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Campus technologist vs desktop support technician

The differences between campus technologists and desktop support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a campus technologist and a desktop support technician. Additionally, a desktop support technician has an average salary of $41,792, which is higher than the $28,214 average annual salary of a campus technologist.

The top three skills for a campus technologist include troubleshoot, printers and computer system. The most important skills for a desktop support technician are customer service, desktop support, and troubleshoot.

Campus technologist vs desktop support technician overview

Campus TechnologistDesktop Support Technician
Yearly salary$28,214$41,792
Hourly rate$13.56$20.09
Growth rate10%10%
Number of jobs71,850108,944
Job satisfaction-1
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 46%
Average age4242
Years of experience22

What does a campus technologist do?

A campus technologist is a general specialist who provides support tasks for different offices. Although their responsibilities can depend on their institution or industry of employment, it usually includes performing installations and upgrades, maintaining multiple facilities, processing data, and keeping extensive records. They also perform regular maintenance checks, repairing or replacing components as necessary. Moreover, a campus technologist may also perform various administrative tasks, such as preparing documents and presentations, handling calls and correspondence, organizing files, and conducting research.

What does a desktop support technician do?

A desktop support technician is responsible for troubleshooting defective computer systems, affecting its performance and efficiency. Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system. They keep documentation of the ticket issue and the resolution for reference and quality improvement. A desktop support technician also configures and updates computer systems and networks for better optimization, as well as conducting regular inspections and monitoring the efficiency of installed programs and patches.

Campus technologist vs desktop support technician salary

Campus technologists and desktop support technicians have different pay scales, as shown below.

Campus TechnologistDesktop Support Technician
Average salary$28,214$41,792
Salary rangeBetween $21,000 And $36,000Between $32,000 And $54,000
Highest paying CityNew Haven, CTPhiladelphia, PA
Highest paying stateConnecticutPennsylvania
Best paying companyCBIZNTT Data International L.L.C.
Best paying industryNon ProfitsFinance

Differences between campus technologist and desktop support technician education

There are a few differences between a campus technologist and a desktop support technician in terms of educational background:

Campus TechnologistDesktop Support Technician
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 46%
Most common majorComputer Information SystemsComputer Information Systems
Most common collegeStanford UniversityUniversity of Pennsylvania

Campus technologist vs desktop support technician demographics

Here are the differences between campus technologists' and desktop support technicians' demographics:

Campus TechnologistDesktop Support Technician
Average age4242
Gender ratioMale, 73.4% Female, 26.6%Male, 89.8% Female, 10.2%
Race ratioBlack or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 11.7% White, 54.5% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between campus technologist and desktop support technician duties and responsibilities

Campus technologist example responsibilities.

  • Manage user accounts and support network/email in a Novell Netware environment.
  • Dissemble and reconfigure workstations to same location or move to another location.
  • Assist faculty and staff troubleshoot issues with their electronic devices that prevent them from completing their schoolwork and/or job duties.
  • Restore technical services due to outages; relocate workstations as well as installation and configuration of hardware and software systems.
  • Experience in editing/managing SharePoint master pages and layouts
  • Propose and create a centralize database for departmental document retention to meet compliance requirements and streamline workloads of administrative staff.
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Desktop support technician example responsibilities.

  • Manage and troubleshoot network connectivity with TCP/IP
  • Coordinate and manage a large-scale VOIP phone system conversion project for high-profile corporate customer.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy WINTERMS on CITRIX platform.
  • Blackberry and android setup and activation.
  • Support a legacy system which requires a client certificate and a specific Java version and configuration.
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Campus technologist vs desktop support technician skills

Common campus technologist skills
  • Troubleshoot, 12%
  • Printers, 12%
  • Computer System, 12%
  • Campuses, 11%
  • Technical Support, 10%
  • Technical Assistance, 6%
Common desktop support technician skills
  • Customer Service, 12%
  • Desktop Support, 10%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Remote Desktop, 3%
  • Laptop Computers, 3%

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