Billing manager vs patient account manager

The differences between billing managers and patient account managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a billing manager and a patient account manager. Additionally, a billing manager has an average salary of $77,507, which is higher than the $70,777 average annual salary of a patient account manager.

The top three skills for a billing manager include patients, customer service and billing procedures. The most important skills for a patient account manager are patients, customer service, and patient accounts.

Billing manager vs patient account manager overview

	Billing Manager	Patient Account Manager
Yearly salary	$77,507	$70,777
Hourly rate	$37.26	$34.03
Growth rate	17%	28%
Number of jobs	38,709	152,009
Job satisfaction	3	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

What does a billing manager do?

A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.

What does a patient account manager do?

A patient account manager is responsible for supervising patient accounts, processing claims and payments, and resolving insurance discrepancies. Patient account managers coordinate with insurance companies to verify claims records and update patients' information in the database. They also handle the budget for the department and join the senior management in strategizing techniques to improve account operations and processes. A patient account manager must have excellent organizational and leadership skills, especially in managing disputes and assisting the patient account representatives with their inquiries and concerns.

Billing manager vs patient account manager salary

Billing managers and patient account managers have different pay scales, as shown below.

	Billing Manager	Patient Account Manager
Average salary	$77,507	$70,777
Salary range	Between $52,000 And $114,000	Between $42,000 And $117,000
Highest paying City	San Jose, CA	-
Highest paying state	New Jersey	-
Best paying company	Google	-
Best paying industry	Utilities	-

Differences between billing manager and patient account manager education

There are a few differences between a billing manager and a patient account manager in terms of educational background:

	Billing Manager	Patient Account Manager
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	University of Pennsylvania

Billing manager vs patient account manager demographics

Here are the differences between billing managers' and patient account managers' demographics:

	Billing Manager	Patient Account Manager
Average age	47	47
Gender ratio	Male, 17.7% Female, 82.3%	Male, 20.2% Female, 79.8%
Race ratio	Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%	Black or African American, 11.9% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 7.1% White, 61.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	12%

Differences between billing manager and patient account manager duties and responsibilities

Billing manager example responsibilities.

Manage, extract, and process EHRs by request.
Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
Credential providers with Medicare, Medicaid and commercial carriers.
Approve and post all A/R adjustments via PeopleSoft.

Patient account manager example responsibilities.

Manage CLIA certify laboratory ensuring quality and proficiency standards of several non-waive proficiency tests.
Manage the credentialing of all new providers by ensuring that their Medicare and Medicaid applications are complete accurately and timely.
Manage all medical billing relate operations including insurance and Medicaid verification, coding, accounts receivable, billing and collections.
Manage major transformation by creating/designing and implementing new EHR operating system providing communications, training and technical support throughout the process.
Enter demographics and work on EOB's.
Move the general surgery clinic from one location to another on campus.

Billing manager vs patient account manager skills

Common billing manager skills

Patients, 14%
Customer Service, 9%
Billing Procedures, 6%
Revenue Cycle, 4%
Financial Reports, 4%
Medicaid, 4%

Common patient account manager skills

Patients, 22%
Customer Service, 13%
Patient Accounts, 10%
Revenue Cycle, 9%
Patient Care, 4%
Patient Registration, 4%

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Office and Administrative Industry
Billing Manager
Billing Manager vs Patient Account Manager

Updated January 8, 2025

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