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Campus technologist vs desk support technician

The differences between campus technologists and desk support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a campus technologist and a desk support technician. Additionally, a desk support technician has an average salary of $40,715, which is higher than the $28,214 average annual salary of a campus technologist.

The top three skills for a campus technologist include troubleshoot, printers and computer system. The most important skills for a desk support technician are customer service, technical support, and troubleshoot.

Campus technologist vs desk support technician overview

Campus TechnologistDesk Support Technician
Yearly salary$28,214$40,715
Hourly rate$13.56$19.57
Growth rate10%10%
Number of jobs71,850130,485
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 48%
Average age4242
Years of experience22

What does a campus technologist do?

A campus technologist is a general specialist who provides support tasks for different offices. Although their responsibilities can depend on their institution or industry of employment, it usually includes performing installations and upgrades, maintaining multiple facilities, processing data, and keeping extensive records. They also perform regular maintenance checks, repairing or replacing components as necessary. Moreover, a campus technologist may also perform various administrative tasks, such as preparing documents and presentations, handling calls and correspondence, organizing files, and conducting research.

What does a desk support technician do?

A desktop support technician is responsible for assisting end-users with their network issues, grant authorization requests, and create user accounts. Desktop support technicians maintain the safety and security of networks, preventing unauthorized access and illegal dissemination of database information. They also handle the software configurations and upgrading the network infrastructure to avoid system downtimes and operational delays. A desktop support technician must have excellent communication and technical skills to monitor systems performance and enhance network navigation.

Campus technologist vs desk support technician salary

Campus technologists and desk support technicians have different pay scales, as shown below.

Campus TechnologistDesk Support Technician
Average salary$28,214$40,715
Salary rangeBetween $21,000 And $36,000Between $26,000 And $62,000
Highest paying CityNew Haven, CTSouth San Francisco, CA
Highest paying stateConnecticutCalifornia
Best paying companyCBIZBNY Mellon
Best paying industryNon ProfitsTechnology

Differences between campus technologist and desk support technician education

There are a few differences between a campus technologist and a desk support technician in terms of educational background:

Campus TechnologistDesk Support Technician
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 48%
Most common majorComputer Information SystemsBusiness
Most common collegeStanford UniversityStanford University

Campus technologist vs desk support technician demographics

Here are the differences between campus technologists' and desk support technicians' demographics:

Campus TechnologistDesk Support Technician
Average age4242
Gender ratioMale, 73.4% Female, 26.6%Male, 82.6% Female, 17.4%
Race ratioBlack or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.3% Unknown, 5.4% Hispanic or Latino, 16.3% Asian, 11.7% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between campus technologist and desk support technician duties and responsibilities

Campus technologist example responsibilities.

  • Manage user accounts and support network/email in a Novell Netware environment.
  • Dissemble and reconfigure workstations to same location or move to another location.
  • Assist faculty and staff troubleshoot issues with their electronic devices that prevent them from completing their schoolwork and/or job duties.
  • Restore technical services due to outages; relocate workstations as well as installation and configuration of hardware and software systems.
  • Experience in editing/managing SharePoint master pages and layouts
  • Propose and create a centralize database for departmental document retention to meet compliance requirements and streamline workloads of administrative staff.
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Desk support technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Use multiple monitor setup display and remote desktop applications via VPN to access associate computers.
  • Utilize desktop deployment tools in order to deploy and maintain inventory for PCs, monitors, and printers.
  • Assist with network connectivity with PCs, laptops, and mobile phones including TCP/IP settings and internet connections.
  • Provide administrative support and troubleshooting for VPN users.
  • Maintain company networks security systems and infrastructure hardware including firewalls and switches and install software security and firmware patches or upgrades.
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Campus technologist vs desk support technician skills

Common campus technologist skills
  • Troubleshoot, 12%
  • Printers, 12%
  • Computer System, 12%
  • Campuses, 11%
  • Technical Support, 10%
  • Technical Assistance, 6%
Common desk support technician skills
  • Customer Service, 11%
  • Technical Support, 8%
  • Troubleshoot, 7%
  • Phone Calls, 5%
  • Desk Side Support, 5%
  • Remote Troubleshooting, 4%

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