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The differences between campus technologists and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a campus technologist and a desk support technician. Additionally, a desk support technician has an average salary of $40,715, which is higher than the $28,214 average annual salary of a campus technologist.
The top three skills for a campus technologist include troubleshoot, printers and computer system. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.
| Campus Technologist | Desk Support Technician | |
| Yearly salary | $28,214 | $40,715 |
| Hourly rate | $13.56 | $19.57 |
| Growth rate | 10% | 10% |
| Number of jobs | 71,850 | 130,485 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 48% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
A campus technologist is a general specialist who provides support tasks for different offices. Although their responsibilities can depend on their institution or industry of employment, it usually includes performing installations and upgrades, maintaining multiple facilities, processing data, and keeping extensive records. They also perform regular maintenance checks, repairing or replacing components as necessary. Moreover, a campus technologist may also perform various administrative tasks, such as preparing documents and presentations, handling calls and correspondence, organizing files, and conducting research.
A desktop support technician is responsible for assisting end-users with their network issues, grant authorization requests, and create user accounts. Desktop support technicians maintain the safety and security of networks, preventing unauthorized access and illegal dissemination of database information. They also handle the software configurations and upgrading the network infrastructure to avoid system downtimes and operational delays. A desktop support technician must have excellent communication and technical skills to monitor systems performance and enhance network navigation.
Campus technologists and desk support technicians have different pay scales, as shown below.
| Campus Technologist | Desk Support Technician | |
| Average salary | $28,214 | $40,715 |
| Salary range | Between $21,000 And $36,000 | Between $26,000 And $62,000 |
| Highest paying City | New Haven, CT | South San Francisco, CA |
| Highest paying state | Connecticut | California |
| Best paying company | CBIZ | BNY Mellon |
| Best paying industry | Non Profits | Technology |
There are a few differences between a campus technologist and a desk support technician in terms of educational background:
| Campus Technologist | Desk Support Technician | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 48% |
| Most common major | Computer Information Systems | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between campus technologists' and desk support technicians' demographics:
| Campus Technologist | Desk Support Technician | |
| Average age | 42 | 42 |
| Gender ratio | Male, 73.4% Female, 26.6% | Male, 82.6% Female, 17.4% |
| Race ratio | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |