Business representative vs client representative

The differences between business representatives and client representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a business representative and a client representative. Additionally, a business representative has an average salary of $51,604, which is higher than the $41,785 average annual salary of a client representative.

The top three skills for a business representative include customer service, patients and powerpoint. The most important skills for a client representative are customer service, phone calls, and client accounts.

Business representative vs client representative overview

	Business Representative	Client Representative
Yearly salary	$51,604	$41,785
Hourly rate	$24.81	$20.09
Growth rate	-4%	-4%
Number of jobs	197,264	238,735
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 61%
Average age	40	40
Years of experience	12	12

What does a business representative do?

Typically working as a member of a company's sales team, a business representative offers products and services to customers through appointments or calls and correspondence, securing sales and customer satisfaction. Among their responsibilities include answering inquiries, processing payments, assisting clients in filling out forms, negotiating contracts, developing sales strategies, researching new business and client opportunities, and producing sales reports. Furthermore, as a business representative, it is essential to have a great understanding of the company's vision and mission, including its policies and regulations.

What does a client representative do?

Client Representatives are professionals who work on behalf of their clients. They coordinate with external parties with which their clients are involved. They represent their clients during meetings and appointments when their clients are not available. Client Representatives should have a background related to the business that their clients are involved in. This would help them catch up with conversations. They are expected to act as if they are the client themselves. They must act within the client's best interest at all times. As such, they should be familiar with their clients' interests and needs.

Business representative vs client representative salary

Business representatives and client representatives have different pay scales, as shown below.

	Business Representative	Client Representative
Average salary	$51,604	$41,785
Salary range	Between $36,000 And $73,000	Between $28,000 And $60,000
Highest paying City	San Francisco, CA	New York, NY
Highest paying state	Washington	New York
Best paying company	Marathon Oil	IBM
Best paying industry	Finance	Technology

Differences between business representative and client representative education

There are a few differences between a business representative and a client representative in terms of educational background:

	Business Representative	Client Representative
Most common degree	Bachelor's Degree, 58%	Bachelor's Degree, 61%
Most common major	Business	Business
Most common college	-	-

Business representative vs client representative demographics

Here are the differences between business representatives' and client representatives' demographics:

	Business Representative	Client Representative
Average age	40	40
Gender ratio	Male, 45.5% Female, 54.5%	Male, 40.6% Female, 59.4%
Race ratio	Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 21.2% Asian, 6.8% White, 54.1% American Indian and Alaska Native, 0.7%	Black or African American, 11.2% Unknown, 5.3% Hispanic or Latino, 21.2% Asian, 7.6% White, 54.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	7%

Differences between business representative and client representative duties and responsibilities

Business representative example responsibilities.

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Verify ICD-9 to physician's diagnosis; insure correct CPT codes and level of service are going out on claims.
Handle incoming calls to investigate and troubleshoot network and hardware concerns that align with company expectations of quality.
Utilize multiple internal information systems and applications to troubleshoot hardware issues.
Verify all new and returning patients' insurance coverage and eligibility when reviewing patient registration.
Obtain and verify accurate and complete patient demographic information, appropriately schedule patients according to center and insurance guidelines.

Client representative example responsibilities.

Experience in managing pipeline, progressing opportunity through sales stages & using CRM tools to reflect pipeline accurately.
Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
Utilize research tools and CRM package to sustain consistent pipeline of prospective clients.
Present program via Microsoft PowerPoint to potential clients and attend conventions for prospective clients.
Complete daily teller routine such as night drop, servicing the ATM and transactions.
Train, troubleshoot, and interact with clients using financial software in trust departments.

Business representative vs client representative skills

Common business representative skills

Customer Service, 13%
Patients, 12%
PowerPoint, 8%
Business Development, 7%
Financial Services, 6%
Inbound Calls, 5%

Common client representative skills

Customer Service, 24%
Phone Calls, 7%
Client Accounts, 6%
Product Knowledge, 6%
Customer Satisfaction, 6%
Problem Resolution, 5%

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Office and Administrative Industry
Business Representative
Business Representative vs Client Representative

Updated January 8, 2025

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