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Campus technologist vs desktop support consultant

The differences between campus technologists and desktop support consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a campus technologist and a desktop support consultant. Additionally, a desktop support consultant has an average salary of $46,733, which is higher than the $28,214 average annual salary of a campus technologist.

The top three skills for a campus technologist include troubleshoot, printers and computer system. The most important skills for a desktop support consultant are desktop support, customer service, and troubleshoot.

Campus technologist vs desktop support consultant overview

Campus TechnologistDesktop Support Consultant
Yearly salary$28,214$46,733
Hourly rate$13.56$22.47
Growth rate10%10%
Number of jobs71,850100,650
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Average age4242
Years of experience22

What does a campus technologist do?

A campus technologist is a general specialist who provides support tasks for different offices. Although their responsibilities can depend on their institution or industry of employment, it usually includes performing installations and upgrades, maintaining multiple facilities, processing data, and keeping extensive records. They also perform regular maintenance checks, repairing or replacing components as necessary. Moreover, a campus technologist may also perform various administrative tasks, such as preparing documents and presentations, handling calls and correspondence, organizing files, and conducting research.

What does a desktop support consultant do?

The duties of a desk support consultant vary on their line of work or industry of employment. Most of their responsibilities are likely to revolve around reaching out to clients through calls and correspondence, answering inquiries, troubleshooting, and providing corrective measures, all to attain customer satisfaction. Moreover, a desk support consultant may devise strategies to better communicate with clients, produce progress reports, and maintain accurate records of all transactions. Furthermore, it is essential to adhere to all policies and regulations at all times.

Campus technologist vs desktop support consultant salary

Campus technologists and desktop support consultants have different pay scales, as shown below.

Campus TechnologistDesktop Support Consultant
Average salary$28,214$46,733
Salary rangeBetween $21,000 And $36,000Between $33,000 And $64,000
Highest paying CityNew Haven, CTBoston, MA
Highest paying stateConnecticutMassachusetts
Best paying companyCBIZNTT Data International L.L.C.
Best paying industryNon ProfitsFinance

Differences between campus technologist and desktop support consultant education

There are a few differences between a campus technologist and a desktop support consultant in terms of educational background:

Campus TechnologistDesktop Support Consultant
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 52%
Most common majorComputer Information SystemsComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Campus technologist vs desktop support consultant demographics

Here are the differences between campus technologists' and desktop support consultants' demographics:

Campus TechnologistDesktop Support Consultant
Average age4242
Gender ratioMale, 73.4% Female, 26.6%Male, 85.0% Female, 15.0%
Race ratioBlack or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 13.5% White, 54.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between campus technologist and desktop support consultant duties and responsibilities

Campus technologist example responsibilities.

  • Manage user accounts and support network/email in a Novell Netware environment.
  • Dissemble and reconfigure workstations to same location or move to another location.
  • Assist faculty and staff troubleshoot issues with their electronic devices that prevent them from completing their schoolwork and/or job duties.
  • Restore technical services due to outages; relocate workstations as well as installation and configuration of hardware and software systems.
  • Experience in editing/managing SharePoint master pages and layouts
  • Propose and create a centralize database for departmental document retention to meet compliance requirements and streamline workloads of administrative staff.
  • Show more

Desktop support consultant example responsibilities.

  • Install and manage several networking components including routers, switches, routing switches, wireless access points, and hubs.
  • Manage update deployment and verify policy adherence utilizing SCCM.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Perform data backup, virus scanning, and OS updating procedures.
  • Create and support user accounts for VOIP network utilizing Cisco IP phones.
  • Configure all applications, changes, and deletions of MITEL VOIP systems.
  • Show more

Campus technologist vs desktop support consultant skills

Common campus technologist skills
  • Troubleshoot, 12%
  • Printers, 12%
  • Computer System, 12%
  • Campuses, 11%
  • Technical Support, 10%
  • Technical Assistance, 6%
Common desktop support consultant skills
  • Desktop Support, 12%
  • Customer Service, 11%
  • Troubleshoot, 8%
  • PC, 6%
  • Technical Support, 6%
  • OS, 4%

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