ratio	Male, 71.0% Female, 29.0%	Male, 13.5% Female, 86.5%
Race ratio	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%	Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 18.4% Asian, 5.2% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between assistant service manager and office manager duties and responsibilities

Assistant service manager example responsibilities.

Hire to manage and organize BMW, Volvo and VW parts departments.
Manage both the service department and parts department for a busy Mazda dealership.
Manage a service and parts department of a high volume RV and marine dealer.
Implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remain within budget.
Manage parts and service department operations while consistently meeting or exceeding industry standards for profitability and CSI.
Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.

Office manager example responsibilities.

Manage international team development of RFP for new MPLS global network services.
Produce around $100k month sales/ billings, AIA documents, and manage customer accounts.
Monitor and manage the HVAC environment and nightly office cleaning performance for maximum comfort, appearance and functionality.
Manage PMO office functions including creation of strategic plan, marketing of services, and resource and project planning.
Manage production of an RFP to source $60m in software and services and manage a subset of the subsequent implementation.
Manage daily functions and systems to ensure patients receive appropriate accommodations under HIPAA guidelines.

Assistant service manager vs office manager skills

Common assistant service manager skills

Strong Customer Service, 19%
POS, 16%
Customer Issues, 10%
Customer Complaints, 9%
Cash Handling, 9%
Work Ethic, 4%

Common office manager skills

Customer Service, 19%
Patients, 13%
Financial Statements, 6%
Office Operations, 4%
Office Equipment, 4%
Scheduling Appointments, 4%

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Assistant Service Manager
Assistant Service Manager vs Office Manager

Updated January 8, 2025

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