Bilingual customer service jobs in Union, NY - 400 jobs
All
Bilingual Customer Service
Customer Service Representative
Member Service Representative
Customer Care Representative
Service Representative
Customer Service Assistant
Senior Customer Service Representative
Customer Relations Representative
Collections, Customer Service
Service Advisor
Account Services Specialist
Customer Sales Representative
Customer Engagement Specialist
Customer Service Reprensentative
Customer Service Associate
Customer Service Representative
Amphenol Aerospace Operations 4.5
Bilingual customer service job in Sidney, NY
The Role -
Amphenol Aerospace Operations is seeking a CustomerService Representative to work out of its state-of-the-art facility in Sidney, NY.
The key responsibilities of this CustomerService Representative include, but are not limited to:
Serve as a proactive liaison for a designated group of customers to provide
quotations, perform order maintenance and expedite orders.
Provide this information through a multi-functional team approach.
Process all change orders and schedule advances in a prompt and courteous
manner.
Expedite delivery of customer orders to comply with customer requirements.
Coordinate expedites through appropriate personnel in Planning & Production
Departments.
Monitor delivery status of orders from key customers.
Coordinate source inspection to enable parts to ship in a timely manner.
Verify and administer terms and conditions on customer orders and
quotations.
Process complete and accurate phone quotations.
Process purchase orders for imported products.
Receive and process customer purchase orders and informs them of delivery
date.
Fulfil customer requests for information.
Process confirming orders and coordinates with necessary personnel.
Monitor quote progress to assure response by due date.
Monitor order progress to assure prompt processing.
Serve as back-up to other CustomerService Representatives on customer team.
Salary $50,000 - $63,000
Location -
Sidney, NY
30 Minute Drive from Binghamton, NY
20 Minute Drive from Oneonta, NY
The Person -
The key skills and qualities of a CustomerService Representative at Amphenol
Aerospace Operations:
Associates degree with experience in customerservice in a manufacturing
environment or call center required and/or equivalent related education
experience.
Excellent interpersonal skills and be adept at both oral and written
communications.
Proficiency with Microsoft Office
Confidentiality
Be a team player
Be able to work in a fast paced environment
The Company -
With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design
Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in
designing and manufacturing electrical components for the aviation and
commercial airplane industry for over 100 years.
Focusing on serving the needs of advanced and challenging market segments, we
pride ourselves on our consistent ability to innovate and provide the markets
with new creative solutions.
Working at Amphenol means you are recognized and valued for your contributions
because we believe that our human capital is the most valuable asset we have. We
support and encourage career development for all employees and have ample
opportunities for advancement.
We pride ourselves for being customer-centric, accountable, reliable, and
enthusiastic in all that we do. These values are ingrained in each of us and
contribute to a culture of teamwork and meaningful work.
Amphenol offers a competitive wage and benefits. The candidate must be able
to legally work in the United States; we are unable to provide
sponsorship. This position requires access to controlled technology that is
subject to US export controls. Qualified candidates must be a US person
(including US Citizen, lawful permanent resident, or protected individual as
defined by 8 U.S.C. 1324b(a)(3)) or eligible to obtain required authorization(s)
from the U.S. Government.
Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment without regard to
race, color, religion, marital status, sex, sexual orientation, gender identity
or expression, national origin, age, protected veteran status or disability
status. We aim to create an inclusive working environment where all employees
are respected and treated equally.
Amphenol - Making History, Designing the Future
$50k-63k yearly 2d ago
Looking for a job?
Let Zippia find it for you.
Customer Svcs Spec I
Bae Systems 4.7
Bilingual customer service job in Endicott, NY
The Controls and Avionics (CAS) Aftermarket is seeking to add a CustomerService Representative to the team. The CAS Aftermarket team is responsible for maintaining, repairing, modifying, and overhauling customer owned flight control systems. Our experienced staff tackles unique problems that come back from the field and ensures that the customer gets quality returns in a timely manner. We do this through a collaborative and cross functional approach in order to provide overall customer satisfaction.
The CustomerService Representative (CSR) is the main interface with our customers while units are in for repair. They are responsible for obtaining repair authorization and understanding what issue the product is exhibiting in the lab or in the field. They then align proper funding through a purchase order and release the product to the manufacturing floor, with the explanation of the problem stated by the customer. Throughout the repair cycle, the CSR monitors progress and maintains a regular stream of communication with the customer as to the status of the unit. The CSR will work cross functionally with the test, production, and quality team to provide options for the customer in order to keep aircraft in the field operational and support mission success. Whether on a repair contract or quoting individual orders with material and labor - the CSR is pivotal to the financial success for the aftermarket team.
Skillsets for this role include organizational skills, clear communication, attention to detail, financial and contract literacy, teamwork, and an aptitude for manufacturing processes. Working in a fast paced environment where no two repairs are the same, every day brings new experiences and challenges
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
High School diploma or GED
Experience working in an office setting
Ability to clearly communicate through all forms (written, phone, in person, through telecom, etc)
Thorough organizational skills
Ability to read and interpret contractual documents
Problem solving mindset with clear follow through and ownership
2 year degree in business field
Experience accepting/issuing purchase orders
Understanding of manufacturing business environment
Experience reading, writing, and accepting contractual documents.
Benefits Information
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
Intern Benefits: Temporary employees generally are not eligible for BAE Systems benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20+ hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance.
Please note: Some benefits may be different for union employees that are governed by a collective bargaining agreement (CBA) or for positions covered by a wage law called the McNamara-O'Hara Service Contract Act (SCA).
$86k-133k yearly est. 35d ago
Community Engagement Specialist
Wellbe Senior Medical
Bilingual customer service job in Binghamton, NY
WELLBE INTRODUCTIONWellBe Senior Medical was founded in 2019 to provide a more effective and personalized healthcare experience for patients living with chronic conditions. Our home-based medical visits nurture all aspects of a patient's well-being so they can live better, feel healthier, and stay independent longer. With our mission at the forefront of everything we do, we aim to build our team with the most capable and compassionate individuals we can find. Named a Best Place to Work from Modern Healthcare, WellBe is a leading provider of in-home medical care and mental health services across the country! Come join us as we help patients have "more good days" and prove that we can make health care easier for those who need it most!
GENERAL SUMMARY
WellBe Senior Medical is seeking passionate, resourceful and dedicated team members to join our Market Based Patient Engagement Team. As a Community Engagement Specialist, you will be responsible for developing and executing innovative ideas to market the value of WellBe Senior Medical to WellBe eligible Medicare patients. Through in-person, telephonic outreach and community events, you will build trust- based relationships with patients and caregivers leading to their enrollment with WellBe Senior Medical. This role is also accountable for promoting WellBe Senior Medical by meeting patients where they are, i.e. at their home, physician offices, hospitals, sub- acute facilities, and long-term care settings. The ideal candidate will possess high self- motivation and independence, and must be comfortable with balancing multiple priorities.
RESPONSIBILITIES
* Identify innovative strategies to engage patients with WellBe services bygaining their agreement to schedule an enrollment visit with a WellBe provider
* Outbound telephonic outreach to educate and engage patients
* Field outreach via home visits for patients that we haven't successfullyengaged with telephonic outreach
* Use critical thinking skills to create outreach strategies that are designed tomaximize patient awareness and engagement with WellBe.
* Successfully meet and/or exceed engagement monthly targets.
* Daily reporting, documentation and detailed pipeline management to prioritizetelephonic and field-based outreach to patients
* Overcome objections by patients using persuasive conversations and solutionbased discussions
* Follow up with patients to ensure they keep their scheduled initial, enrollmentvisit
* Work in collaboration with our provider relations team to build awareness of thebenefits of WellBe with attributed patients through multiple grassroots activitiesincluding health fairs, presentations at senior buildings, canvassing andactivities in communities with high density of WellBe eligible patients
* Provide exceptional, compassionate patient experiences
Job Requirements
QUALIFICATIONS
Educational Requirements:
* High School Diploma/GED required, Bachelor's Degree preferred
Required Skills and Abilities:
* 2+ years of related experience in sales, direct marketing, communityrelations or customerservice capacity. Prior experience in healthcarepreferred.
* Exceptional communication skills and emotional intelligence, with thedesire to help patients live a meaningful life.
* Comfort with ambiguity and ability to proactively structure work andproblem solve independently
* Proven success with time management and territory organizational skills
* Achievement mindset: ability to consistently hit goals.
* Proficient in the use of Microsoft Office Products and/or GoogleDocuments
* Strong written and public communication skills
* Access to a reliable vehicle for daily use. Approved mileage isreimbursable.
* Familiarity with customer relationship management (CRM) systems and EMR applications preferred
Supervisory Responsibility:
* None
Travel requirements:
* Travel may be required up to 75% locally
Work Environment: Hybrid
Pay Range:
$58,000-62,000
Sponsorship Statement
WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
Pay Transparency Statement
Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws.
Safety-Sensitive Statement This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations.
Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.
Background Check Statement
Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations.
Equal Employment Opportunity (EEO) Statement
WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
Americans with Disabilities Act
WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at ***********************
At-Will Employment Statement
Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract.
Disclaimer
This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary.
$58k-62k yearly Auto-Apply 7d ago
On-Site Sr CSR
Genpt
Bilingual customer service job in Elmira, NY
Under limited supervision, ensures customer expectations are accurately determined and are fully met. Develop and broaden relationships within customer organization to fully understand needs and wants; primary contribution is acting as the inside half of the sales team and ensuring transactions are error free and providing guidance and advice to less experienced CustomerService Representatives. This position works more than 50% of the time at the customer location.
COMPENSATION
$24.50 - $32.00 (hourly)
JOB DUTIES
Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales).
Orders items to ensure appropriate inventory levels are maintained for Consignment customers.
Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory. Ensures identification and sale of Motion Industries' assets. In some cases may have to locate a product.
Influences Motion Industries' Gross Profit through negotiating the sale price and purchase price, within certain parameters.
Proactively generates sales by actively promoting Motion Industries' products to existing customers. Expedites backorders.
Acts as mentor/lead to lower level employees.
May act as subject matter expert on multiple products. May act as back-up for Operations Manager. May pull inventory and prepare order for shipment to customer. May handle customer returns.
May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Minimizes Branch freight cost by determining the most cost effective method to fulfill customer orders. Routinely interacts with customers to obtain and fulfill orders correctly.
Interacts with suppliers as necessary to obtain pricing for items. Partners with Account Representatives to ensure customer satisfaction.
May assist customer by troubleshooting via telephone or email and identifying correct part.
Attends training sessions regularly to continue professional growth and development.
Performs other duties as assigned.
COMPANY INFORMATION
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$24.5-32 hourly Auto-Apply 9d ago
Meat Customer Service $1,000 Sign On Bonus
Dev 4.2
Bilingual customer service job in Ithaca, NY
Jobs for Humanity is partnering with Wegmans Food Markets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Wegmans Food Markets
Job Description
Schedule:
Part time
Availability:
Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 7am
Age Requirement:
Must be 18 years or older
Location:
Ithaca, NY
Address:
500 S. Meadow Street
Pay:
$15.50 - $16 / hour
Job Posting:
12/07/2023
Job Posting End:
01/07/2024
Job ID:
R0192636
EARN A BONUS UP TO $1,000! Hiring immediately!
Our mission is to provide incredible service and help our customers live healthier, better lives through food. In this role you will work alongside a team to educate our customers on the different types and cuts of meat to complete their meals, and ensure the freshest meat products are available throughout the day. If your passions are food and working in a fast-paced environment, this could be the role for you!
What will I do?
Provide incredible service to our customers
Keep our shelves and service counter stocked with fresh products
Take orders and prepare items for display by cutting, packaging, and labeling products
May unload daily deliveries and stock cases, displays and backroom coolers with new and existing products/inventory
At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work life
Higher premium pay rates for working Sundays or on a recognized holiday
Health care benefits that provide a high level of coverage at a low cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their educational goals
LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine's list of the 100 Best Companies to Work For . Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love-and love what you do.
$15.5-16 hourly 2d ago
Customer Relations Representative - State Farm Agent Team Member
Nicholas Romo-State Farm Agent
Bilingual customer service job in Ithaca, NY
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Customer Relations Representative Service & Sales Focus
Nick Romo State Farm Agency
Deliver outstanding service. Drive results. Build your career.
Nick Romo State Farm is looking for a motivated and relationship-driven Customer Relations Representative who thrives on helping people while achieving measurable results. In this role, youll provide exceptional customer support while identifying opportunities to recommend additional products and services. Every service interaction is a sales opportunityand your ability to connect with clients and offer meaningful solutions will drive both agency growth and your success.
This is a fully licensed position (Property & Casualty and Life & Health). If youre not yet licensed, we provide full support and paid training to help you obtain your licenses.
What Youll Do
Manage customer inquiries, billing questions, and policy updates with professionalism and care.
Conduct policy reviews and identify opportunities to enhance coverage or add protection.
Handle renewals, claims follow-up, and account maintenance to ensure client satisfaction.
Proactively reach out to existing customers to discuss needs and recommend solutions.
Maintain accurate records and communicate effectively with the team.
What You Bring
Strong communication and interpersonal skills.
A service-first mindset with confidence in leading sales conversations.
Proven ability to meet goals and build long-term relationships.
Organized, detail-oriented, and able to manage multiple priorities.
Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support.
Why Join Nick Romo State Farm
Competitive base pay with commissions and bonuses.
Full licensing support and paid training.
Career advancement opportunities within a high-performing agency.
Supportive, team-oriented culture that values initiative and results.
The chance to make a real impact helping clients protect what matters most.
If youre a confident communicator with a passion for both service and sales, apply today to join Nick Romo State Farm and take your career to the next level.
$37k-51k yearly est. 17d ago
Customer Care Representative
Lineage Logistics 4.2
Bilingual customer service job in Conklin, NY
Perform customerservice duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner. **KEY DUTIES AND RESPONSIBILITIES** + Invoice and verify accounts accurately and in a timely manner
+ Verify inbound receipts for accuracy
+ Develop and maintain customer relationships in a professional manner
+ Generate customer reports per customer request (i.e. weekly, monthly late/bill reports)
+ Coordinate availability of product and schedule for daily shifts with warehouse team
+ Coordinate with Operations on special client requests; expediting when necessary
+ Serve as first point of contact to resolve customer issues
+ Maintain and file documentation in organized and comprehensive way
**ADDITIONAL DUTIES AND RESPONSIBILITIES**
+ Partner with Inventory and Operations to research inventory discrepancies and misplacements
**MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)**
+ High School diploma or GED may be required depending on facility
+ Excellent verbal and written communication skills; English may be required
+ Excellent organizational skills, including ability to multi-task and prioritize workload
+ Proficient computer skills, including Microsoft Office Suite
+ May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility
Pay Range:$16.00 - $26.59
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.
More vacancies in the Netherlands (******************************************************************************************************************************
Not sure which role is right for you? Let us do the work! Share your contact information and a resume or CV. A member of our recruiting team will reach out to you to explore roles we think could be a good match.
At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world.
Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day.
Working at Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.
If you are having trouble applying, contact our Human Resources team here: Contact Us | Lineage Logistics (********************************************
At Lineage Logistics, helping to feed the world is more than a job - it's a purpose we live every day. Lineage is one of the world's leading temperature-controlled logistics companies. Driven by our core values, we're reimagining the global food supply chain.
Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company's leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company's annual list of the World's Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.
As part of the Lineage family, you'll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.
$16-26.6 hourly 3d ago
Customer Relations Representative - State Farm Agent Team Member
Noreen Thomas-State Farm Agent
Bilingual customer service job in Clarks Summit, PA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Noreen Thomas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$33k-47k yearly est. 30d ago
Insurance Customer Service Sales Representative
Adam Roux Insurance Agency
Bilingual customer service job in Binghamton, NY
About Us
Adam Roux Insurance Agency has offices in Binghamton and Liverpool, NY, serving clients for over 19 years. We value teamwork, personal growth, and a fun, supportive work environment. Enjoy daily incentives, weekly bonuses, and paid time off while building your career with a team that rewards hard work and dedication.
Job Description
We're looking for a CustomerService Sales Representative who is friendly, motivated, and great with people. You'll be the first point of contact for clients, answering questions, providing guidance, and helping them find the right insurance coverage.
This is a Monday-Friday position offering $23/hour ($47,000/year) with daily bonuses. Add in monthly commissions and bonuses to have a total first year earning potential up to $60,000. We provide full training, ongoing support, and benefits including health insurance and PTO.
If you want to grow in a rewarding, team-oriented environment, apply today!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Earn Extra PTO
Office Equipment Provided
Work-Life Balance
Mon-Fri Schedule
Career Growth Opportunities
Continuing Education Opportunities
Hands on Training
Professional Work Environment
Health Insurance (Employer pays 50%)
Health Insurance
Responsibilities
Build strong relationships with potential clients to maintain and grow customer loyalty.
Advise clients on suitable insurance policies depending on their needs and objectives.
Actively listen to the clients objections and concerns. Address their concerns carefully, clearly, and professionally.
Continue to look for and recognize opportunities to cross-sell/account rounding.
Update and Make changes to insurance policies as needed.
Process premium payments.
Issue Insurance Documentation (COI, ID cards, etc.)
Handle confidential information with discretion and follow established protocols.
Requirements
Property and Casualty License is a bonus.
1+ years experience in sales/customerservice is a bonus
Experience in insurance is a BONUS!
Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills.
Proficient in Microsoft Office Suite
Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
A career-minded go-getter able to work independently to hit targets and collaborate with team members.
$47k-60k yearly 12d ago
Sales & Client Relations Representative
The Market Social
Bilingual customer service job in Elmira, NY
Our brand marketing & sales management firm has an opening within our sales & client relations division. This role will be assigned to work with one of our clientele representing their products services and working as a liaison. We are seeking a self-motivated professional that has the want and desire to develop their skillset more, and continue to learn new industry innovations.
We partner with various fortune 100 & 500 clients as well as retail vendors nationwide and tailor specific direct sales and marketing campaigns to help them grow in their industry. Our professionally trained sales team has the ability to roll out any of their new products or services at the drop of a dime.
Day to day you will handle all customer interactions, from demonstrating products and services, to handling merchandising as well as overseeing sales transactions. You will be the liaison between the customer and our client handling all relationships inbetween!
Experience is welcomed, but not necessary, as we provide:
Full Training in sales, human resources, team development, and more
Leadership workshops
Travel opportunities
Upbeat work environment
Weekly pay - every Friday
Uncapped bonuses and incentives
Competitive base salary with uncapped commissions
New products and services leading in each industry
Client's you want to represent
Opportunity for internal growth
Our ideal candidate would be:
Competitive
Driven
Passionate about what they do
Motivated
Professional
High Integrity
Enthusiastic, and positive
If you feel that you hold those qualities, and are looking for a new career path, send us a copy of your resume and our HR Department will reach out to you within 48 hours.
$46k-79k yearly est. Auto-Apply 60d+ ago
Community Support Professional - Part Time
J.M. Murray Center, Inc. 3.9
Bilingual customer service job in Cortland, NY
Community Support Professional - Community Prevocational - Part Time up to 19 hours - Tompkins County and Broom County
Want to make a difference in the life of others? Work part time, up to 19 hours a week at $21.00 per hour.
Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans.
Responsibilities may include, completing daily documentation required for services provided, providing transportation for individuals to gain access to community events as well as medical care as needed, and working closely with other rehabilitative services staff to ensure the delivery of appropriate and exceptional services.
Job Title
COMMUNITY SUPPORT PROFESSIONAL
Reports to
Supervisor- Community Services
Direct Reports
NONE
FLSA Status : NON-EXEMPT
DSP Status : YES
This is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.
GENERAL SUMMARY
This is a part time position which provides services to individuals who receive prevocational services and/ or community habilitation services to individuals through the implementation of service and support plans. Community Support Professionals may be assigned to work with any individual served in these service areas.
Company Standards
Maintains regular attendance and punctuality in order to provide quality habilitative services to individuals served. This position performs all hours at physical locations required for services for the individuals served including but not limited to community placements, individual's homes, retail stores, banks, fitness centers, etc. Work hours will also include required training at assigned JMM Murray and/or off-site locations.
Follows all safety rules and regulations; wears and/or uses any required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to Community Services management.
Conducts all aspects of community services to individuals served in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.
ESSENTIAL FUNCTIONS
Provides community services, which include prevocational services, community habilitation services or both, to assigned individuals. Duties include support with exposure to work and volunteer opportunities, food shopping, general purchases, fitness activities, self-care skills training, specific to individual goals as outlined in the applicable Staff Action Plans.
Follows the schedule as assigned by the supervisor. Works cooperatively with others to ensure individuals receive service as scheduled and that requests by individuals for schedule changes are communicated to the supervisor.
Provides supervisor with information and feedback regarding individual staff action plans and makes recommendations for modifications in order to enhance the skills and learning of individuals served.
Provides safe transportation and on-site supervision to support individuals at community sites. If using a company vehicle, ensures it is left clean inside and free of debris, it has gas in it, and that first aid kits are on hand. Immediately reports any mechanical, safety or other needs for repair and maintenance to Community Services management. Ensures employee personal vehicles are in safe working order, clean inside and free of excess debris.
Completes appropriate and timely documentation of services which includes the use of the JM Murray Electronic Medical Record, and the use of equipment such as a smart phone, computer, laptop, and/or a tablet.
Attends all required training and meetings, and maintains any required certifications and updates to training, as assigned.
Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the DSP Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
Performs additional duties and responsibilities, as assigned.
COLLABORATION
INTERNAL
Community Services staff and management
JM Murray Services Administration and Staff
COLLABORATION
EXTERNAL
Care Coordinators and other community providers
Families
EDUCATION and EXPERIENCE
One year of experience working with individuals with developmental disabilities preferred
KNOWLEDGE and SKILLS
Ability to work both independently or as part of a team
Sound decision-making skills and judgment; ability to perform job tasks as required with minimal supervision
Good verbal communication skills and ability to adapt communication style to meet the needs of individuals served
Good written communication skills and efficient use of technology
Compassionate and caring
Ability to lift, push, pull and move at least 50 lbs.
OTHER REQUIREMENTS
Requires a valid NYS Driver's License that meets Company standards; requires proof of NYS minimum insurance coverage.
Requires clearance through a Background Check process that will include, but is not limited to, clearance through the NYS Justice Center, the Office of People with Development Disabilities (OPWDD), the NYS Office of Child and Family Services, and the NYS Department of Motor Vehicles.
WORKING CONDITIONS
Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather.
PHYSICAL REQUIREMENTS
Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.
0-24 %
25 -49 %
50 -74 %
75 -100 %
Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.
X
Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.
X
External Conditions: Must be able to work in a position requiring exposure to the weather conditions.
X
Lifting: Must be able to lift unaided, at least 10lbs
X
Must be able to lift unaided, from 11-30lbs
X
Must be able to lift unaided, from 31-70lbs
X
Must be able to lift unaided, from 71-100lbs
Must be able to lift unaided, over 100lbs
Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.
X
APPLICANTS
I have reviewed this and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
EMPLOYEE
I have reviewed this and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the . I have discussed any questions I may have about this job description prior to signing this document.
___________________________________________________________
PRINT NAME
___________________________________________________________ _______________________
SIGNATURE DATE
Community Support Professional V2024.07.09
$21 hourly Auto-Apply 16d ago
Customer Experience Agent
Tompkins Financial Corporation 4.0
Bilingual customer service job in Ithaca, NY
Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and products for retail customers. As incumbent gains knowledge and experience, the work review, call monitoring and supervision may be reduced.
Responsibilities
* Responsible for managing inbound calls in a timely manner in a multi-bank environment
* Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature
* Demonstrates and promotes a 100% commitment to providing a best in class experience for our internal and external customers
* Maintain thorough knowledge of company procedures, policies and banking regulations
* Provide accurate, valid and complete information to customers by using the right methods/tools available
* Meet personal/customer care center team targets and call handling quotas
* Follow all company policies and procedures as set forth in the Employee Handbook
* Performs other related duties as assigned or directed
* Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program
* Work rotating shifts, weekends and holidays as required. Schedule subject to change based on needs of the department and customer demand
Qualifications
* A minimum of one (1) year banking or related customerservice experience
* Proficient reading, writing, grammar and mathematics skills; proficient interpersonal relations and communication skills and a high analytical ability
* Must be assertive with the ability to influence others. Effective verbal and written communication skills
* Able to work in a fast-paced, multiple-task environment with a high-disruption rate
* Resolve conflict with minimum negative impact on all parties
* Work independently, prioritize work in order to meet goals in all areas
* Must be a self-starter, with forward-thinking capabilities, and demonstrate good organizational skills
* Proficient in Microsoft Word and Excel.
* Care Center software experience is desirable
Benefits
* Medical
* Dental
* Vision
* 401(k) Match
* Profit Sharing
* Paid Time Off
* 11 Holidays
* Tuition Reimbursement
* Free Parking throughout Tompkins Community Bank
* Employee Referrals
EEO Statement
Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.
For more information, please click here.
#communitybank
#LI-hybrid
Pay Range
USD $18.00 - USD $18.00 /Hr.
$18 hourly 21d ago
Blood Collection Staff - Customer Service
American Red Cross 4.3
Bilingual customer service job in Johnson City, NY
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
We provide Paid-Training - no prior medical experience required!
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW (Job Overview):
When you join our team you will be utilizing your healthcare and/or customerservice skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.
The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.
Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused
May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
Standard Schedule (Binghamton and Johnson City, New York):
To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations.
Variable schedule with rotating weekends
Schedule is provided two to three weeks in advance
Pay Information:
Starting rate $20.03/hour
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
High school diploma or equivalent required
Customerservice experience and effective verbal communication skills are required
A current, valid driver's license with good driving record is required.
Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.
Basic computer skills are required. Must be proficient with Microsoft office applications.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.)
Prior leadership experience
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental, and Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% company match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
$20 hourly Auto-Apply 3d ago
Customer Service Representative
Fenix Parts Inc. 3.9
Bilingual customer service job in Elmira, NY
Join the Automotive Revolution at Fenix Parts
About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence.
Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment.
Position Overview: CustomerService As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customerservice related duties as they may arise.
Job Snapshot:
5-day work week.
Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles.
Maintain relationships with coworkers and customers
Arrange vehicle pickups from customer homes and businesses.
Mark and ring out parts
Load or Unload parts operating a forklift
Maintain awareness of inventory levels and top sales parts
Open communication with supervisors to maintain site-specific needs.
What We Offer:
Competitive Compensation: Attractive earnings with growth potential.
Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options.
Work-Life Balance: Enjoy a stable day shift schedule
Professional Development: Opportunities for advancement in a growing company.
Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer.
Requirements:
High School Diploma or equivalent
Excellent computer skills
Excellent communication skills
Strong math skills
Knowledge of auto parts and vehicles
Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here!
Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
$30k-38k yearly est. Auto-Apply 10d ago
Customer Care Service Representative
Wayne Bank 4.0
Bilingual customer service job in Franklin, NY
Salary Range: Service Representative I or II (Based on experience) Duties: Responsible for resolving a variety of customer requests via inbound and outbound calls with the goal of exceeding expectations. Promotes service excellence by modeling exceptional customerservices characteristics to retain and build new and existing customer relationships. Understand and solve problems effectively at first contact; match products and service solutions to each customers' unique needs and make referrals to the appropriate business partner when appropriate. Optimize the client experience by informing and educating clients of useful resources and innovative technology. Follows established policies and procedures to resolve customer requests in a consistent accurate manner.
Skills: Excellent verbal communication and listening skills. Ability to work professionally in a fast-paced environment that requires accuracy and multi-tasking. Has the ability to engage with customers-begin a conversation, anticipate customer questions, and professionally and confidently answer the question in a timely manner. Moderate typing skills required, moderate to advanced computer skills knowledge of WORD and EXCEL required. Comprehensive knowledge of all bank products and services.
Experience: A minimum of one (1) year retail banking experience required.
Education: High School Diploma or Equivalency.
$36k-42k yearly est. 6d ago
Member Solutions Representative
Beginnings Credit Union 3.6
Bilingual customer service job in Ithaca, NY
Beginnings Credit Union (Beginnings) is in search of a skilled Member Solutions Representative. This individual will provide prompt, friendly, professional, accurate service to members who contact the credit union using various methods. This person will educate, sell, and refer products and services, highlight promotions, address inquiries, while providing the member with positive experience. The position is hybrid/remote with a requirement to be located within 100 miles of Ithaca, NY.
Requirements
& Responsibilities:
· Provide outstanding service to members through various inbound and outbound channels including phone calls, video calls, email and other channels as developed.
· Work efficiently to assist members in a calm, polite, and professional manner.
· Responsible for member satisfaction by addressing all financial needs related to products, services, technologies, and transactions with accuracy and in a timely manner.
· Resolve member issues and concerns within the position's level of authority and in accordance with Credit Union's policies.
· Direct members to the appropriate resource and/ or Supervisor when a solution is outside the scope of the Member Solution Rep I's authority or responsibility.
· Successfully completes all training and keeps abreast of company policy changes
· Participate in Saturday rotation and works additional hours for special projects.
· Meet or exceed sales or referral goals as an individual and collaboratively with the team.
· Perform other job duties as assigned by manager.
Desired Skills and Experience:
· Zero to six months of similar or related experience.
· High school education or equivalent.
· To provide prompt accurate, and professional service to all members and potential members through multiple platforms.
· To be available for member inquiries through various communication methods.
· To process member transactions accurately and in accordance with Beginnings policy and procedures.
· To maintain a positive attitude and a spirit of teamwork.
· To successfully sell and refer credit union products and services.
Equal Employment Opportunity:
Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.
#Beginnings1
Salary Description $19.00 - $21.44
$42k-59k yearly est. 60d+ ago
Customer service Representative / Veterinary Assistant
Groton City Animal Hospital 3.7
Bilingual customer service job in Groton, NY
Job DescriptionThe Groton City Animal Hospital is expanding and looking for a dual full-time position approximately 36-40 hrs per week for a Customerservice Repesentative(CSR)/ Veterinary Assistant. We are looking for someone who is dependable, has good communication skills, able to work indepently as well as with a team. This person will be working as a CSR approximately 2 days a week and as a veterinary assistant 2 days a week.
General resposibilities to include:
CSR -Greeting clients and patients, answering phones, scheduling apppointments, basic clerical and accounting work.
Veterinary Assistant - Assist doctors and licensed veterinary techncians (LVT) as needed, in exam rooms with restraining animals, assisting with blood draws, assisting to taking radiographs, processing lab samples, routine cleaning, and more all while under the supervision of the LVT or doctor.
Experience is preferred, but willing to train the right person.
We offer a 4 day work week and 1 Saturday a month from 8 to 12. We have paid holidays, personal, sick, and vacation time. Health insurance, uniform allowance, 401 K, and encourage continuing education.
$37k-46k yearly est. 8d ago
Customer Service Representative
Teamworld 4.1
Bilingual customer service job in Binghamton, NY
Full-time Description
GENERAL JOB DESCRIPTION
The CustomerService Representative plays a key role in managing customer requests, entering and maintaining accurate order data, and supporting internal teams throughout the order lifecycle. This position requires strong data entry accuracy, excellent communication skills, and the ability to coordinate with purchasing, production, art, and logistics, to ensure a premier customer experience. The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced, deadline-driven environment.
PRIMARY DUTIES AND RESPONSIBILITIES
Data Entry & Order Processing
Enter, update, and maintain accurate customer information, order details, and communication records in the CRM and ERP system.
Process sales orders, purchase orders, and customer quotes with a high level of accuracy.
Type and prepare detailed order documentation, confirmations, and updates.
Ensure timely and precise entry of pricing, product specs, and customization details.
Customer Support & Communication
Serve as a secondary point of contact for customer inquiries via phone, email, and chat.
Provide professional, prompt, and clear communication regarding order status.
Collect and verify required order information from customers.
Follow up with customers to ensure satisfaction and address any issues.
Administrative & Support Responsibilities
Document all customer interactions, changes, and updates.
Provide backup support for other CustomerService Representatives as needed.
Participate in special projects, including process documentation and workflow improvements.
SECONDARY DUTIES AND RESPONSIBILITIES
Requirements
KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
Strong data entry accuracy and attention to detail.
High proficiency with CRM systems and Microsoft Office Suite (Word, Excel, PowerPoint).
Excellent written and verbal communication skills.
Strong organizational and time-management abilities; able to prioritize multiple tasks.
Ability to work effectively in a fast-paced, deadline-driven team environment.
Sound judgment, critical thinking, and problem-solving skills.
Customer-first mindset with the ability to build consultative relationships.
Adaptable, proactive, and able to manage shifting priorities.
Education
Associate degree preferred, or a combination of relevant education and experience.
Experience
2-3 years of customerservice, administrative support, or data entry experience.
Promotional product industry experience a bonus but not required.
Advanced Excel knowledge preferred.
Monday - Friday | 8am - 5pm | $20 - $22 / hr. | On-site in Binghamton, NY
$20-22 hourly 60d+ ago
Patient Experience Associate (Contact Center)
Ny United Health Services
Bilingual customer service job in Norwich, NY
Position OverviewUnder supervision, performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures.
Primary Department, Division, or Unit:
UHS Orthopedics Norwich
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$16.35 - $21.49 per hour, depending on experience
-----
Education/Experience
Minimum Required:
High School Diploma or equivalent.
Preferred:
Two years' experience in medical environment with working knowledge of insurance applicable to outpatient medical care.
Proficient computer skills, knowledge of Medical Terminology, experience with scheduling.
License/Certification
Preferred:
Current driver's license
-----
Why You'll Love Working at UHS
At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.
A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.
Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.
A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.
-----
About United Health Services
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!
United Health Services is an Equal Opportunity Employer.
-----
United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
$16.4-21.5 hourly Auto-Apply 3d ago
Account Services Specialist
Bakertilly 4.6
Bilingual customer service job in Clarks Summit, PA
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.
Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.
Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.
Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.
Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.
Job Description:
Responsibilities:
The Account Services Specialist is responsible for providing administrative and client service support on a variety of client benefits administration initiatives, such as:
Entering reimbursement account claim data to benefits system
Answering participant telephone inquiries
Supporting participant email/ticket inquiries
Serving as an escalation contact for contact center agents
Analyzing participant claims submissions
Reviewing and closing open participant cases
Coordinating enrollment and inquiries with client partners
Occasional travel to client site
Qualifications:
A successful candidate will have 1-3 years of experience in the customerservice, data processing, human resources or insurance-related fields. Bachelor's degree preferred
Proficiency with MS Office programs. particularly Excel, Word and Outlook
Excellent customerservice skills are required, as the position will interface with consumers and external clients
Strong organizational and communications abilities are critical to success in this position, as team members are expected to manage multiple priorities and work with a moderate amount of supervision and interface directly with clients
A valid driver's license is required
How much does a bilingual customer service earn in Union, NY?
The average bilingual customer service in Union, NY earns between $28,000 and $42,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Union, NY
$34,000
What are the biggest employers of Bilingual Customer Services in Union, NY?
The biggest employers of Bilingual Customer Services in Union, NY are: