Field Service Manager - Quick Service Restaurants
Branch manager job in Bayamn, PR
Ecolab believes that hygiene is health, and that health, in turn, is the key to more profitability and sustainability. To come up with the right hygiene solutions, we build solid relationships with our customers, offering them continuous support. Not only do we offer a broad range of products for specific purposes, but we also give advice that's fully tailored to each situation and every step in the chain. With your career here, you'll have the opportunity to learn and grow, shape your future, make an impact, and quickly see the importance of your work. You will join a company with worldwide reach, a clear purpose and ambitious growth plans.
We are currently seeking a Field Service Manager to work in our Quick Service Restaurants Business Unit. After the training on our products and solutions and the market for our Division, you will provide services and solutions for customers' cleaning and sanitation needs. You will be responsible for achieving sales and expense targets for the assigned territory. Also, you will provide service calls and customer training in the field and be the main first contact person for our clients on store level in your assigned territory. In addition, you will solve technical issues related to our products, and sales our products on store level.
What's in it For You:
* The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
* The ability to make an impact and shape your career with a company that is passionate about growth
* The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
What You Will Do:
* Conduct food safety, brand standards and other on-site evaluations at customer locations, assessing workplace safety and environmental cleanliness
* Provide food safety and brand standards education and training to customers
* Perform activities that create a high level of customer satisfaction including the provision of accurate reports and effective customer communication and relationships
* Proactively looks for sales opportunities at store or franchise level
* Partner with Ecolab Account Management teams to solve customer issues and assist in program development
* Maintain professional credentials and remain knowledgeable on current governmental regulations and industry practices
* Complete food safety observations based on the customer's required visit frequency (monthly or quarterly) and evaluate each department for improved operations
* Maintain dispensing equipment in excellent working conditions and install equipment as necessary
* Meet with store management to provide feedback and findings after the store survey is completed and make recommendations for improvement
* Complete required paperwork including the proper update of customer contact records and the territory management system
* Plan and execute an efficient daily route to maximize effectiveness and productivity
Minimum Qualifications:
* College degree. Preferably graduate level (technical degree)
* 2 years' experience working in a food service, hospitality or grocery environment
* Hold valid driver's license and acceptable Motor Vehicle Record
* Office tools basic skills
* Fluent Spanish, English
* Excellent interpersonal and communication (written and verbal) skills
* Ability to interact effectively with others, including senior level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy
Preferred Qualifications:
* Extensive experience in food protection/food safety preferred
* Excellent planning & organizational skills
* Strong relationship management capability with outstanding consulting skills
* Proven ability to deliver results & possess a strong competitive desire to become a top performer
* Mechanical skills with experience in mechanical installation and repair preferred
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Auto-ApplyRegion Manager (San Juan, PR, PR, 00908)
Branch manager job in San Juan, PR
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Region Manager is responsible for the sale of consumable products in the Life Sciences industry (pharma/biopharma, medical device, and related industries) within an assigned geographic region. Working with sales leadership to develop strategies for achieving commercial targets, they also directly manage and coordinate activities of their sales team to meet planned goals and objectives.
What you will do as a Region Manager
Business Management
* Facilitates the development and expansion of the region's business by initiating and nurturing key relationships and associations in the Life Sciences industry.
* Monitors and reports market trends to appropriate internal partners and implements region strategies to capitalize on all opportunities.
* Identify top prospects, projects, and opportunities and ways to improve productivity and drive continuous improvement in the sales process.
* Comply with the spirit and letter of laws, government regulations, and company policies.
Achieving Financial Objectives
* Develops and clearly communicates business strategies.
* Drives activities to achieve financial targets for the region and/or assigned territories.
* Participates in setting pricing strategies using established policy guidelines.
* Manages time, travel, expenses, and sales activities to maximize effectiveness.
Customer Focus
* Ensures customer needs are communicated and interpreted into all facets of organizational structure.
* Interacts regularly with other functional leaders to ensure process improvements are implemented effectively.
* Assures that all direct reports are trained properly and can deliver an integrated, customer solution presentation.
Employee Development
* Creates an environment which encourages self development, creative thinking and problem solving.
* Coaches the team to leverage their role to ensure positive team selling relationships.
* Identifies training and educational needs of their region; assures information, resources, education, support are provided to the team through various support functions.
* Uses all available tools and techniques to develop and communicate vision.
* Recruits, interviews, and selects individuals matching the profile of the respective STERIS job description.
The Experience, Skills and Abilities Needed
Required
* Bachelor's degree required
* 5 years minimum of sales experience in the pharmaceutical or life sciences market with responsibility for multiple products
* 2 years minimum of managerial experience within performance reviews, training, and succession planning, etc.
* Proficiency with Microsoft Office and Customer Relationship Management Software
* Must have a valid driver's license, passport, and the ability to travel internationally (40-50%)
* Bilingual (fluent in Spanish, Advanced English) to communicate with Customers and global STERIS team
Preferred
* Bachelor's or Master's degree in Chemistry, Biology/Microbiology, Pharmaceutical Science, or Engineering
* Significant sales support skills and experience including dealing with complex multifaceted sales situations effectively utilizing a team approach - strong leadership, matrix organization management, interpersonal, communication, organization, and presentation skills
* Skilled in motivating diverse teams, fostering accountability, and building resilience
* Coaching, providing feedback, developing talent
* Excellent communication and negotiation skills
* High emotional intelligence and adaptability in a fast-changing industry
* Skilled in setting KPIs, monitoring progress, and adjusting strategies
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
* Cell Phone Stipend
* Flexible Time Off + 9 Corporate Holidays Per Year
* Excellent Healthcare, Dental, and Vision Benefits
* Healthcare and Dependent Flexible Spending Accounts
* Long/Short Term Disability Coverage
* 401(k) with a Company Match
* Parental Leave
* Tuition Reimbursement Program
* Additional Add-On Benefits/Discounts
* Opportunities for Advancement in a Stable Long-Term Career
Pay range for this opportunity is $105,400.00 - $136,400.00. This position is incentive plan eligible, at target earnings of $45,000 - $55,000, depending on performance.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit ***************
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Branch Director, Home Health
Branch manager job in San Juan, PR
**Become a part of our caring community and help us put health first** ***$10K Sign-On Bonus*** The Branch Director is accountable for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development. The Branch Director supervises the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruits, interviews, and hires staff and monitors quality care and organizational performance. Assist other disciplines in coordinating activities when necessary, assuming responsibility for continuity, appropriateness, and quality of services delivered.
*****$10K Sign-On Bonus*****
**Work Schedule: Full time**
**Position Type: On-site**
**Branch Location: Tampa, FL**
****This position is eligible for relocation assistance. The specific package offered will vary based on individual circumstances and company policy****
**Essential Functions:**
+ Develops, plans, implements, analyzes and organizes operations for the Branch.
+ Responsible for the delivery of care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s).
+ Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
+ Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
+ Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
+ Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
+ Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
+ Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participates in sales and marketing initiatives.
**Use your skills to make an impact**
+ Current and unrestricted Registered Nurse licensure (in the state of practice) _preferred_
+ Minimum of 2 years of home health operations management experience, highly preferred
+ Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
+ Experienced with quality improvement monitoring and reporting tools and methods.
+ Knowledge of business management, governmental regulations, and accreditation standards.
+ Fiscal management experience.
+ Excellent verbal and written communication skills.
+ EMR proficiency, prior Homecare Homebase (HCHB) experience is a plus.
+ Must be proficient with Microsoft Word and Excel.
+ Must possess a valid state driver's license, reliable transportation, and automobile liability insurance.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$93,000 - $128,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Branch Manager
Branch manager job in San Juan, PR
Company: Popular Workplace Type: On-site Branch Manager Job Type Full Time Opportunity General Description Manages all aspects of a branch. Accountable for leading and developing teams, financial performance, customer satisfaction, and branch policies and procedures within our cultural framework. Ensures the branch adheres to corporate policies, objectives, and practices. Responsible to develop new business relationships and maintain them by performing the following duties:
Essential Duties and Responsibilities
* Manage Branch to achieve net income goals and operational efficiency.
* Lead deposits growth, both consumer and commercial, and products sales initiatives while maintaining the expected quality.
* Actively contact existing and prospective clients to develop and maintain client relationships while attracting new money, commercial services, among other products through sales calls, community involvement, referrals, and entertainment.
* Manage commercial credit applications, review, and negotiate pricing and submit to Commercial Credit Center for approval.
* Communicate credit decisions to clients.
* Oversee reports to detect high risk accounts, internal audits regarding compliance issues, controllable expense accounts, and maintain adequate commercial portfolio management, including renewals, delinquency, among others.
* Identify current and long term banking needs for both segments (business and consumer) to offer appropriate advice, services, and product solutions within our cultural framework.
* Provide coaching, training, and supervision to the team members.
* Delegate day to day tactical duties to the Assistant Branch Manager.
Supervisory Responsibilities:
* Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
* Coach and develop constantly the supervisory team to thrive in an excellent work environment.
* Foster a spirit of teamwork that allows consensus over ideas as well as diversity.
Education
Bachelor's Degree in Business Administration or related fields
Experience
A minimum of three (3) years of experience in Retail Branch operations and business development, two of these supervising personnel.
Experience as Assistant Branch Manager or Small Business Specialist or Branch Manager
Other Qualifications
* Knowledge of Word Processing, Presentations, Spreadsheet, Internet, Internal Business software, other related software.
* Knowledge of Commercial and consumer credit regulations, policies, and procedures; Loan analysis, restructuring, and documentation; Collection Techniques and Structure financing analysis.
* Knowledge of budget administration, resources allocation, organization's policies, regulations, objectives, and initiatives according to the job's responsibilities.
* Ability to establish, conduct and track (audit) operational processes properly, and implement changes.
* Knowledge of banking laws and regulations; Retail, Automobile, Mortgage Consumer Lending and Leasing products and services; Branch operations; Foreign currency transactions.
* Demonstrates knowledge in the following skills: client interviewing, consultative sales, proposals preparation, and presentation.
* Written and verbal communication skills in English (intermediate/advanced level) and Spanish (advanced level)
Region Locations
Rio Piedras Region
Work Schedule
On-site
Monday to Saturday
Flexibility to work non-business hours, Saturdays, Sundays, and holidays when needed.
Values
1. Passion for People
3. Succeed Together
2. Own Every Moment
4. Build the Future
Additional Requirements
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee's performance evaluation.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.
Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.
ABOUT US
Popular is Puerto Rico's leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular's employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at ***************************. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.
Are you ready for a rewarding career?
Popular is an Equal Opportunity Employer, including Disability/Vets
Learn more about us at *************** and keep updated with our latest job postings at *********************
Connect with us!
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If you are a California resident, please click here to learn more about your privacy rights.
Solar Branch Manager
Branch manager job in Ponce, PR
at Freedom Forever
Pago competitivo (según experiencia) + Beneficios (Required Bilingual- English & Spanish) • Medical Insurance • Dental Insurance • Vision Care Insurance • $50K Life Insurance • 401K • Medical Reimbursement Accounts (HSA & FSA)
• Employee Assistance Program
• Paid Time-Off
***Solar Residencial***
POSITION SUMMARY: Branch Manager is responsible for organizing and leading the branch operations team. The Branch Manager will be accountable for key performance metrics by managing a team of installers, and other field personnel who are responsible for site auditing, permitting, installing, inspecting, and servicing solar projects. Responsible for scheduling and overseeing the installation of solar projects as well as a smooth handoff between the inspection department. Ensures adherence to contract specifications and established policies and procedures. Familiar with a variety of the field's concepts, practices, and procedures. Works closely with Branch Coordinator, Project Manager and Field Manager. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Oversee all Operations and Administrative task for designated Branch Location
Plan and coordinate installations of photovoltaic (PV) solar systems to ensure conformance to codes and Freedom Forever standards
Manage, motivate, and mentor a variety of personnel involved in the installation & inspection of solar projects which may include Crew Lead(s), Roof Lead(s), Installer(s), Branch Coordinator, Site Auditors(s), Project Manager, Warehouse Specialist(s), and Field Manager
Evaluate and manage the resources and processes required for the successful completion of a high volume of residential and small commercial solar projects
Drive continuous improvement in Safety, Quality, Customer Service, and Productivity throughout branch operations
Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position and follows Standard Operating Procedures for Safety
Ensure that “Best Practices” are being consistently applied throughout the branch operations
Remotely assess potential solar installation sites to determine feasibility and design requirements
Assess system performance or functionality at the system, subsystem, and component levels
Oversee a team that schedule building inspections for solar installation projects
Remotely monitor work of subcontractors to ensure projects conform to specifications, schedules, or budgets
Provide technical assistance to installers, technicians, or other solar professionals in areas such as solar electric systems, solar thermal systems, electrical systems, and mechanical systems
Prepare solar installation project proposals, quotes, budgets, or schedules
Estimate materials, equipment, and personnel needed for residential or commercial solar installation projects
Identify means to reduce costs, minimize risks, or increase efficiency of solar installation projects
Assures the quality of work produced is acceptable to company standards and specification
Work closely with the Regional Operations Manager and the Director of Operations to provide accurate installation forecasts and branch performance reporting
Work to ensure that we are delivering an excellent customer experience and escalate customer concerns as necessary
Follows the safety program established specifically for all installations, site audits, inspections, and service calls
Manage corporate facilities as necessary
Perform other duties as assigned
QUALIFICATION REQUIREMENTS: Education & Certifications:
High school diploma or GED
Experience:
Must have a minimum of 3+ year experience
Knowledge, Skills & Abilities:
Possess good communication skills that will enhance vendor and supplier relationships, as well as with the installation team
Possess strong organizational skills and capable of making decisions without constant supervision
Ability to read and interpret job orders, understands specifications and to read a tape measure
Possess a wide range of carpentry skills to provide accurate remote job assessment
Capable of learning new skills as needed
Have knowledge of materials and processes that relate to the company's products
Must have a valid state driving license and a clean driving record
Ability to work in a fast environment
Special Skills & Training:
Good computer skills with Microsoft Office Suite, experience with Company's CRM and ERP systems is a plus .
TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.) TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.) Si es necesario viajar, debe tener una licencia de conducir/seguro válidos y la capacidad de conducir un vehículo personal a diferentes sitios.Debido a la naturaleza de este puesto, los antecedentes penales pueden tener una relación directa, adversa y negativa con cada una de las funciones enumeradas, lo que podría dar lugar a la retirada de una oferta condicional de empleo.
Freedom Forever es un empleador que ofrece igualdad de oportunidades. De acuerdo con la ley aplicable, prohibimos la discriminación contra cualquier solicitante o empleado por cualquier motivo legalmente reconocido, que incluye, entre otros: condición de veterano, condición de miembro del servicio uniformado, raza, color, religión, sexo, orientación sexual, identidad de género, edad (40 años o más), embarazo (incluido el parto, la lactancia y las afecciones médicas relacionadas), origen nacional o ascendencia, condición de ciudadanía, discapacidad física o mental, información genética (incluidas las pruebas y las características) o cualquier otra consideración protegida por la ley federal, estatal o local. Nuestro compromiso con la igualdad de oportunidades en el empleo se aplica a todas las personas involucradas en nuestras operaciones y prohíbe la discriminación ilegal por parte de cualquier empleado, incluidos los supervisores y compañeros de trabajo.
Auto-ApplyHS OPERATIONAL MANAGER
Branch manager job in San Juan, PR
Job Description
GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures.
TASKS AND ESSENTIAL JOB RESPONSIBILITIES:
Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures.
Responsible for contract development and management.
Explore and research facility opportunities.
Negotiate leases and contracts, also responsible for the oversight of tenant leases.
Prepare and coordinate job bids, repair costs and estimates.
Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out.
Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.)
Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment.
Coordinate facility construction, renovations and playground development.
Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community.
Management of requests and needs related to information technology systems
Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations.
Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement.
Facilitate the Facilities Committee.
Responsible for the operation's material inventories and their distribution to the operation.
Monitors the inventory of site materials, supplies, and equipment; places orders for the center.
Assesses current and future facility needs; makes recommendations to the Head Start Director.
Development and implementation of the operational inkind plan
Submits monthly the in-kind contributions, volunteer report and all program activities.
Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing.
Development of the operational and programmatic calendar
Establishes and maintains property records in accordance with organizational regulations and policies.
Prepares annual property inventories and submits the corresponding reports
Certifies the deregistration and registration orders to the program property registry
Manage data platforms related to head start program operations
Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start.
Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives.
Coordinate with leadership team on operational aspects of all school events
Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements
Perform other related duties as assigned by the HS/EHS Director.
SUPERVISION
EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent
PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development
ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged
COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them
PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A.
SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED:
Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience.
Minimum of three years professional level management and supervision of a department or agency.
Knowledge and experience in business and human resource practices.
At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities
Background and understanding of child preventative health, including EPSDT requirements for children 0-5
Bilingual Required- translation and interpretation (language(s) - program specific).
Maintain certification in CPR and First Aid.
Physical exam and background checks are required for this position.
Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.
Must have a valid driver's license and reliable transportation.
Ability to interact effectively with people from diverse backgrounds
Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing
Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation
Must be honest, dependable and able to meet deadlines
Self-motivated and able to work independently
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Ability to sit most of the time with some bending and reaching.
Ability to stand, walk, and bend periodically.
Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing.
Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading).
Ability to receive and respond to oral communication.
Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.
Work is generally performed in an office environment.
Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices).
Standard office equipment generally used includes:
Telephone
Personal Computer (monitor, keyboard, and mouse) or Tablet
Printer/Photocopy Machine
Calculator
May be required to operate a motor vehicle during the course of duties.
ORGANIZATIONAL VALUES:
Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy
Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale.
Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency.
Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
Regional Manager Hearing Care - Florida
Branch manager job in Florida, PR
As the Regional Manager, Hearing Care, you will oversee support a team of dedicated and compassionate Hearing Care Coordinators (HCCs). Your role will be vital in ensuring our patients receive exceptional care and service. You will provide guidance and support to the HCCs within the region. Your expertise in the relevant point of system sale will be essential, and you will be held accountable for ensuring the HCCs in the region receive the necessary training to excel in their roles. You will motivate and mentor the HCCs for local events, activities and regarding scheduled and completed evaluations efforts. Leading by example, you'll bring enthusiasm and display flexibility as you take on special projects and drive process improvement efforts and company initiatives
Location: West Coast Florida - Hybrid Schedule with two remote days.
Fort Lauderdale/Orlando/Jacksonville, FL
Monday-Friday 8:30am-5:00P.M.
Your role at AudioNova:
* Lead and develop a team of Hearing Care Coordinators including recruitment, hiring and ongoing performance management
* Up to 60% Travel in Fort Lauderdale/Orlando/Jacksonville, FL.
* Observe, explain, and coach on scheduled evaluations and capacity and demand
* Address performance issues proactively, providing coaching and conducting annual performance appraisals.
* Review and ensure accuracy in regional collections and transaction
* Supervise clinic inventory control processed
* Oversee the process for the insurance process and proper completion of patient Benefit Checks
* Monitor and evaluate transactional compliance duplication
* Provide comprehensive training to HCCs beyond initial on-boarding and create mentoring partnerships amongst peers in the region to support ongoing development
* Approve employee PTO and manage timecards in the ADP system
* Facilitate smooth onboarding and provide ongoing training and support of new HCCs
* Subject matter expert on company systems, processes and policies & procedures
* Proactively address process issues and errors ensuring HCCs adhere to SOPs consistently recognize trending errors and promptly follow up with HCCs to address process issues (related to SOP, processes in general and linked to the relevant systems)
* Cultivate strong relationships and provide supports for HCCs fostering effective communication between the Sr. HCC and the HCCs
* Provide team support team by coordinating, coaching and mentoring at community events
* Champion the company vision, mission and values, promoting team morale around these initiatives
* Operates in compliance with all local, state and Federal laws as well as
* Assess the potential ROI of local events considering demographics, engagement and attendance
* Drive performance success by achieving KPIs related to demand for HCC accountable activities
* Effectively manage calendars and capacity, utilizing financial dashboards to review scheduled and completed eval targets
* Train HCCs on best practice for local area marketing activities and attending events to oversee operations at any events this may or may not include any relevant support for BHEs (Better Hearing Events)
* Identify and evaluate local partnerships and provide business cases on potential ROI and opportunities
* Train HCCs on centrally driven marketing campaigns and how to handle response and patients
* Conduct regular marketing training for HCCs
* Ensure marketing materials and practices in centers are current and on brand
* Report to marketing on a monthly basis on region as well as KPIs
* Drive sustainable engagement by leading the regions yearly Engagement Survey( HearMe) and implement strategies for improvement
* Operates in compliance with all local, state and Federal laws as well as Company policy and compliance standards
* Other duties and responsibilities as assigned
Job Qualifications
Education:
* Bachelor's Degree preferred
Certifications:
* Not applicable
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with customers, physicians, clinical staff
* Experience with multiple EMR system is a plus (RBS)
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* Ability to exhibit empathy
Work Experience:
* 2+Years in a health care environment is preferred
* Previous management experience preferred
* Previous training experience is preferred
* Previous customer service experience is required
Statement of Other Duties: This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.
Salary: $60,000 - $80,000 + 10% Bonus
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Houseperson - Public Areas - Condado Ocean Club
Branch manager job in San Juan, PR
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
The Condado Ocean Club is a modern oasis in the middle of the city. This is a club open to all who value the unique experiences and cultural connections inspired by travel. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
Responsible for maintaining the cleanliness of the entire lobby, including all entrances, glass doors, windows, men's and ladies' restrooms, front office reception area, lounge, and shops.
Perform other miscellaneous jobs as requested by the housekeeping manager.
Maintenance and cleanliness of all equipment used by him/her.
Check with the manager to determine if any special situations are present so that you can give them immediate attention.
Maintenance and cleanliness of all equipment used by him/her.
Anticipate and communicate replenishment needs.
Ensure adherence to quality expectations and standards.
Knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the Director of Housekeeping.
Complete safety training and certifications.
Develop and maintain positive working relationships with others, support the team to reach common goals.
Perform other reasonable job duties as requested by supervisors.
Qualifications
Hospitality oriented
Proven experience in a supervisory role within housekeeping or public areas, preferably in a hotel environment.
Must be able to bend, squat and stretch, lift weighing up to 50 pounds.
Flexibility to work various shifts, including weekends and holidays
Able to handle difficult situations effectively.
Strong communication skills
Able and willing to perform basic cleaning duties.
Must possess good communication skills in Spanish and English.
Benefits
401(k)
Employer Contribution to 401(k)
The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Auto-ApplyPort Operations Manager - Diego Garcia
Branch manager job in San Juan, PR
This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations
+ Managing port personnel, including hiring, training, and performance evaluations
**QUALIFICATIONS**
+ US Citizenship
+ Secret Security Clearance
+ Minimum of 72 months Harbor Operations experience.
This opportunity is located on the island of Diego Garcia.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .
Commercial Operation Manager
Branch manager job in Guaynabo, PR
Job Description
The Commercial Operations Manager role be responsible for providing strategic insight to both the field force and the sales leadership team specific to the business KPI's, incentive compensation, Sales Force Effectiveness dashboards, field force targeting and management reporting. This role will lead the internal sales support representatives, driving the collaborative alignments among multiple teams, including sales, marketing and operations for Alivia's Specialty and Infusion. This role will partner with Sales Managers to enable commercial department efficiency, productivity and reporting/analytical capabilities to react quickly to changing customer dynamics and make profitable business decisions. The Commercial Operations Manager applies technical knowledge to solve problems, receives assignments in the form of objectives and determines approach, resources, schedules, and goals. The Sales Manager consistently review performance metrics and promptly identify and address emerging trends, opportunities and issues through specific actions plans by territory and line of business.
Responsibilities include but are not limited to:
Lead Sales Support, and Operations team members in supporting and reducing the administrative burden on the sales force.
Craft and present compelling, strategic recommendations for sales team performance to drive new business growth.
Drive the creation and implementation of a comprehensive system of dynamic and efficient tools for reporting and analyzing data. Working collaboratively to establish processes that drive continuous improvement and revenue growth.
Engage in collaborative dialog with Sales Managers, Operations Managers, Marketing and Finance to create profitable commercial strategies, initiatives, and processes.
Analyze performance metrics and sales tool usage reports to identify sales team training needs. Collaborate with our learning and development team to develop strategies to meet these needs.
Build strong relationships within a network of colleagues on all levels and ensure effective linkages with all stakeholders.
Supports and contributes to a sales Operations vision and strategy aligned with business needs.
Works with colleagues to build the infrastructure and capabilities that enable the sales organization to achieve sustainable success.
Develop an accessible library of sales processes and programs for quick reference by the organization, using existing technologies as appropriate.
Build productive long-term customer relationships with external decision makers.
Participate in sales and marketing activities with key customers and/or professional associations.
Evaluate and promotes training and continuous education for Commercial Team
To monitor customer satisfaction and service levels to ensure that standards are being met
Candidate Experience:
5years ofprevioussupervisory experience isrequired.
Prior experience working in Specialty Pharmacy,Home Infusionorpharmaceuticalsalesisrequired.
Demonstratedtrack recordof meeting/exceedinggoals.
Demonstrated capability with coaching and developing personnel.
Previous experience with coordinating and leading projects
***EEOC F/M/V/D***
General Manager
Branch manager job in San Juan, PR
Responsible for the safe and smooth functioning of a facility such as a shopping mall, a cluster of a companys office buildings, a hotel, an educational institution, a convention center, or a resort, by supervising its maintenance and by regular evaluation of its condition.
Facilities Manager Job Duties
Keeping an area clean, safe, and in good working condition and having good supervisory skills.
Responsibilities usually include:
1) Using CMMS and schedule for cleaning and maintenance of the facility.
2) Evaluate the condition of equipment or systems such as air conditioning, generators, elevators, fire pump, etc. on a regular basis.
3) Ensuring adequate lighting in all areas.
4) Make sure the buildings are safe, in accordance with applicable regulations, and that no fire or other hazards exist.
5) Maintaining precise records of the working condition of the facilitys equipment.
6) Directing responsibilities to other staff members and evaluating their performance.
7) Preparing and conducting safety training programs.
8) Implementing new technology into processes if required.
9) Suggesting and discussing areas for improvement with management.
10) Sometimes participating in interior decorative plans, such as choosing the type of carpet or glass, keeping in mind the type of maintenance that will be required for them.
11) Establishing and overseeing recycling operations where required.
12) Making building
Facilities Manager Knowledge and Skills
1) Good organizational and planning skills to ensure that all areas are taken care of in a disciplined, periodic manner.
2) Knowledge of HVAC (Heating, Ventilation, and Air Conditioning), Occupational Safety and Health Administration (OSHA), Plumbing, Masonry, and in some cases Environmental Protection Agency (EPA) principles and guidelines.
3) A keen attention to detail, especially the ability to quickly spot threats to safety.
Vendor Operations Manager
Branch manager job in San Juan, PR
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2512-2797 **Primary Function** The Vendor Operations Manager supports the Enterprise Marketing Organization by managing key components of the third-party vendor portfolio. This role serves as the operational link between internal marketing teams and external vendors, ensuring compliance, effective communication, and the successful execution of vendor engagements. The coordinator will help to optimize vendor relationships, streamline processes, and support governance routines to reduce risk and enhance marketing operations.
**Duties & Responsibilities**
+ Oversee assigned areas of Enterprise Marketing's Third-Party Portfolio
+ Support Third Party Engagement Managers (TPEMS) with contract management, data transmission, issue remediation, and education
+ Identify opportunities to optimize the vendor portfolio, eliminate duplication, and streamline processes using data-driven recommendations
+ Serve as a conduit to the Third Party Management team and support governance routines, including Third Party Risk Council Governance
+ Vet, onboard, and offboard new and existing third-party vendors
+ Act as the primary point of contact between TPEMS, Enterprise Data teams, Global Third Party, and Risk partners
+ Deliver ongoing reporting related to vendor operations, aggregating data from multiple sources and providing insights and recommendations
**Skills & Qualifications**
+ Expertise in vendor management, vendor operations, or similar function
+ Strong understanding of risk assessment and relevant controls within vendor relationships
+ Ability to support marketing teams in fostering productive and compliant vendor partners
+ Knowledge of marketing operations and marketing processes preferred
+ Excellent communication, organizational, and analytical skills
+ Strong attention to detail and ability to manage multiple projects simultaneously
**Education & Experience**
+ Bachelor's degree in Marketing, Business Administration, or a related field preferred
+ 5+ years of experience in vendor operations management, marketing operations, project management, or related backgrounds preferred
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
General Manager
Branch manager job in San Juan, PR
General Manager DEPARTMENT: Administration REPORTS TO: Regional Manager/Regional Vice President/Senior Vice President FLSA STATUS: Salaried, Exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues.
Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 400+ arenas, stadiums, convention/exhibition centers, and performing arts venues globally.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
COLISEO DE PUERTO RICO
The Coliseo de Puerto Rico is the largest and most prominent indoor arena in Puerto Rico and the Caribbean. Located in San Juan's Hato Rey district and managed by Legends | ASM Global, the venue hosts world-class concerts, sporting events, and cultural programming, with a seating capacity of up to 18,500 and cutting-edge production capabilities. Since opening in 2004, it has welcomed over ten million attendees and ranked among the top-grossing arenas globally. Named in honor of beloved Puerto Rican entertainer José Miguel Agrelot, the Coliseum serves as a powerful economic and cultural driver for the island, drawing international acts and audiences while reinforcing Puerto Rico's status as a premier destination for live entertainment.
PUERTO RICO CONVENTION CENTER
The Puerto Rico Convention Center, located in the Isla Grande district of San Juan, is the largest and most advanced convention facility in the Caribbean. Managed by Legends | ASM Global, the PRCC spans over 600,000 square feet and features a 152,700-square-foot exhibition hall, a 39,500-square-foot ballroom, and numerous meeting spaces equipped with state-of-the-art technology. Since opening in 2005, the PRCC has hosted a wide range of high-profile conferences, trade shows, and public events, playing a key role in driving business tourism and economic growth for the island. Designed to reflect Puerto Rico's coastal beauty with its signature wave-inspired architecture, the PRCC anchors a vibrant district that includes the Sheraton Hotel and Distrito T-Mobile, making it a premier destination for both business and leisure events in the region.
THE ROLE
This individual will be responsible for the overall management, promotion, and operation of both the Coliseo de Puerto Rico and the Puerto Rico Convention Center. Oversight will include all facets of venue operations such as booking, marketing, finance, human resources, food and beverage, box office, advertising, security, production, maintenance, parking, and guest services.
The role requires a strategic and collaborative leader who can drive business growth, enhance client, and guest experiences, and ensure operational excellence across both high-profile venues, while aligning with Legends | ASM Global's standards and the broader goals of Puerto Rico's tourism and entertainment sectors.
Essential Duties and Responsibilities
* Provides for control of the day-to-day operations, assuring the coordination of plans, programs, and events.
* Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents.
* Establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facilities.
* Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
* Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
* Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facilities.
* Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue.
* Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc.
* Maintains compliance with local, territorial, and federal regulations, including labor laws, permitting, safety, and accessibility standards specific to Puerto Rico.
* Ensures effective communication and community engagement in both Spanish and English to foster positive relationships with local stakeholders, vendors, and guests.
* Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends | ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
* A bachelor's degree (BA) from a four-year accredited college or university with major course work in business or public administration or the equivalent combination of education and experience is required.
* A well-established leader and professional with a minimum of 7-10 years of industry experience in a senior management level position within an Arena, Convention Center, or Stadium.
SKILL AND ABILITIES
* Must be able to perform effectively under significant pressure typically associated with meeting the demands and timetables of our industry.
* Strong understanding of local, regional, and federal regulations applicable to Puerto Rico.
* Incumbent must demonstrate business acumen with a client/customer service focus.
* Demonstrated ability to build and maintain relationships with government entities, community organizations, clients, and internal teams.
* Excellent problem-solving, communication, and organizational skills.
* Fluency in both Spanish and English is required.
COMPENSATION
Competitive salary commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site - Coliseo de Puerto Rico & Puerto Rico Convention Center.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
General Manager
Branch manager job in San Juan, PR
THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes.
What we are looking for!
Proven track record of successfully managing operations and meeting financial goals
Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment
Solid understanding of financial reports, budgeting, and forecasting
Experience with cost control, inventory management, and profitability analysis
Exceptional skills in delivering high-quality customer service and resolving issues effectively
You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
Excellent verbal and written communication skills for interacting with staff, customers, and vendors
Familiarity with health and safety regulations, as well as labor laws related to the restaurant industry
Requirements:
21+ years of age
5+ years of Restaurant/Hospitality Experience
Proficient in managing the cost of goods sold and labor
Strong business acumen
Ability to lead a team to create a memorable guest experience
The ability to work weekends, nights and holidays
Not afraid to work in a fast-paced, noisy environment with distracting conditions.
What will you be doing daily?
Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives
Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
Deliver an unparalleled guest experience through the best combination of food, drinks, and games
Maintain a safe and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to operating standards and procedures
PERKS!
Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short-term Disability
Employee Assistance Program
Buster's Legacy Fund (Supports team members during difficult times)
401K matching plan
FREE food
FREE gameplay
Large leadership team = multiple managers per shift
FUN work environment
Grow your career!
Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
73045.54
-
85935.99
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyGeneral Manager
Branch manager job in San Juan, PR
Job Description
…
We are a working class organization, rooted at a family's kitchen table where the only star is the food and the music is laughter and stories. We embrace loyalty, gratitude, excellence and community, sharing these values in our restaurants everyday. We like to have fun. We aim to make our guests smile. Our chef-inspired menu offers delicious burgers and so much more. As we grow, our leaders will be the driving force to our continued success. Be a part of a unique and growing company.
Job Summary:
The Restaurant General Manager (GM) oversees the restaurant's daily operations, ensuring excellent customer service, high-quality food, and adherence to health and safety regulations. The GM is responsible for financial performance, staff management, and maintaining an inviting atmosphere. They work closely with the Operations Leadership Team and Restaurant Support Center to implement company policies and strategies.
Key Responsibilities
Operational Management:
Ensure efficient and effective restaurant operations on a day-to-day basis.
Maintain a clean and safe environment, adhering to health and safety regulations.
Manages and supports all aspects of inventory control, including purchasing, receiving, and storing company-specified products, ensuring compliance with company standards.
Ensure high standards of food quality and service.
Ensures building, equipment, furniture, and fixtures are properly repaired, cleaned, and maintained regularly.
Upholds restaurant mission, vision, philosophy, and core values through behavior and action.
Financial Management:
Oversee and manage the restaurant's labor, cost of goods, and overall budget.
Monitor financial performance, including sales, expenses, and profitability.
Financial analysis to identify areas for cost reduction and increased profitability.
Achieves budgeted sales and profitability goals.
Prepare regular reports on financial performance for the Operations Leadership Team and Restaurants Support Center.
Staff Management:
Clearly and consistently communicate all restaurant policies and procedures and hold team members accountable for compliance.
Recruit, hire, train, and supervise staff, including servers, bartenders, cooks, and other front-of-house (FOH) and back-of-house (BOH) employees.
The restaurant's primary point of contact for selection, training, developing, and motivating team members for operational excellence.
The brand ambassador for maintaining a professional restaurant and team member image, including restaurant cleanliness, proper uniforms, and appearance standards.
Create and/or manage the scheduling of FOH and BOH employees to ensure adequate coverage and labor budgets are met.
Ongoing coaching/mentoring of employees to reinforce positive behaviors and provide feedback on development opportunities.
Set the standard for the restaurant through leadership by example.
Ensures a safe and harassment-free environment for all Team Members and Managers.
Resolve staff conflicts and handle disciplinary actions as needed.
Customer Service:
Ensure exceptional customer service and address guest complaints or concerns.
Monitors guest feedback and implements improvements based on feedback (Yelp reviews, Open Table reviews, Guest emails, etc.).
Maintain a positive and welcoming atmosphere for guests.
Marketing and Promotion:
Work with the Marketing Team to develop and implement marketing strategies to attract and retain guests.
Execute companywide promotional events and special offers.
Compliance and Regulations:
Ensure compliance with all local, state, and federal regulations, including labor laws and health codes.
Upholds restaurant safety, sanitation, and security standards, including handling chemicals safely.
Implement and enforce company policies and procedures.
Requirements & Prior Experience:
Minimum of 4-5 years of full-service restaurant experience along with experience in a leadership capacity (i.e. Assistant General Manager, Kitchen Manager, etc.) in a high-volume full-service restaurant concept.
Experience in computer systems and web-based systems (ADP, NCR Aloha POS, MS Office 365 (Excel).
Intermediate knowledge of accounting or experience managing the P&L of a restaurant.
Experience receiving merchandise, conducting physical inventory (weekly), and claiming credits from suppliers.
Fully bilingual (Spanish & English)
Able to work rotating shifts including weekends (i.e. Friday, Saturday and Sunday), holidays and days off.
Ability to inspire cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Excellent leadership and motivational skills.
Excellent interpersonal/listening/communication skills.
Excellent problem resolution/Guest recovery skills.
Attention to detail and analytical skills.
Experienced and proficient in using basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
Must be TIPs-certified or willing to complete certification upon hire to ensure responsible alcohol service.
Strong commitment to serving others in the community.
Acts with integrity and treats others with respect.
ServSafe certified.
We will consider someone in a Restaurant Management position who has a high-level understanding of systems, a drive to grow professionally, and a passion for Hospitality.
Equal Opportunity Employer
Assistant Operations Manager (Hospitality)
Branch manager job in Catao, PR
We're seeking a dynamic Assistant Operations Manager (Hospitality) to lead daily operations and deliver unforgettable experiences at Casa BACARDÍ. YOUR OPPORTUNITY You'll oversee the daily operations of Casa BACARDÍ, ensuring all guests receive an exceptional experience, and handling any operational issues that arise. You'll coordinate with various teams, support staff, and make real-time decisions to maintain seamless service and uphold brand standards. You will be part of a vibrant global organization with strong values, where we treat each other as Family, encourage each other to be Fearless with Founder's Mentality.
ABOUT YOU
In this role, you'll demonstrate strong leadership, decision-making, and problem-solving skills to oversee daily operations and ensure smooth guest experiences as you example Founder's Mentality. Your ability to lead by example, manage staff effectively, and address any challenges fearlessly and promptly will be key to build a culture of "making moments matter" while "keeping the consumer at the heart of everything we do."
RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE
Visitor Experience Leadership:
* Maintain superior guest satisfaction by ensuring high standards of service, cleanliness, and smooth operational flow across all visitor touchpoints.
* Proactively support guest interactions during peak demand, enhancing guest experiences through informed guidance and problem-solving.
* Act as an escalation point for resolving customer inquiries and complaints swiftly, preserving and enhancing Casa BACARDÍ's reputation.
* Maintain comprehensive knowledge of Casa BACARDÍ offerings to guide team members and ensure consistency in visitor experiences.
Staff Supervision and Coordination:
* Strategically oversee staff scheduling and assignments, aligning workforce planning with operational demands to maximize efficiency.
* Directly supervise and manage Managers on Duty team, ensuring their compliance with Standard Operating Procedures (SOPs) and safety protocols, adjusting resource allocation to maintain operational balance and prevent overstaffing.
* Optimize team productivity during downtime by prioritizing critical tasks like cleaning, inventory management, and preparation for peak periods.
* Collaborate with HR on disciplinary issues, promoting consistent enforcement of company policies and fostering a positive work environment.
* Adapt swiftly to changes in staffing needs and operational demands, ensuring continuous coverage and operational excellence.
Operational Oversight and Compliance
* Revenue Drive, Monitoring & Reporting: drive, track and report daily revenue, inventory, waste management, and attendance, preparing closing reports with actionable insights to support next-day operations.
* Safety Management: Monitor guest activities to maintain safety compliance and provide a secure environment for visitors and staff.
* Operational Improvements: Support procedural updates, ongoing staff training, and adherence to Casa BACARDÍ's operational standards.
* Team Communication: Coordinate closely with the MOD team to ensure alignment and smooth communication on daily operations.
* Facility Inspections: Inspect work areas and equipment regularly to ensure cleanliness and safety compliance, taking corrective action as needed to meet Casa BACARDÍ's high standards.
* Trolley Operation: Safely operate the trolley in compliance with security measures, adding value to the guest experience.
* Flexibility to work weekends and evenings as necessary to support events and operational needs.
Revenue Goals and Strategy Implementation
* Revenue Leadership: Lead efforts to meet and exceed daily revenue goals in all areas, including food, beverage, and retail.
* Strategic Implementation: Develop and implement effective strategies to drive revenue, including upselling, promotional tactics, and staff motivation to encourage additional guest spending.
* Team Alignment with Goals: Ensure that all team members understand and work toward revenue objectives, providing guidance on effective techniques and best practices to meet targets.
Inventory & Event Support
* Inventory Management: Track and manage inventory levels for bar, retail, and operational supplies, placing orders with internal and external suppliers as necessary to meet demand.
* Event & Advocacy Support: Assist with on-site and off-site event setup, staffing, and logistics as needed to support Casa BACARDÍ's brand advocacy and promotional initiatives.
Additional Responsibilities
* Health, Safety, and Training Documentation: Oversee compliance with safety standards across all operational areas, ensuring accurate training and safety records are maintained.
* Perform any other tasks reasonably assigned by Casa BACARDÍ management to support overall business objectives and operational needs.
SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY
* Experience in Retail Industry, Spirit industry, or Hospitality
* Strong people management skills
* Knowledge of MS Office / Teams
* Knowledge of SAP / Fiori
* Time management
* Problem solving, Analytical, Strategic and Planning skills
* High learning agility, adaptability, and track record of exceptional results
* Excellent communication, customer service and influencing skills
* Decision making and Stakeholder Management
* Strong sense of accountability and ownership
* Highly organized, motivated, detail oriented, a sense of urgency, and an ability to prioritize tasks
* Fluent in English and Spanish, other languages are a plus
LEADERSHIP AGILITY
At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.
* Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
* Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
* People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
* Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
* Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with
* Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience
Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity.
U.S. applicants have rights under Federal Employment Laws.
Perks of Working for us
At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.
Compensation, Paid Time Off & Retirement:
* Competitive Pay Package
* Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
* Retirement/Pension Plan
Health & Wellbeing
* Medical, Critical Illness, and Life Insurance
* Calm Meditation App subscription (free)
* Employee Assistance Programs
* Best-in-class, family-friendly, and inclusive leave policies
Additional Benefits
The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.
Some benefits may be subject to an employee contribution.
Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.
Auto-ApplySunglass Hut - Assistant Manager I
Branch manager job in Ponce, PR
Requisition ID: 908356 Store #: 00Q367 Sunglass Hut Position:Full-TimeTotal Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.
Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to oversee all the daily functions of the store, including selling, coaching, merchandising, talent acquisition and retail excellence.
MAJOR DUTIES AND RESPONSIBILITIES
Utilizes all company tools to deliver sales plan, develop associates and achieve company objectives.
Utilizes reporting tools and business acumen to identify and address gaps in performance and to capitalize on successes.
Provides ongoing coaching for all associates that supports their growth and development while creating an inspirational and motivating work environment
Acquires talent by utilizing networking and recruiting skills and conducting interviews in partnership with the Store/Multi Store Manager.
Seeks out opportunities for self-development as defined in an individual development plan.
Spends a majority of the time on the sales floor.
Develops and maintains Customer relationships by maximizing all company tools.
Consistently executes the brand standards.
Maintains store merchandising standards including any updates or changes.
Knows product knowledge and uses company learning tools to stay current on new products in both fashion and performance.
Ensures execution of operational policies and procedures.
Ensures clear communication to their team of brand strategy including all promotions, contests and incentives, etc.
BASIC QUALIFICATIONS
High school diploma or GED
1+ years of experience
Demonstrates expertise in every aspect of store operation
Detail-oriented
Uses critical thinking to deliver absolute execution of the operational components of the store
PREFERRED QUALIFICATIONS
Customer service and/or retail experience
Previous leadership experience of 1+ years
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Puerto Rico
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Assistant Manager - Plaza Escorial
Branch manager job in Carolina, PR
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
05065 Assistant Store Manager
Branch manager job in Santa Isabel, PR
Sally Beauty
Job Title: Assistant Manager
Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible & Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver & Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
Auto-ApplyStore Manager - Miami
Branch manager job in Florida, PR
THE GIG Dr. Martens is growing, especially in the US, and we're always looking for experienced Store Managers who align with our values: BE YOURSELF, ACT CORAGEOUSLY, and SHOW YOU CARE. If our values resonate with you, complete an application, and we'll take it from there. Use our store locator to find your nearest location.
THE STUFF THAT SETS YOU APART
You lead the store team by example: driving exceptional customer service, maximizing sales consistently and maintaining overall store performance. You are an enthusiastic and confident leader who values team development and embraces challenges with optimism. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens' footprint in the Americas region.
* Leading, motivating and developing store team to deliver exceptional customer service. Building on our retail standards and Key Performance Indicators, growing sales and brand loyal customers.
* Exceeding sales/profitability budgets for the store. Maintaining controllable cost to achieve established Return on Sales (ROS) and payroll goals.
* Upholding company objectives by developing business strategies to increase store traffic and optimize profitability.
* Responsible for all aspects of Human Resources within the store (i.e., recruiting, hiring, training, and retaining top talent).
* Proactively managing and handling all inventory control-related issues and ensuring accurate inventory tracking.
* Sharing input on product orders, buying trends, customer needs, and inventory levels. Reviewing stock levels regularly to drive sales.
* Ensuring visual presentations are consistent and merchandising standards are achieved.
* Identifying, recommending, and maintaining local advertising and/or store promotions within scope set by Brand Marketing team.
* Creating schedules to accommodate the business needs and ensure all timekeeping procedures are completed accurately.
YOUR FUNDAMENTAL QUALITIES
It's never just a job at Dr. Martens. It's a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:
* 3-5 years retail management experience, preferably related to footwear and/or apparel. Associate or Bachelor's Degree in related field would be a plus.
* Experience managing staff, setting schedules, assessing performance, and supporting professional development.
* Thorough knowledge of retail merchandising and retail operations.
* Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems. Experience with MPOS and StoreForce a plus.
* Ability to communicate effectively, both verbally and in writing, with a wide customer base.
* Analytical ability to identify and evaluate problem areas and implement effective solutions.
* Able to work evenings, weekends, and holidays.
* Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs and to carry shoe boxes while climbing a ladder and/or stairs
* Domestic travel required, up to 5%.
* Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities.
WHAT'S IN IT FOR YOU?
* Welcome to the brand free pair of Docs
* 65% off Employee Discount
* Seasonal free pairs of Docs
* Transit and parking flexible spending accounts
* PTO and Sick Time
* Our Employee Assistance Program - for when times might get tough
* 401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
* DM Foundation, supporting and empowering our communities around the world
* Paid Volunteer Hours
At Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.